PingPlotter

PingPlotter

by Pingman Tools

Who Uses PingPlotter?

MSPs, IT support, VOIP, cloud services, network admin, broadcasters, gamers, and just about everyone else who uses a network for business or personal use.

What Is PingPlotter?

PingPlotter is a graphical traceroute and ping tool that visualizes network performance in a way that makes identifying the source of problems quicker and easier for everyone from online gamers and video streamers to VoIP admins and IT pros. Features for remote deployment, network monitoring, scripting, and a web interface are included along with several additional capabilities.

PingPlotter Details

Pingman Tools

http://www.pingman.com

Founded 1998

PingPlotter Pricing Overview

PingPlotter starts at US$39,99/one-time. PingPlotter has a free version and offers free trial. See additional pricing details for PingPlotter below.

Starting Price

US$39,99/one-time

Pricing Details

$39.99 - Standard $349 - Professional

Free Version

Yes

Free Trial

Yes

Deployment

Installed - Mac

Installed - Windows

Mobile - iOS Native

Training

Documentation

Support

Business Hours

PingPlotter Features

Network Monitoring Tools
Bandwidth Monitoring
Baseline Manager
Dashboard
IP Address Monitoring
Internet Usage Monitoring
Network Diagnosis
Network Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting
Alerts / Escalation
Bandwidth Troubleshooting
Change Management
Configuration Management
Connectivity Management
Data Visualization
Historical Audit
Mobile Network Troubleshooting
Network Analysis
Network Monitoring

PingPlotter Reviews

Showing 5 of 104 reviews

Overall
4.7/5
Ease of Use
4.6/5
Customer Service
4.4/5
Features
4.6/5
Value for Money
4.3/5
Kevin L.
Principal
Insurance, 2-10 Employees
Used the Software for: Free Trial
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2019/02/04

"Carrier issues validated"

Comments: We’ve been having service outages with our Commercial- Time Warner/ Spectrum Cable internet service for a few months. We’ve had five different technician visits over this time trying to resolve the same issue. With all of the visits we have replaced every piece of internal house cabling and external drop to the pole tap, and all the modem/ router/ switches. And at a serious cost! The last two visits were by senior technicians and they came with laptops to show us the health history of our account. We had be writing down the times and dates of the outages to help them pinpoint the problem. What we found is their sampling rate time frame is way broader than they were telling us. Meaning we could tell them the service was out for say an hour on this day/time, but they couldn’t see it on their tools dashboard. Looking forward to clearing up the intermittent outages problem. Many thanks!

Pros: Easy of install and use. It wasn’t until we installed Ping Plotter and took screen shots of those subsequent days for QOS proof did they start to get somewhat serious about the problem! Up till then it was a patch it and move on. patch it and move on mentality. Now that we have our own tool, we gain better QOS data.

Cons: Glad to report we did not find any issues with the software.

  • Reviewer Source 
  • Reviewed on 2019/02/04
Verified Reviewer
Theatre Arts & Video Gaming Scholar
Computer Networking, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    Unrated
  • Value for Money
    3/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 2019/11/08

"PingPlotter is a great replacement for the tiresome ping command "

Comments: We use ping plotter when troubleshooting client networks. We use it quite a bit for basic ping and traceroute, but also for other issues - such as quality of service. By using PingPlotter, we are able to tweak hardware firewall rules to adjust throughput on network segments. We do this by adjusting rules while keeping notice of the latency visualization. For example, we have used PingPlotter to improve VOIP traffic by discovering unnecessary packet filtering.

Pros: The multi-connection capability of PingPlotter is definitely a strength. Combining ping with route information is also a key feature. Lastly, the visualization of data is much friendlier than just reading numbers. The strength of theses three together avoids the need for multiple command prompt windows to be open and also removes the guesswork out of keeping track of each.

Cons: The cost. It works very well, however, the cost (Professional Edition) is quite high.

  • Reviewer Source 
  • Reviewed on 2019/11/08
Dennis J.
Owner
Broadcast Media, 2-10 Employees
Used the Software for: Free Trial
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 2020/02/29

"Amazing tool for convincing your IP to fix their equipment!"

Comments: Very positive experience overall. Nice to absolutely know what is going on with networking issues rather than guess what might be causing a problem. Graphic representation is so much easier than plotting using a typical trace route program.

Pros: Program was very easy to set up and run. Great for seeing how many hops are between you and your destination as well as what may be causing issues. Graph was very revealing and my provider could not deny that there was a latency issue which returned daily at the same time every day and then went away at night. Armed with that information, it not only helped me to convince them to replace their router but improved their overall network performance as well.

Cons: Documentation could use some improvement, but figuring out how to use it by playing with it was fairly intuitive. Screen capture of the graph didn't work real well and was kind of clunky as well as difficult to see, but taking a photo with my phone camera worked well and was easy to send to my IP by text.

  • Reviewer Source 
  • Reviewed on 2020/02/29
Robert B.
Sr Network Engineer
Information Technology & Services, 1 001-5 000 Employees
Used the Software for: Free Trial
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    4/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 2020/03/25

"Great Tool!! "

Comments: Good experience with pingplotter - no complaints.

Pros: This is a great tool and a must have for all IT staff who perform support for networks. Without a product like this to use for troubleshooting, it gets to be very difficult to nail down issues. I recommend this product again as a great tool.

Cons: The trial length is a little too short for my likling as it does not allow for the product to really be tested in a real environment.

  • Reviewer Source 
  • Reviewed on 2020/03/25
Rachel R.
Director
Computer Networking, 2-10 Employees
  • Overall Rating
    3/5
  • Ease of Use
    3/5
  • Features & Functionality
    2/5
  • Customer Support
    4/5
  • Value for Money
    1/5
  • Likelihood to Recommend
    2/10
  • Reviewer Source 
  • Reviewed on 2018/02/12

"Looking at the Pro version. The tool works very well, but limited in ability for its price."

Comments: Visibility of some network issues. I would purchase some licenses immediately if they were 1/5 of the price (which is where I would put a price on this software) however since the seat license is so high, I will look for other solutions.

Pros: Graphical representation of IP traceroutes and ping stats done at the same time.
The graphical information is clear and concise, with the ability to scroll through a timeline to some extent.
The software cleanly loads in Win10 without crashing.

Cons: Timeline information needs work as it's not intuitive to scroll through specific times/dates. There is no obvious way to look at a time period over 7 days and examine a 3 minute interval in detail for example. Pricewise;
I purchased a Fingbox which is a physical device which has a lot more ability than this software although the uses are different I feel the value for money for this software is not good!
The price of this software is way over priced for the pro version. There are no bulk purchase discounts at all so no incentive to purchase more than once license at a time.
The features the software offers is very small for what you would expect at the price.
There are many free tools out there which seem to do the same thing. Ultimately it won't take long for someone to write an equivalent at a sensible price. The trial period for the pro version should be longer. I didn't really get much time to spend on customisation. Take out the weekends and normal busy daily activities and there isn't really much time to spend on the testing it in 14 days.

  • Reviewer Source 
  • Reviewed on 2018/02/12