--- description: Learn more about Box price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Box Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Digital Signage Software](/directory/10055/digital-signage/software) > [Box](/software/148766/box) # Box Canonical: https://www.capterra.co.za/software/148766/box Page: 1 / 227\ Next: [Next page](https://www.capterra.co.za/software/148766/box?page=2) > Box helps growing teams turn unstructured data into value with Intelligent Content Management, workflows, and AI in one secure platform > > Verdict: Rated **4.4/5** by 5637 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Box? Box is a content management platform designed for every industry and business size, from SMBs to global enterprises. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 5637 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Box - **Founded**: 2005 ## Commercial Context - **Starting Price**: US$20,00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: A 2-week free trial is offered and the pricing plans are as follows: Box Personal: Always free for one user Business: $20 per user/month Business Plus: $33 per user/month Enterprise: $47 per user/month Enterprise Plus: $50 per user/month Enterprise Advanced: Contact us - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Brazilian Portuguese, Chinese, Danish, Dutch, English, Finnish, French, German, Hindi, Italian, Japanese, Korean, Polish, Russian, Spanish, Swedish, Traditional Chinese, Turkish - **Available Countries**: Australia, Canada, China, Germany, India, Japan, United Kingdom, United States ## Features - @mentions - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Asset Categorization - Assignment Management - Audit Trail - Authentication - Backup and Recovery - Collaboration Tools - Commenting/Notes - Content Library - Content Management - Content Publishing Options - Cost Estimating - Customizable Branding - Customizable Templates - Data Import/Export - Data Security - Data Storage Management - Data Synchronization - Deadline Management - Document Capture - Document Classification - Document Management - Document Storage - Drag & Drop - Electronic Signature - Encryption - File Transfer - Full Text Search - Meeting Management - Messaging - Metadata Management - Mobile Access - Prioritization - Project Tracking - Real Time Synchronization - Real-Time Monitoring - Remote Access/Control - Remote Support Software - Secure Data Storage - Secure File Viewer - Status Tracking - Subcontractor Monitoring - Tagging - Task Editing - Task Management - Template Management - Text Editing ... and 16 more features ## Integrations (76 total) - Adobe Workfront - Airtable - AppOmni - AppSheet - Asana - Benchling - Bluebeam Revu - CI HUB Connector - ChatGPT - Claris Connect - Claude - CloudSign - Darktrace - Device Magic - Docusign ... and 61 more integrations ## Support Options - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Digital Signage Software](https://www.capterra.co.za/directory/10055/digital-signage/software) ## Related Categories - [Digital Signage Software](https://www.capterra.co.za/directory/10055/digital-signage/software) - [Document Management Software](https://www.capterra.co.za/directory/30063/document-management/software) - [Collaboration Software](https://www.capterra.co.za/directory/15/collaboration/software) - [Content Management Systems](https://www.capterra.co.za/directory/10007/content-management/software) - [Digital Asset Management Software](https://www.capterra.co.za/directory/30203/digital-asset-management/software) ## Alternatives 1. [Google Drive](https://www.capterra.co.za/software/161425/drive) — 4.8/5 (28542 reviews) 2. [Google Workspace](https://www.capterra.co.za/software/168389/google-workspace) — 4.7/5 (17618 reviews) 3. [OneDrive](https://www.capterra.co.za/software/161304/onedrive) — 4.5/5 (12768 reviews) 4. [Microsoft 365](https://www.capterra.co.za/software/58688/microsoft-365) — 4.6/5 (14116 reviews) 5. [Microsoft SharePoint](https://www.capterra.co.za/software/1167/sharepoint) — 4.4/5 (5446 reviews) ## Reviews ### "My experience with box" — 4.0/5 > **Luvuyo** | *11 October 2024* | Design | Recommendation rating: 8.0/10 > > **Pros**: The Box interface is awesome, and i like the simplicity and good speed the software has in order to send files from any device to the box. > > **Cons**: I have a problem that when i upload sometimes it stops and doesn’t go on, so i have to cancel and upload again. > > Box can keep my files cloud securely with security. It also provides developer tool. ----- ### "Heavy File go easy" — 5.0/5 > **Vertika** | *01 March 2026* | Medical Devices | Recommendation rating: 10.0/10 > > **Pros**: It has the feature to upload and keep very heavy files any excel, documents, which is not possible to share and access on outlook > > **Cons**: Ask for access for logging in, like there are two access window to acknowledge either own company or outside the company, the consent and login to be provided , if outside ethe company, email is required to access the file. This step is mandatory to work every time on same file - box feature > > Perfect so far, it allows excel sheet to be linked with salesforce as well, live fresh up to date data is refreshed and can be access with multiple team members ----- ### "CLOUD STORAGE" — 4.0/5 > **Andrea** | *17 October 2025* | Mechanical or Industrial Engineering | Recommendation rating: 9.0/10 > > **Pros**: As a consultant working with sensitive and complex engineering data, security and controlled access are my top priorities. What I appreciate most about Box is its robust set of security and administrative features. The ability to create secure folders for each project and invite clients or team members with granular permissions (e.g., view-only, uploader, editor) is invaluable. This ensures that valuable intellectual property, like proprietary CAD designs for motorsport applications, is protected. Furthermore, the version control system is excellent. In mechanical design, we go through countless iterations. Box automatically saves previous versions of a file, allowing me to track changes or revert to an earlier design if necessary. This provides a clear audit trail and prevents the common issue of team members working off of outdated files. The platform serves as a reliable single source of truth for all project-related documentation. > > **Cons**: While Box is great for general file management, its performance and features lag when handling the specific demands of heavy 3D CAD files and complex assemblies. Syncing very large files (often several gigabytes) through the desktop client can be slow and resource-intensive, interrupting workflow. More importantly, Box lacks the specialized tools I