--- description: Learn more about Sumac price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Sumac Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Fundraising Software](/directory/20047/fundraising/software) > [Sumac](/software/144095/sumac) # Sumac Canonical: https://www.capterra.co.za/software/144095/sumac Page: 1 / 7\ Next: [Next page](https://www.capterra.co.za/software/144095/sumac?page=2) > Sumac is customizable nonprofit case management software that helps streamline program delivery and provide the best client care. > > Verdict: Rated **4.4/5** by 132 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Sumac? Social Services, Education, Child \& Family Services, Child Welfare, Victim Services, Health Services, Shelters, Community Services ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 132 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Societ - **Founded**: 2004 ## Commercial Context - **Starting Price**: US$179,00 - **Pricing model**: Flat Rate - **Pricing Details**: Prices are based on your needs\! - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Alumni Management - Application Management - Appointment Management - Billing & Invoicing - CRM - Campaign Management - Case Notes - Client Management - Collaboration Tools - Communication Management - Contact Management - Document Management - Donor Management - Dues Management - Email Marketing - Event Management - Financial Reporting - Forms Management - Fundraising Management - Goal Setting/Tracking - Grant Management - Member Communication - Member Database - Member Directory - Member Portal - Member Types - Membership Management - Membership Renewals - Mobile Access - Mobile Giving - Online Giving - Payment Processing - Pledge Management - Program Management - Receipt Management - Recurring Giving - Referral Management - Registration Management - Reminders - Reporting & Statistics - Reporting/Analytics - Scheduling - Self Service Portal - Time Tracking - Volunteer Management - Volunteer Recruiting - Website Management ## Integrations (3 total) - Constant Contact - Mailchimp - QuickBooks Online ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Fundraising Software](https://www.capterra.co.za/directory/20047/fundraising/software) ## Related Categories - [Fundraising Software](https://www.capterra.co.za/directory/20047/fundraising/software) - [Nonprofit CRM Software](https://www.capterra.co.za/directory/31515/nonprofit-crm/software) - [Membership Management Software](https://www.capterra.co.za/directory/20045/membership-management/software) - [Charity Software](https://www.capterra.co.za/directory/30805/nonprofit/software) - [Human Services Software](https://www.capterra.co.za/directory/30660/human-services/software) ## Alternatives 1. [My Junna](https://www.capterra.co.za/software/178861/junna-care) — 4.8/5 (39 reviews) 2. [CharityTracker](https://www.capterra.co.za/software/132388/charitytracker) — 4.5/5 (1061 reviews) 3. [Casebook](https://www.capterra.co.za/software/200357/casebook-platform) — 4.2/5 (86 reviews) 4. [Bonterra Apricot](https://www.capterra.co.za/software/123342/bonterra-case-management) — 4.2/5 (226 reviews) 5. [NewOrg](https://www.capterra.co.za/software/124958/neworg-management-system) — 4.8/5 (73 reviews) ## Reviews ### "Development Director" — 5.0/5 > **Daniela** | *22 October 2025* | Fund-Raising | Recommendation rating: 8.0/10 > > **Pros**: The customizable functions, and customer service have been great. Always willing to adjust or work with us for our specific needs. > > **Cons**: Wish some of the grow your own sections could talk to each other better, allow for more uniformity and connection throughout the database. ----- ### "Efficient Case Management and Reporting Tool for Nonprofits" — 5.0/5 > **Maryam** | *22 October 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: Sumac makes client management and reporting much easier. I really liked how organized the system is—tracking intakes, case notes, and service outcomes is simple and efficient. It’s also helpful for generating reports and analyzing data for funders. > > **Cons**: At times, the system can be a bit slow when multiple users are logged in, and some customization features (like form templates) require admin access or additional setup support. > > My overall experience with Sumac has been positive. It has improved how we document client interactions, manage referrals, and collect data across multiple programs. The interface is user-friendly once you’re familiar with it, and the technical support team is responsive whenever issues come up. Overall, it’s a great tool for nonprofit organizations that want to streamline case management and reporting. ----- ### "thanks for the support" — 4.0/5 > **Sarah** | *17 September 2025* | Nonprofit Organization Management | Recommendation rating: 8.0/10 > > **Pros**: it puts everyone together so you can easily find and keep track of the clients we are working with, customer support has been really helpful > > **Cons**: it can be tricky to figure out how to run reports, we have a cap of how many people we can use so always trying to ensure we are working within out cap ----- ### "Sumac for data management" — 5.0/5 > **Kelley** | *24 October 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: My org uses Sumac for data management. It's easy to enter, update and find information. Overall it's a great tool for managing data efficiently. > > **Cons**: There are some nuances and sometimes the system can be slow. This is only an issue on occasion and not typically the case. ----- ### "Highly Customizable and Reliable CRM for Nonprofits" — 4.0/5 > **Hajjra** | *22 October 2025* | Nonprofit Organization Management | Recommendation rating: 7.0/10 > > **Pros**: Sumac is fairly user-friendly once you understand its layout. There’s a bit of a learning curve at first, but the training resources and customer support make it manageable. > > **Cons**: Some features could be more intuitive, especially when it comes to generating complex reports or linking modules. > > Overall, Sumac is a reliable and flexible CRM for nonprofits. It offers great customization capabilities that make it adaptable to different organizational needs. With ongoing updates and responsive support, it continues to be a valuable tool for managing programs and client data effectively. ----- Page: 1 / 7\ Next: [Next page](https://www.capterra.co.za/software/144095/sumac?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/144095/sumac) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data