FreshBooks

by FreshBooks

Who Uses FreshBooks?

FreshBooks is cloud based accounting designed exclusively for the self employed. Spend less time on frustrating paperwork and more time doing the work that gets you paid!

What Is FreshBooks?

FreshBooks automates daily accounting activities namely invoice creation, payment acceptance, expenses tracking, billable time tracking and financial reporting. Try it free for 30 days, no credit card required.

FreshBooks Details

FreshBooks

http://www.freshbooks.com

Founded 2004

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FreshBooks pricing overview

See pricing plans

FreshBooks does not have a free version but does offer a free trial. FreshBooks paid version starts at R 68,00/month.

Starting Price

R 68,00/month See pricing details

Free Version

Free Trial

Yes, get a free trial

See pricing plans

FreshBooks deployment and support

Support

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
Chat

Deployment

Cloud, SaaS, Web-based
Mac (Desktop)
Windows (Desktop)
Android (Mobile)
iPhone (Mobile)
iPad (Mobile)

Training

Live Online
Webinars
Documentation
Videos

FreshBooks Features

Accounting Software

API
Access Controls/Permissions
Accounting
Accounts Payable
Accounts Receivable
Activity Dashboard
Activity Tracking
Approval Process Control
Audit Management
Audit Trail
Automatic Billing
Bank Reconciliation
Billing & Invoicing
Budgeting/Forecasting
CPA Firms
Compliance Management
Credit Card Processing
Document Storage
Expense Claims
Expense Tracking
Financial Management
Financial Reporting
Fixed Asset Management
For Government
Fund Accounting
General Ledger
Income & Balance Sheet
Inventory Management
Inventory Tracking
Invoice Management
Mobile Access
Multi-Currency
Multi-Location
Nonprofits
Order Management
Payroll Management
Project Accounting
Project Management
Projections
Purchase Order Management
Purchasing & Receiving
Quotes/Estimates
Receipt Management
Recurring/Subscription Billing
Reminders
Sales Tax Management
Status Tracking
Tax Management
Third Party Integrations
Workflow Management

View full list of Accounting Software

Accounts Payable Software

1099 Preparation
ACH Payment Processing
API
Accounting
Accounting Integration
Activity Dashboard
Aging Tracking
Alerts/Notifications
Approval Process Control
Audit Management
Audit Trail
Bank Reconciliation
Billing & Invoicing
Cash Flow Management
Cash Management
Check Writing
Compliance Management
Configurable Workflow
Customizable Reports
Data Extraction
Data Import/Export
Document Management
Document Storage
Duplicate Payment Alert
ERP
Electronic Funds Transfer
Electronic Payments
Expense Tracking
Financial Analysis
Financial Management
Fraud Detection
General Ledger
Inventory Management
Invoice Management
Invoice Processing
Mobile Access
Multi-Currency
PO Reconciliation
Purchase Order Management
Real Time Data
Real Time Reporting
Receipt Management
Recurring Payments
Reporting & Statistics
Reporting/Analytics
Status Tracking
Supplier Management
Third Party Integrations
Vendor Management
Workflow Management

View full list of Accounts Payable Software

Accounts Receivable Software

ACH Payment Processing
API
Account Reconciliation
Accounting
Accounting Integration
Activity Dashboard
Aging Tracking
Alerts/Notifications
Approval Process Control
Bank Reconciliation
Billing & Invoicing
Cash Flow Management
Cash Management
Check Processing
Collections Management
Contact Database
Credit Card Processing
Customer Statements
Customizable Reports
Customizable Templates
Data Import/Export
Discount Management
Document Management
Electronic Payments
Expense Tracking
Financial Analysis
Financial Management
Forecasting
General Ledger
Inventory Management
Inventory Tracking
Invoice Management
Invoice Processing
Multi-Currency
Online Payments
Order Management
Overpayment Processing
Partial Payments
Profit/Loss Statement
Purchase Order Management
Real Time Data
Real Time Reporting
Receipt Management
Receivables Ledger
Recurring/Subscription Billing
Reminders
Reporting & Statistics
Sales Tax Management
Third Party Integrations
Workflow Management

