Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
Our commitment
Independent research methodology
Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
How Capterra verifies reviews
Capterra carefully verified over 2.5 million+ reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How Capterra ensures transparency
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
MedEZ
MedEZ Overview:
What Is MedEZ?
MedEZ provides fully integrated, user-friendly EHR, clinical notes & billing solution for medium to enterprise level behavioral health: inpatient psychiatric facilities, outpatient IOP/PHP programs & substance abuse clinics. MedEZ includes everything from appointment scheduling to clinical notes, billing & documentation management. MedEZ has In-House Pharmacy, Med Inventory, Med Dispensing, MARS, & ePharmacy features as well as handles state required documentation & reporting easily.
Who Uses MedEZ?
MedEZ works with a range of hospitals and clinics to streamline the workflow of their facilities. We specialize in Behavioral Health and Substance Abuse, but our solutions apply to other specialties
Where can MedEZ be deployed?
Cloud-based
On-premise
View 6 more
Overall rating
See all reviews
Based on 20 reviews
Reviews sentiment
Positive
95%
Neutral
5%
Negative
0%
Starting Price
Not provided by vendor
Free trial
About the vendor
- MedEZ
- Located in Davie, US
- Founded in 1996
MedEZ support
- Phone Support
- 24/7 (Live rep)
- Chat
Countries available
Show more details
Mexico, United Arab Emirates, United States
Languages
Show more details
Arabic, English, Spanish
Compare with a popular alternative
Show more details
MedEZ
No pricing found
Free version
Free trial
4,6 (20)
4,3 (20)
4,8 (20)
VS.
Starting Price
Pricing Options
Ease of Use
Value for Money
Customer Service
No pricing found
Free version
Free trial
4,0 (1 343)
3,6 (1 343)
3,7 (1 343)
Other great alternatives to MedEZ
Show more details
Top rated features
Charting
Patient Records Management
Top rated features
Appointment Management
HIPAA Compliant
Top rated features
HIPAA Compliant
Patient Records Management
Top rated features
Claims Management
Remittance Advice
Top rated features
For Chiropractors
Healthcare Compliance
Top rated features
Charting
HIPAA Compliant
Top rated features
Charting
Patient Records Management
Top rated features
HIPAA Compliant
Patient Records Management
Top rated features
Billing & Invoicing
HIPAA Compliant
Capterra verified reviews for MedEZ
Translation Disclaimer
This service may contain translations provided by google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement. Gartner's use of this provider is for operational purposes and does not constitute an endorsement of its products or services.
Overall rating
Based on 20 reviews
Write a Review!
Filter reviews (20)
Filter reviews (20)
Filter reviews (20)
Sort by
Verified Reviewer
Verified LinkedIn User
Health, Wellness & Fitness, 11–50 Employees
Used the Software for: 6-12 months
"Recommend that you give [sensitive content hidden] a raise, she is a exceptional value to your product!!!!"
07 August 2025
MedEz has made a big difference in our revenue cycle and the ease of submitting claims to payors is helpful. I wish there was a better or easier way to attach remittances. Hopefully down the line this is something that will be modified. It would also be great when the ability to verify benefits and eligibility is available as this will make a difference in patient management and revenue.
Pros:
Customer Support is unlike any other. [sensitive content hidden]. is absolutely the best to work with, she is kind, considerate, extremely responsive and knowledgeable. I have been working with them for over a year and without her this product would not be half of what it is.
Cons:
The system is quite complex and it takes a lot of time to train on the different functions. Everyone likes the use and ease of the web version but in order to function administratively you need to know how to use the cloud version.
Reviewer Source
Show more details
MedEZ Response
12 August 2025
Thank you so much for your thoughtful review and kind words about our customer support team. We would love to make sure your compliment reaches the right person — could you let us know who you were referring to, as it is hidden content at the moment, so we can share your feedback with them? We appreciate your insights about the system’s learning curve and the difference between the web and cloud versions. Your suggestions on remittance attachment and benefits/eligibility verification are well noted, and we are actively exploring ways to make these processes faster and more seamless. It’s wonderful to hear that MedEZ has positively impacted your revenue cycle and claims submission. We value your partnership and look forward to supporting your continued success in behavioral health. — The MedEZ Team
Genise
CEO in US
Medical Practice, 2–10 Employees
Used the Software for: 6-12 months
Source: SoftwareAdvice
"Economical, Efficient, Easy to Use, Excellent Customer Service"
17 October 2019
The system is very efficient and easy to use. Documentation being completed timely is critical to our business sustainability because that is how we are paid for services by funders. Services are not sent to claim status unless the documentation has been completed and signed by the provider. Excellent checks and balances!
