Who Uses This Software?

eClincher is created for businesses, marketing agencies, enterprises, marketers, and social media managers who want to drive traffic, increase engagement and save time on social media.

Average Ratings

201 reviews
  • Overall 4.7 / 5
  • Ease of Use 4.6 / 5
  • Customer Service 4.8 / 5
  • Features 4.7 / 5
  • Value for Money 4.6 / 5

Product Details

  • Starting Price US$49,00/month
  • Free Version No
  • Free Trial Yes
  • Deployment Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training In Person
    Live Online
    Webinars
    Documentation
  • Support 24/7 (Live Rep)
    Business Hours
    Online

Vendor Details

  • eClincher
  • https://eclincher.com/
  • Founded 2013

About eClincher

eClincher offers a complete solution for social media management, marketing, and support.
- Publishing & scheduling plus integrations
- Publishing automation with queues, recycle posts, boost traffic, RSS auto publishing
- Unified social inbox, engagement - conversations, messages, comments, notifications, new followers, etc.
- Suggested content by keywords
- Monitoring and listening
- Unlimited analytics and white labeled reports
- Influencers discovery
- Mobile app
- Liive Support

43339

eClincher Features

  • Campaign Management
  • Gamification
  • Response Management
  • Review Generation
  • Review Monitoring
  • Sentiment Analysis
  • Social Media Metrics
  • Social Media Monitoring
  • Automated Publishing
  • Brand Tracking
  • Content Management
  • Customer Engagement
  • Multi-Account Management
  • Multi-User Collaboration
  • Post Scheduling
  • Reporting/Analytics
  • Social Media Monitoring
  • Analytics
  • Automated Publishing
  • Contact Management
  • Content Management
  • Conversion Tracking
  • Customer Targeting
  • Keyword Filtering
  • Multi-Account Management
  • Post Scheduling

eClincher Most Helpful Reviews

eClincher - Easy to use tool for all your Social Media Management accounts

Reviewed on 2018/12/28
Colin M.
Consultant
Information Technology & Services, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source 
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: We are a technology company and we do our homework when selecting the products we use. eClincher is currently our Social Media management tool of choice because it offers the best features/value in its class. eClincher works well for SMEs managing their own social media accounts in-house or for agencies managing multiple accounts. Social media can be valuable marketing channels for many businesses, but it can also be a real time suck and it can be difficult to measure ROI. Tools like eClincher make it viable for businesses to take advantage of social media channels for marketing without stealing too much time from other sales and marketing activity. Overall a useful productivity tool for social media marketing that offers real value for money.

Pros: eClincher is one of several tools you can use to manage posts and interactions on various social media accounts. This is currently our tool of choice due to a combination of ease of use, features and value. Setup is pretty straightforward and eClincher supports all the major social media profiles - LinkedIn, Facebook, Instagram, G+, Pinterest, YouTube etc. If you are an agency managing many social media accounts for clients, you can upgrade and add on additional account bundles, but for single business use, the standard account supports 15 accounts which will be plenty for most businesses managing their social media in-house. The main reason for using a tool like eClincher will be to save time scheduling posts to your social media accounts and eClincher does this pretty well. Just pick the accounts you want to post to and enter your post and link. You can post immediately or schedule for a later time with options to repeat a number of times over the interval that you select. eClincher can automatically schedule post times within a window over a given timeframe which means you won't be posting repeat content at the same time (unless you want to). One of the best features of eClincher is the chrome extension which lets to quickly post relevant content from web pages that you come across. Just click the eClincher button on the browser bar when on the content you want to post and the eClincher posting options popup. While not unique, this feature is a great timesaver.

Cons: While easy enough to use, eClincher probably wouldn't win many design awards for the UI. Some of the more advanced features - like post approvals - are only available in Premium and Agency versions, but that's what you would expect from tools like this. There have been occasional issues with posting to some social media sites, but we've experienced that with other tools as well. Of course, you will have to periodically renew credentials with your social media accounts, but that is the case with all social media scheduling tools.

An amazing social media manager with quality support

Reviewed on 2017/01/23
Christmas D.
Co-Owner
Real Estate, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: As a social media manager, Eclincher's ease of use across multiple social media networks has exponentially expanded my company's social media presence. It's extremely user-friendly for the novice and timid. Learning tools provided was a breeze to get through, especially the training videos. The Software provided completely compliments its app version to be mobile via multiple devices. So, when I need to be on the road jumping on my iPhone or iPad is easy to stay engaged as well as DM, block, follow, unfollow, etc. When I'm out in the field I can easily post or schedule content in seconds. A major brownie point for my team is the quality support received. It's easy to contact via online chat, email, phone, skype you name it. They have consistently been available to help with your every question and suggestion. They continue to improve this already amazing product. The price for service and support is invaluable.