View full list of Accounts Receivable Software

Billing and Invoicing Software

API
Accounting
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
Billing & Invoicing
Billing Portal
Client Portal
Contact Database
Contingency Billing
Credit Card Processing
Customizable Branding
Customizable Invoices
Customizable Reports
Customizable Templates
Document Management
Document Storage
Dunning Management
Electronic Payments
Email Management
Estimating
Expense Tracking
Financial Management
Hourly Billing
Invoice Creation
Invoice History
Invoice Management
Invoice Processing
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Projections
Purchase Order Management
Purchasing & Receiving
Quotes/Estimates
Real Time Data
Real Time Reporting
Recurring/Subscription Billing
Reminders
Reporting & Statistics
Sales Tax Management
Tax Calculation
Third Party Integrations
Time & Expense Tracking
Timesheet Management
Workflow Management

View full list of Billing and Invoicing Software

Construction Accounting Software

API
Accounting
Accounting Integration
Accounts Payable
Accounts Receivable
Activity Dashboard
Activity Tracking
Audit Trail
Bid Management
Billing & Invoicing
Budget Control
Budgeting/Forecasting
Cash Management
Construction Breakdowns
Contract/License Management
Customizable Reports
Customizable Templates
Data Import/Export
Document Management
Document Storage
Equipment Tracking
Estimating
Financial Analysis
Financial Management
Forecasting
General Ledger
Inventory Management
Invoice Management
Job Costing
Job Tracking
Mobile Access
Multi-Currency
Multiple Projects
Overrun Reporting
Payroll Management
Project Accounting
Project Time Tracking
Project Tracking
Projections
Purchase Order Management
Quotes/Estimates
Real Time Data
Real Time Reporting
Real-time Updates
Recurring/Subscription Billing
Reporting & Statistics
Subcontractor Management
Third Party Integrations
Time & Expense Tracking
Timesheet Management

View full list of Construction Accounting Software

Expense Report Software

API
Account Reconciliation
Accounting
Accounting Integration
Activity Dashboard
Activity Tracking
Approval Process Control
Audit Management
Audit Trail
Budgeting/Forecasting
Categorisation/Grouping
Compliance Management
Configurable Workflow
Corporate Card
Credit Card Management
Currency Conversion
Customizable Fields
Customizable Reports
Data Import/Export
ERP
Electronic Payments
Expense Claims
Expense Tracking
Financial Analysis
Fraud Detection
Invoice Management
Invoice Processing
Mileage Tracking
Mobile Access
Mobile Receipt Upload
Multi-Currency
Policy Management
Projections
QuickBooks Integration
Real Time Analytics
Real Time Data
Real Time Notifications
Real Time Reporting
Real-time Updates
Receipt Management
Reimbursement Management
Reminders
Reporting & Statistics
Single Sign On
Spend Analysis
Spend Control
Third Party Integrations
Time & Expense Tracking
Timesheet Management
Workflow Management

View full list of Expense Report Software

Financial Management Software

API
Accounting
Accounting Integration
Activity Dashboard
Approval Process Control
Audit Trail
Bank Reconciliation
Budgeting/Forecasting
Cash Flow Management
Cash Management
Compliance Management
Configurable Workflow
Consolidation/Roll-Up
Currency Management
Customizable Reports
Dashboard Creation
Data Import/Export
Data Visualization
Electronic Payments
Financial Analysis
Financial Management
Financial Reporting
Fixed Asset Management
Forecasting
General Ledger
Investment Management
Invoice Management
Invoice Processing
Mobile Access
Monitoring
Multi-Company
Multi-Currency
Planning Tools
Project Management
Project Time Tracking
Projections
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Reporting
Reporting & Statistics
Revenue Recognition
Risk Management
Tax Management
Third Party Integrations
Transaction History
Transaction Monitoring
User Management
Visual Analytics
Workflow Management

