Bullhorn ATS & CRM

Who Uses Bullhorn ATS & CRM?

Bullhorn works with recruiting agencies of any size. Bullhorn is perfect for companies looking to scale without limitation, increase productivity, and make more placements.

What Is Bullhorn ATS & CRM?

Bullhorn is the global leader in CRM and operations software for the staffing industry. More than 10,000 staffing companies rely on Bullhorn's cloud-based platform to place talented candidates in new roles, build relationships with clients, and power their staffing process across all teams, running as one. Headquartered in Boston, with offices around the world, Bullhorn founder-led and employs more than 950 people globally.

Bullhorn ATS & CRM Details

Bullhorn

https://www.bullhorn.com

Founded 1999

Bullhorn ATS & CRM video
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Bullhorn ATS & CRM pricing overview

Bullhorn ATS & CRM does not have a free version and does not offer a free trial.


Free Version

No

Free Trial

No

Bullhorn ATS & CRM deployment and support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online

Deployment

  • Cloud, SaaS, Web
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Bullhorn ATS & CRM Features

  • Assessments
  • Background Screening
  • Candidate Tracking
  • Internal HR
  • Interview Scheduling
  • Job Posting
  • Onboarding
  • Recruiting Firms
  • Resume Parsing
  • Resume Search
  • Self Service Portal
  • Workflow Management

View full list of Applicant Tracking Systems

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View full list of HR Software

  • Assessments
  • Background Screening
  • Billing & Invoicing
  • CRM
  • Candidate Management
  • Internal HR
  • Interview Management
  • Job Posting
  • Lead & Sales Management
  • Payroll Management
  • Reference Checking
  • Resume Parsing
  • Resume Search
  • Self Service Portal

View full list of Recruitment Agency Software

  • Assessments
  • Background Screening
  • CRM
  • Internal HR
  • Interview Management
  • Job Posting
  • Job Requisition
  • Onboarding
  • Recruiting Firms
  • Reference Checking
  • Resume Parsing
  • Self Service Portal

View full list of Recruitment Software

  • Billing & Invoicing
  • CRM
  • Candidate Management
  • Interview Management
  • Job Posting
  • Job Requisition
  • Onboarding
  • Payroll Management
  • Resume Parsing
  • Self Service Portal
  • Temporary Staffing

View full list of Staffing Agency Software

Bullhorn ATS & CRM Alternatives

More Bullhorn ATS & CRM alternatives

Bullhorn ATS & CRM Reviews

Read all reviews

Overall rating

4,1/5

Average score

Ease of Use 4,1
Customer Service 4
Features 4
Value for Money 3,8

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Wendy K.
Director, Recruiting
Information Technology & Services, 501-1 000 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    4 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 2016/08/18

"Bullhorn for your Daily Use- Staffing Recruiters Best Friend"

Comments: Bullhorn is both our ATS and CRM. We utilize the tool on a daily basis for Activity Tracking, Reporting, Job Order Management and Candidate Search. The tool has helped bring everyone to a common platform with a common process. This has helped us maintain better performance metrics, overall reporting and candidate engagement.

Pros: Bullhorn is a great tool that is very user friendly and easy to navigate. The time to get a recruiter or an account manager up to speed on the basics of Bullhorn is relatively simple. Getting people to use all the power of Bullhorn is where consistent reminders and training is needed. The tool is great for tracking anything and allows you to forget because you can set reminders to follow up on items, track past emails, etc. The tool really will change how you recruit.

Cons: Bullhorn has lots of great tools out of the box so it is best to explore this before completing too much customization and automations. You may find better out of the box ways to do things versus spending money on customizations that you don't need or use after going live.

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 2016/08/18
Stacey D.
Candidate Relations Specialist
Staffing & Recruiting, 11-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    2 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 2019/12/06

"Great ATS, the best one I have used as a Recruiter"

Comments: Bullhorn ATS is overall a great tool for our recruiting team and we enjoy using it. It integrates well with a lot of the other tools we use to improve the candidate experience including Herefish, LinkedIn, TextUs, etc. Wish customer support was a bit stronger with stronger, long-lasting solutions, but overall we like it.

Pros: Integrates with a lot of other software we use like TextUs, Herefish, LinkedIn, LinkedIn Jobs, etc. We also like that it has a lot of capability and functionality, more than other ATS's I have used. It also has a fairly easy to use interface and a lot of training materials, which makes it easy to onboard new recruiters on to our team.