rely on in dedicated Product Lifecycle Management (PLM) systems like Teamcenter or Windchill. It doesn't have an integrated 3D viewer that can properly render complex assemblies, check for interferences, or manage part dependencies and Bills of Materials (BOMs). This means I always have to download the files locally to do any meaningful engineering review, which adds an extra, inefficient step to the process. > > My overall experience with Box is positive, with the understanding that it is a tool for secure file sharing and collaboration, not a replacement for a dedicated engineering PLM solution. It excels at centralizing project documents, managing client deliverables, and facilitating communication around non-CAD files like specifications, reports, and presentations. The security infrastructure gives me confidence when sharing sensitive information with external partners. However, for the core task of collaborative mechanical design, it serves more as a secure repository than an active workspace. It's an excellent complementary tool in my digital toolkit for managing the business side of engineering projects, but it falls short of handling the high-performance demands and intricacies of iterative 3D design work. ----- ### "Stay away from these crooks" — 1.0/5 > **Anne** | *25 July 2025* | Financial Services | Recommendation rating: 0.0/10 > > **Pros**: It works well as long as you don't have a security breach and need support. If you try contacting them, they are resistant and angry, which on top of ignorance is hard to take. > > **Cons**: TERRIBLE customer service. Huge overcharges that they refuse to even acknowledge much less credit back. NEVER give this company a credit card. > > I tried to reduce the number of seats we are charged for with their online tool and they charged for double the number of seats. After a week, the only response to multiple inquiries is "You have to call on the phone," but their site provides no phone number. But I'm not offended: they also refuse to respond to the credit card company and the Better Business Bureau. Either Box is terribly managed or they actually care more about a few thousand dollars than about their reputation as corporate pirates. This company has deteriorated in the last few years and now Dropbox is far better. ----- ### "Secure, Reliable Document Management Built for Enterprise" — 5.0/5 > **Radha** | *23 April 2026* | Legal Services | Recommendation rating: 10.0/10 > > **Pros**: What I liked most about Box was its strong focus on secure, enterprise‑grade file storage and collaboration, combined with ease of use. In particular: Robust security and compliance – Box excels at protecting sensitive information with granular permission controls, encryption, and compliance features, making it especially well‑suited for organizations handling confidential documents. Easy, intuitive file sharing – Sharing files and folders—internally or externally—is simple and user‑friendly, with clear control over access levels and expiration settings. Strong collaboration features – Real‑time comments, version history, and file previews made collaboration straightforward without needing to download files. Excellent Microsoft integration – Seamless integration with tools like Microsoft 365 (Word, Excel, Outlook) made it easy to edit and collaborate on documents without leaving Box. Centralized document management – Box did a great job of keeping documents organized and accessible, reducing version confusion and scattered file storage. Overall, what stood out most was Box’s ability to balance security with usability. It felt reliable and professional while still being easy for users to collaborate efficiently—particularly valuable for teams or organizations with strict data protection requirements. > > **Cons**: What I liked least about Box was that, while it’s very strong on security and compliance, it can sometimes feel heavy and less flexible for everyday use. In particular: Interface can feel cluttered – With many enterprise features layered in, the user experience isn’t always as clean or intuitive as some lighter file‑sharing tools. Performance with large folders – Navigating or syncing folders with many large files could occasionally feel slow. Offline access limitations – Working with files offline wasn’t always as seamless, especially compared to native desktop file systems. Administrative complexity – Managing permissions, policies, and settings requires careful attention, which can be time‑consuming for administrators. Cost for advanced features – Pricing can add up, particularly when advanced security, collaboration, or compliance features are required. Overall, the main drawback was that Box sometimes felt overbuilt for simpler needs. It’s excellent for regulated or security‑focused environments, but for teams looking for speed and simplicity first, it can feel more complex than necessary. > > My overall experience with Box was reliable and professional, particularly in environments where security, compliance, and document control are priorities. Box performed very well as a centralized document management and collaboration platform. It provided strong confidence that files were stored securely, with clear version history, access controls, and auditability. Sharing documents—both internally and with external parties—was straightforward, and the ability to manage permissions at a granular level was especially valuable when working with sensitive or confidential information. Collaboration features such as file previews, comments, and real‑time editing worked smoothly and reduced the need to download documents or rely on multiple versions. Integration with Microsoft 365 was a notable strength, allowing documents to be edited and co‑authored efficiently while remaining within Box’s secure environment. That said, the experience sometimes felt heavy for everyday use. The interface can feel busy, especially for users who only need basic file storage and sharing. Performance occasionally slowed when working with large folders or many files, and offline access was less intuitive than native desktop file systems. From an administrative perspective, managing settings and permissions required careful oversight, which added complexity. Overall, I found Box to be a strong, enterprise‑grade solution that excels in security and governance. While it may feel overbuilt for simple file sharing needs, it delivers significant value for organizations that require structured document management, compliance, and controlled collaboration. ----- Page: 1 / 227\ Next: [Next page](https://www.capterra.co.za/software/148766/box?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/148766/box) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data