View full list of Financial Management Software

Legal Billing Software

API
Access Controls/Permissions
Accounting
Accounting Integration
Activity Dashboard
Activity Tracking
Automatic Backup
Automatic Billing
Bank Reconciliation
Billable Items Tracking
Billing & Invoicing
Billing Rate Management
Calendar Management
Case Management
Client Management
Client Portal
Collaboration Tools
Contact Database
Contact Management
Credit Card Processing
Customer Database
Customizable Fields
Customizable Reports
Customizable Templates
Document Management
Document Storage
Document Templates
Electronic Payments
Email Management
Expense Tracking
Financial Management
General Ledger
Invoice Management
Invoice Processing
Project Time Tracking
Real Time Data
Reminders
Reporting & Statistics
SSL Security
Search/Filter
Summary Reports
Task Management
Task Progress Tracking
Task Scheduling
Third Party Integrations
Time & Expense Tracking
Time Tracking
Timer
Timesheet Management
Workflow Management

View full list of Legal Billing Software

Professional Services Automation Software

API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Approval Process Control
Billable Items Tracking
Billing & Invoicing
CRM
Calendar Management
Client Portal
Collaboration Tools
Customizable Fields
Customizable Reports
Document Management
Document Storage
Drag & Drop
Email Management
Expense Tracking
Forecasting
Gantt/Timeline View
Invoice Management
Monitoring
Multiple Projects
Performance Metrics
Portfolio Management
Progress Tracking
Project Management
Project Planning
Project Templates
Project Time Tracking
Project Tracking
Project Workflow
Projections
Proposal Generation
Quotes/Estimates
Real Time Analytics
Real Time Data
Real Time Reporting
Real-time Updates
Reporting & Statistics
Resource Allocation & Planning
Resource Management
Task Management
Task Planning
Task Progress Tracking
Task Scheduling
Third Party Integrations
Time & Expense Tracking
Timesheet Management
Workflow Management

View full list of Professional Services Automation Software

Recurring Billing Software

ACH Payment Processing
API
Accounting Integration
Activity Dashboard
Alerts/Notifications
Bank Reconciliation
Billing & Invoicing
Billing Rate Management
CRM
Client Portal
Contact Database
Credit Card Processing
Customer Accounts
Customer Database
Customizable Branding
Customizable Fields
Customizable Reports
Dashboard
Data Import/Export
Deferred Billing
Discount Management
Dunning Management
Electronic Payments
Email Invitations & Reminders
Email Templates
Invoice Management
Invoice Processing
Mobile Access
Multi-Currency
Multi-Period Recurring Billing
Multiple Payment Options
Order Management
PCI Compliance
Payment Processing
QuickBooks Integration
Real Time Analytics
Real Time Data
Real Time Reporting
Recurring Invoicing
Recurring/Subscription Billing
Refund Management
Reminders
Reporting & Statistics
Revenue Management
Revenue Recognition
Sales Tax Management
Self Service Portal
Subscription Management
Third Party Integrations
Transaction History

View full list of Recurring Billing Software

Reporting Tools

"What If" Scenarios
API
Access Controls/Permissions
Account Reconciliation
Accounting
Accounting Integration
Activity Dashboard
Alerts/Notifications
Approval Process Control
Audit Management
Audit Trail
Bank Reconciliation
Billing & Invoicing
Budgeting/Forecasting
Cash Flow Management
Cash Management
Compliance Management
Consolidation/Roll-Up
Customizable Reports
Customizable Templates
Dashboard Creation
Data Import/Export
Data Visualization
ERP
Electronic Payments
Expense Tracking
Financial Analysis
Financial Management
Forecasting
General Ledger
Income & Balance Sheet
Invoice Management
Invoice Processing
Monitoring
Multi-Company
Multi-Currency
Planning Tools
Profit/Loss Statement
Projections
Purchase Order Management
Real Time Analytics
Real Time Data
Real Time Reporting
Receipt Management
Reporting & Statistics
Reporting/Analytics
Scenario Planning
Third Party Integrations
Visual Analytics
Workflow Management

