Appenate

A great option for field services

Comments: We provided a service for a company that needed to organize work orders. After getting to know Appenate, the company started to perform better

Pros:

First I have to highlight the ease of use, it is not necessary to have IT knowledge to operate the tool. Generating a service order with scheduling is very effective. The signature part in the service order on the cell phone helps a lot in registering the services performed

Cons:

It would be very interesting to have a part for uploading images, being able to classify them in different directories

APC review

Comments: Overall, everyone I have dealt with are helpful. I am pleased to have come across this software.

Pros:

Creating and building forms are not difficult. A lot of features are available. It is a just a matter of spending time learning them.

Cons:

I was trying to create a form where data will be summarized. I have asked for assistance to get the result that I want but has not been resolved yet.

A Forms App For Service Techs

Pros:

As a technician, I need an app that is on my phone and can use it wherever I go, to create the forms I need for the equipment that I work on and have what I need on these forms. Apenate provided that for me, and using the app is very easy and dont need an expert.

Cons:

I think that would be the lack of ability to upload my desired photos and what I need of pictorials. These help alot when it comes to working on multiple units and to distinguish between the many equipments.

We wasted our Money!!!!

Comments: Nothing short of brilliant!!! Customer service and onboarding were not only a breeze it was pleasurable. Great team and great company to be associated with.

Pros:

There are so many Pros to Appenate - There's not a single feature that converted us, it was the collective. The support from staff at Appenate is next level good!!! Real people, real support and a pleasure to deal with.

Cons:

If I were to be super picky - and I mean super picky, The visuals of the mobile app platform could do with some updating. Now two (2) things about this, 1. If it does what I want (which it absolutely does) then I can get over the visuals & 2. I've been told that this is on the roadmap - so I'm excited to see what these look like.

The good, the bad and the not so bad

Comments: I have been hooked from day one, always been awsome !!!!

Pros:

Ease of use, ease of employee management with different profiles, etc.I found Appenate the strongest product that I tested in terms of function capabilities - Appenate is extremely strong in the calculations and functions that you can manage behind the "scenes" . If you are a supporter of the programming principle to have the power in the app (against the coal face) and not in the server ability, Appenate is best. I prefer that the applications on all the App's do the computing and work, this sends back a "result" and the server power requirements are reduced.

Cons:

My biggest concern with the product is that size matters, as soon as you are using more than "x" number of users, the scale swings in the direction of developing an app purpose fit for your use. Development costs then can pay for itself in a calculatable time frame.Specifically in a developing country paying against the $.