---
description: Learn more about RepuGen price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: RepuGen Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/30541/customer-satisfaction/software) > [RepuGen](/software/153890/repugen)

# RepuGen

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> RepuGen is a healthcare reputation management software that automates patient satisfaction monitoring and helps your practice grow.
> 
> Verdict: Rated **4.4/5** by 10 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses RepuGen?

RepuGen serves small, medium, and large healthcare organizations, medical groups, urgent care centers, medical practices, individual providers, and more, all across the United States.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 10 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: RepuGen
- **Founded**: 2016

## Commercial Context

- **Pricing model**: Per User
- **Pricing Details**: RepuGen offers custom pricing plans for individual physicians, practitioners, small and large medical groups, IPAs, and more.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Complaint Monitoring
- Response Management
- Review Request
- Review Sharing
- Sentiment Analysis
- Survey/Poll Management

## Integrations (21 total)

- ABELDent
- AdvancedMD EHR
- Amazing Charts EHR OB/GYN
- ChartLogic EHR
- ChiroTouch
- ClearDent
- Cornerstone
- Covetrus Avimark
- DENTECH
- DentiMax
- Dentrix
- Dentrix Enterprise
- Dolphin Management
- EndoVision
- Eyefinity OfficeMate

... and 6 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support

## Category

- [Customer Satisfaction Software](https://www.capterra.co.za/directory/30541/customer-satisfaction/software)

## Related Categories

- [Customer Satisfaction Software](https://www.capterra.co.za/directory/30541/customer-satisfaction/software)
- [Reputation Management Software](https://www.capterra.co.za/directory/30750/reputation-management/software)

## Alternatives

1. [Epic](https://www.capterra.co.za/software/122278/epiccare-emr) — 4.4/5 (447 reviews)
2. [ModMed](https://www.capterra.co.za/software/124590/ema) — 4.4/5 (363 reviews)
3. [ChiroTouch](https://www.capterra.co.za/software/48210/chirotouch) — 4.0/5 (1084 reviews)
4. [Mend](https://www.capterra.co.za/software/165634/mend-app) — 4.6/5 (920 reviews)
5. [Fusion](https://www.capterra.co.za/software/136876/pediatric-therapy-emr) — 4.3/5 (708 reviews)

## Reviews

### "Game-changing reputation management for healthcare." — 5.0/5

> **Ron** | *26 March 2026* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: What stood out most about RepuGen was its ability to deliver real, measurable impact—especially through its advanced reputation management tools and targeted review acquisition strategies. The platform not only boosted our clients’ online presence but also significantly improved patient engagement and satisfaction. Features like sentiment analysis and patient engagement tools made a noticeable difference, and the ongoing support from the RepuGen team helped us fully maximize its value.
The team is also proactive, knowledgeable, and truly invested in helping us to get the most out of the platform.
> 
> **Cons**: There’s very little to dislike about RepuGen overall. If anything, the platform’s depth of features may lead to a little learning curve at the beginning, especially when trying to fully leverage all of its capabilities. However, this is quickly offset by their responsive support team and the long-term value the platform delivers once fully implemented.
> 
> Our overall experience with RepuGen has been extremely positive and impactful. The platform has consistently delivered on its promise to enhance online reputation, increase patient engagement, and drive more positive reviews for our healthcare clients. From urgent care centers to larger medical groups, we’ve seen measurable improvements in patient satisfaction and visibility. Additionally, the RepuGen team has been a reliable partner, offering ongoing support and strategic guidance to help us get the most out of the platform.

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### "Great amazing customer service from RepuGen, no question left unanswered \!\!\!\!\!\!\!\!\!\!\!\!\!\!\!\!" — 3.0/5

> **Brian** | *26 October 2017*
> 
> **Pros**: The software is really easy to use which makes its simple for the end user to navigate and engage with the software. RepuGen also has the ability to create and customize a lot functions which is a plus.
> 
> **Cons**: I think due to the many customizations that RepuGen is willing to provide creates some very minor glitches that occur which is no fault of anyone really. But it does detract from the quality to be honest. Besides that its a great tool.

-----

### "Wow\!" — 5.0/5

> **Amber** | *23 March 2020* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use and navigate.  Efficient in measuring/tracking patient satisfaction ratings.
> 
> **Cons**: Some patients prefer not to be "bothered" and get upset by RepuGen's attempts to get a satisfaction rating.  However, we do have signs at check in/check out that lets all patients know that a survey will be sent to them via email/phone.  If they do not want to participate, they can unsubscribe.
> 
> RepuGen has increased our online reputation from a 2 star rating to over 4 stars in a very short time.

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### "Mixed Feelings" — 3.0/5

> **Nancy** | *16 March 2020* | Marketing & Advertising | Recommendation rating: 6.0/10
> 
> **Pros**: I've watched the product evolve, and some good things are happening. My current rep is responsive, which I appreciate. I love the opportunity for service improvement and tracking how we deal with negative reviews. I love the new widget and the fact that the testimonials now display the review origin.
> 
> **Cons**: There are still things that don't work on my account. For example, running reports, the data doesn't populate unless I choose the date range option of "all time." I would like to see the aesthetics of the reports updated. 

I would like a white label option. 

Navigation is not as intuitive as I would like it to be. 

I still don't like that I can't choose to approve 3.5 ratings for publishing because I think it's unrealistic only to have scores of 4 and 5.
> 
> I want to love this product because I spent a long time vetting to find HIPAA compliant software at a price point that I could resell. My rep changed in the middle of the processes, and I feel like the information given by the first rep was not as detailed as it needed to be, and there were many unknowns along the way. For example, I was not given accurate and complete information about the price for integrating with the EMR.

-----

### "A huge asset to my company." — 5.0/5

> **Cara** | *31 July 2017* | Recommendation rating: 10.0/10
> 
> **Pros**: What a great tool to manage the online reputation of my business. I love that Repugen is so easy to use and is a great way for me hear what my client's have to say, so that I can assure their satisfaction. The reporting tools Repugen offers really helps me make sense of review data.
> 
> I am able to hear from clients before we prompt them to review online, so I can weed out and address any dissatisfied clients.

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## Links

- [View on Capterra](https://www.capterra.co.za/software/153890/repugen)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/153890/RepuGen/> |
| en-AE | <https://www.capterra.ae/software/153890/repugen> |
| en-AU | <https://www.capterra.com.au/software/153890/repugen> |
| en-CA | <https://www.capterra.ca/software/153890/repugen> |
| en-GB | <https://www.capterra.co.uk/software/153890/repugen> |
| en-IE | <https://www.capterra.ie/software/153890/repugen> |
| en-IL | <https://www.capterra.co.il/software/153890/repugen> |
| en-IN | <https://www.capterra.in/software/153890/repugen> |
| en-NZ | <https://www.capterra.co.nz/software/153890/repugen> |
| en-SG | <https://www.capterra.com.sg/software/153890/repugen> |
| en-ZA | <https://www.capterra.co.za/software/153890/repugen> |

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