---
description: Learn more about FreshBooks price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
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title: FreshBooks Price, Reviews & Features - Capterra South Africa 2026
---

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# FreshBooks

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> An easy invoicing and accounting solution starting at R68.00/mth (first 6 mths). Join 24 million people who've already used FreshBooks.
> 
> Verdict: Rated **4.5/5** by 4516 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses FreshBooks?

FreshBooks is cloud based accounting designed to help small businesses in information technology, legal, creative, marketing and construction, among other sectors.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 4516 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: FreshBooks
- **Location**: Toronto, Canada
- **Founded**: 2004

## Commercial Context

- **Starting Price**: R68,00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Lite: R68/mth (first 6 mths)&#10;&#10;Plus: R120/mth (first 6 mths)&#10;&#10;Premium: R280/mth (first 6 mths)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, New Zealand, South Africa, United Kingdom, United States

## Features

- Accounting
- Accounts Payable
- Accounts Receivable
- Activity Dashboard
- Activity Tracking
- Bank Reconciliation
- Billable & Non-Billable Hours
- Billing & Invoicing
- Client Management
- Collaboration Tools
- Customer Statements
- Customizable Invoices
- Direct Deposit
- Electronic Payments
- Employee Database
- Employee Management
- Expense Tracking
- Financial Analysis
- Financial Management
- Financial Reporting
- Income & Balance Sheet
- Invoice Management
- Invoice Processing
- Job Costing
- Mileage Tracking
- Mobile Payments
- Mobile Receipt Upload
- Multi-Currency
- Multi-Period Recurring Billing
- Online Payments
- Payment Processing
- Payroll Management
- Payroll Reporting
- Performance Metrics
- Profit/Loss Statement
- Project Management
- Project Time Tracking
- Quotes/Estimates
- Receipt Management
- Receivables Ledger
- Reporting & Statistics
- Reporting/Analytics
- Spend Control
- Tax Calculation
- Tax Compliance
- Tax Management
- Time & Expense Tracking
- Timesheet Management
- Trip Logs
- W-2 Preparation

... and 15 more features

## Integrations (120 total)

- 123FormBuilder
- 2Ship
- AWeber
- ActiveCampaign
- Acuity Scheduling
- Adobe Commerce
- Agile CRM
- Apipheny
- Approveit
- Asana
- Autotask PSA
- Avalara
- Basecamp
- Bench
- Bidsketch

... and 105 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Billing and Invoicing Software](https://www.capterra.co.za/directory/30015/billing-and-invoicing/software)

## Related Categories

- [Billing and Invoicing Software](https://www.capterra.co.za/directory/30015/billing-and-invoicing/software)
- [Mileage Tracking Software](https://www.capterra.co.za/directory/34115/mileage-tracking/software)
- [Accounting Software](https://www.capterra.co.za/directory/1/accounting/software)
- [Construction Accounting Software](https://www.capterra.co.za/directory/20003/construction-accounting/software)
- [Legal Billing Software](https://www.capterra.co.za/directory/20039/legal-billing/software)

## Alternatives

1. [QuickBooks Online](https://www.capterra.co.za/software/141374/quickbooks-online) — 4.3/5 (8451 reviews)
2. [PayPal](https://www.capterra.co.za/software/179251/paypal) — 4.6/5 (26419 reviews)
3. [Abby](https://www.capterra.co.za/software/1036470/abby) — 4.7/5 (604 reviews)
4. [Xero](https://www.capterra.co.za/software/169561/xero) — 4.4/5 (3294 reviews)
5. [QuickBooks Enterprise](https://www.capterra.co.za/software/46497/quickbooks-enterprise) — 4.5/5 (20642 reviews)

## Reviews

### "They will block your account with no explanation." — 1.0/5

> **Sean** | *10 September 2025* | Construction | Recommendation rating: 0.0/10
> 
> **Pros**: It worked well until they shut my account down with no explanation. I highly recommend keeping your data elsewhere. They won't give access to it.
> 
> **Cons**: They shut my account down and didn't explain why and started ignoring my emails. I am in waterproofing and I've been creating quotes just fine during the free trial and a few days after I paid they shut my account down and wouldn't tell me why or give a refund. I put lots of time into getting all those quotes migrated onto the system and now I have to start again on a different app. I wouldn't recommend for small businesses that don't have their data in multiple places coz finding all the quotes I've sent is gonna take a while. I had used them for another business that had 2-3 transactions a month for over 2 years so I felt comfortable using them for this new business that had more transactions. I was wrong to have done so.
> 
> Customer support is horrible. They won't answer you, just give you pre written responses. Not sure why.

-----

### "Great for freelancers..." — 5.0/5

> **Ashley** | *14 January 2026* | Consumer Services | Recommendation rating: 9.0/10
> 
> **Pros**: I like that Freshbooks is user friendly. It's simple to create invoices  which I do all the time. It saves so much time
> 
> **Cons**: There's nothing I don't like about Freshbooks. It's definitely more for small businesses though. If you are a larger business, I'd look elsewhere.
> 
> I've been using Freshbooks for about 3 years and have had a great experience. It's perfect for my cleaning business and has all the tools I need.

-----

### "Fresh start with Freshbooks" — 4.0/5

> **Ray** | *10 November 2025* | Accounting | Recommendation rating: 3.0/10
> 
> **Pros**: Really simple to use interface. Easy to enter time, projects and expenses and great reporting tools to analyze the  data
> 
> **Cons**: There isnt much to dislike about this software,  the three years i used it daily and loved it and recommended
> 
> Its such a refreshijg software to use and very simple and user friendly ux. Easy to navigate through the application

-----

### "FreshBooks Fan" — 4.0/5

> **Mary** | *30 April 2026* | Education Management | Recommendation rating: 9.0/10
> 
> **Pros**: As a management tool, Freshboks was helpful and easy to use. User interface was easy to pick up and I experienced no bugs or issues.
> 
> **Cons**: Customer service was difficult to connect with. Questions went unanswered, but this ultimately didn't affect usability.
> 
> My overall experience with FreshBooks was positive. I would continue to use and absolutely recommend to friends.

-----

### "Basic ease of use but with a high price" — 3.0/5

> **Hilary** | *16 May 2025* | Construction | Recommendation rating: 6.0/10
> 
> **Pros**: To accomplish the normal everyday estimates and invoicing it is fairly simple to use. It offered me the mileage tracking without paying additional for it, but it does have some inaccuracies
> 
> **Cons**: For the price it doesn't have the add-ons and lots of missing features that I could get from another program, but it's a lot to transfer to another one so I have tolerated it. The tracking mode isn't 100% accurate and it does not send you automatically a copy of your invoice or estimate to your email and can be tricky to go back and find it and they only save it for a certain period of time
> 
> When I first got the program it was very inexpensive and the main thing I liked was my accountant could access all of my stuff. It has since doubled in price and a lot of the features that they add do not benefit me like the payroll section. You can only have one person as such myself without paying extra on top of the $60 a month

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