---
description: Learn more about SendPulse price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
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title: SendPulse Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Email Marketing Software](/directory/30013/email-marketing/software) > [SendPulse](/software/146369/sendpulse)

# SendPulse

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> SendPulse helps scaling businesses capture, nurture, and convert leads with AI-driven email and chatbot conversations, powered by CRM.
> 
> Verdict: Rated **4.6/5** by 773 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses SendPulse?

Bloggers&#10;Retail&#10;E-commerce&#10;Tourism&#10;Banking&#10;Small and medium business&#10;EdTech &#10;IT

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 773 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: SendPulse
- **Location**: Bernardsville, US
- **Founded**: 2011

## Commercial Context

- **Starting Price**: US$9,60
- **Pricing model**: Usage Based (Free version available) (Free Trial)
- **Pricing Details**: Email service:&#10;Free plan: 500 subscribers, up to 15,000 emails per month.&#10;Monthly subscription - Based on number of subscribers, from $9.60/month for 500 subscribers (billed annually; $12 with monthly billing).&#10;Pay-as-you-go - Prepaid email packages, from $48 for 10,000 emails. &#10;\~\~\~&#10;Transactional emails (SMTP service):&#10;Free plan: up to 12,000 emails per month.&#10;Monthly subscription - Based on the number of messages to be sent per month, from $8.85/month for 25,000 emails, up to $274.86/month for 500,000 emails (monthly billing; 20% off with annual billing).&#10;Pay-as-you-go - Prepaid email packages, from $15 for 10,000 emails, up to $780 for 1 million emails.&#10;\~\~\~&#10;Webpush service:&#10;Free for up to 10,000 subscribers, $24/month for 30,000 subscribers and $4,026/month for unlimited subscribers (monthly billing; 20% off with annual billing).&#10;\~\~\~&#10;Chatbots: Paid plans start at $9.60/month (billed annually; $12 with monthly billing). Free plan available.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, German, Italian, Portuguese, Russian, Spanish, Turkish, Ukrainian
- **Available Countries**: Argentina, Armenia, Australia, Austria, Azerbaijan, Bangladesh, Brazil, Canada, Chile, China, Colombia, Ecuador, Egypt, Finland, France, Georgia, Germany, Hong Kong SAR China, India, Indonesia and 37 more

## Features

- A/B Testing
- API
- Activity Dashboard
- Alerts/Notifications
- App Notifications
- Autoresponders
- CAN-SPAM Compliance
- CRM
- Campaign Analytics
- Campaign Management
- Campaign Scheduling
- Contact Management
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Templates
- Data Import/Export
- Document Storage
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Email Management
- Email Marketing
- Email Tracking
- Event Triggered Actions
- Interaction Tracking
- Landing Pages/Web Forms
- Lead Capture
- Lead Management
- List Management
- Marketing Automation
- Message Personalization
- Mobile Access
- Mobile Optimization
- Multi-Channel Marketing
- ROI Tracking
- Reporting/Analytics
- SMS Marketing
- SMS Notifications
- Sales Pipeline Management
- Simple Mail Transfer Protocol (SMTP)
- Social Marketing
- Subscriber Management
- Task Management
- Template Management
- Third-Party Integrations
- WYSIWYG Editor
- Web Notifications

## Integrations (25 total)

- Adobe Commerce
- Albato
- Bitrix24
- Convertful
- CreateForm
- Drupal
- FormDesigner
- Google Analytics 360
- Highrise
- Justuno
- Kommo
- Meta for Business
- OpenCart
- OptinMonster
- Pipedrive

... and 10 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Email Marketing Software](https://www.capterra.co.za/directory/30013/email-marketing/software)

## Related Categories

- [Email Marketing Software](https://www.capterra.co.za/directory/30013/email-marketing/software)
- [Transactional Email Software](https://www.capterra.co.za/directory/31564/transactional-email/software)
- [Mobile Marketing Software](https://www.capterra.co.za/directory/31308/mobile-marketing/software)
- [Live Chat Software](https://www.capterra.co.za/directory/30797/live-chat/software)
- [Landing Page Software](https://www.capterra.co.za/directory/30844/landing-page/software)

