Who Uses This Software?

XIA Configuration Server is used across sectors from healthcare, local government to shipping and banking organizations both in-house and by managed IT support providers and outsourcers.

Average Ratings

13 reviews
  • Overall 4.5 / 5
  • Ease of Use 4.5 / 5
  • Customer Service 5 / 5
  • Features 4.5 / 5
  • Value for Money 5 / 5

Product Details

  • Starting Price US$800,00/one-time
  • Pricing Details Licensed based on the items that you wish to document
  • Free Version Yes
  • Free Trial Yes
  • Deployment Cloud, SaaS, Web
    Installed - Windows
  • Training Live Online
    Documentation
  • Support Business Hours

Vendor Details

  • CENTREL Solutions
  • http://www.centrel-solutions.com
  • Founded 2008

About XIA Configuration Server

A network documentation tool that automatically documents the configuration of your IT infrastructure. XIA Configuration creates an inventory of your operating systems, application servers, and infrastructure including AD, Azure, Exchange, VMware, HyperV, Citrix, and more. It automates the auditing of these different technologies in a single, unified web interface including reporting, analysis, and change tracking. It is used across the globe in finance, legal, technology, government, and more.

XIA Configuration Server Features

  • Collaboration Tools
  • Compliance Tracking
  • Document Archiving
  • Document Assembly
  • Document Indexing
  • Document Retention
  • Electronic Signature
  • File Recovery
  • File Type Conversion
  • Offline Access
  • Optical Character Recognition
  • Version Control
  • Audit Management
  • Compliance Tracking
  • Configuration Management
  • Contract/License Management
  • Cost Tracking
  • Inventory Management
  • Maintenance Management
  • Procurement Management
  • Requisition Management
  • Supplier Management
  • Backup Management
  • Billing & Invoicing
  • CRM
  • Dashboard
  • Help Desk
  • Issue Management
  • Live Chat
  • Patch Management
  • Project Management
  • Remote Access
  • Remote Systems Monitoring
  • Scheduling
  • CPU Monitoring
  • Credential Management
  • Database Servers
  • Email Monitoring
  • Event Logs
  • History Tracking
  • Patch Management
  • Scheduling
  • User Activity Monitoring
  • Virtual Machine Monitoring

XIA Configuration Server Most Helpful Reviews

IT/Network Documentation Tool: XIA documentation Server - MUST TO HAVE

Reviewed on 2017/03/09
Mohammed A.
Head of IT
Education Management, 201-500 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: One of the biggest items that is almost always missing is documentation from the IT departments. Documenting the IT networks can make the troubleshooting process much more efficient when problems arise. These same network documents can also help you spot areas of your systems and networks that may need to be upgraded, giving you the possibility of earning extra revenue and making sure we adhere to industry best practices. Xia Documentation server has been savior to us as we have a very heterogeneous IT system with Microsoft, Cisco, VMWare, Citrix etc all the industry leading products and technologies and documenting all the applications, networks etc would be impossible without a product like Xia server. We are very grateful that we found this product which apart from documenting also acts like a change management system giving us the full control of what is happening in the network. I think a must tool for all the IT leaders who want to stay top of the game and i think this product is a dream come true to many IT professionals including IT Leaders, Consultants, System Administrators, Service Providers etc. Must have arsenal in the IT kit for today's complex networks and systems.
Thank you Centrel Team.

Pros: Every bit of it. Really love this product..

Cons: Licensing needs to be looked into as after a major upgrade Xia server requires new license keys

XIA Configuration Server has streamlined our ability to keep up to date technical documentation.

Reviewed on 2017/07/12
Christopher D.
Infrastructure Engineer
Used the Software for: 6-12 months
Reviewer Source 
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: As a Managed Service Provider it is imperative that we are able to rely on an up to date documentation repository when supporting our clients. What was a manual and labour intensive task is now streamlined and essentially keeps our documentation up to date with zero touch from us. Being agent-less is a definite plus. Without fuss, we are able to scan a prospective client's network and develop an inventory of all equipment which assists us with quotations or take on projects. Client deployment and configuration is easy and straight forward. The interface is simple and intuitive and configuration data is presented in a clear hierarchical manner.

Cons: We would like to see the ability to configure XIA to scan and document custom items. Sometimes it feels restrictive to only be able to scan for pre-defined items. It would also be a benefit to be able to edit the pre-defined items. For example, being able to add additional items to be scanned from Exchange. The level of support for scanning and documenting network devices is limited.

Work smarter, not harder

Reviewed on 2017/02/28
Chris G.
Senior Systems Engineer
Legal Services, 201-500 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: With our company undergoing change, keeping up with the documentary requirements became a mamoth task.
XIA Configuration Server created documentation on our entire system in just a few short hours.
The regular scheduled reporting has proved invaluable for auditing and compliance purposes, has served our Operations people in tracking
configuration changes over a period of time. New personell can quickly come up to speed on our systems configuration with minimal interaction.
Centrel Solutions Support has been first rate. Responses to my queries were timely and helpful resolving my issue in a single call. XIA Configuration Server is part of my work smarter not harder approach and I'd certainly recommend this to anyone who is looking after
IT systems.

Pros: It works, simply and easily

XIA makes documentation easy!

Reviewed on 2018/12/27
Andy B.
Head of IT Systems
Law Practice, 201-500 Employees
Used the Software for: 6-12 months
Reviewer Source 
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Very good. The initial setup was a little problematic (and I wouldn't rule out our environment being a contributing factor here), but once running it seems stable and reliable.
The support we have received from Centrel has been great; the team are very helpful and open to hearing suggestions on product improvement.

Pros: XIA automates the majority of documentation tasks and provides a clear, consistent means of creating and keeping details of all our systems.
Having version control was a key element for us; this allows us to determine where and when changes to the environment occur.

Cons: Although quite deep and broad in terms of legacy product coverage, there's still some maturity required in the cloud platform documentation suite. As an Azure consumer we look forward to the development and delivery of more in-depth reports for the cloud environment.

Great software, easy to use and excellent support

Reviewed on 2017/10/16
Morten B.
Operations Consultant
Used the Software for: 1+ year
Reviewer Source 
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Multi tenant
Well described and powerfull API for automation
Great potential for further development
Outstanding support from the developers

Cons: Multi tenant/MSP features could be better
Custom reporting require SQL skills - data availability could be made more user friendly

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