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What Is AnyDesk?

AnyDesk is a trailblazing and innovative provider of Remote Desktop Software and offers a fast, easy, and secure solution for Remote Support, Remote Access, and Remote Work. Our customers range from large corporations and government institutions to research facilities, small enterprises, and personal users, connecting devices around the globe.
Founded in Stuttgart, Germany, in 2014, AnyDesk has reached 500 million downloads and over 100.000 customers worldwide.

Who Uses AnyDesk?

Remote Desktop, Remote Support, Screen Sharing and Web Presentation

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Reviews of AnyDesk

Average score

Overall
4.6
Ease of Use
4.7
Customer Service
4.3
Features
4.5
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Muhammad Aamer
Muhammad Aamer
Ful Stack Developer in Saudi Arabia
Verified LinkedIn User
Information Technology & Services, Self Employed
Used the Software for: 2+ years
Reviewer Source

Anydesk is the awsome solution to remotely connect to devices(desktop, mobile)

3.0 last year

Comments: It is a great tool for me i use it to connect with my clients and remotely access there PCs to install scripts and software in there machines and teach them how to use it and also do some troubleshooting in there computers

Pros:

I like the fact that once i was got familiar with anydesk i then did not have to go anywhere else because i could use it for my mobile for laptop because it is available for mobiles too. and secondly like like all the basic and advance feature are there for example screen sharing, remote access, voice or chat etc etc

Cons:

The anydesk is very very slow sometimes yes i know that sometimes there is a bad signals but still it needs to be optimized more

Judy Mae
SYSTEM ENGINEER in Philippines
Computer & Network Security, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Tool in assisting clients online

5.0 7 months ago

Comments: My overall experience about this application is that this ease my time and transportation instead of going to onsite, in online and if the client is not possible to meet its a reliable tool in supporting clients

Pros:

This is a great help when it comes to remotely assisting our clients or anyone that needs assistance without going onsite. This application reduces workloads and transactions needed to go onsite such as a permit to go onsite and health declaration form. This helps us supports to assist customers and friends that needed a help through online.

Cons:

I'm not being biased on this application but it really is a good thing to have this application.

Tyson
San Miali Electricians in Kenya
Building Materials, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

A Game-Changer for remote Access and Collaboration!

3.0 last year

Comments: Overall experience with AnyDesk has been fantastic! I appreciate it's speed, performance, and ease of use. It's a reliable tool for remote access and collaboration.

Pros:

I love the speed and performance of AnyDesk. it allows for smooth and seamless remote access, making it a top choice.

Cons:

According to my time of usage AnyDesk I think that they should consider to reduce the pricing.

Sajid
Operations Incharge in Saudi Arabia
Civil Engineering, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

any desk review

4.0 2 months ago

Comments: my over all experience with all goods and bads is about 7 our of ten.

Pros:

First of all, as per the company's disclosure which is Encryption and two-factor authentication and user friendly interface.

Cons:

Privacy concerns remote handler and spy user.

Fabruzio
Technician in Italy
Information Technology & Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

AnyDesk, AnyTime

5.0 9 months ago

Comments: Anydesk allows me to give assistance or simply doing maintenance task to remote computer comfortably from my office desk, so I save time and money.
Anydesk runs smoothly and never hangs, little hardware requirements. Just be sure to have a stable and fast enough data line.

Pros:

I use Anydesk for work every day, and it helps me to remote connect and diagnose/troubleshoot/fix a lot of software problems. The program is small and quick to launch. Every AnyDesk user has a numbered ID. When you want to connect to someone just write the peer ID and wait for connection to be established (your peer has to authorize the connection). Next you will see remote screen and you will be able to interact using your mouse and keyboard. You can also transfer files. Free sessions last for 60 minutes. I highly recommend Anydesk. It's a light program, easy to use for everyone. Thumbs up!

