---
description: Learn more about Hike price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
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title: Hike Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Point of Sale Systems](/directory/20052/point-of-sale/software) > [Hike](/software/145383/hike-point-of-sale)

# Hike

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> Cloud based POS system to sell in-store, online and on-the-go. Use only one system to sell across all channels.
> 
> Verdict: Rated **4.0/5** by 43 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Hike?

Retail, Quick service and service providers

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 43 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 3.9/5 | Based on overall reviews |
| Features | 3.8/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Hike POS
- **Founded**: 2015

## Commercial Context

- **Starting Price**: US$59,00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Hike offers a 14-day free trial without requiring any credit card details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, United Kingdom, United States

## Features

- Accounting
- Accounting Integration
- Alerts/Notifications
- Barcode/Ticket Scanning
- Customer Accounts
- Discount Management
- Electronic Signature
- Employee Management
- Gift Card Management
- Inventory Management
- Loyalty Program
- Order Management
- Ordering Automation
- Point of Sale (POS)
- Purchase Order Management
- Reporting/Analytics
- Restaurant POS
- Returns Management
- Sales Reports
- Touch Screen

## Integrations (11 total)

- Adobe Commerce
- BigCommerce
- Cin7 Core
- Mailchimp
- PayPal
- QuickBooks Online Advanced
- Saasu
- Shopify
- Stitch Labs
- WooCommerce
- Xero

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Point of Sale Systems](https://www.capterra.co.za/directory/20052/point-of-sale/software)

## Related Categories

- [Point of Sale Systems](https://www.capterra.co.za/directory/20052/point-of-sale/software)
- [Retail POS Systems](https://www.capterra.co.za/directory/31656/retail-pos-system/software)
- [Inventory Management Software](https://www.capterra.co.za/directory/30006/inventory-management/software)
- [Business Management Software](https://www.capterra.co.za/directory/30532/business-management/software)
- [iPad POS Software](https://www.capterra.co.za/directory/30915/ipad-pos/software)

## Alternatives

1. [Epos Now](https://www.capterra.co.za/software/152638/epos-now) — 3.8/5 (713 reviews)
2. [Shopify](https://www.capterra.co.za/software/83891/shopify) — 4.5/5 (6668 reviews)
3. [RetailEdge](https://www.capterra.co.za/software/76636/retailedge) — 4.8/5 (186 reviews)
4. [Lightspeed Retail](https://www.capterra.co.za/software/120491/lightspeed-retail) — 4.0/5 (975 reviews)
5. [PayPal](https://www.capterra.co.za/software/179251/paypal) — 4.6/5 (26301 reviews)

## Reviews

### "Hike is Worth It for POS" — 5.0/5

> **Carleton** | *04 November 2024* | Retail | Recommendation rating: 9.0/10
> 
> **Pros**: It connects our website to our POS system, so that our inventory stays up-to-date.
> 
> **Cons**: I didn't like an issue I had when configuring the system, because it was a technical headache to solve and the customer-service staff sometimes didn't understand what to do.
> 
> Hike is great and easy to set up. I set the whole system up on a single Sunday, when our existing POS system crashed on the Saturday before.

-----

### "Best in POS" — 4.0/5

> **Chandrakeerthan** | *09 March 2023* | Higher Education | Recommendation rating: 9.0/10
> 
> **Pros**: Hike is designed with accessibility for all screens in mind. Because of this, it is appropriate for all audiences and age groups. Inventories, customer profiles, gift cards, e-commerce, and retail tracking are some of its amazing capabilities.
> 
> **Cons**: There were ongoing issues that hindered the system's efficiency. Goods would frequently disappear, and when I tried to re-enter them, the system would tell me that they had already been entered.
> 
> Overall, this POS is the best at this price point, which helps a lot of tiny and micro-retail businesses handle their online and offline sales. They are regularly updating their iPad software, which unquestionably elevates it to the top of the list of mobile POS apps.

