e-clincher

e-clincher

by e-clincher

Who Uses e-clincher?

e-clincher is ideal for any size of business, marketing agency, marketers and social media managers who are looking for a simple yet powerful tool to manage their online brand reputation and reach.

What Is e-clincher?

e-clincher platform is built for companies who are looking for an intuitive yet powerful solution to manage their brand reach, reputation and growth online. Popular features include: suggested content & free media assets, live inbox to interact across all channels / message types, post editing, scheduler & visual calendar, post boost, monitoring with live feeds, smart queues & auto posting, analytics & reports, team collaboration & workflows, mobile app. And, a 24/7 support that really cares!

e-clincher Details

e-clincher

https://eclincher.com/

Founded 2013

e-clincher Pricing Overview

e-clincher does not have a free version but does offer a free trial. e-clincher paid version starts at US$59,00/month.

Starting Price

US$59,00/month

Free Version

No

Free Trial

Yes

Deployment

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

In Person

Live Online

Webinars

Documentation

Support

24/7 (Live Rep)

Business Hours

Online

e-clincher Features

Social Media Analytics Tools
Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Lead Attribution
Multi-Channel Data Collection
Post Scheduling
Automated Publishing
Brand Tracking
Collaboration
Content Management
Customer Engagement
Multi-Account Management
Post Scheduling
Reporting/Analytics
Social Media Monitoring
Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

e-clincher Reviews

Showing 5 of 204 reviews

Overall
4,7/5
Ease of Use
4,6/5
Customer Service
4,8/5
Features
4,7/5
Value for Money
4,7/5
Ifeoma O.
Developer
1 001-5 000 Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 2018/07/09

"All our social media needs are covered."

Pros: I love the interactive approach which the product team at eClincher have embraced. The team is always open to feedback from users like myself and I will assume every other administrator in each organization or team using eClincher.
In time past , we leveraged on multiple applications to assist us manage our social media presence , however eclincher provides us with most of these functions brought together into a single workflow.
The marketing team spends less time managing our social media accounts ,as most of our activity on social media is automated ,including content scheduling and engagement.

Cons: Takes time to get acquainted with eclincher due to its interface and navigation not being intuitive enough. Although I expect every tool to have their own drawback and this is the only drawback I can lay my finger on since administering eClincher.

  • Reviewer Source 
  • Reviewed on 2018/07/09
Colin M.
Consultant
Information Technology & Services, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    4/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 2018/12/28

"eClincher - Easy to use tool for all your Social Media Management accounts"

Comments: We are a technology company and we do our homework when selecting the products we use. eClincher is currently our Social Media management tool of choice because it offers the best features/value in its class. eClincher works well for SMEs managing their own social media accounts in-house or for agencies managing multiple accounts. Social media can be valuable marketing channels for many businesses, but it can also be a real time suck and it can be difficult to measure ROI. Tools like eClincher make it viable for businesses to take advantage of social media channels for marketing without stealing too much time from other sales and marketing activity. Overall a useful productivity tool for social media marketing that offers real value for money.

Pros: eClincher is one of several tools you can use to manage posts and interactions on various social media accounts. This is currently our tool of choice due to a combination of ease of use, features and value. Setup is pretty straightforward and eClincher supports all the major social media profiles - LinkedIn, Facebook, Instagram, G+, Pinterest, YouTube etc. If you are an agency managing many social media accounts for clients, you can upgrade and add on additional account bundles, but for single business use, the standard account supports 15 accounts which will be plenty for most businesses managing their social media in-house. The main reason for using a tool like eClincher will be to save time scheduling posts to your social media accounts and eClincher does this pretty well. Just pick the accounts you want to post to and enter your post and link. You can post immediately or schedule for a later time with options to repeat a number of times over the interval that you select. eClincher can automatically schedule post times within a window over a given timeframe which means you won't be posting repeat content at the same time (unless you want to). One of the best features of eClincher is the chrome extension which lets to quickly post relevant content from web pages that you come across. Just click the eClincher button on the browser bar when on the content you want to post and the eClincher posting options popup. While not unique, this feature is a great timesaver.