Cons:

The remote address field is quite hidden

Reynaldo
Network Specialist in Mexico
Automotive, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Great tool to control remotely from anywhere

5.0 7 months ago

Comments: I've been using from some years to connect external and is working great.

Pros:

Can connect remotely and secure to computers to give support or manage.

Cons:

at the moment everything is working good.

Anton
Owner in Germany
Computer & Network Security, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Good Remote-Software

4.0 7 months ago

Comments: In principle, it is good software, but because of the breach you have one less customer because of me. I also think the licence is definitely in the higher price segment.

Pros:

Works most of the time pretty good. (about 99%) It is good value for money.

Cons:

The late information about a breach. So i've changed to another remote-tool.

Harmz
Support Engineer in UK
Education Management, 201–500 Employees
Used the Software for: Free Trial
Reviewer Source

Good, but critically flawed.

3.0 6 months ago

Comments: We had a short trial to evaluate the software over Teamviewer. Communications were friendly and polite and we had regular check ins to see how we were doing and if we needed any help. The app itself is fast and easy to use when using it across some test devices, but the app builder is terrible. Genuinely I don't understand how someone signed off on that part of the deployment process. Seems to be a common theme from some Reddit reviews.

Pros:

The app is fantastic and super easy to connect remotely to machines

Cons:

The app builder for deploying an app to remote devices using your own settings is quite possibly the worst thing I've ever used. It's slow, it's buggy, it almost always forgets settings you've ticked/applied, and remote access is painful.

Mohammad
Mohammad
arma in Jordan
Verified LinkedIn User
Computer Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

AnyDesk review from my experience

3.0 2 years ago

Comments: My general experience using AnyDesk:- The program is good and has many features- Every organization needs it, no matter how big or small- It has some negatives and errors, but I believe in the next updates will be resolved.- I still use it today, and I will continue to use it because I don't see a competitor for it at the present time.

Pros:

The program facilitates work. I will give examples for clarification:- I have an employee in the company who has encountered a problem with his device. From where I am in a different department of the company, or maybe in another branch outside the country, I can access his device and solve the problem for him.- I want to transfer files from my old device to the new one, without having to upload it to websites or transfer it to an external hard drive. I use "Any Desk" and transfer the files.

Cons:

There are three negatives that bother me:Slow file transfer.- The program must detect viruses for fear of sending a virus through it and sticking it to another device.- The whiteboard is unnecessaryScreen sharing is slow motion (either from the internet or the software needs to be updated)

Beatrice
Beatrice
Financial Analyst in US
Verified LinkedIn User
Financial Services, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

Convenient Remote Access Tool

5.0 2 years ago

Comments: AnyDesk is a convenient tool we use with my team for technical support. If anyone is unable to perform a task, they can get help remotely using AnyDesk. It does not require complicated installation or set up, which can confuse a beginner. Once you install and share your unique ID with the person on the other end, the process grants them full control of your computer for technical support.

Pros:

I like how fast AnyDesk connects with another device remotely when you share the access code and have a stable internet connection. It gives someone who is miles away the ability to control your device and guide you on how to perform a task within the shortest time. It has a clean interface and it is easy to use even for beginners.

Cons:

The blinking cursor is sometimes unresponsive. The connection seems to drop suddenly without warning. I suspect it could be an internet connection problem on either end but this could be frustrating when you have an urgent project and need technical guidance from a person in a different geographical setting.

Verified Reviewer
Verified LinkedIn User
Computer Software, Self Employed
Used the Software for: 1+ year
Reviewer Source

Is AnyDesk good

5.0 8 months ago

Comments: My overall experience with AnyDesk has been positive due to its fast and reliable remote access capabilities. The user interface is intuitive, making it easy to connect to and control remote devices. It provides robust security features, ensuring safe connections. However, occasional connectivity issues can disrupt the workflow.

