--- description: Learn more about HubSpot CRM price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: HubSpot CRM Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [HubSpot CRM](/software/152373/hubspot-crm) # HubSpot CRM Canonical: https://www.capterra.co.za/software/152373/hubspot-crm Page: 1 / 179\ Next: [Next page](https://www.capterra.co.za/software/152373/hubspot-crm?page=2) > Customer relationship management solution that helps businesses organize, track, and build relationships with leads and customers. > > Verdict: Rated **4.5/5** by 4451 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses HubSpot CRM? The HubSpot CRM is built for growing teams to attract, engage and delight customers. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 4451 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: HubSpot - **Location**: Cambridge, US - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$20,00 - **Pricing model**: Per User (Free version available) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Japanese, Portuguese, Spanish - **Available Countries**: Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, Hong Kong SAR China, India, Ireland, Japan, Malaysia, Mexico, Netherlands, New Zealand, Norway, Philippines and 6 more ## Features - Activity Dashboard - Alerts/Notifications - Appointment Management - Appointment Scheduling - Calendar Management - Calendar/Reminder System - Campaign Management - Client Management - Client Tracking - Collaboration Tools - Contact Database - Contact Management - Contract/License Management - Customer Database - Customizable Fields - Customizable Reports - Data Import/Export - Document Management - Document Storage - Email Management - Email Marketing - Email Templates - For Financial Institutions - Interaction Tracking - Lead Capture - Lead Distribution - Lead Generation - Lead Management - Lead Qualification - Lead Segmentation - Mobile Access - Opportunity Management - Performance Metrics - Pipeline Management - Predictive Analytics - Project Management - Quotes/Estimates - Real-time Consumer-facing Chat - Reminders - Sales Forecasting - Sales Pipeline Management - Sales Reports - Scheduling - Search/Filter - Segmentation - Social Media Integration - Task Management - Third-Party Integration - Third-Party Integrations - Workflow Management ... and 5 more features ## Integrations (199 total) - 123FormBuilder - AWeber - Accelo - Act\! - ActiveCampaign - ActiveDEMAND - AdRoll - Aircall - AllClients - AnyMeeting - Apollo.io - Asana - AskNicely - Atomic AI - Attribution ... and 184 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [CRM Software](https://www.capterra.co.za/directory/2/customer-relationship-management/software) ## Related Categories - [CRM Software](https://www.capterra.co.za/directory/2/customer-relationship-management/software) - [CRM for Small Businesses ](https://www.capterra.co.za/directory/31583/small-business-crm/software) - [Lead Management Software](https://www.capterra.co.za/directory/30017/lead-management/software) - [Online CRM Software](https://www.capterra.co.za/directory/30072/online-crm/software) - [Financial CRM Software](https://www.capterra.co.za/directory/30562/financial-crm/software) ## Alternatives 1. [Zoho CRM](https://www.capterra.co.za/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 2. [Bigin by Zoho CRM](https://www.capterra.co.za/software/204998/bigin-by-zoho-crm) — 4.7/5 (724 reviews) 3. [Salesforce Sales Cloud](https://www.capterra.co.za/software/61368/salesforce) — 4.4/5 (18768 reviews) 4. [Dynamics 365](https://www.capterra.co.za/software/157279/dynamics-365) — 4.4/5 (5811 reviews) 5. [eWay-CRM](https://www.capterra.co.za/software/152769/eway-crm) — 4.5/5 (820 reviews) ## Reviews ### "HubSpot in Review" — 5.0/5 > **Arshad** | *27 January 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Feature available are extensive and is an all inclusive software that can manage most if not all required business requirements. The interface is also amazing and highly intuitive > > **Cons**: The pricing is quite high especially coming from a South African billing perspective. Understanding the different packages and pricing options can be difficult. > > Overall a great CRM \& business automation \& data integration tool. Definitely delivers huge value to a business. With the right planning regarding regarding package and users, ROI can be positive. ----- ### "Drywall partition" — 5.0/5 > **Verified Reviewer** | *08 April 2024* | Accounting | Recommendation rating: 10.0/10 > > **Pros**: Suspended ceilings installation Painting > > **Cons**: Interior \& exterior painting House painting > > 8 years of experience for age of 29 years ----- ### "Great product easy to start" — 4.0/5 > **Willem** | *30 January 2026* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Their support is great.the system is very easy to configure.the way the onboarding works makes it easy to start with in days > > **Cons**: I found the price to be increasing quickly.it is also not very clear on what u pay for. It feels very expensive > > Overall it is awesome. The product is one of the better crms which is working straight out of the box. ----- ### "Hubspot: The Best CRM" — 5.0/5 > **Nicholas** | *04 December 2025* | Staffing & Recruiting | Recommendation rating: 10.0/10 > > **Pros**: HubSpot combines CRM, marketing, sales, and service tools in one place. I didn't need separate tools for email campaigns, lead tracking, and customer support. > > **Cons**: HubSpot Academy offers tons of free courses and certifications. Helps you learn and implement best practices for inbound marketing and sales. There was a cost to all this > > There are a few reasons why I liked HubSpot — it’s really about how it combines usability, functionality, and flexibility. ----- ### "Only Positive Accolades for HubSpot CRM\!" — 5.0/5 > **Verified Reviewer** | *01 February 2026* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: This is the most comprehensive and intuitive CRM that I have used in an organizational setting. The native configuration works well out of the box. > > **Cons**: I honestly cannot think of a negative reason to not like HubSpot CRM. Their support team is efficient and always ready to help as well. > > I have been a user of the HubSpot CRM for 3.5 years. It manages our large contact and company database with ease. Our email marketing and social media management have never been better\! ----- Page: 1 / 179\ Next: [Next page](https://www.capterra.co.za/software/152373/hubspot-crm?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/152373/hubspot-crm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data