--- description: Learn more about TrackSmart Scheduling price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: TrackSmart Scheduling Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Employee Scheduling Software](/directory/30756/employee-scheduling/software) > [TrackSmart Scheduling](/software/153007/tracksmart-scheduling) # TrackSmart Scheduling Canonical: https://www.capterra.co.za/software/153007/tracksmart-scheduling Page: 1 / 3\ Next: [Next page](https://www.capterra.co.za/software/153007/tracksmart-scheduling?page=2) > It is a nurse scheduling solution that helps businesses with shift swapping, payroll management, leave tracking and more. > > Verdict: Rated **4.4/5** by 42 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses TrackSmart Scheduling? Designed for small businesses, it is a cloud-based solution that provides online time clock, mobile access, messaging tools and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 42 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: HRdirect - **Location**: Pompano Beach, US - **Founded**: 1988 ## Commercial Context - **Starting Price**: US$22,00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: 14-day free trial, no credit card required. Basic: $22/month (billed annually) or $24/month (billed monthly) - up to 15 people. Plus: $44/month (billed annually) or $49/month (billed monthly) - up to 35 people. Premium: $64/month (billed annually) or $69/month (billed monthly) - up to 60 people. Enterprise: $89/month (billed annually) or $99/month (billed monthly) - up to 100 people. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Alerts/Notifications - Attendance Management - Automated Scheduling - Calendar Management - Employee Database - Messaging/Shift Dispatching - Mobile Access - Overtime Calculation - Payroll Management - Reporting & Statistics - Self Service Portal - Shift Scheduling - Shift Swapping - Vacation/Leave Tracking ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [Employee Scheduling Software](https://www.capterra.co.za/directory/30756/employee-scheduling/software) ## Related Categories - [Employee Scheduling Software](https://www.capterra.co.za/directory/30756/employee-scheduling/software) - [Nurse Scheduling Software](https://www.capterra.co.za/directory/31835/nurse-scheduling/software) ## Alternatives 1. [ShiftWizard](https://www.capterra.co.za/software/178376/shiftwizard) — 4.4/5 (723 reviews) 2. [EasyShifts](https://www.capterra.co.za/software/1011612/easyshifts) — 4.6/5 (60 reviews) 3. [NurseGrid Manager](https://www.capterra.co.za/software/167858/nursegrid) — 4.2/5 (13 reviews) 4. [Evolia](https://www.capterra.co.za/software/178245/evolia) — 4.4/5 (95 reviews) 5. [Humanity Schedule](https://www.capterra.co.za/software/104316/humanity) — 4.3/5 (332 reviews) ## Reviews ### "Streamlines employee scheduling very well\!" — 5.0/5 > **Verified Reviewer** | *17 October 2018* | Food & Beverages | Recommendation rating: 9.0/10 > > **Pros**: This software turned the tedious task of scheduling employees' hours into a very trivial task. Would recommend > > **Cons**: Can not think of any cons of the software\! ----- ### "Summertime Scheduler" — 5.0/5 > **Jo** | *02 December 2016* | Recreational Facilities & Services | Recommendation rating: 10.0/10 > > **Pros**: It is so easy to use and set up. It is easy for my lifeguards who are mostly teenagers. It is difficult to get teens to do anything these days, but they love the ability to trade and switch their shift, and the app makes it so easy to do so. > > **Cons**: 1. The swap function is not available on the app. That would be so great to have as most of my lifeguards don't want to just give up their hours - they would much rather swap. 2. As the manager, I can't get notifications who is giving up shifts. I get an email when one is taken, but I lose a little bit of scheduling control when I don't know that they shifts are being given up. I would like to get notified just as the guards do. > > I have used TrackSmart scheduler for the past 3 years. I am a manager of a pool and use it to schedule my lifeguard staff. The staff loves it because of the mobile app - they can give up shifts, swap shifts and see who is working all from the app. I also use the time clock function. This allows me to check to see who is working and when they started. It also allows our payroll person to access the payroll from anywhere, even when she is on vacation. As soon as I have approved the hours, she can do whatever she needs to. The whole program, from scheduler to mobile app is easy to use and very functional. I love being able to access the information from anywhere, especially when I am off site. Also, the ability to have a monthly contract is also convenient since I am a seasonal employer. I start it in the spring and I turn it off in the fall. I honestly don't know how I would schedule without this program. ----- ### "Used it for years, quality when downhill" — 3.0/5 > **Tracy** | *21 December 2018* | Veterinary | Recommendation rating: 5.0/10 > > **Pros**: One of my favorite things about is was the overall layout and appearance. It was easy to look at and visually pleasing without being overwhelming. > > **Cons**: Over the years the customer service when downhill and the software started having more glitches. > > I first started using it when it was called HelloScheduling and loved it. After it was rebranded as tracksmart it started going downhill. There were no new updates or changes to the product, the app was poorly maintained and was unreliable, and support rarely offered much assistance if I even got a reply. I did like all the different filters to view shifts and that you could email and text employees right from the schedule. We ended up switching because we needed something that worked smoother with multiple locations - and allowed us to see both schedules at once. ----- ### "Easy to use" — 5.0/5 > **Angela** | *08 June 2017* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: This software is amazing. It is great for keeping up employee time off, PTO, sick leave and holiday pay. > > **Cons**: The thing I am less fond of about the track smart ware software is I wish it was a tutorial to use to show employees how to use and creatban account. ----- ### "Makes Scheduling a Breeze" — 5.0/5 > **Susan** | *02 December 2016* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Love the Auto Schedule feature which works with requested time off and maxes hours that each employee can work\! > > **Cons**: Wish I could lock months that are published so that I don't unintentionally change the current month when scheduling the next month. > > Trying to schedule 20 part-time employees was making me crazy\! TrackSmart lets me enter everyone's time off requests, max hours they want to work and departments - then I hit Auto-Schedule and my month's schedule is complete\! Also love that employee can access their schedules online and are able to swap shifts with my approval. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.co.za/software/153007/tracksmart-scheduling?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/153007/tracksmart-scheduling) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | ----- ## Structured Data