--- description: Learn more about Anywhere365 price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Anywhere365 Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [Anywhere365](/software/142137/anywhere365-for-skype-business) # Anywhere365 Canonical: https://www.capterra.co.za/software/142137/anywhere365-for-skype-business Page: 1 / 5\ Next: [Next page](https://www.capterra.co.za/software/142137/anywhere365-for-skype-business?page=2) > Dialogue management tool that lets businesses engage with customers across communication channels, keeping record of past conversations > > Verdict: Rated **4.3/5** by 100 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Anywhere365? Designed for organizations using Skype for Business server, it is an on-premises contact center management platform that optimizes workforce and personalizes the customer experience. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 100 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Anywhere365 ## Commercial Context - **Starting Price**: US$10 000,00 - **Pricing model**: Per Feature - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile) - **Available Countries**: Netherlands ## Features - Automated Routing - CRM - Call Logging - Call Recording - Call Routing - Call Scripting - Chatbot - Computer Telephony Integration - Dashboard - IVR - Queue Management - Reporting/Analytics ## Integrations (3 total) - Dynamics 365 - Microsoft Teams - ServiceNow ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support ## Category - [Call Centre Software](https://www.capterra.co.za/directory/30007/call-center/software) ## Related Categories - [Call Centre Software](https://www.capterra.co.za/directory/30007/call-center/software) - [Contact Centre Software](https://www.capterra.co.za/directory/32035/contact-center/software) ## Alternatives 1. [Ringover](https://www.capterra.co.za/software/169627/ringover) — 4.7/5 (858 reviews) 2. [Sobot](https://www.capterra.co.za/software/1072329/Sobot) — 4.9/5 (92 reviews) 3. [LiveAgent](https://www.capterra.co.za/software/102188/liveagent) — 4.7/5 (1753 reviews) 4. [Amazon Connect](https://www.capterra.co.za/software/1017140/amazon-connect) — 4.5/5 (92 reviews) 5. [HoduCC](https://www.capterra.co.za/software/156136/hoducc) — 4.6/5 (95 reviews) ## Reviews ### "Good Way to Keep up to date on Windows" — 4.0/5 > **KJ** | *21 October 2024* | Design | Recommendation rating: 9.0/10 > > **Pros**: Easy to use. Gives a great way to upload to new computers in the house. Helps keep files safe. > > **Cons**: Sometimes it is persnickety with the passwords. > > I've used it for a while. Not sure what else I would use since I have a Windows platform. But overall happy with the product. ----- ### "My Experience using Anywhere 365 skype for business" — 4.0/5 > **Samuel** | *06 September 2021* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: What I like about Anywhere 365 skype for business is that it assists a specialist to move towards a client with the right substance and get what they require. It also guarantees smooth customer experience with the administrator and director > > **Cons**: I have written some feed back to their customer service and developer about same issue that I have experience over time which is it tends to freeze when over use..I don't know if anyone else has experience it... other than that no issue with the software > > Despite their little short comings I will choose anywhere 365 skype for business any day any time and I highly recommend people to give it a try ----- ### "Good for Audio and Screen Sharing features but Bad for storing and managing Chats." — 4.0/5 > **Verified Reviewer** | *14 July 2021* | Financial Services | Recommendation rating: 6.0/10 > > **Pros**: I liked the screen sharing features and ease of use in terms of the simplicity Skype had to offer. We did not have to roll out any kind of trainings within the organization and people could get used to it's UI and UX almost immediately so there were cost savings on that from Trainings perspective. Also, the Audio quality while making calls through Skype for Business is unbeaten to this day be it through MS Teams or Zoom. > > **Cons**: I did not like the Chats Queue Management feature of Skype for Business as it had to do with reporting and managing and there were a lot of windows that opened up by end of the working day which made things look really messy on my screen. Also, Skype is not good in being able to store data for more than last 2-3 days and sharing files also was a challenge especially larger files. > > My overall experience was Average. Now with Zoom and MS Teams I think we are better placed as a Organization in terms of efficient communication between the Teams during the pandemic. However, there were some features in Skype like Audio and Screen sharing that were much better than we get today from MS Teams. Every time we want to make a quick call within the Team we cannot rely on MS Teams anymore and we have to jump over a Zoom call while earlier we could have done everything using Skype itself. Only major drawback that most people found with Skype was it's difficulty in managing Chat Queues and File sharing. I'd give Skype for Business 6 out of 10 stars. ----- ### "Skype for business review" — 3.0/5 > **gregory** | *23 June 2021* | Automotive | Recommendation rating: 5.0/10 > > **Pros**: The chat messenger feature works well for me. I also liked that you can see who l is on the called. > > **Cons**: Navigation is sometimes not easy. Lots of clicking to join meeting. ----- ### "we don't struggle to manage our phone calls and interactions with our rural farmers anymore" — 5.0/5 > **Mohammed** | *05 July 2021* | Nonprofit Organization Management | Recommendation rating: 8.0/10 > > **Pros**: The easily generated and comprehensive call and service reports play a huge role in improving our internal processes. They equipped us with adequate metrics on the seemingly intangible factors that allowed us to adequately evaluate our agents' performance and make adjustments where necessary for increased better productivity. > > **Cons**: I would love to see Anywhere365 partner with local institutions in Ghana to have our local languages integrated into the service. I know this is quite the reach, but that would reduce our operational costs significantly by eliminating the need for translators. > > A major part of our agricultural extension service business is remedial in nature. Often requiring us to organize relevant resources and deploy them to zones in distress. Without the efficiency provided by Anywhere365, we wasted a lot of resources in inefficient field deployments that hugely increased our administrative and operational costs. With anywhere365, we are able to better collate information from calls with our farmers, structure our deployment schedules and better cluster our field response activities. ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.co.za/software/142137/anywhere365-for-skype-business?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/142137/anywhere365-for-skype-business) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | nl | | | nl-BE | | ----- ## Structured Data