Pros:
The software is a comprehensive package that allows us to schedule, document treatment episodes, and bill for services with the greatest of ease. The quality of the customer service is unmatched in the industry. Prompt response and swift problem resolution make MedEZ the easy choice among all of the electronic healthcare record companies out there today.
Cons:
It would be helpful if there was a way to “black box” a patient record preventing some providers from access. We are in a rural area and have had relatives of staff and staff themselves seek treatment in our primary care program. It presents an awkward situation when everyone in the office has access to the record. I believe this is something that MedEZ might be working to resolve. Other than that - the system meets our needs completely.
Reviewer Source
Show more details
Mary
CEO in US
Hospital & Health Care, 11–50 Employees
Used the Software for: 6-12 months
Source: SoftwareAdvice
"Incomplete Product"
08 February 2024
Not great. I feel like I was sold something that I didn't get, and they've cost our business a significant amount of money, so that for the first time in 6 years, we are needing to get an advance/loan to cover our payroll and other expenses. The RCM was extremely damaging, and it certainly feels as if they're being punitive for our decision to discontinue their management of our billing.
Pros:
I like the Wiley integration--in fact, that was one of the big selling points for us.
Cons:
Customer Service and support. They offer RCM, but did a terrible job and when we moved in-house, they removed the RCM features.
Reviewer Source
Show more details
Stephen
Revenue Cycle Director in US
Hospital & Health Care, 1 001–5 000 Employees
Used the Software for: 2+ years
"Psychiatric Inpatient Billing and Collection"
14 October 2016
As a billing vendor for many different types of provider agencies, I had a great experience using the MedEZ application to handle billing and collections for one of our State agencies that operated inpatient psychiatric hospitals. The MedEZ staff helped to implement the application on our servers and train our staff to use the application.
The MedEZ technical staff presented and easy to follow work-plan for implementation which included building customized input routines to upload patient demographic and charge data to the billing system. They helped to build all 837 files to Medicare, Medicaid and commercial insurers. The system handled 835 auto posting and has a variety of reports to manage the data.
Technical support was exceptional and they also helped to build new functionality based on our client's workflow and data processes requirements.
I would highly recommend the use of this product to billing vendors and inpatient psychiatric facilities.
The MedEZ technical staff presented and easy to follow work-plan for implementation which included building customized input routines to upload patient demographic and charge data to the billing system. They helped to build all 837 files to Medicare, Medicaid and commercial insurers. The system handled 835 auto posting and has a variety of reports to manage the data.
Technical support was exceptional and they also helped to build new functionality based on our client's workflow and data processes requirements.
I would highly recommend the use of this product to billing vendors and inpatient psychiatric facilities.
Pros:
Ease of use and the application was easy to customize. Retrieving data from the back end database table for adhoc reporting was a breeze.
Cons:
There were some features that could have been more automated, but we had very seasoned staff to manage the billing process. However, if needed, the MedEZ technical team worked closely with our billing team to implement new processes based on our client needs.
Reviewer Source
Show more details
Tung
Pharmacy Intern in US
Medical Practice, 201–500 Employees
Used the Software for: 6-12 months
"Great EHR program and easy billing use"
26 June 2021
This software was really easy to use and to submit insurance claims. I also felt that it was very HIPAA compliant and protected patient's records. The software was not easy to pick up at first, but overtime it does become easy to use.
Pros:
This software was really easy to use and to submit insurance claims. I also felt that it was very HIPAA compliant and protected patient's records. Other features I like are being able to take clinical notes and record billing codes. Also, the program is very economical as the company will work on the cost of the system.
Cons:
The software does lag sometimes and will freeze up once in awhile. The software does require a good amount of time to get use to, but if you dedicate the time then everything gets easier.
Reviewer Source
Show more details
- 1
- 2