--- description: Learn more about Nutshell price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Nutshell Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Contact Management Software](/directory/30016/contact-management/software) > [Nutshell](/software/144340/nutshell) # Nutshell Canonical: https://www.capterra.co.za/software/144340/nutshell Page: 1 / 26\ Next: [Next page](https://www.capterra.co.za/software/144340/nutshell?page=2) > Nutshell is a sales, marketing and engagement platform that helps B2B organizations work together to win more deals. > > Verdict: Rated **4.4/5** by 625 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Nutshell? Nutshell is built for relationship-focused B2B organizations that are tired of juggling separate sales and marketing tools and don’t want to pay a full time admin to manage the software. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 625 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Nutshell - **Location**: Ann Arbor, US - **Founded**: 2009 ## Commercial Context - **Starting Price**: US$13,00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: 14-day free trial, no credit card required. NUTSHELL SALES FOUNDATION: $13/user/month (billed annually) or $19/user/month (billed monthly). NUTSHELL SALES GROWTH: $25/user/month (billed annually) or $32/user/month (billed monthly). NUTSHELL SALES PRO: $42/user/month (billed annually) or $49/user/month (billed monthly). NUTSHELL SALES BUSINESS: $59/user/month (billed annually) or $67/user/month (billed monthly). NUTSHELL SALES ENTERPRISE: $79/user/month (billed annually) or $89/user/month (billed monthly). NUTSHELL MARKETING: Send 150 messages/month for free. Paid subscriptions start at just $5/month. NUTSHELL ENGAGEMENT: Use text messaging and web chat in your CRM. $16/user/month (billed monthly). - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Finland, France, Germany, Norway, Spain, Sweden, United Kingdom, United States ## Features - A/B Testing - Batch Processing - CAN-SPAM Compliance - Calendar Management - Calendar/Reminder System - Campaign Analytics - Campaign Scheduling - Click Tracking - Contact Database - Contact Management - Customer Database - Customer Segmentation - Customizable Fields - Customizable Reports - Data Import/Export - Document Storage - Drag & Drop - Email Management - Email Marketing - Email Templates - Email Tracking - Event Triggered Actions - Interaction Tracking - Landing Pages/Web Forms - Lead Capture - Lead Distribution - Lead Generation - Lead Management - Lead Nurturing - Lead Qualification - Lead Segmentation - Mobile Access - Mobile Optimization - Performance Metrics - Pipeline Management - Quotes/Estimates - Reporting/Analytics - Sales Activity Management - Sales Forecasting - Sales Pipeline Management - Sales Reports - Search/Filter - Shared Contacts - Subscriber Management - Task Management - Template Management - Territory Management - Third-Party Integrations - WYSIWYG Editor - Workflow Management ... and 7 more features ## Integrations (97 total) - 123FormBuilder - 3CX - AWeber - AccuCare - ActiveCampaign - Acuity Scheduling - AdRoll - Airtable - Apollo.io - Asana - Basecamp - BigCommerce - Box - Calendly - CallHippo ... and 82 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Contact Management Software](https://www.capterra.co.za/directory/30016/contact-management/software) ## Related Categories - [Contact Management Software](https://www.capterra.co.za/directory/30016/contact-management/software) - [CRM Software](https://www.capterra.co.za/directory/2/customer-relationship-management/software) - [Email Marketing Software](https://www.capterra.co.za/directory/30013/email-marketing/software) - [Sales Force Automation Software](https://www.capterra.co.za/directory/12/sales-force-automation/software) - [Online CRM Software](https://www.capterra.co.za/directory/30072/online-crm/software) ## Alternatives 1. [Bigin by Zoho CRM](https://www.capterra.co.za/software/204998/bigin-by-zoho-crm) — 4.7/5 (744 reviews) 2. [eWay-CRM](https://www.capterra.co.za/software/152769/eway-crm) — 4.5/5 (827 reviews) 3. [HubSpot CRM](https://www.capterra.co.za/software/152373/hubspot-crm) — 4.5/5 (4491 reviews) 4. [Salesforce Sales Cloud](https://www.capterra.co.za/software/61368/salesforce) — 4.4/5 (18812 reviews) 5. [Zoho CRM](https://www.capterra.co.za/software/155928/zoho-crm) — 4.3/5 (7003 reviews) ## Reviews ### "Admissions Consultant Nutshell Review" — 4.0/5 > **Sibusiso** | *17 