--- description: Learn more about Zoom Workplace price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zoom Workplace Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Video Conferencing Software](/directory/31895/video-conferencing/software) > [Zoom Workplace](/software/144037/zoom-video-conferencing) # Zoom Workplace Canonical: https://www.capterra.co.za/software/144037/zoom-video-conferencing Page: 1 / 589\ Next: [Next page](https://www.capterra.co.za/software/144037/zoom-video-conferencing?page=2) > Cloud-based collaboration platform unifying meetings, team chat, phone, email, whiteboard, docs, and workspace management in one app. > > Verdict: Rated **4.6/5** by 14689 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Zoom Workplace? Small teams, mid-market organizations, and large enterprises across all industries, including Education, Healthcare, Financial Services, Government, Manufacturing, Retail, Frontline, and Broadcast. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 14689 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Zoom - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$14,99 - **Pricing model**: Per User (Free version available) - **Pricing Details**: Basic - for personal meetings: Free Pro - for small teams: $14.99/month/host Business - for small \& medium sized businesses: $19.99/month/host (min 10 hosts) Enterprise - for large enterprises: $19.99/month/host (min 100 hosts) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Dutch, English, French, German, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Italy, Japan, Mexico, United Kingdom, United States ## Features - Access Controls/Permissions - Activity/News Feed - Alerts/Notifications - Audio Capture - Auto-Dialer - Availability Management - Calendar Management - Calendar Sync - Call Center Management - Call Monitoring - Call Recording - Call Routing - Call Tracking - Chat/Messaging - Collaboration Tools - Commenting/Notes - Communication Management - Computer Telephony Integration - Content Management - Customizable Templates - Desktop/Browser Sharing - Document Management - Electronic Hand Raising - Employee Directory - Event Management - Event Scheduling - Live Chat - Multi-User Collaboration - Online Booking - Presentation Streaming - Presentation Tools - Real Time Screen Sharing - Real-Time Chat - Real-time Broadcasting - Recording - Reminders - Remote Support Software - Response Management - Scheduling - Screen Capture - Screen Recording Software - Screen Sharing - Session Recording - Social Media Streaming - Space Reservation - Templates - Two Way Audio & Video - Two-Way Audio & Video - Video Conferencing - Voice Mail ... and 33 more features ## Integrations (108 total) - Adobe Acrobat - Adobe Export PDF - Agentforce - Amazon Chime - Asana - Asana for Gmail for G Suite - Ashby - Attention - Avoma - Blackboard - Boomerang for Gmail - Box - Bullhorn - CRM Assistant for Gmail™ - Calendar Scheduling Software for Teams ... and 93 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Video Conferencing Software](https://www.capterra.co.za/directory/31895/video-conferencing/software) ## Related Categories - [Video Conferencing Software](https://www.capterra.co.za/directory/31895/video-conferencing/software) - [Scheduling Software](https://www.capterra.co.za/directory/30087/scheduling/software) - [Unified Communications Software](https://www.capterra.co.za/directory/31035/unified-communications/software) - [Calendaring Software](https://www.capterra.co.za/directory/32297/calendar/software) - [Screen Sharing Software](https://www.capterra.co.za/directory/31738/screen-sharing/software) ## Alternatives 1. [Microsoft Teams](https://www.capterra.co.za/software/168668/microsoft-teams) — 4.5/5 (11166 reviews) 2. [Google Workspace](https://www.capterra.co.za/software/168389/google-workspace) — 4.7/5 (17732 reviews) 3. [Google Meet](https://www.capterra.co.za/software/176572/google-hangouts) — 4.5/5 (12179 reviews) 4. [Slack](https://www.capterra.co.za/software/135003/slack) — 4.7/5 (24221 reviews) 5. [GoTo Meeting](https://www.capterra.co.za/software/163332/gotomeeting) — 4.4/5 (11531 reviews) ## Reviews ### "Smooth video meetings, needs room for better security" — 5.0/5 > **Musa** | *23 August 2025* | Utilities | Recommendation rating: 10.0/10 > > **Pros**: The interface is intuitive, joining calls is quick, and screen sharing is seamless especially on mobile. > > **Cons**: Occasional lags during peak hours. I would love to see stronger built-in security features. Especially on