QuickBooks Online

Who Uses QuickBooks Online?

The #1 Accounting and Financials software for Small Business.

What Is QuickBooks Online?

QuickBooks Online is a small business accounting software and app that allows you to manage your business anywhere, anytime. Used by over 3.3 million customers, QuickBooks Online provides smart tools for your business, yet is easy to use. You can organize your books, manage expenses, send invoices, track inventory, and even run payroll. With QuickBooks Online, you can get organized, save time, and even get paid fast by adding payments features. Best of all, you can try it for free for 30 days.

QuickBooks Online Details

Intuit

http://quickbooks.intuit.com

Founded 1983

QuickBooks Online Pricing Overview

QuickBooks Online does not have a free version but does offer a free trial.

Free Version

No

Free Trial

Yes

Deployment

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

Live Online

Webinars

Documentation

Support

24/7 (Live Rep)

Online

QuickBooks Online Features

  • Accounts Receivable
  • Bank Reconciliation
  • Billing & Invoicing
  • CPA Firms
  • Expense Tracking
  • Fixed Asset Management
  • Fund Accounting
  • Government
  • Nonprofits
  • Payroll Management
  • Project Accounting
  • Purchase Orders
  • Tax Management

View full list of Accounting Software

  • Billing Portal
  • Contact Database
  • Contingency Billing
  • Customizable Invoices
  • Dunning Management
  • Hourly Billing
  • Mobile Payments
  • Multi-Currency
  • Online Invoicing
  • Online Payments
  • Payment Processing
  • Project Billing
  • Recurring/Subscription Billing
  • Tax Calculator

View full list of Billing and Invoicing Software

  • Accounts Payable
  • Accounts Receivable
  • Bank Reconciliation
  • Billing & Invoicing
  • Bookkeeping Services Integration
  • Cash Management
  • Collections
  • Expense Tracking
  • Fixed Asset Management
  • General Ledger
  • Payroll Management
  • Revenue Recognition
  • Spend Management
  • Tax Management

View full list of Bookkeeping Software

  • Accounts Payable
  • Accounts Receivable
  • Bank Reconciliation
  • Budgeting & Forecasting
  • Donation Tracking
  • Fund Accounting
  • Grant Management
  • Payroll Management
  • Project Accounting
  • Purchasing & Receiving

View full list of Charity Accounting Software

  • Accounts Payable
  • Accounts Receivable
  • Asset Tracking
  • Bank Reconciliation
  • Budgeting/Forecasting
  • Donation Management
  • Fund Accounting
  • Payroll Management

View full list of Church Accounting Software

  • Accounts Payable
  • Accounts Receivable
  • Activity Tracking
  • Asset Management
  • Bank Reconciliation
  • Budgeting & Forecasting
  • Compliance Management
  • Donor Management
  • General Ledger
  • Partnership Accounting
  • Purchasing & Receiving

View full list of Fund Accounting Software

  • 401(k) Tracking
  • Benefits Management
  • Check Printing
  • Direct Deposit
  • Multi-Country
  • Multi-State
  • Payroll Outsourcing
  • Payroll Reporting
  • Self Service Portal
  • Tax Compliance
  • Vacation/Leave Tracking
  • W-2/1099 Preparation
  • Wage Garnishment

View full list of Payroll Software

  • Accounts Payable
  • Attendance Management
  • Billing & Invoicing
  • Budgeting & Forecasting
  • Class Loading
  • Fixed Asset Management
  • For Private Schools
  • Fund Accounting
  • General Ledger
  • K-12
  • Payroll Management
  • Purchasing

View full list of School Accounting Software

  • Accrual Accounting
  • Activity Tracking
  • Asset Gain & Loss Reporting
  • Check Writing
  • Compliance Management
  • Cross Ledger Posting
  • Customer Statements
  • Fee Calculation & Posting
  • Receipt Management
  • Tax Management

View full list of Trust Accounting Software

QuickBooks Online Alternatives

More QuickBooks Online alternatives

QuickBooks Online Reviews

Showing 5 of 4 001 reviews

Overall
4,3/5
Ease of Use
4,1/5
Customer Service
3,9/5
Features
4,1/5
Value for Money
4,1/5
Tammi O.
Owner
Financial Services, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    Unrated
  • Value for Money
    4/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 2019/09/04

"Great product with several variable add ons"

Comments: I have been using QB's online for 8 years including 2 different versions. I have created several reports easily and pulled data into spreadsheets. Very user friendly regardless of which version you use and can seamlessly connect additional services. One of the best accounting sites available

Pros: This software is very easy to use, I have used both for LLC and Self Employed versions and can customize to what the clients need. Running reports for various needs is quick and easy.

Cons: Depending on the version and add on service that you use the 1099 reporting was a little more expensive than another service I found in recent years, but overall not an outrageous amount at all.

  • Reviewer Source 
  • Reviewed on 2019/09/04
Joshua M.
Owner
Real Estate, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    4/5
  • Ease of Use
    3/5
  • Features & Functionality
    4/5
  • Customer Support
    2/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 2019/07/24

"Should Be Great...But There Are Some Issues"

Comments: Overall, the software should be and is quite capable, however, it seems the staff need more resources/training to troubleshoot issues and the pay period settings need to be more customizable.

Pros: Quickbooks is the most well-known accounting software on the planet. It's slick, the software is implemented and developed well with no bugs in my experience, and the capability fits any size business via their subscription plans. This was very much needed for me as a small business owner and it's been a great step up from what I was previously doing.

