Who Uses FreshBooks?

FreshBooks is cloud based accounting designed exclusively for the self employed. Spend less time on frustrating paperwork and more time doing the work that gets you paid!

What Is FreshBooks?

FreshBooks automates daily accounting activities namely invoice creation, payment acceptance, expenses tracking, billable time tracking and financial reporting. Try it free for 30 days, no credit card required.

FreshBooks Details

FreshBooks

http://www.freshbooks.com

Founded 2004

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FreshBooks pricing overview

See pricing plans

FreshBooks has a free version and offers a free trial. FreshBooks paid version starts at US$4,50/month.


Starting Price

US$4,50/month See pricing details

Free Version

Yes

Free Trial

FreshBooks deployment and support

Support

  • Business Hours
  • Online

Deployment

  • Cloud, SaaS, Web
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • Live Online
  • Webinars
  • Documentation

FreshBooks Features

  • Accounts Receivable
  • Bank Reconciliation
  • Billing & Invoicing
  • CPA Firms
  • Expense Tracking
  • Fixed Asset Management
  • Fund Accounting
  • Government
  • Nonprofits
  • Payroll Management
  • Project Accounting
  • Purchase Orders
  • Tax Management

View full list of Accounting Software

  • Billing Portal
  • Contact Database
  • Contingency Billing
  • Customizable Invoices
  • Dunning Management
  • Hourly Billing
  • Mobile Payments
  • Multi-Currency
  • Online Invoicing
  • Online Payments
  • Payment Processing
  • Project Billing
  • Recurring/Subscription Billing
  • Tax Calculator

View full list of Billing and Invoicing Software

  • Accounts Payable
  • Accounts Receivable
  • Billing & Invoicing
  • Budgeting & Forecasting
  • Cash Management
  • Construction Breakdowns
  • General Ledger
  • Job Costing
  • Overrun Projections
  • Payroll Management
  • Purchase Order Management
  • Quotes / Estimates

View full list of Construction Accounting Software

  • Approval Process Control
  • Multi-Currency
  • Receipt Management
  • Reimbursement Management
  • Spend Control
  • Time & Expense Tracking
  • Workflow Management

View full list of Expense Report Software

  • Budgeting & Forecasting
  • Cash Management
  • Consolidation / Roll-Up
  • Currency Management
  • Financial Reporting
  • Investment Management
  • Project Management
  • Revenue Recognition
  • Risk Management
  • Tax Management

View full list of Financial Management Software

  • Accounting Management
  • Automatic Billing
  • Calendar Management
  • Case Management
  • Client portal
  • Document Management
  • Expense Tracking
  • Time Tracking

View full list of Legal Billing Software

  • Deferred Billing
  • Dunning Management
  • Multi-Currency
  • Multi-Period Recurring Billing
  • Payment Processing
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Self Service Portal

View full list of Recurring Billing Software

  • Automatic Time Capture
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • Employee Database
  • Mobile Time Tracking
  • Multiple Billing Rates
  • Offline Time Tracking
  • Overtime Calculation
  • Timesheet Management
  • Vacation/Leave Tracking

View full list of Time Tracking Software

  • Activity Tracking
  • Billing & Invoicing
  • Expense Tracking
  • Project Tracking
  • Reimbursement Management
  • Time Tracking
  • Time Tracking by Client
  • Time Tracking by Project

View full list of Time and Expense Software

FreshBooks Alternatives

More FreshBooks alternatives

FreshBooks Reviews

Read all reviews

Overall rating

4,5/5

Average score

Ease of Use 4,5
Customer Service 4,4
Features 4,3
Value for Money 4,3

Review software

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Frank N.
Producer
Media Production, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2019/09/09

"I wish I could rate it higher than a 10"

Comments: Switching to it from one of those other software packages was one of the most liberating experiences of my career.

Pros: It was so easy to add and remove third party apps if and when they were needed.Plus, there were lots of options for third party apps that I could plug in or switch out as needed.

Cons: It never once made me a cup of coffee. I know that sounds like a weird joke but that's pretty much the only thing that it couldn't do for me.

  • Reviewer Source 
  • Reviewed on 2019/09/09
Heather M.
Graphic Designer
Graphic Design, Self Employed
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    Unrated
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2020/10/08

"Easy no nonsense accounting platform"

Comments: I had been using a widely regarded accounting competitor whose system was way more than I needed. FreshBooks allowed me to consolidate several platforms into one - saving me money and time.

