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Who Uses Helcim?
For small & medium sized businesses like dentists, lawyers, accountants, restaurants, wholesalers, and online retailers. Or any business looking for a better way to accept payments.
What Is Helcim?
Helcim is a payments company who believes in giving small businesses every possible edge to thrive and enrich our communities. We deliver an easier, smarter, and more affordable payment experience with a human touch.
Web: https://www.helcim.com
Helcim Details
Helcim
https://www.helcim.com/
Founded 2006
Compare Helcim with similar products
Starting price
Free Version
Free Trial
Helcim deployment and support
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Deployment
- Cloud, SaaS, Web-based
- Mac (Desktop)
- Windows (Desktop)
- Android (Mobile)
- iPhone (Mobile)
- iPad (Mobile)
Training
- Live Online
- Webinars
- Documentation
- Videos
Helcim Features
Billing and Invoicing Software
- API
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Billing & Invoicing
- Billing Portal
- Client Portal
- Contact Database
- Contingency Billing
- Credit Card Processing
- Customizable Branding
- Customizable Invoices
- Customizable Reports
- Customizable Templates
- Document Management
- Document Storage
- Dunning Management
- Electronic Payments
- Email Management
- Estimating
- Expense Tracking
- Financial Management
- Hourly Billing
- Invoice Creation
- Invoice History
- Invoice Management
- Invoice Processing
- Mobile Payments
- Multi-Currency
- Online Invoicing
- Online Payments
- Payment Processing
- Project Billing
- Projections
- Purchase Order Management
- Purchasing & Receiving
- Quotes/Estimates
- Real Time Data
- Real Time Reporting
- Recurring/Subscription Billing
- Reminders
- Reporting & Statistics
- Sales Tax Management
- Tax Calculation
- Third Party Integrations
- Time & Expense Tracking
- Timesheet Management
- Workflow Management
Inventory Management Software
- API
- Accounting Integration
- Activity Dashboard
- Alerts/Notifications
- Barcode / Ticket Scanning
- Barcode Recognition
- Billing & Invoicing
- Cost Tracking
- Customer Database
- Customizable Reports
- Data Synchronization
- Forecasting
- Inventory Auditing
- Inventory Control
- Inventory Management
- Inventory Optimization
- Inventory Replenishment
- Inventory Tracking
- Invoice Management
- Kitting
- Manufacturing Inventory Management
- Mobile Access
- Multi-Channel Management
- Multi-Currency
- Multi-Location
- Order Management
- Order Tracking
- Point of Sale (POS)
- Product Identification
- Purchase Order Management
- Purchasing & Receiving
- Real Time Data
- Real Time Reporting
- Real-time Updates
- Reorder Management
- Reporting & Statistics
- Reporting/Analytics
- Retail Inventory Management
- Returns Management
- Sales Orders
- Sales Reports
- Search/Filter
- Shipping Management
- Status Tracking
- Stock Management
- Supplier Management
- Third Party Integrations
- Vendor Managed Inventory
- Warehouse Management
- eCommerce Management
POS Systems
- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Alerts/Notifications
- Barcode / Ticket Scanning
- Barcode Recognition
- Billing & Invoicing
- CRM
- Commission Management
- Credit Card Processing
- Customer Accounts
- Customer Database
- Customer History
- Customizable Reports
- Discount Management
- Electronic Payments
- Electronic Signature
- Employee Management
- Gift Card Management
- Inventory Management
- Inventory Tracking
- Invoice Management
- Layaway Management
- Loyalty Program
- Multi-Location
- Offline Access
- Order Management
- Ordering Automation
- Payment Processing
- Point of Sale (POS)
- Promotions Management
- Purchase Order Management
- Real Time Data
- Real Time Reporting
- Real-time Updates
- Receipt Management
- Reporting & Statistics
- Restaurant POS
- Retail Inventory Management
- Retail POS
- Returns Management
- Sales Orders
- Sales Reports
- Sales Tax Management
- Sales Trend Analysis
- Stock Management
- Third Party Integrations
- Transaction History
- eCommerce Management
Payment Processing Software
- ACH Payment Processing
- API
- Accounting
- Accounting Integration
- Activity Dashboard
- Alerts/Notifications
- Billing & Invoicing
- Client Portal
- Compliance Management
- Credit Card Management
- Credit Card Processing
- Cryptocurrency Processing
- Customizable Branding
- Customizable Reports
- Data Import/Export
- Data Security
- Debit/Credit Card Processing
- Electronic Payments
- Electronic Signature
- Fraud Detection
- In-Person Payments
- Invoice Management
- Invoice Processing
- Mobile Access
- Mobile Payments
- Multi-Currency
- Multiple Payment Options
- Online Payments
- PCI Compliance
- Partial Payments
- Payment Fraud Prevention