Pros:

What I liked most about AnyDesk is its fast and smooth remote connection, making it easy to work from anywhere. Its user-friendly interface and cross-platform compatibility enhance accessibility. The security features, including encryption, provide peace of mind. Additionally, the low latency ensures real-time collaboration without significant delays.

Cons:

The least liked aspect of AnyDesk is its occasionally unstable connection, which can result in lag and disruptions.

Estie
Estie
Grants Coordinator in Israel
Verified LinkedIn User
Nonprofit Organization Management, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Great program. Easy to use. I very much recommend it.

5.0 10 months ago

Comments: Overall I'm happy with AnyDesk. If the price would be lower, it would be a perfect product.

Pros:

The program is easy to use. It's offered in multiple languages. The connection is smooth and there's an option to share both screens

Cons:

The cost of the license is quite pricey.

arya
logo design in India
Design, Self Employed
Used the Software for: 1+ year
Reviewer Source

This is very good, I have been doing it for 2 years so it is very good for me.

5.0 11 months ago

Comments: Whatever experience I have about it is very good till now, like file sharing software, app transfer data, anything, everything is fine for me till now.

Pros:

I like its file sharing feature because no matter how big the file is, it gets shared easily.

Cons:

There is nothing in it that is useless. Whatever I have done to it is good for me.

florence
SCRUM MASTER in Kenya
Banking, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

One of the my main work tools is Anydesk!

5.0 8 months ago

Comments: Overall, I think Anydesk is one of the most useful tools for folks in the Computer/Technology industry.

Pros:

I use Anydesk a lot to connect to my coworkers and quickly collaborate on tasks within the project. Anydesk is very easy to use and quite affordable. I like that I can access anydesk on my phone. That has come in handly a couple of times in my work life so far. I also like that I can transfer files between my computer and the computer that I am connected to. This feature is quite useful. Did I mention that I can connect to more than one machine at the same time? Another one of my favorite features about Anydesk.

Cons:

Anydesk used to be completely free for use but nawadays they have started charging. The good thing is that the price is affordable so this is not really much of a disadvantage.

Shanky
Software developer in India
Verified LinkedIn User
Information Technology & Services, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Remote work Software

5.0 last year

Comments: Any desk is a remote desktop software allows us to connect to a computer remotely it is a cross platform software it provides rote acesss file transfer aother features

Pros:

Easy to connect desktop system from homeUser interface friendly it is fast and easy to use support and integrate customisationFree to use

Cons:

Internet connection requiredLow resolutions devices issuesNetwork bandwidth fluctuates between share screwing session

Khaled
Khaled
Cluster Duty Manager acting Front Office Manager in United Arab Emirates
Verified LinkedIn User
Hospitality, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Anywhere access means AnyDesk

5.0 10 months ago

Pros:

I have a report that i must be in the property to access and do , but with any desk it saved me the place and time to do so

Cons:

Time of loading needs a bit of attention which will improve alot

Mohamed
Mohamed
ESTIMATOR in Sri Lanka
Verified LinkedIn User
Mechanical or Industrial Engineering, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

GEM OF A SOFTWARE FOR WORK FROM HOME

4.0 last year

Comments: I'M USING THIS SOFTWARE MORE THAN 2 YEARS
WORTH USING IT

Pros:

I CAN ACCESS MY OFFICE PC & SERVER ANYWHERE IN THE WORLD AT ANY TIME

Cons:

WHEN WE USE THE FREE TRIAL FREQUENTLY, IT ASKS TO PURCHASE THE LICENCE

Dan
ICT Support Technician in US
Information Technology & Services, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

A straightforward and remarkable Remote Desktop Software.

5.0 8 months ago

Pros:

I like how AnyDesk ensure fast files transfer.Again,it offers remote support to our clients.It is simple and fast to access and control remote devices with AnyDesk.

Cons:

I'm yet to encounter anything that is challenging with AnyDesk as it suits best my needs.