Pros: At the moment of inspiration I can easily schedule a post without having to run to the office or grab my laptop. I can do everything via mobile device.

Cons: I can't seem to automate messages when my social media audience has a new follower or makes a comment etc.

Vendor Response

by eClincher on 2017/01/23

Hi Chrismas,
Thank you for the Capterra review - we love it!

If it is not too much to ask, we would appreciate if you can write a similar review on Facebook eClincher review page:

https://www.facebook.com/eClincher/reviews

Thank you so much,
The eClincher Team.

An excellent all-in-one Social Media management tool - worth the money

Reviewed on 2017/01/28
Ryan S.
Used the Software for: 1+ year
Reviewer Source 
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: I have been using the tool for over a year. I sought an all-in-one, and am on a budget. I have not been disappointed. That said, the competition evolves all the time and eClincher has to stay ahead of the game. The Support team have always been superb. Responsive, knowledgeable and always helpful. Thanks for looking after your loyal fans as we spread the word to help grow the family. I've recommended the tool to several people this year already.

Pros: Basic plan offers a serious powerhouse of tools with great number of social platform integrations. The Canva and Pocket integrations are awesome. I do love the Unified Inbox feature.

Cons: Dearly want to be able to add 1 team member in the basic plan - it's not worth paying double for that feature. Would also like Edgar or Smarterqueue category feature to make content library management and scheduling easier. The UI is functional but not pretty and font sizes are challenging to read. As a time-poor person who looks after social media for a couple of businesses, I need intuitive tools with a slick, user-centric interface.

Vendor Response

by eClincher on 2017/01/28

Thank you for the detail feedback. We really appreciate your time & thoughts!

Please note that we plan a major UI facelift (mostly in analytics&reporting) in the coming 1-2 weeks. We also plan to release Chrome/Firefox browser extension :-)

Can you please reach out to our support team regarding additional team member? We will sort it out for you.

Have a great weekend!
Tal.

A Review of eClincher

Reviewed on 2017/01/27
Don P.
Weekend MBA Program Director
Higher Education, 501-1 000 Employees
Used the Software for: 1-5 months
Reviewer Source 
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: I've been using eClincher for several months now. Although I have used Hootsuite to manage my social media platforms for several years and have been, for the most part, happy with it, I always enjoy reading about and, where possible, trying different software to see how it meets my needs. And I must say that eClincher does an admirable job, so much so that I am now using it in conjunction with Hootsuite. The dashboard is easy to navigate and facilitates posting on all of your social media platforms as well as keeping track of new followers, mentions, and other notifications in your inbox. Customer service has been stellar and I've even had the opportunity to exchange messages with the company's CEO regarding issues/wish list, which isn't possible at many organizations. The one thing missing that I use all the time in Hootsuite is the AutoSchedule feature, which the CEO tells me is under development. it is worth it.

Pros: In addition to what I wrote on the previous page, I like that Canva enables you to visually enhance your communication and that it is easy to curate content through the available Pocket and Feedly platforms.

Cons: I miss the AutoSchedule feature, which I use in Hootsuite all the time. The CEO tells me that it is under development. I'm also not quite sure what the queus are about or how to most effectively use them.

Vendor Response

by eClincher on 2017/01/27

Hi Don,

Thank you for the Capterra review - we love it!

If it is not too much to ask, we would appreciate if you can write a similar review on Facebook eClincher review page:

https://www.facebook.com/eClincher/reviews

Thank you so much,
The eClincher Team.

All our social media needs are covered.

Reviewed on 2018/07/09
Ifeoma O.
Developer
1 001-5 000 Employees
Used the Software for: 1+ year
Reviewer Source 
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: I love the interactive approach which the product team at eClincher have embraced. The team is always open to feedback from users like myself and I will assume every other administrator in each organization or team using eClincher.
In time past , we leveraged on multiple applications to assist us manage our social media presence , however eclincher provides us with most of these functions brought together into a single workflow.
The marketing team spends less time managing our social media accounts ,as most of our activity on social media is automated ,including content scheduling and engagement.

Cons: Takes time to get acquainted with eclincher due to its interface and navigation not being intuitive enough. Although I expect every tool to have their own drawback and this is the only drawback I can lay my finger on since administering eClincher.

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