Namely

Namely

by Namely

Who Uses This Software?

Small to medium sized businesses (15 to 2,500 employees) who are looking for a cloud based, user-friendly solution for their HR, payroll, benefits, and talent management needs.

Average Ratings

342 reviews
  • Overall 4.1/5
  • Ease of Use 4.2/5
  • Customer Service 4/5
  • Features 3.9/5
  • Value for Money 3.9/5

Product Details

  • Free Version No
  • Free Trial No
  • Deployment Cloud, SaaS, Web
    Mobile - iOS Native
  • Training In Person
    Live Online
    Webinars
    Documentation
  • Support 24/7 (Live Rep)

Vendor Details

  • Namely
  • http://www.namely.com
  • Founded 2012

About Namely

Namely is the first HR platform that employees actually love to use. Namely is powerful, easy-to-use technology that allows small to mid-sized companies (50 to 1000 employees) to handle their HR, payroll, benefits, and talent management in one place. Coupled with best-in-class support and benefits consulting, every Namely client gets the software and service they need to deliver great HR and a strong, engaged company culture. Learn more at namely.com and schedule your free demo today!

Namely Features

  • Benefits Administration Outsourcing
  • COBRA Administration
  • Claims Management
  • Deduction Management
  • Disability Insurance Administration
  • Employee Database
  • FMLA Administration
  • FSA Administration
  • For Brokers
  • For Employers
  • HIPAA Compliant
  • Health Insurance Administration
  • Life Insurance Administration
  • Provider Management
  • Retiree Administration
  • Retirement Plan Management
  • Self Service Portal
  • Goals
  • Manager-to-Peer Recognition
  • Mention Management
  • Nominations
  • Peer-to-Peer Recognition
  • Performance Management
  • Recognition Tracking
  • Rewards Catalog
  • Rewards Points
  • Social Recognition
  • eCards
  • Compensation Plan Modeling
  • Dashboard
  • HR Metrics Library
  • Leave & Absence Reporting
  • Predictive Modeling
  • Recruiting Management
  • Succession Planning
  • Talent Management
  • Trend Analysis
  • Turnover Tracking
  • 360 Degree Feedback
  • Applicant Tracking
  • Benefits Management
  • Compensation Management
  • Employee Database
  • Employee Profiles
  • Onboarding
  • Payroll Management
  • Performance Management
  • Recruitment Management
  • Self Service Portal
  • Time & Attendance Management
  • Time Off Management
  • Document Management
  • E-Verify/I-9 Forms
  • Electronic Forms
  • Electronic Signature
  • Employee Handbook
  • Job Description Management
  • Orientation Workflow Management
  • Self Service Portal
  • Task Management
  • Training Management
  • 401(k) Tracking
  • Benefits Management
  • Check Printing
  • Direct Deposit
  • Multi-Country
  • Multi-State
  • Payroll Outsourcing
  • Payroll Reporting
  • Self Service Portal
  • Tax Compliance
  • Vacation/Leave Tracking
  • W-2/1099 Preparation
  • Wage Garnishment
  • 360 Degree Feedback
  • Compensation Management
  • Custom Rating Scales
  • Customizable Templates
  • Individual Development Plans
  • On-going Performance Tracking
  • Peer Appraisals
  • Review Cycle Tracking
  • Self Service Portal
  • Self-Appraisals
  • Skills Assessments
  • Weighted Performance Measures

Namely Most Helpful Reviews

As an HRIS Namely is as good as it gets. Works out of the box but it does adapt to your workflows

Reviewed on 2018/04/13
Santiago C.
Chief Development Officer
Education Management, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: As an HRIS Namely is as good as it gets. After using many other platforms in the past, I can say that Namely provides an easy to use platform that works out of the box but offers a great deal of customization to fit your workflows. They are constantly releasing new features and improvements that are visible and useful with a support staff that is always ready to help. Having HRIS, Payroll and Benefits in one place and dedicated client rep and dedicated benefits rep is definetely hard to beat.

Cons: Integration between payroll and HRIS is a work in progress that still needs work. I am confident they will continue to improve it moving forward.

Easy and sustainable.