- Payment Processing
- Payment Processing Services Integration
- Point of Sale (POS)
- Purchasing & Receiving
- Real Time Analytics
- Real Time Data
- Real Time Reporting
- Receipt Management
- Recurring/Subscription Billing
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Sales Reports
- Search/Filter
- Self Service Portal
- Status Tracking
- Third Party Integrations
- Transaction History
- Transaction Monitoring
Recurring Billing Software
- ACH Payment Processing
- API
- Accounting Integration
- Activity Dashboard
- Alerts/Notifications
- Bank Reconciliation
- Billing & Invoicing
- Billing Rate Management
- CRM
- Client Portal
- Contact Database
- Credit Card Processing
- Customer Accounts
- Customer Database
- Customizable Branding
- Customizable Fields
- Customizable Reports
- Dashboard
- Data Import/Export
- Deferred Billing
- Discount Management
- Dunning Management
- Electronic Payments
- Email Invitations & Reminders
- Email Templates
- Invoice Management
- Invoice Processing
- Mobile Access
- Multi-Currency
- Multi-Period Recurring Billing
- Multiple Payment Options
- Order Management
- PCI Compliance
- Payment Processing
- QuickBooks Integration
- Real Time Analytics
- Real Time Data
- Real Time Reporting
- Recurring Invoicing
- Recurring/Subscription Billing
- Refund Management
- Reminders
- Reporting & Statistics
- Revenue Management
- Revenue Recognition
- Sales Tax Management
- Self Service Portal
- Subscription Management
- Third Party Integrations
- Transaction History
Retail Management Software
- API
- Accounting Integration
- Activity Dashboard
- Barcode / Ticket Scanning
- CRM
- Commission Management
- Credit Card Processing
- Customer Database
- Customer History
- Customizable Reports
- Data Synchronization
- Discount Management
- Electronic Payments
- Email Marketing
- Employee Management
- For Retail
- Forecasting
- Gift Card Management
- Inventory Management
- Inventory Optimization
- Inventory Replenishment
- Inventory Tracking
- Loyalty Program
- Mail Order
- Merchandise Management
- Multi-Currency
- Multi-Location
- Offline Access
- Order Management
- Point of Sale (POS)
- Promotions Management
- Purchase Order Management
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Reporting
- Real-time Updates
- Receipt Management
- Reporting & Statistics
- Reporting/Analytics
- Retail Inventory Management
- Returns Management
- Sales Orders
- Sales Reports
- Sales Trend Analysis
- Shipping Management
- Stock Management
- Third Party Integrations
- Warehouse Management
- eCommerce Management
eCommerce Software
- API
- Activity Dashboard
- Alerts/Notifications
- CRM
- Campaign Management
- Cataloging/Categorization
- Channel Management
- Content Management
- Credit Card Processing
- Customer Accounts
- Customizable Branding
- Customizable Templates
- Data Security
- Data Synchronization
- Discount Management
- Drag & Drop
- Electronic Payments
- Email Marketing
- Inventory Management
- Inventory Tracking
- Kitting
- Loyalty Program
- Mobile Access
- Multi-Channel Management
- Multi-Channel Marketing
- Multi-Currency
- Multi-Location
- Multi-Store
- Order Management
- Order Processing
- Order Tracking
- Product Data Management
- Promotions Management
- Purchase Order Management
- Real Time Data
- Reporting & Statistics
- Retail Inventory Management
- Returns Management
- Reviews Management
- SEO Management
- Sales Orders
- Sales Trend Analysis
- Shipping Management
- Shopping Cart
- Social Media Integration
- Template Management
- Templates
- Third Party Integrations
- Website Management
- eCommerce Management
iPad POS Software
- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Bar POS
- Barcode / Ticket Scanning
- Barcode Recognition
- CRM
- Cash Management
- Clock In / Out
- Commission Management
- Credit Card Processing
- Customer Accounts
- Customer Database
- Customer History
- Customizable Reports
- Data Import/Export
- Discount Management
- Electronic Payments
- Employee Management
- Gift Card Management
- Inventory Management
- Inventory Tracking
- Loyalty Program
- Multi-Location
- Offline Access
- Order Management
- Partial Payments
- Point of Sale (POS)
- Pricing Management
- Promotions Management
- Purchase Order Management
- Real Time Data
- Real Time Reporting
- Real-time Updates
- Receipt Management
- Reporting & Statistics
- Restaurant POS
- Retail Inventory Management
- Returns Management
- Returns Tracking
- SSL Security
- Sales Reports
- Sales Tax Management
- Sales Trend Analysis
- Stock Management
- Third Party Integrations
- Time Clock
- Transaction History
- eCommerce Management
Helcim Alternatives
More Helcim alternatives
Helcim Reviews
Read all reviewsOverall rating
Average score
Chaya F.
