---
description: Learn more about FreshBooks price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
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title: FreshBooks Price, Reviews & Features - Capterra South Africa 2026
---

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# FreshBooks

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> An easy invoicing and accounting solution starting at R68.00/mth (first 6 mths). Join 24 million people who've already used FreshBooks.
> 
> Verdict: Rated **4.5/5** by 4506 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses FreshBooks?

FreshBooks is cloud based accounting designed to help small businesses in information technology, legal, creative, marketing and construction, among other sectors.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 4506 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: FreshBooks
- **Location**: Toronto, Canada
- **Founded**: 2004

## Commercial Context

- **Starting Price**: R68,00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Lite: R68/mth (first 6 mths)&#10;&#10;Plus: R120/mth (first 6 mths)&#10;&#10;Premium: R280/mth (first 6 mths)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, New Zealand, South Africa, United Kingdom, United States

## Features

- Accounting
- Accounts Payable
- Accounts Receivable
- Activity Dashboard
- Activity Tracking
- Bank Reconciliation
- Billable & Non-Billable Hours
- Billing & Invoicing
- Client Management
- Collaboration Tools
- Customer Statements
- Customizable Invoices
- Direct Deposit
- Electronic Payments
- Employee Database
- Employee Management
- Expense Tracking
- Financial Analysis
- Financial Management
- Financial Reporting
- Income & Balance Sheet
- Invoice Management
- Invoice Processing
- Job Costing
- Mileage Tracking
- Mobile Payments
- Mobile Receipt Upload
- Multi-Currency
- Multi-Period Recurring Billing
- Online Payments
- Payment Processing
- Payroll Management
- Payroll Reporting
- Performance Metrics
- Profit/Loss Statement
- Project Management
- Project Time Tracking
- Quotes/Estimates
- Receipt Management
- Receivables Ledger
- Reporting & Statistics
- Reporting/Analytics
- Spend Control
- Tax Calculation
- Tax Compliance
- Tax Management
- Time & Expense Tracking
- Timesheet Management
- Trip Logs
- W-2 Preparation

... and 15 more features

## Integrations (120 total)

- 123FormBuilder
- 2Ship
- AWeber
- ActiveCampaign
- Acuity Scheduling
- Adobe Commerce
- Agile CRM
- Apipheny
- Approveit
- Asana
- Autotask PSA
- Avalara
- Basecamp
- Bench
- Bidsketch

... and 105 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Billing and Invoicing Software](https://www.capterra.co.za/directory/30015/billing-and-invoicing/software)

## Related Categories

- [Billing and Invoicing Software](https://www.capterra.co.za/directory/30015/billing-and-invoicing/software)
- [Mileage Tracking Software](https://www.capterra.co.za/directory/34115/mileage-tracking/software)
- [Accounting Software](https://www.capterra.co.za/directory/1/accounting/software)
- [Construction Accounting Software](https://www.capterra.co.za/directory/20003/construction-accounting/software)
- [Legal Billing Software](https://www.capterra.co.za/directory/20039/legal-billing/software)

## Alternatives

1. [QuickBooks Online](https://www.capterra.co.za/software/141374/quickbooks-online) — 4.3/5 (8393 reviews)
2. [PayPal](https://www.capterra.co.za/software/179251/paypal) — 4.6/5 (26301 reviews)
3. [Abby](https://www.capterra.co.za/software/1036470/abby) — 4.7/5 (603 reviews)
4. [Xero](https://www.capterra.co.za/software/169561/xero) — 4.4/5 (3273 reviews)
5. [QuickBooks Enterprise](https://www.capterra.co.za/software/46497/quickbooks-enterprise) — 4.5/5 (20613 reviews)

