---
description: Learn more about InterDialog UCCS price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: InterDialog UCCS Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [InterDialog UCCS](/software/143587/interdialog-uccs)

# InterDialog UCCS

Canonical: https://www.capterra.co.za/software/143587/interdialog-uccs

> ID Cloud is an AI-powered contact center software platform unifying voice, email, chat, social media \&amp; video into one single interface.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Ease of Use**.

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## Overview

### Who Uses InterDialog UCCS?

Financial Institutions &#10;&#9;Insurance&#10;&#9;Telecom&#10;&#9;BPO&#10;&#9;Courier&#10;&#9;Logistics&#10;&#9;E-Commerce&#10;&#9;Real Estate&#10;&#9;Service providers&#10;&#9;Travel \&amp; Tourism&#10;&#9;Radio taxi services&#10;&#9;Retail \&amp; E-Commerce&#10;&#9;Education

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money |  | Based on overall reviews |
| Features |  | Based on overall reviews |
| Recommendation percentage | - | ( Likelihood to recommend) |

## About the vendor

- **Company**: Teckinfo Solutions
- **Founded**: 1995

## Commercial Context

- **Starting Price**: ₹5 000,00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: India

## Features

- Automatic Call Distribution
- CRM
- Call Center Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Routing
- Call Scripting
- Call Transfer
- Campaign Management
- Computer Telephony Integration
- IVR
- Multiple Scripts
- Phone Key Input
- Predictive Dialer
- Queue Management
- Reporting/Analytics
- Survey/Poll Management
- Text to Speech

## Support Options

- 24/7 (Live rep)
- Chat

## Category

- [Call Centre Software](https://www.capterra.co.za/directory/30007/call-center/software)

## Related Categories

- [Call Centre Software](https://www.capterra.co.za/directory/30007/call-center/software)
- [IVR Software](https://www.capterra.co.za/directory/30231/ivr/software)
- [Predictive Dialer Software](https://www.capterra.co.za/directory/30597/predictive-dialer/software)

## Alternatives

1. [Convoso](https://www.capterra.co.za/software/76768/cloud-predictive-dialer) — 4.5/5 (386 reviews)
2. [Readymode](https://www.capterra.co.za/software/136728/readymode) — 4.6/5 (136 reviews)
3. [HoduCC](https://www.capterra.co.za/software/156136/hoducc) — 4.6/5 (95 reviews)
4. [wolkvox](https://www.capterra.co.za/software/193276/wolkvox) — 4.6/5 (100 reviews)
5. [CallTools](https://www.capterra.co.za/software/149510/call-center-software) — 4.8/5 (155 reviews)

## Reviews

### "Amazing dialer with fully customizable as per requirement and very user friedly" — 5.0/5

> **Tarun** | *04 June 2016*
> 
> this tool is having nice features for user requirements. Team is able to modify as per the requirements. &#13;&#10;&#13;&#10;Only one thing needs to be changed Time for new changes need to be reduced as the industry is going at very fast rate.

## Links

- [View on Capterra](https://www.capterra.co.za/software/143587/interdialog-uccs)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/143587/interdialog-uccs> |
| de-AT | <https://www.capterra.at/software/143587/interdialog-uccs> |
| de-CH | <https://www.capterra.ch/software/143587/interdialog-uccs> |
| en | <https://www.capterra.com/p/143587/InterDialog-UCCS/> |
| en-AE | <https://www.capterra.ae/software/143587/interdialog-uccs> |
| en-AU | <https://www.capterra.com.au/software/143587/interdialog-uccs> |
| en-CA | <https://www.capterra.ca/software/143587/interdialog-uccs> |
| en-GB | <https://www.capterra.co.uk/software/143587/interdialog-uccs> |
| en-IE | <https://www.capterra.ie/software/143587/interdialog-uccs> |
| en-IL | <https://www.capterra.co.il/software/143587/interdialog-uccs> |
| en-IN | <https://www.capterra.in/software/143587/interdialog-uccs> |
| en-NZ | <https://www.capterra.co.nz/software/143587/interdialog-uccs> |
| en-SG | <https://www.capterra.com.sg/software/143587/interdialog-uccs> |
| en-ZA | <https://www.capterra.co.za/software/143587/interdialog-uccs> |

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