Cons: While easy enough to use, eClincher probably wouldn't win many design awards for the UI. Some of the more advanced features - like post approvals - are only available in Premium and Agency versions, but that's what you would expect from tools like this. There have been occasional issues with posting to some social media sites, but we've experienced that with other tools as well. Of course, you will have to periodically renew credentials with your social media accounts, but that is the case with all social media scheduling tools.

  • Reviewer Source 
  • Reviewed on 2018/12/28
Jamie C.
Co-founder & Content Strategist
Writing & Editing, Self Employed
Used the Software for: 6-12 months
  • Overall Rating
    3/5
  • Ease of Use
    2/5
  • Features & Functionality
    2/5
  • Customer Support
    5/5
  • Value for Money
    3/5
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Reviewed on 2017/01/16

"Affordable, great customer service, lots of potential "

Comments: I was very happy to find e-Clincher because it is reasonably priced but find that it lacks some features and wish it was a bit more intuitive for the user. For example, I find the Auto Post feature a bit complicated and took a while to figure out how to actually create a queue. BUT, every time I have been confused or frustrated, customer service has been excellent. Quick and friendly responses. Would love to see a feature where we can give clients access to review scheduled posts for their specific account(s) prior to publication. Looking forward to new developments and advances!

Pros: Affordable, great customer service.

Cons: Not very intuitive for user. Auto post is confusing and the 'Add and manage accounts' pop up looks messy/is confusing. App doesn't keep me logged in. Customer service tried to help me with this and said it was an issue with the browser. I used to use Sprout Social and loved that I was always logged in, their interface is gorgeous and they have tons of features (but are very expensive). When I schedule a post for LinkedIn it shows up as a thumbnail and takes a chunk of text from the About section of our website, resulting in a very sloppy-looking post which has forced me to publish manually to LinkedIn instead of using eClincher.

Vendor Response

by eClincher on 2017/01/19

Thanks Jamie, we appreciate your feedback and will continue to simplify the auto post functionality.

  • Reviewer Source 
  • Reviewed on 2017/01/16
Brian A.
Mr
Marketing & Advertising, Self Employed
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2020/02/23

"Good value for integrated social media management."

Comments: The UI takes a bit of getting used to but once your comfortable with it, it's pretty easy to manage multiple accounts. Support is very responsive and is keen to listen to suggestions for improvement in the program.

Pros: Ability to schedule and recycle existing content is great. Consolidated inbox makes it easy to respond in one place regardless of social platform source. You can monitor hashtag feeds, add your own and get suggested content. All in all, a solid option for SMM and expect it to only get better.

Cons: Inability to drag/drop scheduled events on the publishing calendar. Rescheduling an already scheduled post requires manually deleting each scheduled date. Support says upgrades to address both of these are in development.

Vendor Response

by e-clincher on 2020/02/26

Hi Brian, thanks for the great review. I do want to point your attention that our visual calendar was updated recently and you can drag and drop posts, create multi or single posts, see real time recommended best time to post within the calendar (per social channel). We also added a live feed from various media libraries where you can start a post by selecting an image. Post editor and all other functions are integrated in the calendar where you can basically manage all scheduling and publishing just like in the past. Please do check it out, and let us know what you think, appreciate your feedback. Sincerely. Oded and the e-clincher team.

  • Reviewer Source 
  • Reviewed on 2020/02/23
Juan g L.
General Manager Assistant and Certified Bilingual
13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2017/12/27

"The best tool I have found, you have increased my efficiency by 100%"

Comments: Since I started using eClincher my engagement went through the roof. With the inbox feature I can respond to every Twitter, comment, post, tag, and message in just one place. I couldn't be happier about it.

Pros: Since I started using eClincher my engagement went through the roof. With the inbox feature I can respond to every Twitter, comment, post, tag, and message in just one place. I couldn't be happier about it.

Cons: Regarding functionality, there's nothing bad I can say about the app. I can't say I love the interface, it's really easy to use but I think it can be more attractive. Other than that, this app is really is the best so far.

  • Reviewer Source 
  • Reviewed on 2017/12/27