## Reviews

### "They will block your account with no explanation." — 1.0/5

> **Sean** | *10 September 2025* | Construction | Recommendation rating: 0.0/10
> 
> **Pros**: It worked well until they shut my account down with no explanation. I highly recommend keeping your data elsewhere. They won't give access to it.
> 
> **Cons**: They shut my account down and didn't explain why and started ignoring my emails. I am in waterproofing and I've been creating quotes just fine during the free trial and a few days after I paid they shut my account down and wouldn't tell me why or give a refund. I put lots of time into getting all those quotes migrated onto the system and now I have to start again on a different app. I wouldn't recommend for small businesses that don't have their data in multiple places coz finding all the quotes I've sent is gonna take a while. I had used them for another business that had 2-3 transactions a month for over 2 years so I felt comfortable using them for this new business that had more transactions. I was wrong to have done so.
> 
> Customer support is horrible. They won't answer you, just give you pre written responses. Not sure why.

-----

### "Be More Professional with FreshBooks\!" — 5.0/5

> **Bridget** | *28 May 2025* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: My favorite part of FreshBooks was how easy it was to get started. The payment tiers are very fair. Sending out professional invoices and statements instead of Excel sheets or Google Docs sends the right message to your clients. It also allows you to send professional quotes.
> 
> **Cons**: I didn't like that the GL categories didn't have numbers. I'm used to traditional GL codes. They may have changed it since I last used it (2021). I find that GL codes
> 
> Accounting systems like FreshBooks allow you to be paid online, faster, and it helps your business look professional -- from branded proposals (estimates) to invoicing. Every touchpoint with client, matters. &#10;&#10;FreshBooks has a couple of plans that are completely affordable. $15/mo for 5 clients. $25 for 50 clients. &#10;&#10;I was on the $25/mo plan (actually billed monthly) for 4 years. It's seriously a great product.&#10;&#10;Are you worried about credit card fees? No problem. Add 3% more to your pricing to account for the payment gateway fees (PayPal, Stripe, WePay, etc).&#10;&#10;You can even connect FreshBooks to your bank for ease of expenses and export profit and loss (P\&amp;L) statements. &#10;&#10;There's really no reason why you should still be doing your accounting on Google Sheets.&#10;&#10;I have a tutorial on how to set up FreshBooks.&#10;&#10;\[sensitive content hidden\]

-----

### "FreshBooks is the realest of them all." — 4.0/5

> **Bahaa** | *03 April 2025* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: I absolutely love the mobile app, we found it flexible and convenient to us. Invoicing is now better than ever. For online payments, Freshbooks is our number one solution, with it's excellent features it does exactly what it's supposed to do. Very demure, I highly recommend.
> 
> **Cons**: I never experienced a major problem am glad it was of great help to me.
> 
> It's awesome and it's pricing plans favors even small businesses. The experience was good and worth all the efforts.

-----

### "Basic ease of use but with a high price" — 3.0/5

> **Hilary** | *16 May 2025* | Construction | Recommendation rating: 6.0/10
> 
> **Pros**: To accomplish the normal everyday estimates and invoicing it is fairly simple to use. It offered me the mileage tracking without paying additional for it, but it does have some inaccuracies
> 
> **Cons**: For the price it doesn't have the add-ons and lots of missing features that I could get from another program, but it's a lot to transfer to another one so I have tolerated it. The tracking mode isn't 100% accurate and it does not send you automatically a copy of your invoice or estimate to your email and can be tricky to go back and find it and they only save it for a certain period of time
> 
> When I first got the program it was very inexpensive and the main thing I liked was my accountant could access all of my stuff. It has since doubled in price and a lot of the features that they add do not benefit me like the payroll section. You can only have one person as such myself without paying extra on top of the $60 a month

-----

### "The assistance in keeping track of the case expenses." — 5.0/5

> **Hikmet** | *29 January 2026* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: The interface is unbelievably clean, and with little training, we are able to track expenses associated with case such as flight tickets and medical equipment.
> 
> **Cons**: Occasionally the version has been changed to add or remove some important features without notice, and occasionally the mobile app fails to upload receipts when out of the office.
> 
> The process of handling complicated medical records needs accurate accounting. I use this to track case costs. It is easy to use yet the updates may be disruptive.

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