December 2025* | Education Management | Recommendation rating: 8.0/10 > > **Pros**: What I liked most about Nutshell is how intuitive and user-friendly the platform is. It makes it easy to manage leads, track communication, and stay organised throughout the admissions and follow-up process. The clear pipeline view and activity tracking help ensure that no prospective student is missed, which supports both productivity and conversion goals. > > **Cons**: One challenge is that some processes could be more streamlined or automated, especially when handling high lead volumes. Certain actions require multiple steps, which can slow down workflow during peak periods. Additional automation and customization options would improve efficiency. Also the mobile version is very non-user friendly. > > Overall, my experience with Nutshell has been positive. It’s a reliable CRM that supports day-to-day admissions and sales activities effectively. With some improvements around automation and reporting, it has the potential to be an even stronger tool for admissions consultants working in fast-paced, target-driven environments. ----- ### "We love Nutshell\!" — 5.0/5 > **Michael** | *20 August 2026* | Printing | Recommendation rating: 10.0/10 > > **Pros**: Nutshell is very user friendly and feature rich. We love calling and recording through the system especially. > > **Cons**: We haven't really had a con as of yet, but i'm sure eventually one will develop. I will update my rating when that happens. > > Overall, I couldn't be happier about going with Nutshell. Their training and customer service has been wonderful as well. ----- ### "Phenomenal solution at a great price" — 5.0/5 > **Antonia** | *18 August 2026* | Apparel & Fashion | Recommendation rating: 10.0/10 > > **Pros**: Nutshell is a powerful and easy to use solution. It's super quick and easy to set up and use. It has all the CRM features our business needs and is a perfect solution for everything we wanted when we set out to evaluate different options. It's also 100% reliable and offers good and fast customer service. Their marketing and analytics features are great and easy to use and we dropped our newsletter service and moved everything over. In the last year or so they added a ton of new features that we're considering - SMS, AI, invoicing, chat agents, and IG/FB/WhatsApp integration. Extraordinarily high value for the price and a perfect solution for our business. > > **Cons**: I wish it was slightly more integrated with our email so we don't need to manage 100% of it in a separate window. It's easy when my assistant does it, but me manually updating all the leads is time consuming. > > Love it and highly recommend. The design is easy on the eye and intuitive, packed with tons of features and great analytics. They recently built out a suit of new features for prospecting, sales and customer service and they keep adding stuff to it. ----- ### "You pay for what you get...." — 2.0/5 > **Jessica** | *17 December 2025* | E-Learning | Recommendation rating: 3.0/10 > > **Pros**: It's cost effective and gets the job done. Does integrate well with other platforms as well for a more streamline use. > > **Cons**: It does not pick up on duplicate accounts within the system well and in results causes a lot of time wasted. > > It's been - interesting. Their random updates without warning... the freezing, the timeout pages. It can be a headache. ----- ### "Getting better, not the best yet" — 4.0/5 > **Connor** | *24 August 2026* | Construction | Recommendation rating: 7.0/10 > > **Pros**: The UI and data organization are clean and modern, easy to use compared to other CRMs. The new integrations and upcoming development roadmap is encouraging as well > > **Cons**: The reporting features are not easy to use when tracking specific product codes. It's odd that a CRM built for retail cannot run a report on one product code without other data entering in. > > I've worked in Nutshell for 4 years now. It has come a long way since I started with it. The development and roadmap is very encouraging, though we do miss having a dedicated support agent when we needed guidance. Now it looks like we have to increase our subscription to talk with a human instead of the AI bot ----- Page: 1 / 26\ Next: [Next page](https://www.capterra.co.za/software/144340/nutshell?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/144340/nutshell) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data