my phone. > > I use Zoom daily for both work and personal calls. It's reliable and saves me tons of time. I prefer it over other platforms. ----- ### "Zoom Workplace Review" — 5.0/5 > **Nonjabulo** | *29 December 2024* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: I like how easy it is to set up meetings and connect with people from anywhere, as well as the great video and audio quality. And the ability to share screens, record meetings, and collaborate in real-time is extremely helpful for teamwork. It’s user-friendly, works across different devices, and ensures that remote communication is smooth and efficient. The ease of implementation makes it simple to get started, the customer support is reliable and responsive, and the platform’s versatility means I use it frequently for both work and personal meetings. The ease of integration with other tools and platforms, like calendars and productivity apps, makes Zoom Workplace even more convenient to use. > > **Cons**: What I dislike about Zoom Workplace is that managing meeting links can sometimes be confusing, and people may have trouble joining if they don’t have the latest version of the app. It can also feel overwhelming when there are too many features that aren’t fully utilized, and troubleshooting issues during meetings isn’t always straightforward. Internet connection problems can affect the experience, and long meetings may lag or drain the battery on devices. > > My overall experience with Zoom Workplace has been positive. It’s easy to use, reliable, and makes collaboration simple, whether for meetings, webinars, or team projects. The video and audio quality are usually excellent, and the ability to share screens and use virtual backgrounds is super helpful. I also appreciate the breakout rooms for group discussions and the integrations with other tools, which make workflows smoother. While there are a few areas for improvement, like occasional connectivity issues, it’s a solid platform for remote communication and teamwork. ----- ### "Zoom Workplace a great webconference and more to run a private practice." — 5.0/5 > **Felix** | *07 August 2026* | Mental Health Care | Recommendation rating: 8.0/10 > > **Pros**: I love Zoom Workplace as a private practice therapist, not only as a place to meet with my clients in a HIPAA-secure environment, but also for the many features that make my job easier. The AI incorporated to review session summaries and meetings works well, connected to my work applications. > > **Cons**: The only real con for me is that, with so many features, it can sometimes be confusing to do a simple task. > > My overall experience has been pleasant, and Zoom Workplace has not disappointed me over the years I have used it in my practice. I hope it continues to make Zoom better, as it already has. ----- ### "Uniting people in business all in one" — 5.0/5 > **Toni** | *26 August 2026* | Venture Capital & Private Equity | Recommendation rating: 10.0/10 > > **Pros**: I like that it is an easy to use. Usually when people want to go on a meeting, they call it a zoom meeting. Most people have it and know how to use it more than other types of meetings. > > **Cons**: There’s always something to approve upon. I believe when you’re in the medium it’s a little bit limited on what you can do as far as using some features including changing your background or your name, it just a little bit bulky. When people are presenting, the writing can be extra small unless you make it zoomed in or part of the large screen. I wish it was a little bit more simpler so you can still see the writing easily. > > My overall experience has been great. It is the most part very easy to use Simple and has a lot of features. It can be a great source for so many business deals and connections, especially when people are outside of the state or and other countries. ----- ### "Reliable Collaboration Platform" — 3.0/5 > **Fernando** | *25 August 2026* | Architecture & Planning | Recommendation rating: 7.0/10 > > **Pros**: Zoom customer support is very responsive and helpful team that makes it easy to resolve issues quickly and keeps the experience smooth. > > **Cons**: The numbers of features can feel overwhelming, and it may take some time for new users to get familiar with everything. ----- Page: 1 / 589\ Next: [Next page](https://www.capterra.co.za/software/144037/zoom-video-conferencing?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/144037/zoom-video-conferencing) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data