Cons: Customer Support is very unhelpful when we try to add new functionality, suggest Bullhorn updates, or if we have a system issue. We have not been impressed with their problem-solving or timely support.

  • Reviewer Source 
  • Reviewed on 2019/12/06
Arthur thomas M.
BDR
Staffing & Recruiting, 11-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2021/02/11

"Bullhorn ATS"

Comments: The biggest problems were the detailed level of contact information that was retained and put into use by the software to help the company more closely pin down and identify the right candidate.

Pros: Bullhorn was a very robust and comprehensive tracking system for contacts and for finding candidates and keeping track of all of the pertinent information. It could be tailored to fit the needs of the individual company that it was being used be they large or small.

Cons: There were not really any features that about Bullhorn that I did not like as I was constantly learning about new features as we expanded the uses for the software.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2021/02/11
Megan S.
Director
Staffing & Recruiting, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    3 /5
  • Ease of Use
    2 /5
  • Features & Functionality
    2 /5
  • Customer Support
    1 /5
  • Value for Money
    1 /5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Reviewed on 2020/07/11

"Disappointed - All Talk & No Follow Through"

Comments: I rarely leave poor reviews. However; I was so thoroughly taken in with a software I want to share my experience for future potential users. The customer service is great from the tech team- they get in touch with you quickly. However; I was often finding work arounds myself, or being advised work arounds instead of having issues resolved (example- The DPA/Non DPA issue- an excel spreadsheet can do this, yet a CRM cannot?) I was debited on the incorrect date & then when I requested they refund until the due date, I was re-debited again on the correct date. The communication was poor- their billing team are based in the US and there was no acknowledgement of the mistake. My initial consultant chased them down for me, and advised me of their error. Lucky. The product was oversold. For example; I was advised their 'merge docs' feature would allow me to bull data directly from the 'Overview', 'Work Histories' which later proved to be false. Finally, when I requested to end my contract & transfer my data (I advised a specific date I needed it, when my CRM would be ready) they advised it would take 15 business days & I was to put no further data in my system during that 15 days, and then gave me my data after 3. I now have no CRM for 4 weeks. It's just a complete lack of regard, or care about individual customers once you've signed. There is no continuity of care & it's extremely disappointing for me as a customer, & their sales team who did a great job in the beginning.

Pros: - The ability to hashtag consultants, client contacts & candidates
- The appearance is user friendly
- The ability to customise individual views at the consultant level
- The availability of training online
- The ability to customise yourself without the help of the team.

Cons: - It's old & clunky with attempts to modernise its appearance & features.
- The search uses boolean so consultants require training to know how to search, build lists & find candidates & contacts. EG, you write 'Bob' into search, & it won't appear but you'll add an asterisk & it will appear. If you had 'Bob Jane' in the first name, it also won't appear.
- The filters don't work correctly. EG, we have 'DPA' & 'Non DPA' - BH did not have the ability to differentiate between the two using the filter, because they both said 'DPA'. We had to either change the terminology (which is industry standard in the medical field) or use the advanced search rather than the filters.
- The updating of the custom fields is clunky & not intuitive. Adding in multiple job types was limited to 3 (i.e. salary, contract & temp - we have additional types)and each one required individual customizing (fair) which the played havoc if it didn't match up to the master file which overrode the other 3. EG, ALL custom fields were required on the master, and then you'll match up each in the individual job type as required. You'd then just include what was required in the individual job type.
- The migration from our old CRM was poor. One Example- We ended up with thousands of files that were 'New South Wales' which got turned into 'New South Western Australiales. We were refused assistance in fixing this
- It's slow to load
- Clear your cache daily- or things will break
- No ability to add locations.

  • Reviewer Source 
  • Reviewed on 2020/07/11
Verified Reviewer
Operations Manager
Staffing & Recruiting, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2020/12/16

"Bullhorn ATS - Is just the best"

Comments: I recommend Bullhorn to many of our staffing clientele, I always go back to all the features Bullhorn provides, all of the integrations we use (Indeed/LinkedIn) to name a few. The ease of use is a big one for us and it just works so well with our business!

Pros: Bullhorn is so user friendly first off! When i train new employees on the use and flow of Bullhorn I have never had an issue with them not understanding. There are so many training videos that show step by step instructions on how to move throughout Bullhorn that are so helpful!

Cons: There are sometimes latency issues, but this seems to get fixed quite fast! Other than that, we typically do not have many issues within Bullhorn that are worth complaining about.

  • Reviewer Source 
  • Reviewed on 2020/12/16