17 years helping South African businesses
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WebTitan
What Is WebTitan?
WebTitan is a DNS Based Web content filter and Web security layer that blocks cyber attacks, malware, ransomware and malicious phishing as well as providing granular web content control.
WebTitan DNS filtering filters over 2 billion DNS requests every day and identifies 300,000 malware iterations a day.
Try a free Trial of WebTitan today, full support included.
Who Uses WebTitan?
This is a business solution for any business that wants a vital security layer at the HTTP and HTTPS layer and wants to control web content.
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WebTitan
Reviews of WebTitan
Safeguarded my web browser
Comments: For several years, WebTitan has supported us with a reliable web filtering tool that has served us well. We're confident that it's blocking and slowing traffic as we've set it up.
Pros:
Quite easy to set up, clients were quickly migrated from the old operation, and new clients were quickly onboard ed. The monitoring functions are simpler to set up, and the data is displayed in a far more appealing manner. The ability to stop advertisement domains is part of content filtering; sure, this doesn't capture every ad site, but it's enough to make a difference. The greatest thing is that there is no charge for assistance. Any proposal I've made has received swift feedback and resolutions.
Cons:
It's not as easy to install as I thought, but once it's up and running, it's a job well done. The impressive infrastructure, technologies, and support services, as well as the fact that it is cloud-based and has a strong product roadmap. We would not hesitate to suggest them to other businesses. Misclassified pages are also being blocked although they shouldn't be. The website could use some updating and improved organization.
No IT staff - need to still monitor end clients this is for you
Comments: All positive - I love that we spoke to real people, no phone tag. They have been nothing but responsive when we installed and created our account. Very positive and I highly recommend them!
Pros:
We have used similar products but they kept changing the product and increasing the cost, they would have no customer support and you could not even email them. WebTitan has excellent support and service, they helped us set it up, configure it, and install it. They are super responsive on email their products works for exactly what we want it to do. It was the best solution for us to monitor some end clients without limiting the rest of the network or having something we could not easily access. For us it is the prefect product, something non-IT staff can set up monitor and use daily to limit risks by a completely open internet policy. This was exactly what we needed!
Cons:
My only gripe would be that the install for the OTA product is a little tricky to install. Not super hard but an app or something that is easy would have been preferred, so it kind of makes a one man band kind of set up. Of course, we could have installed it on the whole network but that was what we were trying to avoid a complex install that only our network people could really set up and deploy.
IT Manager
Comments: I am generally satisfied with WebTitan, particularly its web filtering feature. It effectively blocks malicious and inappropriate sites, enhancing our network security. The management and deployment process is straightforward, especially when using Microsoft Intune. The intuitive interface and flexible policy settings make it easy to control internet access for different user groups. Real-time threat detection adds an extra layer of protection, ensuring our network remains secure. Overall, WebTitan has proven to be a reliable and efficient solution for our web filtering needs
Pros:
What I like most about WebTitan is its effective web filtering feature, which enhances network security by blocking malicious and inappropriate sites. Additionally, its ease of management and deployment via Microsoft Intune makes it a user-friendly and efficient solution
Cons:
What I like least about WebTitan is the unit pricing, which has been steadily increasing over the years. This rising cost makes it challenging to maintain budget predictability and can be a concern for long-term financial planning, despite the product’s overall effectiveness
Not works as announced
Comments: WCCP integration
Pros:
The top feature for us was the integration with Cisco ISR. It is really easy to switch on/off webtitan without affecting the user: Just an access list membership in wccp configuration does the trick.
Cons:
Integration with AD does not work. Unless you push some agent to the client, the product does not consistently work, neither by static IP nor by any other means.
TitanHQ Response
6 years ago
Hi Jesus, Thanks for your review of WebTitan. I'm disappointed to hear that the solution didn't deliver as it usually does with our other 7,500 customers. Our AD integration works very well when you use our agent - this has been developed further over the last two years. We should try again. I've asked your account manager to reach out. The product will work consistently for you once we get the set up sorted, Kind regards, Dryden Dryden Geary, Marketing Director, TitanHQ [email protected]
Top Notch DNS Filtering
Comments: There was no pressure to purchase the software. The trial started out for a week and one email to rep to see if we could have more time and before we were off the phone it was extended to a month. While headquarters is not located in the USA, have had no issues getting a hold of a live person to talk to. Great company to deal with.
Pros:
Documentation is step by step. If it isn't in the documentation calling support quick and easy. Before purchasing the software I used the trial. To test support, called in and told them I was just evaluating the software and had questions. They didn't hesitate to answer any and all questions. Being able to talk to the ones that deal with the software daily and pick their brains was excellent.
Cons:
Honestly, nothing to complain about. Switched from another software DNS filtering that didn't work and spent more time troubleshooting, switching to WebTitan was a dream.
TitanHQ Response
5 years ago
Jason thanks a million for your kind WebTitan review and I'm delighted that our DNS filtering has been "Top Notch" for you. Cheers for the shout out for the support team - I'll pass on the good news, they'll be chuffed. Welcome on board! Dryden Geary, TitanHQ