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Overall Rating
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Ease of Use
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Features & Functionality
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Customer Support
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Value for Money
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Likelihood to Recommend
Alternatives Considered:
- Reviewer Source
- Reviewed on 2021/05/12
"Simply great merchant services"
Comments: i absolutely love using Helcim. i have used many other platforms in previous jobs, and not one matches the level of customer service which Helcim provides. coupled with the fairly easy to use system and setup, I believe Helcim is one of the best, definitley the best for the price point, which I was just informed has been removed!
Pros: fairly easy to set up and use, although if I didnt have experience setting up pos systems it might have been slightly more challenging. in my opinion the absolute best part of Helcim is their customer service. whenever I hit a bump in the road, I just called customer service and an agent was able to walk me through it.
Cons: i dont have any real cons that come to mind. maybe additional features when customizing invoices and receipts would be a cool option.
Vendor Response
by Helcim on 2021/05/18
Thank you, Chaya, for expressing your feelings about Helcim's unique value in the merchant services industry. We feel the same! Customer service, low fees, and high value for you and your business are what drive our mission - that merchants would love everything you experience as you partner with Helcim.
- Reviewer Source
- Reviewed on 2021/05/12
Leah M.
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Customer Support
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Value for Money
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 2021/04/28
"Good software -- slightly confusing user interface, but terrific support staff."
Comments: So far, really good. The support staff are TERRIFIC -- I had to call a couple of times to figure out how to do things, but they were very fast and efficient at getting me rolling and moving ahead, and were very professional and polite.
Pros: Once I understood how to do things, it all worked out very well.
Cons: The user interface is a bit confusing, and sometimes seems like the processes are a bit redundant.
Vendor Response
by Helcim on 2021/04/29
We're happy you switched to Helcim and we're proud to serve you, Leah!
- Reviewer Source
- Reviewed on 2021/04/28
Donald W.
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Overall Rating
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Ease of Use
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Features & Functionality
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Customer Support
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Value for Money
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 2021/08/24
"Ease of Payments"
Comments: We are brand new to this product but have used mobile software in the past, while the other software works o.k. their customer service leaves a lot to be desired, I called on my very first day of using this product and the customer service was outstanding, [SENSITIVE CONTENT] was amazing, very patient, answered my questions and walked me through all the different services offered. In 20 years of processing credit cards I have never had such an incredible experience. I know it was my first day and my first experience with their customer service but my mom also told me "if your relationship (business or personal) starts off bad it will most likely end bad" based off this I'm confident my relationship with Helcim is going to be outstanding
Pros: The application and approval process was quick and easy, had approval with 24 hours
Cons: A little more difficult to navigate around until you get used to it. Does not offer same day funding like most other mobile applications.
Vendor Response
by Helcim on 2021/08/27
We're so proud to provide our merchants top shelf customer service. Thank you so much, Donald, for sharing your experience after switching to Helcim!
- Reviewer Source
- Reviewed on 2021/08/24
Kelly C.
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Overall Rating
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Ease of Use
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Features & Functionality
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Customer Support
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Value for Money
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Likelihood to Recommend
Alternatives Considered:
- Reviewer Source
- Reviewed on 2021/05/30
"Terrible card terminal, but a fantastic company!"
Pros: I've done quite a bit of shopping around and have yet to find any card processing company that has lower or more comprehensive rates. On the rare occasion I or my staff have had to call customer service, we've had a very short wait to talk with a live person, and our issue was always easily remedied. I also appreciate that Helcim customer support were always careful to not share my personal information with my staff.
Cons: By far, my least favorite thing about using Helcim has been the card terminal itself. I've use a couple different ones, and they're rather clunky and tricky for our clients to use. Even walking our client through each step, they'd still often make a mistake and have to start over because they'd hit the wrong button.
Vendor Response
by Helcim on 2021/06/02
We're glad to hear your customer service experience was top notch while enjoying low rates. Thank you for sharing, Kelly.
Also, thank you for your feedback on the card terminal. You give us guidance on how to improve as we seek to improve the transaction experience for merchants and their customers. We have new terminals launching soon with more upgrades and options for merchants coming in the future.
- Reviewer Source
- Reviewed on 2021/05/30
David T.
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Overall Rating
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Ease of Use
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Features & Functionality
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Customer Support
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Value for Money
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 2021/06/28
"Excellent Customer Support"
Pros: For the most part Heclim's feature set covers what we need - where they really hit it out of the park is with support. Have always received prompt and useful technical assistance from their team.
Cons: We have a fairly complex environment and so Helcim doesn't do everything we need from it but that is overcome with supplementary software.
Vendor Response
by Helcim on 2021/07/01
David, thank you so much for sharing your experience with Helcim!
- Reviewer Source
- Reviewed on 2021/06/28
