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Zoom Workplace
Zoom Workplace Overview:
What Is Zoom Workplace?
Zoom Workplace brings communication, employee engagement, spaces, and productivity solutions together on a single platform with Zoom AI Companion capabilities woven throughout. Streamline communications with tools that work together effortlessly through solutions like Meetings, Team Chat, Phone, Mail & Calendar, and Scheduler. Elevate a chat to a meeting or phone call to get to a resolution faster. Improve productivity with products that are built for modern work through solutions like Whiteboard, Clips, Notes, Surveys, and Docs.
Optimize office experiences and hybrid work collaboration with flexible workspace solutions like Rooms, Workspace Reservation, Visitor Management, and Digital Signage. Whether you’re reserving your desk with Workspace Reservation, preparing for a client visit with Visitor Management, or finding your workstation with our wayfinding feature, you can do it all from the Workspaces tab.
Who Uses Zoom Workplace?
Cloud-based video conferencing solution that assists SMBs and large enterprises with wireless media sharing, video system interoperability, screen sharing, and more.
Where can Zoom Workplace be deployed?
Cloud-based
On-premise
View 6 more
Overall rating
See all reviews
Based on 14 472 reviews
Reviews sentiment
Positive
96%
Neutral
4%
Negative
1%
Starting Price
US$14,99
Per User, Per Month
Free trial
About the vendor
- Zoom Video Communications
- Founded in 2011
Zoom Workplace support
- Phone Support
- 24/7 (Live rep)
- Chat
Countries available
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Australia, Brazil, Canada, China, Germany
Countries available
Countries where the product is available. Note: Customer support may not be accessible in that country.
- Australia
- Brazil
- Canada
- China
- Germany
- India
- Italy
- Japan
- Mexico
- United Kingdom
- United States
Languages
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Chinese, English, French, German, Italian
Languages
Languages that the product is available in.
- Chinese
- English
- French
- German
- Italian
- Japanese
- Portuguese
- Russian
- Spanish
Compare with a popular alternative
Show more details
Zoom Workplace
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month
Free version
Free trial
4,6 (14 472)
4,5 (14 472)
4,4 (14 472)
VS.
Starting Price
Pricing Options
Ease of Use
Value for Money
Customer Service
€61,00
month
Free version
Free trial
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4,0 (979)
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Top rated features
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Client Management
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Screen Sharing
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Calendar Management
File Sharing
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Mobile Access
Real-Time Notifications
Top rated features
Mobile Access
Video Conferencing
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Two Way Audio & Video
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Video Conferencing
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Screen Recording Software
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Capterra verified reviews for Zoom Workplace
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Overall rating
Based on 14 472 reviews
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Nonjabulo
Marketing Officer in South Africa
Verified LinkedIn User
Education Management, 11–50 Employees
Used the Software for: 1+ year
"Zoom Workplace Review"
29 December 2024
My overall experience with Zoom Workplace has been positive. It’s easy to use, reliable, and makes collaboration simple, whether for meetings, webinars, or team projects. The video and audio quality are usually excellent, and the ability to share screens and use virtual backgrounds is super helpful. I also appreciate the breakout rooms for group discussions and the integrations with other tools, which make workflows smoother. While there are a few areas for improvement, like occasional connectivity issues, it’s a solid platform for remote communication and teamwork.
Pros:
I like how easy it is to set up meetings and connect with people from anywhere, as well as the great video and audio quality. And the ability to share screens, record meetings, and collaborate in real-time is extremely helpful for teamwork. It’s user-friendly, works across different devices, and ensures that remote communication is smooth and efficient. The ease of implementation makes it simple to get started, the customer support is reliable and responsive, and the platform’s versatility means I use it frequently for both work and personal meetings. The ease of integration with other tools and platforms, like calendars and productivity apps, makes Zoom Workplace even more convenient to use.
Cons:
What I dislike about Zoom Workplace is that managing meeting links can sometimes be confusing, and people may have trouble joining if they don’t have the latest version of the app. It can also feel overwhelming when there are too many features that aren’t fully utilized, and troubleshooting issues during meetings isn’t always straightforward. Internet connection problems can affect the experience, and long meetings may lag or drain the battery on devices.
Reviewer Source
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Musa
Admin in South Africa
Verified LinkedIn User
Utilities, 51–200 Employees
Used the Software for: 1+ year
"Smooth video meetings, needs room for better security"
23 August 2025
I use Zoom daily for both work and personal calls. It's reliable and saves me tons of time. I prefer it over other platforms.
Pros:
The interface is intuitive, joining calls is quick, and screen sharing is seamless especially on mobile.
Cons:
Occasional lags during peak hours. I would love to see stronger built-in security features. Especially on my phone.
Reviewer Source
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kwandile Mabutho
Reviewer in South Africa
Verified LinkedIn User
Marketing & Advertising, Self Employed
Used the Software for: 6-12 months
"ZOOM REVIEW"
24 September 2024
Excellent when working online and studying for school
Pros:
Its good for school when attending online classes and its great for business meetings
Cons:
It has a high data charge when using data not wifi connection
Reviewer Source
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Mandisa
Interpreter in South Africa
Legal Services, Self Employed
Used the Software for: 2+ years
"Zoom Workplace Review"
15 June 2024
Pros:
1. It makes everyone appear to be in one room, even though they are at different venues and locations physically. 2. Information can be disseminated pronto without delays
3. You can record every meeting
Cons:
1. Inability to record meetings when on free package. Storage capacity on the lower packages.
Reviewer Source
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Tiego
Official in South Africa
Broadcast Media, Self Employed
Used the Software for: 6-12 months
"Zoom review"
22 March 2024
Pros:
It has an easy way to use it and everyone can use it
Cons:
I don't think i came across any problem at the moment
Reviewer Source
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