--- description: Learn more about Ciphr price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Ciphr Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Human Resources Software](/directory/5/human-resource/software) > [Ciphr](/software/147124/ciphr) # Ciphr Canonical: https://www.capterra.co.za/software/147124/ciphr Page: 1 / 3\ Next: [Next page](https://www.capterra.co.za/software/147124/ciphr?page=2) > Integrated HRIS and payroll software that automates admin and strengthens compliance. Ideal for UK orgs with 200-2000 staff. > > Verdict: Rated **4.2/5** by 54 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Ciphr? Ciphr's solutions are typically used by the HR, payroll, learning and recruitment teams within UK organisations, of all sectors, ranging from 200 to 2,000 employees. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 54 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Ciphr - **Location**: Buckinghamshire, UK - **Founded**: 1982 ## Commercial Context - **Starting Price**: £7,00 - **Pricing model**: Per User - **Pricing Details**: Pricing is based on a per user per month model. Contact us for detailed pricing information. - **Target Audience**: 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) - **Supported Languages**: English - **Available Countries**: United Kingdom ## Features - 360 Degree Feedback - Applicant Tracking - Application Management - Approval Process Control - Assessment Management - Asynchronous Learning - Attendance Tracking - Audit Trail - Background Screening - Benefits Dashboard - Benefits Management - Blended Learning - Built-in Course Authoring - Certification & Licensing - Compensation Management - Compliance Management - Employee Benefits Administration - Employee Database - Employee Management - Job Posting - Learner Portal - Learning Paths/Tracks - Leave Tracking - Mobile Learning - Multi-Currency - Onboarding - Online Benefits Enrollment - Payroll Management - Payroll Reporting - Performance Management - Pipeline Management - Reporting & Statistics - Reporting/Analytics - Resume Storage - SCORM Compliance - Self Service Portal - Skills Tracking - Social Learning - Synchronous Learning - Tax Compliance - Tests/Assessments - Time & Attendance - Time Off Management - Timesheet Management - Workflow Management ## Integrations (17 total) - Broadbean - Experian Email Verification - LinkedIn Jobs - Microsoft Entra ID - Moodle - OurPeople - Payroll - ShopWorks - Totara Learn - Totem - Training Tracker - Twitter/X - Workday Peakon Employee Voice - hireful - iHasco ... and 2 more integrations ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [Human Resources Software](https://www.capterra.co.za/directory/5/human-resource/software) ## Related Categories - [Human Resources Software](https://www.capterra.co.za/directory/5/human-resource/software) - [Benefits Administration Software](https://www.capterra.co.za/directory/10025/benefits-administration/software) - [Leave Management System Software](https://www.capterra.co.za/directory/31400/leave-management-system/software) - [Workforce Management Software](https://www.capterra.co.za/directory/30210/workforce-management/software) - [Expense Report Software](https://www.capterra.co.za/directory/30559/expense-report/software) ## Alternatives 1. [Paylocity](https://www.capterra.co.za/software/86714/webpay) — 4.3/5 (1928 reviews) 2. [Rippling](https://www.capterra.co.za/software/172127/rippling) — 4.9/5 (4862 reviews) 3. [BambooHR](https://www.capterra.co.za/software/110968/bamboohr) — 4.6/5 (3551 reviews) 4. [Connecteam](https://www.capterra.co.za/software/153140/connecteam) — 4.6/5 (5308 reviews) 5. [Paycom](https://www.capterra.co.za/software/130949/paycom) — 4.4/5 (1386 reviews) ## Reviews ### "ciphr recommendation" — 4.0/5 > **Claire** | *29 January 2026* | Education Management | Recommendation rating: 9.0/10 > > **Pros**: The system is user friendly and contains everything you need for the employee life cycle. It provides value for money and the customer support is invaluable. > > **Cons**: The reports section is difficult to use and there needs to be a level of support between the initial training and then putting this into practise. > > I've had an amazing experience with ciphr. It is a collaborate experience and with available support.\[sensitive content hidden\] has been a great support throughout. ----- ### "iRecruit okay, customer care good" — 3.0/5 > **Verified Reviewer** | *07 May 2026* | Museums & Institutions | Recommendation rating: 3.0/10 > > **Pros**: Some members of the Customer Care team are excellent - Stu Armstrong in particular has helped us out massively. > > **Cons**: Some of the iRecruit features cause a fair amount of errors on our side. I would like to be able to upgrade the iRecruit features more to allow for more advanced job adverts. ----- ### "Ciphr review" — 3.0/5 > **Mairead** | *28 May 2026* | Information Services | Recommendation rating: 3.0/10 > > **Pros**: Got use to the system now so we know our way around it. The new layout works well loving the new 'Ask' button > > **Cons**: Inaccessible for people with disabilities; can be quite a clunky system and not logical at times. Work to do. > > Good - better couple of years ago when people on helpline with support. We do find it frustrating as a system and the onboarding portal was a nightmare - took nearly a year to get it runnning ----- ### "Intuitive & great support" — 4.0/5 > **Eden** | *17 April 2026* | Logistics & Supply Chain | Recommendation rating: 8.0/10 > > **Pros**: Ciphr is user intuitive for those with system knowledge. The Articles in the knowledge base are also really useful and 90% of the time I have been able to find the answer to my query without having to raise a ticket. I have also found our account manager, \[sensitive content hidden\], to be super helpful and always happy to help me when needed. As well as \[sensitive content hidden\] being helpful with any technical queries I have. > > **Cons**: My cons for Ciphr are only small bugbears, but when you make a change in the system for an employee, you have to go into their current job and end the job, it would be useful if this ended automatically when you insert the new job record. When you have ended the job and create a new entry, it doesn't detect the end date of the previous job, so you have to populate this. In the policies, we can't search keywords in a document, this would be useful to have access to. When we upload personal documents, we always add a description in the notes but this doesn't pull through onto the main screen so if the file name isn't something that relates to the document eg File1234, we are having to resave files to see what they are on the main screen. Personal Development area isn't user friendly, we get a lot of queries on how to insert objectives, probation reviews etc. For tickets, its frustrating that these auto resolve if I don't respond within so many days but some of my tickets can take a month to be responded to without an update. > > Overall, I think we have a great account manager and I feel supported in my role. I had no handover of the system but I have worked on a similar system previously which definitely helped me understand the system. However, \[sensitive content hidden\] has been amazing in helping with my confidence on the system. The cons seem to be longer than the pros but these are just things that we as a team see day in and day out when using ciphr and would be great to have solutions for these. ----- ### "Inspired feedback for CIPHR" — 5.0/5 > **Jan** | *15 June 2026* | Utilities | Recommendation rating: 9.0/10 > > **Pros**: Direct contact with a knowledgeable, supportive CSM team. \[sensitive content hidden\] have initiated regular check ins to check on service and provide updates. > > **Cons**: The switch to v10 took a little getting used to. Onboarding needed a lot of updating and business priorities meant this was out of action for some time. > > our experience with CIPHR has been positive. Tickte items are managed in a timely fashion and the support team is extremely helpful. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.co.za/software/147124/ciphr?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/147124/ciphr) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data