Cons: Here's the cons: When setting up an employee the software gave me a notification and wouldn't allow me to go further once I selected that I had paid the employee previously and would be paying back taxes on them myself rather than charging those to the employee payroll. The notification wanted me to contact Quickbooks for "special handling". The problem is that the QB staff didn't seem to know what or why it was doing that and in the end basically I just had to bypass that whole question altogether to get the employee in the system and I'll have to figure out the previous taxes come tax time. This was like a 2 week process of asking QB repeatedly about this issue. The last con is the software's insistence to have me running payroll on the same day as the end of the pay period. I've never worked anywhere that did this and it doesn't make a whole lot of sense considering you don't have the hours for that last day yet. But nonetheless, I cannot find any option to change this and I end up waiting a week later, then running payroll, but the software ends up changing the pay date to the previous pay date after a couple of days, so my records are off. This has been the single most frustrating part of the software and nobody seems to know how to modify this particular aspect of it.

  • Reviewer Source 
  • Reviewed on 2019/07/24
Lisa N.
Director
Accounting, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2020/09/20

"QBO helps me to manage"

Comments: My overall experience with the software has been overhwelmingly positive. I can use it to bill clients, attach timesheets, run payroll, connect to the bank and reconcile, and also connect the credit card to the system. It's been really handy.

Pros: I like the fact that payroll is integrated, I love the automated reporting (saves me having to remember to send reports), I like that you can upload documents to it, that you can now send in / attach receipts to it, and that you can do quite detailed reporting and drill down on numbers easily, that you can lock the records to stop people going back in and changing anything by mistake, and that reports can be by classes, so you can monitor spending and income by 'class' / project. I like the reporting functionality and the ease of use.

Cons: I'd like the receipt capturing software to be a bit better (its basic at the moment, but I'm sure it'll improve as it was only a feature added this year), I don't like the fact that although my paypal links, (I have multi currency within paypal) and this doesn't seem to reflect well within the software.

  • Reviewer Source 
  • Reviewed on 2020/09/20
Jimmy M.
Business Manager
Food & Beverages, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    3/5
  • Ease of Use
    3/5
  • Features & Functionality
    3/5
  • Customer Support
    1/5
  • Value for Money
    3/5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 2019/06/29

"I'm happily married to QuickBooks"

Comments: I think the future is digital and it's time that we all dropped our fear and start keeping our records online. It’s very possible that your hard disk could crash but Quickbooks will still be there storing your records. I recommend Quick books to small and medium-sized companies.

Pros: Before I began using QuickBooks, my biggest fear was that we were going to entrust a cloud with our money. Personally, I was hesitant for a long time and so was my company. But after that, we decided to take a leap of faith and use QuickBooks. We’ve been happily married to this software ever after. So here is why I like QuickBooks It’s invoicing feature is amazing. The feature automatically invoices our customers and brilliantly matches the invoices to the customers. Quickbooks takes payments, bills and compiles reports for everything And while Quickbooks is doing this, everyone on the accounting team accesses it with ease.

Cons: Quickbooks crashes a lot and limits access to a few number of people. That's why I don't recommend it to big firms.

Vendor Response

by Intuit on 2019/07/03

Hi Jimmy. We're so glad you decided to give QuickBooks a chance. It's wonderful to hear you're enjoying it for your business needs. Storing data on cloud storage can be daunting which is why security is our top priority. More information on how we protect your data can be found here: https://security.intuit.com/index.php

The great part of our online product is the variety of subscriptions offered that can be used by different sized companies. We recently introduced a new level called QuickBooks Online Advanced (https://quickbooks.intuit.com/blog/whats-new/quickbooks-online-advanced-growing-with-and-for-our-customers/) which allows up to 25 users and has new features to help run a larger company.

Thank you for taking the time to write a review and welcome to the QuickBooks family!

Jen, The QuickBooks Team

  • Reviewer Source 
  • Reviewed on 2019/06/29
Taylor M.
Treasurer
Nonprofit Organization Management, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    3/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 2020/09/12

"Overall a great choice for nonprofits"

Comments: Overall I am very pleased by my experience with QBO. While I struggled with initial implementation, it has very much streamlined financial management once I figured out how to more efficiently utilize the software. The flexibility of using QBO through my browser of software download is an immensely important feature that I cannot overstate - since my position is volunteer/unpaid, if I ever leave the organization they cannot be tied to a software downloaded on my personal laptop. Plus its just nice to know that I have access anywhere I need, regardless.

Pros: QBO has made it so much easier to stay on top of finances for the nonprofit I work with. It's so nice to add bills for reimbursement of expenses to stay on top of when the expense occurred as well as when the reimbursement check was written vs deposited. Automatic linking to my bank account and to paypal is a lifesaver. I don't know what I would do without locations or being able to use classes for fund reporting/functional expenses.

Cons: There was definitely a steep learning curve, and I've just had to accept that some of the transactions I was doing when I first started weren't done in the most 'ideal' way. I'm adding historical finances for 8 years and struggling with handling inventory in particular, since I'm both trying to keep up with current purchases/sales and build the historical financial statements. While the QBO online forum is generally helpful for troubleshooting issues, sometimes I run into features that just aren't available on QBO and only on QuickBooks desktop which is incredibly frustrating when I know how useful it would be.

  • Reviewer Source 
  • Reviewed on 2020/09/12