--- description: Learn more about Vagaro price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Vagaro Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Inventory Management Software](/directory/30006/inventory-management/software) > [Vagaro](/software/153752/vagaro) # Vagaro Canonical: https://www.capterra.co.za/software/153752/vagaro Page: 1 / 148\ Next: [Next page](https://www.capterra.co.za/software/153752/vagaro?page=2) > All-in-one platform for beauty, wellness \& fitness businesses. Booking, payments, marketing, payroll, and financing — in one place. > > Verdict: Rated **4.7/5** by 3671 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Vagaro? Salons, spas, med spas, barbershops, fitness studios, yoga, Pilates, martial arts, massage, chiropractors, mental health, and pet grooming — solo pros to multi-location enterprises. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 3671 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Vagaro - **Founded**: 2009 ## Commercial Context - **Starting Price**: US$23,99 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: 1 user: $23.99/month 2 users: $33.99/month 3 users: $43.99/month 4 users: $53.99/month 5 users: $63.99/month 6 users: $73.99/month 7+ users: $83.99/month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, United Kingdom, United States ## Features - Activity Tracking - Appointment Management - Appointment Scheduling - Attendance Management - Attendance Tracking - Automated Scheduling - Automated Text Generation - Availability Management - Calendar Management - Calendar Sync - Calendar/Reminder System - Class Scheduling - Client Management - Client Portal - Compensation Management - Confirmations/Reminders - Customer Database - Customizable Forms - Debit/Credit Card Processing - Drag & Drop - EMR/EHR - Electronic Signature - Email Reminders - Event Management - Fitness Plan - For Barbershops - For Gyms - For Medical Spas - For Physical Therapy - For Salons and Spas - For Yoga/Pilates Studios - Forms Creation & Design - Forms Management - HIPAA Compliant - Member Communication - Member Database - Membership Management - Online Booking - Online Payments - Payroll Reporting - Real-time Scheduling - Recurring Appointments - Reminders - Rescheduling - SOAP notes - Student Management - Tax Compliance - Treatment Planning - Waiver Management - Website Integration ... and 72 more features ## Integrations (10 total) - Google Calendar - Gusto - Instagram - Meta for Business - Microsoft Excel - Microsoft Outlook - QuickBooks Online - WordPress - Xero - Zoom Workplace ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Inventory Management Software](https://www.capterra.co.za/directory/30006/inventory-management/software) ## Related Categories - [Inventory Management Software](https://www.capterra.co.za/directory/30006/inventory-management/software) - [Payroll Software](https://www.capterra.co.za/directory/30202/payroll/software) - [Point of Sale Systems](https://www.capterra.co.za/directory/20052/point-of-sale/software) - [AI Writing Assistant Software](https://www.capterra.co.za/directory/33495/ai-writing-assistant/software) - [Mental Health Software](https://www.capterra.co.za/directory/30217/mental-health/software) ## Alternatives 1. [Goldie](https://www.capterra.co.za/software/1036086/goldie) — 4.8/5 (1173 reviews) 2. [Acuity Scheduling](https://www.capterra.co.za/software/128285/acuity-scheduling) — 4.8/5 (5771 reviews) 3. [GlossGenius](https://www.capterra.co.za/software/174830/glossgenius) — 4.8/5 (350 reviews) 4. [Carepatron](https://www.capterra.co.za/software/195467/care-patron) — 4.4/5 (859 reviews) 5. [Mindbody](https://www.capterra.co.za/software/40229/mindbody) — 4.0/5 (2995 reviews) ## Reviews ### "Highly recommended" — 5.0/5 > **Ramika** | *11 April 2026* | Consumer Services | Recommendation rating: 9.0/10 > > **Pros**: The convenience for both myself and my clients. Everything you need for your finances, services, follow ups, reminders and user friendly. > > **Cons**: Only when there is a glitch in the system and you're trying to check ppl out or book appointments can be frustrating > > My clients love the online booking option but my older clients get confused and need guidance when making an appointment. I love that appointments can be made 24/7 ----- ### "Credit card options" — 5.0/5 > **Betty** | *05 October 2026* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: I feel like it’s easy to use. I feel like when you contact support they’re very helpful. I like the new way they have what your income is expected for the week and the day on the home page. > > **Cons**: I wish when someone used their credit card that there was an option to add it to their profile without going through all the steps of manually putting it in. I don’t care for how they have to put the tip in sign and then you run the card. I would like it a lot better if we could just run the card and then do the steps. > > I’ve had great luck with it and had really good luck when I set up my website as well. They were very helpful. ----- ### "Good for Solo Stylists, NOT for Multi-Location Salons" — 1.0/5 > **Carlos** | *20 May 2026* | Cosmetics | Recommendation rating: 0.0/10 > > **Pros**: User-friendly interface and can work well for independent suite renters, solo stylists, or smaller studio environments. > > **Cons**: Extremely disappointed with and the lack of transparency surrounding support, hardware