View full list of Reporting Tools

Subscription Management Software

ACH Payment Processing
API
Access Controls/Permissions
Accounting Integration
Activity Dashboard
Alerts/Notifications
Billing & Invoicing
Billing Rate Management
CRM
Cancellation Management
Client Portal
Contact Database
Credit Card Processing
Customer Accounts
Customer Database
Customer Profiles
Customizable Branding
Customizable Fields
Customizable Reports
Customizable Templates
Data Import/Export
Data Visualization
Discount Management
Dunning Management
Electronic Payments
Enrollments/Onboarding
Invoice Management
Invoice Processing
Multi-Currency
Multi-Language
Order Management
Product Catalog
Real Time Analytics
Real Time Data
Real Time Reporting
Recurring/Subscription Billing
Reminders
Reporting & Statistics
Revenue Management
Revenue Recognition
Sales Tax Management
Search/Filter
Self Service Portal
Subscription Management
Subscription Plan Management
Summary Reports
Tax Management
Third Party Integrations
Transaction History
Usage Tracking/Analytics

View full list of Subscription Management Software

Time Tracking Software

API
Access Controls/Permissions
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
Approval Process Control
Attendance Management
Attendance Tracking
Automatic Time Capture
Billable & Non-Billable Hours
Billable Items Tracking
Billing & Invoicing
Calendar Management
Clock In / Out
Customizable Reports
Employee Database
Employee Management
Employee Scheduling
Employee Time Tracking
Invoice Management
Leave Tracking
Mobile Time Tracking
Monitoring
Multiple Billing Rates
Offline Time Tracking
Online Time Tracking Software
Overtime Calculation
Payroll Management
Project Management
Project Time Tracking
Project Tracking
Projections
Real Time Data
Real Time Notifications
Real Time Reporting
Real-time Updates
Reminders
Reporting & Statistics
Reporting/Analytics
Sick Leave Tracking
Summary Reports
Task Management
Task Progress Tracking
Third Party Integrations
Time & Expense Tracking
Time Off Requests
Timesheet Management
Vacation/Leave Tracking
Workflow Management

View full list of Time Tracking Software

Time and Expense Software

API
Access Controls/Permissions
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
Approval Process Control
Approval Workflow
Attendance Tracking
Billable Items Tracking
Billing & Invoicing
Budgeting/Forecasting
Calendar Management
Customizable Fields
Customizable Reports
Data Import/Export
Employee Management
Estimating
Expense Tracking
Invoice Management
Leave Tracking
Mobile App
Multi-Currency
Payroll Management
Progress Tracking
Project Time Tracking
Project Tracking
Projections
QuickBooks Integration
Real Time Data
Real Time Notifications
Real Time Reporting
Real-time Updates
Reimbursement Management
Reminders
Reporting & Statistics
Reporting/Analytics
Resource Allocation & Planning
Summary Reports
Task Management
Task Progress Tracking
Third Party Integrations
Time & Expense Tracking
Time Tracking
Time Tracking by Client
Time Tracking by Project
Timer
Timesheet Management
Vacation/Leave Tracking
Workflow Management

View full list of Time and Expense Software

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FreshBooks Reviews

Read all reviews

Overall rating

4,5/5

From 3 522 users reviews

Average score

Ease of Use 4,5

Customer Service 4,4

Features 4,3

Value for Money 4,3

Review software

Share your experiences with other software buyers.

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Read all reviews

Randal W.

Managing Partner

Computer & Network Security, 2-10 Employees

Used the Software for: 2+ years

Overall Rating
Ease of Use
Features & Functionality
Customer Support
Value for Money
Likelihood to Recommend

10/10

Reviewer Source
Source: GetApp
Reviewed on 2021/03/11

"Simple, yet powerful cloud based invoicing with project management"

Comments: We still love Freshbooks for our day to day use. We use the totals and tax reports for our accountant who use another product to do the "real" accounting. We use this for billing and the clients love it.