## Alternatives

1. [Brevo](https://www.capterra.co.za/software/132996/brevo) — 4.6/5 (3523 reviews)
2. [ActiveCampaign](https://www.capterra.co.za/software/79367/activecampaign) — 4.6/5 (2571 reviews)
3. [MailerLite](https://www.capterra.co.za/software/136603/mailerlite) — 4.7/5 (2324 reviews)
4. [Constant Contact](https://www.capterra.co.za/software/31898/constant-contact) — 4.3/5 (2953 reviews)
5. [EmailOctopus](https://www.capterra.co.za/software/147415/emailoctopus) — 4.8/5 (657 reviews)

## Reviews

### "Great system to integrate into any business\!" — 5.0/5

> **Carla** | *02 April 2026* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10
> 
> **Pros**: Its user friendly and it makes the daily operations for the business so much pleasant. Great value for money and the automation of the email templates and whatsapp notification really do make my business more professional.
> 
> **Cons**: I would like to see change is the Chat Bots section, under Messenger Chatbots - the subscribers is only 500.  It would be great if I received a notification, when I am heading towards the max number, so that I can get chance to delete some old chats. As I dont need to upgrade my plan either, as alot of those chats, I dont need to keep. &#10;&#10;Another great feature that I would love to see, is been able to edit in the Chatbots after I have pushed send. As this would help keep the business chats looking professional. &#10;&#10;Another thing, would be to increase the time of been able to chat to the client of more that 24 hours.
> 
> So far its been great and would highly recommend SendPulse to anyone. They system offers a variety of programmes to suit any type of business.

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### "love it, one of the best automation tools" — 5.0/5

> **Calen** | *12 June 2025* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: super easy to use after a while. i think that the tours are good and i think that the multiple tools are such a great feature
> 
> **Cons**: can be a bit more user friendly and need to be able to customize standard triggers. its a great platform for beginners
> 
> its been a good experience so far, everything is working well. the loading is a bit slow and can be faster

-----

### "SendPulse vs Moanechat (SendPulse better for me. Why?)" — 5.0/5

> **Viktoria** | *02 April 2026* | Professional Training & Coaching | Recommendation rating: 10.0/10
> 
> **Pros**: SendPulse is all in one platform wih hight security.&#10;I can manage and automate most of the works.&#10;When the client contact via one of the bots, it can manage all the work, from CRM to sending mail with precostumase templates. The platform helps to answer standart quetions, and helping me with my marketing and sales working.&#10;The valeue of paing is good, and they have queck customer support.
> 
> **Cons**: That I didin't find one paing for all the product you have. But most of free plans enofe for business beginer like me
> 
> I love it. When I had a problems with my Instagram accaunt you helped me allot even when it's wasent on your side.&#10;Grait place, great work. And i like it more than Monechat.

-----

### "The best of the best" — 3.0/5

> **Badr** | *14 June 2025* | Computer Games | Recommendation rating: 4.0/10
> 
> **Pros**: Smoothness in transactions and more specific information to make money also for more information purposes and gemes
> 
> **Cons**: Speed of performance and I think it will be better than others anyway so we can get the money from our company
> 
> Always be a good helper in critical crises and I think it will help you with your business skills and I think it will make you happy

-----

### "SendPulse is the best email marketing tool we've found\!" — 5.0/5

> **Melissa** | *11 June 2025* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: As an agency, we love the pricing, flexible features, and innovative updates\! The support is top-notch and very swift\!
> 
> **Cons**: Sometimes we lose work if we don't save periodically, but it's gotten better and wee can trick it if we log in, in another window.
> 
> We are very happy with SendPulse, and so are our clients. There are fantastic features that are constantly being rolled out, that are easy to use and the reporting is very insightful.

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## Links

- [View on Capterra](https://www.capterra.co.za/software/146369/sendpulse)

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| en-AU | <https://www.capterra.com.au/software/146369/sendpulse> |
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