--- description: Learn more about Missive price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Missive Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Collaboration Software](/directory/15/collaboration/software) > [Missive](/software/152884/missive) # Missive Canonical: https://www.capterra.co.za/software/152884/missive Page: 1 / 8\ Next: [Next page](https://www.capterra.co.za/software/152884/missive?page=2) > Email collaboration tool that empowers teams to work on emails together, instead of forwarding endlessly or risking double sending. > > Verdict: Rated **4.9/5** by 162 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Missive? Small/medium businesses, digital agencies, consulting firms, logistics companies, design studios, e-commerce stores, rental agencies, marketing agencies, law firms, and customer support departments. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 162 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Missive - **Founded**: 2015 ## Commercial Context - **Starting Price**: US$18,00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: - Free - $14/month - $18/month - $26/month Details: https://missiveapp.com/pricing - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - @mentions - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Activity/News Feed - Alerts/Escalation - Alerts/Notifications - Autoresponders - Business Process Automation - CRM - Calendar Management - Chat/Messaging - Collaboration Tools - Commenting/Notes - Communication Management - Contact Management - Customer Database - Customer Engagement - Customer History - Document Management - Document Storage - Drag & Drop - Email Management - Employee Database - Employee Photos - File Sharing - Inbox Management - Interaction Tracking - Issue Tracking - Knowledge Base Management - Lead Management - Live Chat - Macros/Templated Responses - Meeting Management - Mobile Access - Multi-Channel Communication - Multi-User Collaboration - Onboarding - Real-Time Chat - Real-time Consumer-facing Chat - Reporting/Analytics - Service Level Agreement (SLA) Management - Shared Inboxes - Signature Management - Task Management - Template Management - Transcripts/Chat History - Usage Tracking/Analytics - Video Conferencing - Workflow Configuration ... and 4 more features ## Integrations (20 total) - Aircall - Asana - ChargeDesk - ChatGPT - ClickUp - Close - Daylite for Mac - Dialpad - Dropbox Business - FullContact - Google Drive - HubSpot CRM - Make - Pipedrive - Retool ... and 5 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Chat ## Category - [Collaboration Software](https://www.capterra.co.za/directory/15/collaboration/software) ## Related Categories - [Collaboration Software](https://www.capterra.co.za/directory/15/collaboration/software) - [CRM Software](https://www.capterra.co.za/directory/2/customer-relationship-management/software) - [Help Desk Software](https://www.capterra.co.za/directory/30008/help-desk/software) - [Customer Communications Management Software](https://www.capterra.co.za/directory/31002/customer-communications-management/software) - [Live Chat Software](https://www.capterra.co.za/directory/30797/live-chat/software) ## Alternatives 1. [Bitrix24](https://www.capterra.co.za/software/113540/bitrix24) — 4.2/5 (988 reviews) 2. [Google Workspace](https://www.capterra.co.za/software/168389/google-workspace) — 4.7/5 (17532 reviews) 3. [Microsoft 365](https://www.capterra.co.za/software/58688/microsoft-365) — 4.6/5 (14057 reviews) 4. [Front](https://www.capterra.co.za/software/132901/front) — 4.5/5 (286 reviews) 5. [Hiver](https://www.capterra.co.za/software/142975/hiver) — 4.7/5 (147 reviews) ## Reviews ### "It's a very good service but can be improved with QoL changes." — 3.0/5 > **Anonymous User** | *19 November 2024* | Consumer Services | Recommendation rating: 7.0/10 > > **Pros**: The ease of use, labels, setup, canned responses and different team inboxes. > > **Cons**: Better email thread organization for easier printing. Also, the inability of being unable to copy the text from the email print screen in Missive. > > It's fairly easy to use, and email rules and labels seem to be very customizable but there are some shortcomings that can be improved. ----- ### "If your looking to streamline your business communication, Missive is the platform to use\!" — 5.0/5 > **Stephanie** | *20 November 2024* | Professional Training & Coaching | Recommendation rating: 10.0/10 > > **Pros**: Missive has so many benefits to it, especially when it comes to the proper tools to communicate with colleagues on email threads with Clients. The layout is very structured, organized, and easy to navigate, which is great\! > > **Cons**: I honestly don't have anything at the moment that I don't like about Missive. > > My overall experience with Missive is incredible. It's such user-friendly platforms that have all the tools I need to effectively communicate and organize my work. It has amazing features to keep the communication between colleagues and clients streamlined from start to finish. ----- ### "Streamlined our chaotic inbox situation" — 5.0/5 > **PRABHA** | *23 March 2026* | Management Consulting | Recommendation rating: 10.0/10 > > **Pros**: The ability to have multiple inboxes (support, billing, general inquiries) all in one place is exactly what we needed. The @mentions in internal comments make it super easy to loop in the right person without forwarding emails back and forth. > > **Cons**: I'd love it if there were more pre-built templates for common responses - you can create your own, but having some starter ones would've helped initially. > > Honestly don't know how we managed before Missive. Our old system was just a nightmare of forwarded emails and CC chains. Now everything's centralized and everyone knows what's happening. The transparency alone has probably saved us hours each week. Setup was straightforward and support was helpful when we had questions. I am very happy with this choice. ----- ### "The inbox fix I didn't know I needed" — 5.0/5 > **James** | *10 April 2026* | Animation | Recommendation rating: 10.0/10 > > **Pros**: Consolidates multiple Gmail accounts into one clean interface, works entirely in the browser, and the mobile app is genuinely good. Customer support is responsive and helpful. > > **Cons**: Took a little getting used to initially - took me ages to figure out how to use the sidebar effectively - it thinks slightly differently to a standard email client. Not a complaint really, just an adjustment. > > Missive quietly became one of my most-used tools. I run multiple businesses with separate inboxes and it brought everything into one place without fuss. Efficient, well-designed, and it just works. ----- ### "The perfect solution for freelancers, SME's, and larger organizational teams" — 5.0/5 > **Max** | *13 January 2026* | Management Consulting | Recommendation rating: 10.0/10 > > **Pros**: I absolutely love Missive. I have been using it quite some time now, since they were just in the start-up phase. For private mail accounts it provides all tools you need (for free, mostly). Lots of functionality and lots of integrations: from Todoist (or similar) to openAI or API access. Also an absolute must for teams: affordable plans for a very broad package of team functionality: delegating conversations, tagging each other, discussing conversations, managed signatures, managed responses (templates), and shared inboxes. I have been doubting recently between Spark en Missive, but given Missive's extra and stable functionality over Spark combined with its reasonable pricing it is an absolute no brainer for me to choose Missive. Over the last few years it has been working perfectly on both my MacBook and iPhone. Also love the automations (workflow) through rules and conditions. > > **Cons**: So far there is not much I do not like about Missive. I think it is a responsive web-app across the different platforms (instead of a dedicated app), but that's something you barely notice while using it. It makes the experience solid, stable, and uniform across all platforms. > > To summarize my experience: my absolute go to solution for both privet and shared e-mail boxes. Centralizing rules, templates, and signatures make Missive a perfect tool for organizational teams. ----- Page: 1 / 8\ Next: [Next page](https://www.capterra.co.za/software/152884/missive?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/152884/missive) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data