--- description: Learn more about Kangaroo price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Kangaroo Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/10031/customer-loyalty/software) > [Kangaroo](/software/149363/kangaroo-rewards) # Kangaroo Canonical: https://www.capterra.co.za/software/149363/kangaroo-rewards Page: 1 / 11\ Next: [Next page](https://www.capterra.co.za/software/149363/kangaroo-rewards?page=2) > All the tools you need to grow your business through customer loyalty — attract, retain, and engage, all within Kangaroo. > > Verdict: Rated **4.9/5** by 250 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Kangaroo? Kangaroo is a globally recognized rewards platform to help build brand loyalty. Perfect for: eCommerce, brick \& mortar, omnichannel businesses, multi-location, and enterprise businesses. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 250 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Kangaroo Rewards - **Location**: Montreal, Canada - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$79,00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Try Kangaroo for free\! 30-Day Free Trial of the Ultimate Loyalty Program. Book a demo today\! - Core: $79/month - Plus: $199/month - Elite: $399/month - For Enterprise, please contact sales - For API Access, please contact sales - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Dutch, English, French, German, Italian, Portuguese, Spanish, Traditional Chinese - **Available Countries**: Antigua & Barbuda, Argentina, Australia, Bahamas, Bahrain, Barbados, Belgium, Brazil, Canada, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Denmark, Dominican Republic, Ecuador, Egypt, Finland and 37 more ## Features - Activity Dashboard - Alerts/Notifications - Automated Scheduling - Awards Management - CRM - Campaign Management - Campaign Planning - Campaign Scheduling - Contact Management - Contest Management - Conversion Tracking - Customer Activity Tracking - Customer Database - Customer Experience Management - Customer Segmentation - Customizable Templates - Dashboard - Data Visualization - Email Management - Email Marketing - Engagement Tracking - Feedback Management - For Small Businesses - Incentive Management - Loyalty Cards - Mass Texting - Membership Management - Mobile Coupons - Multi-Channel Communication - Multi-Channel Data Collection - Multi-Channel Marketing - Multi-Language - NPS Survey Structure - Negative Feedback Management - Performance Metrics - Promotions Management - ROI Tracking - Referral Tracking - Reporting & Statistics - Reporting/Analytics - Rewards Management - Scheduled Messaging - Social Media Integration - Social Promotion - Survey/Poll Management - Surveys & Feedback - Template Management - Text Analysis - Third-Party Integrations - Visual Analytics ... and 6 more features ## Integrations (14 total) - Adobe Commerce - Amazon API Gateway - BigCommerce - Constant Contact - Gorgias - Judge.me - Klaviyo - Lightspeed Retail - Magento 2 Grouped Promotions - Mailchimp - Pepperi - Shopify - WooCommerce - eCommerce Software ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Customer Loyalty Software](https://www.capterra.co.za/directory/10031/customer-loyalty/software) ## Related Categories - [Customer Loyalty Software](https://www.capterra.co.za/directory/10031/customer-loyalty/software) - [Customer Engagement Software](https://www.capterra.co.za/directory/30906/customer-engagement/software) - [Customer Experience Software](https://www.capterra.co.za/directory/30671/customer-experience/software) - [Gamification Software](https://www.capterra.co.za/directory/30911/gamification/software) - [Customer Reference Management Software](https://www.capterra.co.za/directory/30679/customer-reference-management/software) ## Alternatives 1. [Smile.io](https://www.capterra.co.za/software/169446/smile-io) — 4.9/5 (67 reviews) 2. [Referrizer](https://www.capterra.co.za/software/144990/referral-marketing-automation) — 4.8/5 (196 reviews) 3. [Tremendous](https://www.capterra.co.za/software/197141/tremendous-rewards) — 4.8/5 (478 reviews) 4. [Tango](https://www.capterra.co.za/software/146809/e-gift-card-rewards-and-incentives) — 4.8/5 (526 reviews) 5. [Trustpilot](https://www.capterra.co.za/software/169618/trustpilot) — 4.5/5 (1204 reviews) ## Reviews ### "Great Product and People" — 5.0/5 > **Danielle** | *11 August 2025* | Retail | Recommendation rating: 9.0/10 > > **Pros**: It's very user friendly, its modern and easy to use. I like the AI features that help you make your emails and subject lines better. I really like our account manager because she is so helpful and I feel like always has our back and our best interest in mind for our business and overall success. > > **Cons**: There are some integrations that don't completely connect with our point of sale system but hopefully more features will become more seamless soon\! > > I really enjoy working with our account rep, \[sensitive content hidden\] she is so helpful and makes working with Kangaroo very easy. There's also a lot of great options for cool reward programs for our customers\! ----- ### "Blue Bay Lifestyle Co. x Kangaroo" — 5.0/5 > **Donna** | *05 September 2025* | Apparel & Fashion | Recommendation rating: 9.0/10 > > **Pros**: The software is easy to understand and use. It integrates with our system easily and the process is intuitive through our POS. > > **Cons**: Overall it works pretty well for what we need, but we do wish the Basic Plan came with a few more features. Additionally, sometimes, when logging into our account through Kangaroo, we have to wait for a second, reload the site, and log in again for it to pull up. This is just a small inconvenience though. > > Overall the experience has been great. It does 99% of the things we wanted it to do, and the other 1% is just quality of life things. Alex M. has been very helpful in fixing what few issues we've had\! ----- ### "Great Costumer Service" — 5.0/5 > **Verified Reviewer** | *25 March 2026* | Food & Beverages | Recommendation rating: 5.0/10 > > **Pros**: Good for small business growth, offering various loyalty journeys and strong team support. I would definitely use this opportunity to thank our account manager, Mario, for always being there for us and providing great support. > > **Cons**: One notable limitation is the current lack of integration with a wider range of marketing systems to give us more options when choosing. In the meantime, the existing features still provide solid value. ----- ### "Valuable Experience at Kangaroo" — 5.0/5 > **Mariane** | *11 March 2026* | Retail | Recommendation rating: 10.0/10 > > **Pros**: I liked how comfortable and easy Kangaroo is to use. The platform is simple, clear, and very practical. > > **Cons**: Honestly, there was nothing I particularly disliked about Kangaroo. The platform was easy to use, reliable, and very user-friendly. I didn’t encounter any major issues, and my overall experience was smooth and enjoyable. > > My overall experience with Kangaroo was very positive. The platform is intuitive and easy to navigate, and it made completing tasks efficient and stress-free. I appreciated how user-friendly it is, and I found the overall experience smooth, reliable, and enjoyable. ----- ### "Great support, easy to use" — 5.0/5 > **Stevie** | *04 August 2025* | Retail | Recommendation rating: 10.0/10 > > **Pros**: The support team. They have been amazing, and do a fantastic job getting any issue we are having resolved quickly. It is usually a mistake we made, and they get it cleared up right away. It was so easy for us to get up and running. Super happy with its performance, and so easy to use. > > **Cons**: I really don't have any negatives, super happy with the software. We haven't has any negative experiences. > > Nothing but positive. There are not a lot of Reward programs the integrate with Lightspeed, and they do it very well and integrate well with BigCommerce. The functionality on BigCommerce is so much better and cleaner then the other apps we tested. Also, their support has been the best compared to any other app we use on our website. ----- Page: 1 / 11\ Next: [Next page](https://www.capterra.co.za/software/149363/kangaroo-rewards?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/149363/kangaroo-rewards) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data