--- description: Learn more about Hostaway price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Hostaway Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Vacation Rental Software](/directory/30616/vacation-rental/software) > [Hostaway](/software/152433/hostaway) # Hostaway Canonical: https://www.capterra.co.za/software/152433/hostaway Page: 1 / 62\ Next: [Next page](https://www.capterra.co.za/software/152433/hostaway?page=2) > Hostaway is the industry leading, AI-powered vacation rental management platform designed for professional short-term rental operators. > > Verdict: Rated **4.8/5** by 1511 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Hostaway? Vacation rental property managers, short-term rental property managers, Airbnb hosts, Vrbo hosts, Booking.com hosts, and Expedia hosts ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 1511 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Hostaway - **Location**: Helsinki, Finland - **Founded**: 2015 ## Commercial Context - **Pricing Details**: The pricing options are based on monthly or annual subscriptions. Contact Hostaway for a customized pricing plan based on the size of the business. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Czech, Danish, Dutch, English, French, German, Greek, Italian, Portuguese, Spanish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - Accounting - Booking Management - Booking Notes - CRM - Calendar Management - Campaign Management - Channel Analytics - Channel Management - Communication Management - Contact Management - Customer Support - Document Management - Dynamic Pricing - Employee Management - GDS/OTA Integration - Guest Experience Management - Housekeeping Management - Incentive Management - Inventory Control - Lead Management - Maintenance Management - Marketing Automation - Multi-Channel Distribution - Multi-Channel Management - Online Booking - Online Payments - Opportunity Management - Order Management - Partner Management - Partner Portal - Payment Processing - Performance Metrics - Pipeline Management - Point of Sale (POS) - Promotions Management - Property Database - Property Management - Rate Management - Reporting & Statistics - Reporting/Analytics - Reservations Management - Revenue Management - Room Inventory - Third-Party Integrations ## Integrations (64 total) - AIPEX - Akia - Aparta AI - Asana - AutoRank - Autohost - BeHome247 - Beyond - Boostly - Boostly - Breezeway - ChargeAutomation - Chekin App - CloudBooks - Doinn ... and 49 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Vacation Rental Software](https://www.capterra.co.za/directory/30616/vacation-rental/software) ## Related Categories - [Rental Property Management Software](https://www.capterra.co.za/directory/30929/rental-property-management/software) - [Vacation Rental Software](https://www.capterra.co.za/directory/30616/vacation-rental/software) - [Channel Management Software](https://www.capterra.co.za/directory/30678/channel-management/software) - [Hospitality Property Management Software](https://www.capterra.co.za/directory/20031/hospitality-property-management/software) - [Hotel Channel Management Systems](https://www.capterra.co.za/directory/31615/hotel-channel-management/software) ## Alternatives 1. [DoorLoop](https://www.capterra.co.za/software/211768/doorloop) — 4.8/5 (702 reviews) 2. [ResMan](https://www.capterra.co.za/software/135182/resman) — 4.6/5 (601 reviews) 3. [Buildium](https://www.capterra.co.za/software/47428/buildium-property-management-software) — 4.5/5 (2171 reviews) 4. [Entrata](https://www.capterra.co.za/software/20372/entrata) — 4.6/5 (444 reviews) 5. [Rent Manager](https://www.capterra.co.za/software/2732/rent-manager) — 4.6/5 (593 reviews) ## Reviews ### "Avoid Hostaway — Unprofessional and Pushy Sales Tactics" — 1.0/5 > **Lorenzo** | *23 September 2025* | Real Estate | Recommendation rating: 0.0/10 > > **Pros**: Helpful, friendly sales team at first with quick responses. > > **Cons**: Pushy, unprofessional, even messaged my family after I declined. > > At first, Hostaway seemed promising. The sales rep, \[sensitive content hidden\] , was very responsive and friendly during the sales process. We paid the onboarding fee but quickly realized within three business days that the platform wasn’t a fit for our needs. When I explained that we had found a local company that offered a more tailored solution without the extra costs, \[sensitive content hidden\] responded by speaking negatively about that company. Ironically, when I asked the other provider about Hostaway, they only had respectful things to say. That contrast spoke volumes. After requesting to cancel, I received a string of increasingly pushy emails from \[sensitive content hidden\] , repeatedly trying to convince us to stay with additional discounts. Despite declining multiple times, the pressure continued. The worst part was when \[sensitive content hidden\] crossed a serious line: he privately messaged my mother, spamming her with emotional appeals and attempting to guilt-trip us into signing up. This behavior was unprofessional, manipulative, and completely unacceptable. Overall, this experience showed me how poorly run Hostaway is behind the friendly sales pitch. I would strongly advise others to avoid this company. ----- ### "Review of client" — 5.0/5 > **Joeleen** | *27 November 2024* | Real Estate | Recommendation rating: 5.0/10 > > **Pros**: Efficient helps us a lot to manage the calendar and work with financials > > **Cons**: Need quick chat option can’t wait 24 hours to get info and help. > > Need quick online chat option. Can’t wait 24 hours for a response ----- ### "Speedy replys from support team," — 5.0/5 > **Frank** | *09 July 2024* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Speedy replys from support team, especially Daryll helped me with an inquiry in minutes > > **Cons**: Absolutely Nothing, all good. Many thanks. ----- ### "SimpliRent Review" — 4.0/5 > **Keanu** | *17 July 2024* | Banking | Recommendation rating: 7.0/10 > > **Pros**: cross-platform listing Owner statements being able to have multi-users on the platform and give other parties access > > **Cons**: i would sya the customer service needs to be as good as Airbnb as Hostaway markets its product to be the Roya Royce of products so I wish the customer service to be the same with Active chat functionality and the speed that they have, hostaway take way to long to get back to me on request > > i would say 6.6/10 it can be much better ----- ### "Best PMS available" — 5.0/5 > **Tiaan** | *13 May 2024* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Hostaway is perfect for everything I need in a PMS. The range of possibilities is endless, its easy to use and has decent pricing. The onboarding process was awesome and gave me the confidence to run my business through the system. > > **Cons**: Nothing much. Only thing being a South African with a weak currency, I would have liked to pay a bit less for the system. > > Awesome experience and my onboarding specialist Fatih was absolutely great\! ----- Page: 1 / 62\ Next: [Next page](https://www.capterra.co.za/software/152433/hostaway?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/152433/hostaway) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data