--- description: Learn more about Missive price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Missive Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Collaboration Software](/directory/15/collaboration/software) > [Missive](/software/152884/missive) # Missive Canonical: https://www.capterra.co.za/software/152884/missive Page: 1 / 9\ Next: [Next page](https://www.capterra.co.za/software/152884/missive?page=2) > Email collaboration tool that empowers teams to work on emails together, instead of forwarding endlessly or risking double sending. > > Verdict: Rated **4.9/5** by 184 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Missive? Small/medium businesses, digital agencies, consulting firms, logistics companies, design studios, e-commerce stores, rental agencies, marketing agencies, law firms, and customer support departments. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 184 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Missive - **Founded**: 2015 ## Commercial Context - **Starting Price**: US$18,00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: - Free - $14/month - $18/month - $26/month Details: https://missiveapp.com/pricing - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - @mentions - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Activity/News Feed - Alerts/Escalation - Alerts/Notifications - Autoresponders - Business Process Automation - CRM - Calendar Management - Chat/Messaging - Collaboration Tools - Commenting/Notes - Communication Management - Contact Management - Customer Database - Customer Engagement - Customer History - Document Management - Document Storage - Drag & Drop - Email Management - Employee Database - Employee Photos - File Sharing - Inbox Management - Interaction Tracking - Issue Tracking - Knowledge Base Management - Lead Management - Live Chat - Macros/Templated Responses - Meeting Management - Mobile Access - Multi-Channel Communication - Multi-User Collaboration - Onboarding - Real-Time Chat - Real-time Consumer-facing Chat - Reporting/Analytics - Service Level Agreement (SLA) Management - Shared Inboxes - Signature Management - Task Management - Template Management - Transcripts/Chat History - Usage Tracking/Analytics - Video Conferencing - Workflow Configuration ... and 4 more features ## Integrations (22 total) - Aircall - Asana - ChargeDesk - ChatGPT - Claude - ClickUp - Close - Daylite for Mac - Dialpad - Dropbox Business - FullContact - Gemini - Google Drive - HubSpot CRM - Make ... and 7 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Chat ## Category - [Collaboration Software](https://www.capterra.co.za/directory/15/collaboration/software) ## Related Categories - [Collaboration Software](https://www.capterra.co.za/directory/15/collaboration/software) - [CRM Software](https://www.capterra.co.za/directory/2/customer-relationship-management/software) - [Help Desk Software](https://www.capterra.co.za/directory/30008/help-desk/software) - [Customer Communications Management Software](https://www.capterra.co.za/directory/31002/customer-communications-management/software) - [Live Chat Software](https://www.capterra.co.za/directory/30797/live-chat/software) ## Alternatives 1. [Bitrix24](https://www.capterra.co.za/software/113540/bitrix24) — 4.2/5 (993 reviews) 2. [Google Workspace](https://www.capterra.co.za/software/168389/google-workspace) — 4.7/5 (17585 reviews) 3. [Microsoft 365](https://www.capterra.co.za/software/58688/microsoft-365) — 4.6/5 (14100 reviews) 4. [Front](https://www.capterra.co.za/software/132901/front) — 4.5/5 (286 reviews) 5. [Hiver](https://www.capterra.co.za/software/142975/hiver) — 4.7/5 (148 reviews) ## Reviews ### "It's a very good service but can be improved with QoL changes." — 3.0/5 > **Anonymous User** | *19 November 2024* | Consumer Services | Recommendation rating: 7.0/10 > > **Pros**: The ease of use, labels, setup, canned responses and different team inboxes. > > **Cons**: Better email thread organization for easier printing. Also, the inability of being unable to copy the text from the email print screen in Missive. > > It's fairly easy to use, and email rules and labels seem to be very customizable but there are some shortcomings that can be improved. ----- ### "If your looking to streamline your business communication, Missive is the platform to use\!" — 5.0/5 > **Stephanie** | *20 November 2024* | Professional Training & Coaching | Recommendation rating: 10.0/10 > > **Pros**: Missive has so many benefits to it, especially when it comes to the proper tools to communicate with colleagues on email threads with Clients. The layout is very structured, organized, and easy to navigate, which is great\! > > **Cons**: I honestly don't have anything at the moment that I don't like about Missive. > > My overall experience with Missive is incredible. It's such user-friendly platforms that have all the tools I need to effectively communicate and organize my work. It has amazing features to keep the communication between colleagues and clients streamlined from start to finish. ----- ### "Great app, easy 5/5 stars" — 5.0/5 > **Tomáš** | *19 May 2026* | Design | Recommendation rating: 10.0/10 > > **Pros**: \* Fast and reliable, we love the speed\! \* Saves our team time and money = buying it actually saved our money \* Great-looking and modern UI - minimalist approach that we enjoy \* Excellent mobile performance even for our IMAP accounts \* Helpful and responsive support team - thanks\! > > **Cons**: There are still a few smaller areas such as search in IMAP accounts that could be improved over time, but nothing that significantly affects our daily workflow. The product is already very solid and keeps getting better with updates. > > So far, everything has been pretty awesome\! It’s definitely worth the money, as it has saved us a huge amount of time through clear team communication that connects directly with emails. I can’t recommend it enough. On top of that, the team behind Missive really listens to feedback. We experienced this firsthand when they personally helped us solve an issue that technically wasn’t even their responsibility — but they still went out of their way to help. Easy 5/5 stars. Hopefully it only keeps getting better over time. ----- ### "The solution I've needed for years" — 5.0/5 > **Adam** | *15 May 2026* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: Missive is the solution to a problem we've had for a long time. Email collaboration, onboarding new staff who need access to multiple inboxes, automated rules, signatures, group chat, etc. It's made internal communication, email handoff, and overall collaboration a breeze. Their customer support is very fast and responsive, A+. Big fan\! > > **Cons**: I wish they had a way to video chat (like Slack has) team members and since it's very robust, integration takes a little longer than I'd like > > Very positive, super robust, and I like being able to communicate and collaborate with my team. Shared inboxes are really helpful. ----- ### "Easy Collaboration, but Takes Time to Learn" — 5.0/5 > **Shantal** | *23 April 2026* | Retail | Recommendation rating: 10.0/10 > > **Pros**: What I like most about Missive is how it keeps team communication and emails in one place. The ability to collaborate on threads, leave internal comments, and assign conversations makes it easy to stay organized and ensures nothing gets missed. > > **Cons**: It can feel overwhelming at first due to many features. The interface gets cluttered, and notifications can be easy to miss sometimes. > > My overall experience with Missive has been really positive. It’s been a great tool for keeping team communication and emails in one place, which makes collaboration much more efficient. I especially like being able to assign conversations and leave internal comments, as it helps keep everything organized and transparent. While it did take a bit of time to get used to all the features, once I got the hang of it, it definitely improved our workflow and made managing emails as a team much easier. ----- Page: 1 / 9\ Next: [Next page](https://www.capterra.co.za/software/152884/missive?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/152884/missive) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data