compatibility, and overall system reliability. We invested in the PayPro \& Go system based on how it was marketed "as a seamless front desk and mobile checkout solution designed to scale with and support growing businesses." Unfortunately, our experience has been very different. After purchasing the hardware, we quickly discovered that the system is highly restrictive and essentially locked down, limiting our ability to integrate additional front desk accessories and hardware. This was not clearly communicated during the sales process and did not align with the flexibility and scalability that were presented to us. What made the situation even more frustrating was learning about the strict no-return policy only after realizing the hardware would not meet our operational needs. We were left with a costly setup that does not function the way we were led to expect. The reliability issues have been even more concerning. System status updates frequently indicate that services are operational when, in reality, there are significant disruptions. When the platform experiences outages, there is virtually no offline functionality available. Staff lose reliable access to calendars, appointment details, client notes, and payment processing. For businesses that rely heavily on scheduling software to operate efficiently throughout the day, this creates major operational challenges. As a multi-location salon business, outages like these are far more than a minor inconvenience. They can disrupt operations across multiple teams and locations for an entire day. When your business depends on software for scheduling, client management, and payments, there should be a dependable backup or offline mode available. From a true multi-location business operations standpoint, our experience has been very different. When managing multiple teams, front desk staff, schedules, client communication, and payment processing across locations, reliability, flexibility, and offline accessibility become critical. Unfortunately, we do not feel Vagaro is currently built to support those operational demands at the level their marketing suggests. Support has also been disappointing. Responses are often vague, information is inconsistent, and there seems to be very little accountability when trying to resolve ongoing issues. We expected transparency, flexibility, and dependable support from a company positioning itself as an all-in-one business solution. Instead, our experience has felt restrictive, misleading, and deeply frustrating. > > Vagaro may work well for independent suite renters, solo stylists, or smaller studio environments where operational demands are simpler and downtime impacts fewer people. The platform has features that can be useful in those settings. However, from a true multi-location business operations standpoint, our experience has been very different. When managing multiple teams, front desk staff, schedules, client communication, and payment processing across locations, reliability, flexibility, and offline accessibility become critical. Unfortunately, we do not feel Vagaro is currently built to support those operational demands at the level their marketing suggests. ----- ### "I am happy that most of the time (or at least some of the time) Vagaro does work" — 5.0/5 > **Brion** | *20 July 2026* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: They seem to have everything in one area; like with their own inventory system, their own payroll system, and the ability to schedule appointments. However, I did get an honest-to-goodness reply back from someone named \[sensitive content hidden\] from Support. I'm very surprised, as this doesn't happen too often in the world of software customer service. > > **Cons**: The set up for Vagaro was a total nightmare and way too complicated. When it comes to moving a "split segment" or even an appointment, the appointment book seems extremely difficult to navigate through to edit. > > We use the bot to book our clients through AI booking online function now. Loading times of the reports might take a bit though. ----- ### "I'm happy it does not make the rest of our calendar explode" — 5.0/5 > **Vani** | *25 August 2026* | Staffing & Recruiting | Recommendation rating: 10.0/10 > > **Pros**: Vagaro works ok I guess since at least clients can use Vagaro to schedule themselves rather than call me. Zoom links normally work. I'm glad it handles all of the instructors' time as well because I thought the whole thing would crash within the first week like our previous app did. We get few complaints about clients. > > **Cons**: My biggest complaint is that if you try to export multiple appointments the site will freeze and turn black (which is crazy, especially when you're trying to save data). > > We teach many group fitness classes and Vagaro helps prevent us from scheduling ourselves over each other so that is one less headache for me to worry about. Plus I already need to go re-arrange the backroom anyway. This system eliminated a lot of email tag backs and forth. Honestly I am just grateful that the payments are processed via Stripe and I don't have to be constantly fixing the problem daily because before Vagaro we were complete chaos. ----- Page: 1 / 148\ Next: [Next page](https://www.capterra.co.za/software/153752/vagaro?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/153752/vagaro) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data