--- description: Learn more about CMNTY Platform price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CMNTY Platform Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Community Software](/directory/30800/community/software) > [CMNTY Platform](/software/145102/cmnty-platform) # CMNTY Platform Canonical: https://www.capterra.co.za/software/145102/cmnty-platform Page: 1 / 3\ Next: [Next page](https://www.capterra.co.za/software/145102/cmnty-platform?page=2) > CMNTY Platform is the world's most intuitive qualitative and quantitative online market research solution. Get to know our features. > > Verdict: Rated **4.6/5** by 35 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses CMNTY Platform? CMNTY Platform is tailored for marketers and insights professionals. Whether you are in-house, independent or agency-based, CMNTY’s solutions are indispensable to your research toolkit. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 35 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: CMNTY - **Location**: New York, US - **Founded**: 2007 ## Commercial Context - **Starting Price**: US$499,00 - **Pricing model**: Per Feature (Free Trial) - **Pricing Details**: CMNTY offers 3 plans: Professional, Advanced and Enterprise - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Arabic, Chinese, Danish, Dutch, English, Finnish, French, German, Indonesian, Italian, Japanese, Polish, Portuguese, Russian, Spanish, Swedish, Turkish - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - Alerts/Notifications - Benchmarking - Content Management - Customizable Branding - Data Import/Export - Ideation - Member Directory - Moderation - Multi-Channel Distribution - Panel Management - Reporting/Analytics - Statistical Analysis - Survey Builder - Survey/Poll Management ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Community Software](https://www.capterra.co.za/directory/30800/community/software) ## Related Categories - [Community Software](https://www.capterra.co.za/directory/30800/community/software) - [Market Research Software](https://www.capterra.co.za/directory/10041/market-research/software) ## Alternatives 1. [Typeform](https://www.capterra.co.za/software/137289/typeform) — 4.7/5 (945 reviews) 2. [CleverX](https://www.capterra.co.za/software/1067268/CleverX) — 4.7/5 (101 reviews) 3. [Tremendous](https://www.capterra.co.za/software/197141/tremendous-rewards) — 4.8/5 (456 reviews) 4. [Make Opinion](https://www.capterra.co.za/software/1045620/make-opinion) — 4.8/5 (65 reviews) 5. [Semrush](https://www.capterra.co.za/software/151962/semrush) — 4.6/5 (2316 reviews) ## Reviews ### "Excellent platform for insight generation" — 5.0/5 > **Matthew** | *05 September 2024* | Market Research | Recommendation rating: 9.0/10 > > **Pros**: Excellent design, which has served to fully engage respondents in all the studies we have undertaken. Functionality is intuitive and the landing page and all other pages have been well-designed and serve to get the best from respondents. It is easy too from a moderator perspective, especially when it comes to sharing stimulus materials. > > **Cons**: Not much, its been perfect for what we've needed from it > > We have only had very positive experiences using CMNTY. We have used it for pre-work exercises and diaries, moderating and forums -- all of which have worked together seamlessly and generated great insights. The team at CMNTY is also very supportive, attentive and great to work with. ----- ### "CMNTY Platform: A Comprehensive Tool for Market Research with Room for Improvement" — 5.0/5 > **Matías** | *14 May 2024* | Market Research | Recommendation rating: 9.0/10 > > **Pros**: What I like the most about CMNTY is the customer service they provide. All the consultations and standing meetings are very valuable for the knowledge we can have in our projects. Especially noteworthy is the assistance from \[sensitive content hidden\], and I would like to thank him for all the patience he has shown throughout our 2 years of projects. Additionally, it's a platform that can provide many tools for market research and manage them in one place. While it's not as intuitive because everything is in English (not my first language), I can still manage the information correctly and accurately. Furthermore, I have had very good results in my business; this platform has allowed me to excel professionally in the company I currently work for. > > **Cons**: While most of what CMNTY offers is good, I believe there are opportunities for improvement, especially in survey creation and report generation. One thing I haven't been able to achieve is getting my clients to view the community's automatic reports because they have to be users to access them. This is something I haven't been able to integrate, and additionally, the analysis tends to be somewhat basic (only frequencies), and I can't add interpretations or conclusions to each of these cases. > > Overall, I think CMNTY is a very useful platform that provides basic tools for market research. I also believe it adds value to companies operating in the field with a digital vision of research and mixed techniques (qualitative and quantitative). In terms of visualization, I find it a bit outdated. While it is customizable, I think there are few customization options, especially in the mobile view. Nevertheless, it's a platform I would recommend to my colleagues; it effectively covers everything related to research and is a great alternative in the Chilean market. ----- ### "Satisfied overall" — 4.0/5 > **Sandra** | *09 May 2024* | Market Research | Recommendation rating: 8.0/10 > > **Pros**: CMNTY offers a user-friendly interface, also we can schedule activities not only daily but showing activities differentiating user groups. This way we can create specific forums and control which users or user groups have access to them. > > **Cons**: Creating identical discussions for different target groups requires manually setting up each activity, you can’t duplicate. While CMNTY is user-friendly, this might take additional time if you need to replicate existing discussions. > > We use CMNTY mainly as a tool for setting online discussion forums on specific targets of our panel members. Overall, it offers satisfying service and help center is always available. Both admins and users can jump right in thanks to the platform's intuitive design. Plus, it offers a modern interface that's easy on the eyes. ----- ### "Great people to work with" — 5.0/5 > **John** | *02 May 2024* | Research | Recommendation rating: 10.0/10 > > **Pros**: Easy to use and enough functionality to get the job done in a DIY context. > > **Cons**: Nothing really to dislike at all. It works. > > We came in contact with CMNTY during the pandemic when everyone and their brother advertised they could do on-line focus groups. CMNTY was the only platform that truly came through for us at a reasonable price. They have consistently provided a high level of customer service, working through the kinks and developing a better and better product over the years. ----- ### "CMNTY Experience" — 4.0/5 > **Marie** | *17 May 2024* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: Has all the basic functionality needed to run an Insights Community. Great value. Useful functionality to create dynamic segments. Great customer service and support in helping address questions. > > **Cons**: Could be easier to use. Was hoping for analysis to be a little easier to do. > > I was very satisfied overall considering I was able to launch an Insights Community in a couple of weeks and I gained very valuable insights from this project. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.co.za/software/145102/cmnty-platform?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/145102/cmnty-platform) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data