Reviewed on 2018/09/28
Leon C.
IT Recruiter
Information Technology & Services, 501-1 000 Employees
Used the Software for: 1+ year
Reviewer Source 
4/5
Overall
5/5
Ease of Use
2/5
Features & Functionality
5/5
Customer Support
4/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Namely is simple and easy to use, it requires a few improvements that seem to be coming soon. It still has some glitches that need an urgent fix, but with the few conversations I've had with the Customer Support team, I can tell that Namely will greatly improve in future versions.

Pros: It is a straightforward and easy to use software, the user interface is the simplest one in the market of HR Management tools. It is a good example of the Integration between Payroll and HR Systems, and might be useful in the Linkbuilding bussiness with a few enhancements and addons. The Customer Service is great and the people involved are very kind and competent.

Cons: The customization of the processes is not easy to implement, and tends to be tiresome, and in many cases it slows down the navigation. It is currently lacking a proper auto-sync feature. It does not have the E-signature feature for current employees. The performance management module has a complicated nature. There could be a better integration between the HR and the Payroll modules. As I explained in the Pros, it is easy to use but it could be highly improved in terms of pragmatic functionalities over the user friendly interface.

Namely

Reviewed on 2019/11/22
Maya L.
Leasing Agent
Real Estate, 51-200 Employees
Used the Software for: 6-12 months
Reviewer Source 
4/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: I loved Namely. I wish they didn't mess up the tax stuff so our company could still use Namely.

Pros: I loved Namely. It was easy to use and it was great to have the app right on my phone. I could keep track of all my income easily. However, our company had to switch to another platform recently for payroll. I'm sad because I liked Namely way better than the new software we are using.

Cons: I heard the reason our company stopped using Namely was because they were not reporting and/or paying the required taxes. Not sure the exact situation, but it was something about the taxes that our company decided to switch to another platform.

Great for Open Enrollment and Paydays

Reviewed on 2019/10/29
Verified Reviewer
Product Designer
Computer Software, 201-500 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Namely has made open enrollment an easy and clear experience. I would recommend it to anyone looking for open enrollment and payment solutions.

Pros: Namely makes enrolling in benefits incredibly easy and simple to understand. I've used it for the past two years, and I appreciate the clarity that it provides when making your selections. For example, when choosing how much to contribute to an HSA, Namely makes it clear how much will be deducted from each paycheck based on the total amount that you would like to contribute during the year.

Cons: Namely is a great tool, so it's hard to find something that I don't like about it. One thing about it that I don't like is the fact that, when you sign in, the first thing you see is a sort of "newsfeed" that shows your coworkers' birthdays and work anniversaries. My company doesn't use that feature much, so it became stale and it wasn't the most useful information to see upon logging in.

Avoid at all costs

Reviewed on 2018/12/04
Verified Reviewer
Director, People
Internet, 201-500 Employees
Used the Software for: 2+ years
Reviewer Source 
1/5
Overall
3/5
Ease of Use
1/5
Features & Functionality
1/5
Customer Support
1/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Terrible - service reps do not know the system, standard payroll practice, let alone any questions. Service tickets get lost, takes months for resolution of more complex tasks and extreme micromanagement

Pros: It's pretty. There is really no other pro.

Cons: HRIS:
No proper Leave tracking for maternity/paternity, jury duty, bereavement leave ETC
There's no way to see a PTO accrual history
Employees are not alerted when their address format is invalid
Only one set of holidays - UK sees all US Holidays
When reporting structure changes you have to make MANUAL changes in Namely Payroll IN ADDITION to doing a mass upload in the HRIS
Doesn't auto track history of Job titles
Need to manually assign PTO to employees not automatic
Leave approval amends, not sent
Lack of point in time reporting
Does not auto assign pay group based on the type of pay entered
Payroll:
You can't retract partial payments
Had to print W2s and sort through employees that electronically consented and send out those that did not
"We have to do all of the calculations manually when there is a comp change in the middle of a pay period "
Invalid addresses prevent us from proceeding with payroll
We are unable to easily add "time and a half" for employees who work on holidays
Takes weeks to add a new department code
Tax withholdings do not flow seamlessly from HRIS to Payroll
If we need to Mark an employee as FICA tax exempt we need have to reach out to Namely as only they can do this
Employee ID do not flow over to HRIS
Manually have to add holiday pay for employees does not flow into payroll
You have to manually exclude employees from payroll once terminated
Time and attendance:
Time card entry is tedious
PTO doesn't communicate to Payroll
You have to man

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