What Is HubSpot CRM?

Whether you've got a small team of five or a sophisticated sales force of 500, HubSpot offers pricing and packaging options that grow with you. HubSpot customer relationship management (CRM) software is built for companies that want to spend less time logging data. It keeps all your contacts in one centralized, customizable database. And you can see everything about a lead in one place -- no more digging through inboxes to find information. Start using the free HubSpot CRM today.

Who Uses HubSpot CRM?

The HubSpot CRM is built for growing teams. Today, over 100,000 customers in more than 120 countries use HubSpot's award-winning software to attract, engage and delight their customers.

Where can HubSpot CRM be deployed?

Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)

About the vendor

  • HubSpot
  • Located in Cambridge, US
  • Founded in 2012
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Belgium, Brazil, Canada, China and 19 others

Languages

English, French, German, Japanese, Portuguese and 1 others

About the vendor

  • HubSpot
  • Located in Cambridge, US
  • Founded in 2012
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Belgium, Brazil, Canada, China and 19 others

Languages

English, French, German, Japanese, Portuguese and 1 others

HubSpot CRM videos and images

HubSpot CRM Software - HubSpot CRM sales pipeline
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HubSpot CRM video
HubSpot CRM Software - HubSpot CRM sales pipeline
HubSpot CRM Software - 2
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HubSpot CRM Software - 5

Compare HubSpot CRM with similar products

HubSpot CRM

US$50,00/month
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Features of HubSpot CRM

  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Scheduling
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Campaign Management
  • Client Management
  • Client Tracking
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Customer Database
  • Document Management
  • Document Storage
  • Email Management
  • Email Marketing
  • For Financial Institutions
  • For Mac Devices
  • For Startups
  • For iPad Devices
  • Interaction Tracking
  • Lead Capture
  • Lead Management
  • Lead Qualification
  • Lead Segmentation
  • Marketing Automation
  • Mobile Access
  • Performance Metrics
  • Pipeline Management
  • Predictive Analytics
  • Project Management
  • Quotes/Estimates
  • Referral Tracking
  • Reporting/Analytics
  • Sales Pipeline Management
  • Scheduling
  • Search/Filter
  • Segmentation
  • Social Media Integration
  • Task Management
  • Third Party Integrations
  • Third-Party Integration
  • Workflow Management

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Reviews of HubSpot CRM

Average score

Overall
4,5
Ease of Use
4,4
Customer Service
4,4
Features
4,3
Value for Money
4,4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1 000
  • >1 001
Eugene D.
Eugene D.
Project Manager in US
Verified LinkedIn User
Retail, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Best CRM for small businessess

5 4 weeks ago New

Comments: Overall this is by far the best and easiest system to implement in a small business. It allows us at a low cost to track leads, manage contacts, and close deals.

Pros:

HubSpot is easy to deploy and setup. I like that you can upload an excel spreadsheet with all your contacts and companies into HubSpot which allows the data to be quickly synced. In addition there are a lot of integrations available for various commonly used business software with HubSpot such as WooCommerce and WordPress.

Cons:

There are some features that are limited or not available depending on your level of membership plan.

Daniel K.
Daniel K.
Founder in Argentina
Verified LinkedIn User
Internet, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Best CRM for small business

5 2 months ago New

Comments: With Hubspot my company was able to create new sales funnels, improve comunication process and undestand how is the best way to interact with your customers. It gives us a lot of insights, not only with new clientes but also with our own inner workflows.

Pros:

Lead management and ticket system are the two most useful features from Hubspot.

Cons:

I would love it to have WhatsApp business integration

Evan L.
Finance & Operations in US
Architecture & Planning, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Good for firms that need a first CRM

3 2 months ago New

Pros:

It is helpful for the essentials of CRM functions with Sales teams that are just starting out.

Cons:

It does not have the ability to scale with the company to operate at scale outside of the marketing platform.

Joseph W.
Co-founder in Canada
Leisure, Travel & Tourism, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Perfect for our startup

5 3 months ago

Comments: Brilliant, the fact that we can start on a free plan and do so much makes us think that hubspot could be a really good long term partner for us.

Pros:

We love the fact that hubspot enables us to keep a track of all our clients in one place. Not only that but it is free. The ability to import data from excel files allowed us to upgrade our database from google sheets and combined with hubspots internal database elevated the amount of info we had to hand on our clients, taking it to the next level. We also love the fact you can create custom fields to the CRM and different views for different users.

Cons:

To be honest there is very little not to like with hubspot, in terms of the various software we use, this one takes a little more time to implement and adopt, however once customized to your requirements it becomes way easier to use.

Gabor T.
Gabor T.
CEO in Hungary
Verified LinkedIn User
Marketing & Advertising, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

A fantastic CRM from startup to corporations

5 last month New

Comments: Generally I am very satisfied with this CRM. Easy to setup and use and works all the time.

Pros:

Hubspot CRM is very easily integrates with internet browsers, email providers and to the entire workflow of the company. Sales - delivery.

Cons:

Some feature are a little hard to use or get used to. Such is the setting up of the outgoing email and can't check my incoming mail directly in the CRM.