Edwin
CTO in Dominican Republic
Computer Networking, Self Employed
Used the Software for: 2+ years
Reviewer Source

Anydesk has it all

5.0 2 years ago

Comments: I work 95% remote so anydesk has added great value to my Windows users.

Pros:

Anydesk is a powerhouse of features. They really know about remote support, because this app is built with everything one need to support remote clients/servers. I really enjoy the simplicity and efficacy of it. Not like others that shows terrible perfomance.

Cons:

Nothing I can say here. Only thing that bothers me is that the linux version time to time one has to restart the whole system because anydesk never connects to its server and all clients appears offline.

Rachelle Anne
RCS in Philippines
Government Relations, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

AnyDesk review

5.0 9 months ago

Comments: It is really helpful and easy to use especially for urgent tasks.

Pros:

It is very convenient for employees to monitor their work wether working from office or on field. I can manage both within my team by using this app.

Cons:

It is sometimes challenging to use it on mobile phones.

Henry
IT-Manager in Germany
Education Management, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

The remote Support Software, i prefer

5.0 2 years ago

Comments: because of Corona Virus we switched to remote work rapidly, to support my colleagues, i installed anydesk on every laptop. Since then - when a file is "missing" or software needs to be installed, or "the camera doesn't work", i can remote control the laptop in seconds to help them.

Pros:

-all my clients are on one uncluttered screen showing me their online status and even their Screen-there is practically no konfiguration nessesaryit does exactly what i want it to dothere are more features (filetransfer, recording, ..) which i can deny or lock /disable when i don't neet themworks on many Operatingsystems (Android, Windows, Mac)its has the most value for my money

Cons:

i don't miss anything, but a dark design would be nice :-)

Diwakar Dixit
IT Manager in UK
Information Technology & Services, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Remote desk tool you need for sure

5.0 10 months ago

Pros:

I use Anydesk to build firewall for remote offices and i love its features. Lets talk about security, when you install Anydesk, you have to authorize remote person to access your PC. It was wakeup LAN feature too. It has built in file transfer feature which will help you to trasnfer any files between remote and loca PC also chat facility to talk to your colleagues. Good thing is it uses port 80 and 443 for the client to connect to remote PC which is standard port and hence nothing to worry about firewall rules.

Cons:

Only issue i have found with Anydesk is sometimes unattended access stops working and we may have to restart to make it work.

natia
Financial Officer in Georgia
Retail, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Great product for remote desktop.

4.0 last year

Comments: Ovrall AnyDesk is a very useful software. I strongly recommend try it.

Pros:

AnyDesk is very easy to use. Installation is easy as well. It offers some important features. I use it daily and helps me a lot. I can open several sessions at the same time and have access to my employees desktops.

Cons:

The only thing i noticed is that when i transfer files to remote desktop, it needs much mote time than usual.

Harshit
Harshit
Software engineer intern in India
Verified LinkedIn User
Information Technology & Services, Self Employed
Used the Software for: 2+ years
Reviewer Source

Anydesk Screen Sharer

5.0 2 years ago

Pros:

It's multiple screen sharing, easy file tranfer , less space required, time saving and many more. Overall it's best to use.

Cons:

According to me till now I don't feel that I didn't like it at any point because my work or whatever I do with him it's easy and helpful for me.

Nuvvula
product speciallist in India
Information Technology & Services, 51–200 Employees
Used the Software for: Free Trial
Reviewer Source

An Amazing product ---* AnyDesk*

5.0 2 years ago

Comments: I enjoyed a lot on using the application. it helps my work to be done more faster and easier. at the time of meetings it will help me a lot by accessing on my mobile and also in the screen sharing while explaining the topic to my team. the tools also helps me to do my work more efficiently by doing corrections if any.

Pros:

AnyDesk having many feature but the screensharing, real time chart, multiple devices login and mobile access I like the most. for any organization it suits and helps the employees to go forward in their work faster and easier.

Cons:

I don't have any but just improve in the security behalf of that its an amazing product.