Pros: FreshBooks allows me to create estimates & send proposals, track my time, invoice clients and reconcile my expenses for financial reporting all in one easy to use place. I was using 3 different platforms before to do all of this.

Cons: It would be nice to have slightly more robust accounting functionality but for the most part it does everything I need it to do. I’d like to be able to track time by quantity rather than just duration.

  • Reviewer Source 
  • Reviewed on 2020/10/08
Wesley W.
CEO
Financial Services, 11-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 2020/11/17

"Tons of Features and Easy to Use"

Comments: Fresh Books is a must have for businesses that want to simplify their accounting software. My team loved all the options and great support. I will be recommending this software to my business colleagues.

Pros: There is so many features that any one at any level can use. The pricing options definitely made this a great purchase item to help my business.

Cons: It could have some more options on customizing reports.

  • Reviewer Source 
  • Reviewed on 2020/11/17
Craig F.
Principal Consultant
Information Technology & Services, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    3 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    3 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 2019/09/30

"Good for time tracking and invoicing; barely functional for accounting"

Comments: The original version of FreshBooks, which we started using in 2014, was great for time tracking and invoicing. Unfortunately, they decided to build a completely new web application to add accounting features. We migrated to the new version about two years ago, and it did not go well. The new version didn't add many useful features, and the time tracking app got worse (see above). We decided to try the accounting feature this year (2019) because Xero started getting more expensive and lost its payroll feature. We have found the FreshBooks accounting features to be barely usable, and we're struggling to find an accountant that will support FreshBooks.

Pros: FreshBooks is good for freelancers or service-based small businesses that need to track time spend on client projects, and report the time on invoices. It's also good for tracking basic expenses, whether they are allocated to the business, or passed on to clients. The reporting features are also useful. The payroll integration with Gusto is a simple and affordable way to run payroll for a small business.

Cons: The mobile app for time tracking became so buggy that I had to stop using it; it would frequently lose track of the time if I paused the timer. They also added a "feature" that creates a new line item on the invoice every time you pause the timer, which really clutters up the invoice. I now use a separate tracking app and manually enter my time. The accounting features are barely adequate, and the accounting functionality is more like a public beta than production software. There's a chart of accounts, bank reconciliation, and a general ledger. We use cash-basis accounting, so it works for us, but if you carry inventory, I don't think FreshBooks will support accrual accounting. The bank reconciliation was officially "beta" until very recently. Admins aren't allowed to edit the chart of accounts, so you need to have an accountant or bookkeeper set it up. Unfortunately, most accountants I've talked to won't work with FreshBooks directly. Strangely, FreshBooks will help you find a bookkeeper who works with FreshBooks, but not an accountant.

Vendor Response

by FreshBooks on 2019/10/11

Hey Craig, thank you for taking the time to share this detailed review of FreshBooks.

I'm sorry to hear that you've run into issues with our mobile app and the timer creating multiple timers (though that is by design). If you had specific suggestions or features that you'd like to see for the Accounting features or anything else in FreshBooks, our team would love to hear it! I have flagged your feedback to be heard by our Product Specialists directly, but if there's anything else our Support Team would be happy to capture that feedback. They can be reached at [email protected] or 1-866-303-6061 Monday through Friday, 8am-8pm EST. ^DM

  • Reviewer Source 
  • Reviewed on 2019/09/30
Tường V.
Director
Banking, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 2020/10/30

"This software is extremely easy to use.Beautiful user interface, easy to operate and very profession"

Comments: We work very well with the team thanks to work sharing, document sharing is quick and easy.

Pros: Completely convenient and easy. I find that overall this is a great program I use to start designing for businesses automatically. Can be combined with other apps I am using. No more spending weeks billing and sending to customers. Freshbooks will create an invoice and send it out in seconds send suggestions, track my time, invoice clients and adjust my costs for financial reporting, all in one easy-to-use. Track and control account simply, no longer spend too much effort because of many types of account simply each day. Smart reporting system combined with easy and effective teamwork place.

Cons: FreshBooks is designed with auto-leveling and data checking to ensure all numbers are accurate and logical. But since our trades are so accurate, I don't have any negative points

  • Reviewer Source 
  • Reviewed on 2020/10/30