5 / 5 8 reviews

Who Uses This Software?

Logistics, Field Services, Consumer Durables, Healthcare, ecommerce, Banking & Finance, Travel & Tourism

Average Ratings

8 reviews
  • 5 / 5
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service
  • 4.5 / 5
  • 4.5 / 5
    Value for Money

Product Details

  • Starting Price
  • Pricing Details
    Transaction-based, License-based
  • Free Version
  • Deployment
    Installed - Mac
    Installed - Windows
  • Training
    In Person
  • Support
    24/7 (Live Rep)
    Business Hours

Vendor Details

  • FarEye
  • http://www.fareye.in
  • Founded 2013

About This Software

FarEye, is a mobility platform for business operations.FarEye solves the critical problems faced by any enterprise i.e. real time co-ordination between jobs, mobile workers and on-demand consumer requests. On the web platform managers can schedule & dispatch jobs, monitor execution and evaluate performance, and on the mobile platform the field workers review assigned tasks & provide job updates; all in real time. The automated workflow & data analytics ensures timely, relevant & quality decision

  • App Management
  • Appointment Management
  • Asset Tracking
  • Barcode Scanning
  • Billing & Invoicing
  • Calibration Management
  • Call Center Management
  • Compliance Management
  • Content Management
  • Contract Management
  • Customer Database
  • Data Collection
  • Data Management
  • Dispatch Management
  • Electronic Signature
  • File Management
  • Forms Automation
  • Inventory Control
  • Job Management
  • Job Tracking
  • Key & Lock Management
  • Mobile Access
  • Mobile Device Management
  • Mobile Messaging
  • Planning Calendar
  • Policy Management
  • Predictive Maintenance
  • Preventive Maintenance
  • Purchasing
  • Quotes / Estimates
  • Recurring Appointments
  • Remote Access
  • Remote Systems Monitoring
  • Routing
  • Scheduling
  • Self Service Portal
  • Service History Tracking
  • Task Management
  • Technician Management
  • Video Management
  • Work Order Management

FarEye Latest Reviews

Automatically translated. Show original review

Mara Xpress

3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Comments: We have had a roller coaster of an experience with Fareye. It was great some times but on other occasions it slowed us down. The system was not able to adapt to our new requirements quickly so it took sometime for the processes to become stable. Existing process configurations worked fine but the new developments have been challenging. We are now able to use the basic functionalities of the system but it is yet to reach the optimum level of utilisation.
There are some core functionalities that are missing from the system which make us using the system sub optimal. Some of the flow in processes is not seamless and we are still required to use manual intervention.
Having said that, we thank Fareye for being there during our start-up phase and being patient and tolerant with our requirements. We have had a great phase of growth over the last few months and Fareye has a very important role to play in that. We are now headed into the next phase and need Fareye more than ever to be on top of their game and an integral part of our journey.

Pros: quick turn around time on most configurations that are already present in the system architecture The team has been flexible and open to implementing our requirements and receive feedback. Saroj has been a great support for our business and we really appreciate his patience and effort.

Cons: The process flow is not seamless for us to avoid manual interventions. Some core functionalities are yet to be developed which are taking time, such as the phone no as the core search criteria.
We haven't been able to use the routing because it does not work well in the UAE scenario and uses aerial distances. We have found it easier to do this manually for now.

Automatically translated. Show original review

Energetic team with great product

5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Experience with industry leaders helped us to implement the best practices along with the software.

Cons: Recurring payment method has a monthly check and payment process. We would have prefered a one-time fee.