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### "We are so happy we switched to Hike POS\!" — 5.0/5

> **Shanna** | *29 October 2020* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: The features are so customizable and rich\! We required the ability to handle a complex inventory and were having trouble finding a POS that could handle our demands, but Hike has exceeded our expectations\! They handle our needs for separate SKU/UPCs (which Vend POS didn't). The Sell screen has the ability to show how many products are on hand for products, and is not laggy like other browser systems have been for us, which is helping keep our inventory accurate. Customers are thrilled with the new in-house point system, which is cost effective for us compared to using 3rd party point systems commonly used in our industry. It works seamlessly with Woo Commerce, which has been nice too\! The reporting tools are helpful and full of variety, and we are enjoying the custom report feature as well\! It even has the ability to create products that are assembled from other products, which we plan on using for bundled deals - and is totally suitable for restaurant or retail\! They are the best in versatility by far\!
> 
> **Cons**: It's a little more "click" intensive sometimes, where options are specific to the items and harder to 'apply to all' on purchase orders, or has common pitfalls such as browser compatibility (they recommend Chrome, but Opera did work with a few differences).
> 
> From day one Hike has been a breeze to set-up and use, and is less stressful for us than the prior POS systems we tried (Quickbooks POS, Vend POS, Korona POS, Litespeed). The support staff has been super friendly, responsive and helpful. Rather than giving us flippant answers with links to FAQs, they have actually provided constructive and personalized responses. Rather than saying options aren't available, they actually put it up for consideration as a new feature if it doesn't already exist. It hasn't had the connection issues like Vend was been having, where their servers go down for half the day and can't handle offline sales.

-----

### "Lack of support" — 2.0/5

> **Verified Reviewer** | *24 October 2020* | Retail | Recommendation rating: 2.0/10
> 
> **Pros**: I commenced using Hike from a manual register. I thought it was relatively easy to implement with little to no support from Hike team.
> 
> **Cons**: There were continual glitches that impacted on the system to work effectively. Products would go missing all the time, I would then attempt to re-enter the product only to have the system state that 'it already exists'. I would refresh, re sync, re everything, but this was a continual glitch that caused frustration, time consuming and with the limited ability to contact Hike team or the usual 'we will let the tech team work on it', was little to no comfort when it continued over and over again.
> 
> Being a start up business when I first started using them, I wanted to support local, start ups, but their lack of customer loyalty is atrocious. Had they kept up the communication, assisted, offered discounts because of the continual issues, or even just gave us a call because of the constant issues, it would have been better. But zip. I did not want to move to another system because i had invested so much time, effort, energy and money into Hike Up. But I after my history was wiped, there was nothing more holding me back. I have moved to another POS that has a good reputation, and I feared that it was all POS systems that had these types of glitches, but thankfully the new system is faster, easier to use, the team are more supportive, and I can now relax. I did email Hike Up about my frustrations over and and over again,  but there was nothing offered in comparison to the  amount of money expended to the amount of support received. Overall, I would not recommend Hike Up

-----

### "excellent product" — 5.0/5

> **MICHAL** | *20 August 2020* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Best possible customer service you can get. They implemented suggested features making it better POS and inventory system than other 3rd party integrations for bigcommerce that I have checked. &#10;I can create a purchase order and reorder low inventory items for products that reached inventory reorder point 0, at the same time it won't reorder products that are already on existing POs which is great because I wont' order same product multiple times. This wouldn't work with other systems that I checked. Also I can scan the barcode to receive a PO which is something that didn't work with other systems that I tested (last year). I have been with Hike for 2 years now and they implemented pretty much every feature that I suggested.  Also if there is an order for pre-order item in bigcommerce with no inventory tracking, once I receive stock and I change inventory tracking to "track inventory" it will adjust stock according to outstanding pre-orders. That is just one of many features that added for me.
> 
> **Cons**: no Cons, whatever didn't work for me was fixed
> 
> At the moment with all features added and with a quality of customer service I am a very happy customer.

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## Links

- [View on Capterra](https://www.capterra.co.za/software/145383/hike-point-of-sale)

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