Showpass

A great alternative to the big ticketing platforms

Comments: Our overall experience is positive and the platform works and reports well.

Pros:

Showpass is a local business and our company loves to work with other local businesses. We love a good alternative to the high fees of the larger platforms. It's easy to use and we can customize so much without Showpass stepping in.

Cons:

We have lots of demands and some of the features are not there or slow to implement or complete.

Great ticketing service for throwin concerts!

Comments: I have had zero issues in setting up and selling tickets, scanning tickets at concerts and payment has been very prompt.

Pros:

Very easy to use. Staff are very helpful when things go wrong and reply to the chat window really fast. Event set-up is largely intuitive, ticket scanning was flawless. Low fees for customers, lots of fees payee selections . Emailing all guests is great. I don't know how much going into the weeds is valuable here, but I can say that this service has been excellent and I would definitely recommend it.

Cons:

One of the only thing I can think of is that some of the language/terminology isn't clear at first, but the FAQ really helps with that so it's not a real issue. 1 thing I wish was clearer though is that I had to absorb a lot of fees in order to do full refunds for a cancelled event. I was told I would be invoiced. It wasn't super clear to me in all the reporting exactly what amount was what I paid. The breakdowns are numerous, there's a lot of info which is great, but that one thing wasn't clear to me. For my year end, doing my taxes, it would be nice to demonstrate that amount separately instead of it being included in the rest of the overall amounts. Support emails aren't replied to quickly, but then again the chat window is extremely fast and much more efficient for dealing with multiple issues at once, so forget that, I'm looking for flaws where there haven't really been any. None of this is really a big issue.

Needs work

Comments: 50/50. Sometimes events i make dont appear.

Pros:

It is cheaper than eventbrite. Pretty simple.

Cons:

The app needs work. Sometimes i cant find events i already set up. Its overly complicated at times.

EBP review

Pros:

ease of use, simple setups for ticketing, able to clone events especially where many of our events are similar

Cons:

glitches when setting up tickets such as items not saving properly

Showpass Is Easy To Use And Continues To Improve

Comments: When we first started using Showpass there were many features not yet working properly or not fully developed, but the Showpass team has listened to suggestions from their clients and have been working steadily on improving the product. Many new features have been created that continually make it easier to use the Showpass ticketing system, and I am pleased with the overall improvements. I have faith that this product will continue to improve and exceed industry standards!

Pros:

General Admission events are very easy to set up and put on sale quickly.

Cons:

Some basic features are missing for assigned seating set up (example: a proper hold feature for large events), but the development team is working on this.