--- description: Learn more about Loyal Zoo price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Loyal Zoo Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/10031/customer-loyalty/software) > [Loyal Zoo](/software/143016/loyal-zoo) # Loyal Zoo Canonical: https://www.capterra.co.za/software/143016/loyal-zoo Page: 1 / 5\ Next: [Next page](https://www.capterra.co.za/software/143016/loyal-zoo?page=2) > Loyalzoo is a digital loyalty system for independent retailers \& restaurants, helping increase customer spending and recurring revenues > > Verdict: Rated **4.4/5** by 104 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Loyal Zoo? Loyalzoo is the easiest digital loyalty and memberships service for any small/medium sized retailers. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 104 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Loyalzoo - **Location**: London, UK - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$47,00 - **Pricing model**: Other (Free Trial) - **Pricing Details**: $57/month per store, this includes: - 7 day free trial - stamps or points based rewards system - 2 x marketing messages a month - no contracts, cancel anytime - runs on most point-of-sale systems Annual subscription available, offering 2 months free, for $570/year. Loyalzoo is also natively available on the Clover app market and the Epos Now app store. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, United Kingdom, United States ## Features - Alerts/Notifications - CRM - Campaign Management - Communication Management - Customer History - Engagement Tracking - Live Chat - Loyalty Cards - Loyalty Program - Membership Management - Promotions Management - Reporting/Analytics - Rewards Management - SMS Marketing - Social Promotion ## Integrations (2 total) - Clover - Lightspeed Retail ## Support Options - Email/Help Desk - Phone Support - 24/7 (Live rep) - Chat ## Category - [Customer Loyalty Software](https://www.capterra.co.za/directory/10031/customer-loyalty/software) ## Related Categories - [Customer Loyalty Software](https://www.capterra.co.za/directory/10031/customer-loyalty/software) - [Mobile Marketing Software](https://www.capterra.co.za/directory/31308/mobile-marketing/software) - [Customer Engagement Software](https://www.capterra.co.za/directory/30906/customer-engagement/software) ## Alternatives 1. [AppsFlyer](https://www.capterra.co.za/software/156811/appsflyer) — 4.5/5 (138 reviews) 2. [Braze](https://www.capterra.co.za/software/155423/appboy) — 4.7/5 (168 reviews) 3. [SlickText](https://www.capterra.co.za/software/155430/slicktext-com) — 4.8/5 (268 reviews) 4. [Xtremepush](https://www.capterra.co.za/software/151231/xtremepush) — 4.5/5 (55 reviews) 5. [Emma by Marigold](https://www.capterra.co.za/software/75428/emma) — 4.2/5 (156 reviews) ## Reviews ### "Great for our shop\!" — 5.0/5 > **Jonathan** | *29 October 2018* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: It is very easy for customers and staff to use. Free to download and setup an account. We didn't need another device so it helps us avoid device clutter. > > **Cons**: Lack of customizability for each shop unless paying for a full year up front. ----- ### "Loyalzoo Review" — 5.0/5 > **Samantha** | *05 October 2019* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: Super easy integration with our POS software, very easy to navigate for customers as well as staff, nice to be able to set your own discounts\! > > **Cons**: We haven't had any issues with Loyalzoo, no customer complaints either, only feedback would be that customers are sometimes unaware they have points to redeem for discounts. > > We really enjoy the ease of use and that customers can easily check in with the app so we don't even have to look up their name or email to reward/redeem their points. ----- ### "Best Loyalty Program We Have Used To Date\!" — 5.0/5 > **Ben** | *20 January 2018* > > **Pros**: The price for what you get is really unbeatable. It has most of the features we need in a loyalty program. Love the 2x loyalty points and ability to push out promotions any time. > > **Cons**: My only issue is so far I have been unable to figure out how to connect it to my WooCommerce store. It would be nice to be able to sync our customers that shop online and in store so they could earn points regardless their method of shopping. ----- ### "Most bang for your buck" — 5.0/5 > **hoang** | *19 March 2021* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: Loyal Zoo does exactly what I need it to do. It's a digital stampcard for clients that's very inexpensive and does everything other similar products offer. 1)You can customize your points 2)It has a history of clients' activities 3)It is inexpensive 4)You can also use their texting feature to text clients for promos 5)You can add notes for each client essentially creating a client profile > > **Cons**: For the approximately 2 years that I've used Loyal Zoo there were no issues with the software itself. There was one problem when I was away from work and I needed to look up a client but forgot my password. I emailed them and I was not able to get it until the next day. > > I love the ease and the pricing for this product makes it an easy choice ----- ### "Great potential ...but it’s not there yet\!" — 3.0/5 > **Hope** | *19 October 2020* | Hospitality | Recommendation rating: 1.0/10 > > **Pros**: LoyalZoo has great potential and it’s definitely an affordable option if you’re already using the POS system, Clover. The messaging and promotions feature is great. > > **Cons**: If you’re not using Clover, it’s a LOT of work around and manual labor to add loyalty points. The paid membership platform has great potential but needs work. The aesthetics, back end, and website widget option definitely need work. It’s clunky but doable. The promotion and messaging feature doesn’t work well on a mobile device. You have to create your promotions on a desktop. > > Customer experience is amazing\! ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.co.za/software/143016/loyal-zoo?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/143016/loyal-zoo) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data