Pros: When we were small, we would use Freshbooks exclusively for invoicing (recurring is a life saver) and project management for invoicing our time. We love the payment reminders (30, 60, 90 days)

Cons: Ticketing system was poor, so we use another program that will sync with Freshbooks.

Alternatives Considered: Xero

Reasons for Switching to FreshBooks: We liked the simplicity and our outsourced partners were using it, so it was just easier all around.

Reviewer Source
Source: GetApp
Reviewed on 2021/03/11

Chris E.

Owner

Consumer Services, 2-10 Employees

Used the Software for: 2+ years

Overall Rating
Ease of Use
Features & Functionality
Customer Support
Value for Money
Likelihood to Recommend

10/10

Reviewer Source
Reviewed on 2021/08/05

"Don't Waist Your Money on Any Other Accounting Software"

Comments: We struggled to find a solution that would allow us to easily track the time for multiple employees and make billing as simple as a couple of clicks. Most everything we used or tried required multiple systems that either didn't integrate at all or didn't integrate well, and required a lot of time to prep invoices and collect payments. Frehsbooks eliminated all of those issues and paid for itself in the first month.

Pros: It saves my team hours of time every month. It easy to manage clients, track subscriptions, track hours and send invoices. Oh and it makes taxes season a breeze! The milage tracking feature has saved me over thousands per year in taxes since they released it.

Cons: The only complaint I have with Freshbooks is the Expenses feature. It has the ability to connect to your bank account to automatically pull in your charges, however, it never stays connected to our bank and it becomes a hassle. But they are great about helping to resolve the issue when it happens.

Alternatives Considered: Zoho Expense

Reasons for Choosing FreshBooks: We needed a system that was easier to use and required less management.

Switched From: Harvest and QuickBooks Online Advanced

Reasons for Switching to FreshBooks: It was created by someone who was in the same industry and experienced the same problems I had, and because he built Freshbooks to solve those problems I knew it was the right solution for us.

Reviewer Source
Reviewed on 2021/08/05

Steve S.

Owner

51-200 Employees

Overall Rating
Ease of Use

Unrated
Features & Functionality

Unrated
Customer Support

Unrated
Value for Money

Unrated
Likelihood to Recommend

Unrated

Reviewer Source
Source: GetApp
Reviewed on 2015/02/24

"Not for everyone, or even most..."

Comments: I've been using Freshbooks for the last couple of years, and at first it was a breath of fresh air after getting away from Quickbooks (both online and desktop version prior to that). If you don't have a proficiency for accounting, systems like Freshbooks are great, so I enjoyed the simplicity of it. The problem is - it's just way too simple and there are some major gaps in functionality. Additionally, it's a stagnant system. Very little improvements or features were tweaked or added in the system during the entire time I used it which is pretty unusual for a web based service. Freshbooks shouldn't even call themselves accounting, because their forte really is in time tracking and invoicing. I now use Freeagent and wish I'd switched sooner. If you don't care about tracking profit margins on projects or really tracking expenses accurately at all, then Freshbooks might work for you.

Pros: Freshbooks gets plenty right. Tracking billable time against customers or customer projects is a breeze, and their invoicing and methods for collecting payments is really hard to beat. Plus, they integrate with so many other services, it makes it really easy to get addicted to. The things I love most - and the main reasons I'm glad that I left Quickbooks for Freshbooks is: Automated invoice reminders, which are totally flexible. This alone saved me a lot of time chasing down late payers. Your customers get a really nice interface for viewing all their invoices online - although I will say I think I only have one or two clients who ever even used the client portal for doing that. Most of them just go to their email to retrieve the links for invoices or statements, but it is still a really nice feature.

