---
description: Learn more about Riskified price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
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title: Riskified Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Fraud Management Software](/directory/10058/financial-fraud-detection/software) > [Riskified](/software/145184/riskified)

# Riskified

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> Riskified improves global eCommerce for the worlds largest brands. We approve \&amp; guarantee more good orders than anyone else.
> 
> Verdict: Rated **4.6/5** by 30 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Riskified?

Our solution is geared towards any merchant who processes eCommerce CNP transactions online.  We work with all merchants across all verticals and provide unparalleled eCommerce fraud protection.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 30 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Riskified
- **Location**: Tel Aviv, US
- **Founded**: 2012

## Commercial Context

- **Starting Price**: US$0,01
- **Pricing model**: Per Feature
- **Pricing Details**: Pricing depends on online sales volume, industry \&amp; the user's unique risk profile. Contact Riskified for pricing information.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, American Samoa, Andorra, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Bermuda and 153 more

## Features

- Case Management
- Chargeback Tracking
- Custom Fraud Rules
- Customer Accounts
- Debit/Credit Card Processing
- Dispute Management
- Financial Transaction Approval
- Payment Fraud Prevention
- Real-Time Reporting
- Real-time Alerts
- Refund Management
- Response Management
- Third-Party Integrations
- Transaction Monitoring

## Integrations (5 total)

- Adobe Commerce
- Salesforce Sales Cloud
- Shopify
- Stripe
- authorize.net

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Fraud Management Software](https://www.capterra.co.za/directory/10058/financial-fraud-detection/software)

## Related Categories

- [Fraud Management Software](https://www.capterra.co.za/directory/10058/financial-fraud-detection/software)
- [Chargeback Management Tools](https://www.capterra.co.za/directory/33796/chargeback-management/software)

## Alternatives

1. [PayPal](https://www.capterra.co.za/software/179251/paypal) — 4.6/5 (26301 reviews)
2. [Forter](https://www.capterra.co.za/software/179663/forter) — 4.7/5 (15 reviews)
3. [ChargebackHelp](https://www.capterra.co.za/software/1074627/ChargebackHelp) — 5.0/5 (9 reviews)
4. [Solidgate](https://www.capterra.co.za/software/1037328/solidgate) — 4.0/5 (4 reviews)
5. [Formica AI](https://www.capterra.co.za/software/1014921/formica-fraud) — 4.9/5 (14 reviews)

## Reviews

### "Awful Support, Shopify Fraud detection is better" — 1.0/5

> **James** | *29 August 2025* | Furniture | Recommendation rating: 0.0/10
> 
> **Pros**: The user portal is fairly easy to use but there were some bugs with my account and they were able to resolve it in a reasonable amount of time
> 
> **Cons**: Their support is extremely unresponsive. Once the sales process was complete the SDR and AM said they would help with onboarding but they completely ghosted me.&#10;&#10;Their only other support is just via email.&#10;&#10;I also had an issue with them over charging me with an invoice and have gotten no reply from accounts/finance regarding the charges after almost 2 months of weekly follow ups.
> 
> Once the sale is closed Riskified do not seem like they care about the customer. Cannot recommend this product. Also, if you're on Shopify, their fraud detection seems to catch more than riskified

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### "Simple and efficient" — 5.0/5

> **Verified Reviewer** | *06 September 2018* | Internet | Recommendation rating: 10.0/10
> 
> **Pros**: The system is so user friendly and they have really thought about the ease of use for it's customers
> 
> **Cons**: Sometimes the compelling evidence arrives too late for us to be able to submit with our chargebacks evidence
> 
> We save a lot of money using Riskified and its simplicity helps us recognise patterns of fraud

-----

### "Highly Recommend for Fraud Prevention and Risk Management" — 5.0/5

> **Susie** | *08 September 2018* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: There are no hidden "gotchas" and Riskified is true to their word when it comes to their chargeback guarantee.
> 
> **Cons**: As with any fraud prevention software, you don't get to see everything that takes place behind the curtain.  Sometimes you just have to cross your fingers and trust that they made the correct call on an order.
> 
> Riskified has greatly reduced the amount of time our team spends manually reviewing orders.  We now get an immediate thumbs up or down on each incoming order, plus a wealth of detailed reporting and statistical data.  Their entire system is easy to use and not overly technical.  We have been a client for a couple of years now and those of us who use Riskified daily are very happy to have it in place.

-----

### "Riskified Review" — 3.0/5

> **Dillon** | *11 September 2018* | Luxury Goods & Jewelry | Recommendation rating: 3.0/10
> 
> **Pros**: How quickly it can approve orders once they are submitted through Shopify
> 
> **Cons**: When you go to resubmit something with the additional information you cannot pin attachments and if you email customer support they are rarely ever any help at all and reply with scripted messages that do not answer any of my questions. Customer support needs to be improved a lot with live chat or something to make it to where you can talk to people who will reply on a time sensitive basis

-----

### "Easy to use platform" — 5.0/5

> **Giselle** | *12 September 2018* | Mining & Metals | Recommendation rating: 9.0/10
> 
> **Pros**: \* easy to use&#10;\* customer support is readily available&#10;\* able to manage multiple platforms&#10;\* updates regularly&#10;\* can do numerous functions within ship station
> 
> **Cons**: \* can't have more than 5 open batches as well as they don't print with batch number. Would be helpful since we create many batches&#10; \* experienced systematic glitches that can't be resolved unless the error is caught as soon as it happens
> 
> Our overall experience has been great with ShipStation. It is used by all members of our team for various tasks such as shipping, creating reports with raw data and pulling accurate customer history. It is the  best system we have used and have noticed improvements with each update that happens.

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## Links

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