Cons: No connections to your banking / credit card accounts. You can do this with expenses to some extent, but it's just awful to work with, when compared to Quickbooks, Xero, FreeAgent - pretty much anyone else. In order to use Freshbooks, you have to have some other software or service for managing the accounting aspects of your business. This ended up being a bad thing for me. I like having it all connected, and there are plenty of great alternatives for that, and some even charge less than Freshbooks. My reasons for leaving Freshbooks? Freshbooks is downright awful at expenses... You can't record non-billable expenses against a customer or project. If you want to record the expense without billing the customer for it, you cannot assign it to the customer or project. No easy way around that without messing up your accounting records. And with expenses that you DO want to rebill the customer for, there's no easy, intuitive way to handle marking up those expenses for goods or services to make a profit on. In order to do that, you must first add the expenses to the customer invoice, and then modify each line item expense amount up to the amount you want the customer to pay. You cannot record bills as you receive them your vendors. Say for example, you get an invoice from a programmer who did work for you on 4 different projects in a given time period. Most vendors will just send you an itemized invoice with all the billable time across the various projects. Well, you can't record it that way in Freshbooks. Each line item on your bill must be entered into freshbooks one line item at a time, and you cannot correlate them easily to know that they are all part of one bill/invoice. Freshbooks also can't help you with managing when your bills are due. That's accounting, which Freshbooks doesn't do. Freshbooks solutions to their shortcomings with expenses is all handled with hacks and workarounds for how their system is currently built. They are not easy or intuitive and they also throw things off with your accounting reports.

Reviewer Source
Source: GetApp
Reviewed on 2015/02/24

Verified Reviewer

Graphic Designer

Design, Self Employed

Used the Software for: 1-5 months

Overall Rating
Ease of Use
Features & Functionality
Customer Support
Value for Money
Likelihood to Recommend

10/10

Reviewer Source
Reviewed on 2021/07/08

"Best Accounting Management For Me"

Comments: Good, love it. help my financial planning & accounting too, calculated money.

Pros: FreshBooks help me in math a income & expenses my month. im usual using this software for calculate my financial.

Cons: it would be nice if FreshBooks have better new user interface.

Alternatives Considered: Quicken and QuickBooks Online Advanced

Reasons for Switching to FreshBooks: FreshBook not hard to use, easy way for beginner want use this software.

Reviewer Source
Reviewed on 2021/07/08

Nazmul H.

SEO

Media Production, 2-10 Employees

Used the Software for: 6-12 months

Overall Rating
Ease of Use
Features & Functionality
Customer Support
Value for Money
Likelihood to Recommend

10/10

Reviewer Source
Reviewed on 2020/11/06

"Best Project Management for Small Business"

Comments: If you ask me for a rating, I would give 8 out of 10. With a huge amount of features like invoicing, Client Portal, Contact Management, Expense Tracking, Project Management make your business easy to manage. For people who are trying to start a new business, I would recommend the FreshBooks at first.

Pros: FreshBooks is very easy to use and has so many features that help you manage your business in a short time. They have excellent customer services. The most fascinating thing about FreshBooks is it has also mobile app and the UI design is so eye-catching. They create attractive invoices for clients. Another coolest feature of FreshBooks is "Proposal". This feature allows you to show the work and writing space and attach your customize pictures.

Cons: Although you can hardly find cons in FreshBooks. But sometimes something grabs notice. I think the least likable thing about FreshBooks is limiting users. Only one user can use FreshBooks. And the other one is the price. I think as a small business management tool, it is a little expensive than others.

Alternatives Considered: QuickBooks Online Advanced

Reasons for Switching to FreshBooks: I thought I have a small business, so I don't need to start with a big company. I just wanted a simple tool that fulfills my needs. And found them in FreshBook. Another thing I should mention that makes me choose FreshBooks over the QuickBooks is the referral system. Though I didn't refer anyone yet.

Reviewer Source
Reviewed on 2020/11/06

Read all 3 522 reviews