--- description: Learn more about ToucanTech price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ToucanTech Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Nonprofit CRM Software](/directory/31515/nonprofit-crm/software) > [ToucanTech](/software/140805/toucantech) # ToucanTech Canonical: https://www.capterra.co.za/software/140805/toucantech Page: 1 / 7\ Next: [Next page](https://www.capterra.co.za/software/140805/toucantech?page=2) > All-in-one community software for alumni, fundraising, and membership teams — database, website, email, events, and giving in one. > > Verdict: Rated **4.9/5** by 151 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses ToucanTech? ToucanTech is used by schools, universities, membership organizations, alumni associations, fundraising departments, and professional associations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 151 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: ToucanTech - **Location**: London, UK - **Founded**: 2014 ## Commercial Context - **Starting Price**: R150 000,00 - **Pricing model**: Flat Rate - **Pricing Details**: Contact ToucanTech for pricing information. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - Accounting Integration - Alerts/Notifications - Application Management - Campaign Management - Candidate Management - Collaboration Tools - Contact Database - Contact Management - Content Management - Content Publishing Options - Customer Database - Customizable Branding - Customizable Templates - Data Capture and Transfer - Document Management - Donation Management - Donor Management - Dues Management - Email Tracking - Engagement Tracking - Event Management - Event Scheduling - For Religious Organizations - Forms Management - Fundraising Management - Information Governance - Member Communication - Member Database - Member Directory - Member Types - Membership Management - Membership Renewals - Mobile App - Mobile Giving - Moderation - Online Giving - Payment Processing - Pledge Management - Recurring Giving - Reporting & Statistics - Self Service Portal - Small Group Management - Social Media Integration - Tagging - Task Management - Text Editing - Ticketing - Volunteer Management - Website Management - Workflow Management ... and 29 more features ## Integrations (17 total) - Apple Pay - Freshchat - GoCardless - Google Cloud - Google Pay - Instagram - Juicer - LinkedIn for Business - Meta for Business - PayPal - Stripe - Stripe Billing - Synergetic - TASS - Twitter/X ... and 2 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Nonprofit CRM Software](https://www.capterra.co.za/directory/31515/nonprofit-crm/software) ## Related Categories - [Nonprofit CRM Software](https://www.capterra.co.za/directory/31515/nonprofit-crm/software) - [Alumni Management Software](https://www.capterra.co.za/directory/10039/alumni-management/software) - [Email Management Software](https://www.capterra.co.za/directory/30553/email-management/software) - [Student Engagement Software](https://www.capterra.co.za/directory/31577/student-engagement-platform/software) - [Event Management Software](https://www.capterra.co.za/directory/20030/event-management/software) ## Alternatives 1. [Vaave](https://www.capterra.co.za/software/142144/vaave) — 4.8/5 (411 reviews) 2. [Almashines](https://www.capterra.co.za/software/163700/almashines) — 4.6/5 (151 reviews) 3. [Almabase](https://www.capterra.co.za/software/133653/almabase) — 4.7/5 (144 reviews) 4. [AlumnForce](https://www.capterra.co.za/software/143637/alumnforce) — 4.8/5 (94 reviews) 5. [Raklet](https://www.capterra.co.za/software/148555/raklet) — 4.7/5 (93 reviews) ## Reviews ### "Building Stronger Communities with ToucanTech's Solutions" — 4.0/5 > **Philip** | *25 September 2024* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: Technical support has been excellent and their flexibility and help with website evolution. > > **Cons**: Getting to grips with the Database. This is probably more me than ToucanTech but I find the search filters difficult to use to create bespoke mailing lists. > > Very positive, they are supportive of your initiatives and work with you on getting the most out the platform to suit your needs ----- ### "Great product well supported by the staff team." — 5.0/5 > **Caroline** | *21 October 2024* | Education Management | Recommendation rating: 7.0/10 > > **Pros**: Quick response by the support team to queries. Combination and range of functions- data management and community platform especially. > > **Cons**: Advanced Filters- it can take a while to set up a filter and I'm not convinced it pulls up all the relevant records. Feels like there's a lot of room for user-error. > > Really positive- supportive and friendly support team. ----- ### "A brilliant all-in-one solution for any alumni and fundraising function" — 5.0/5 > **Gareth** | *06 February 2026* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: Ease of use, back-room support, simplicity for posting news items, security of information, website interface, value for money in terms of the huge range of operations that it can undertake. A positive experience for the user. > > **Cons**: Nothing - any suggestions for support or changes are actioned quickly and we feel that the company not only listens to its users, but actively goes out to harness feedback to improve the product. > > ToucanTech has been pivotal to the success of Hurt's mission in connecting with alumni and others linked to our school. It enables us to communicate efficiently and effectively with our database, track emails and ensure accuracy of information. We use the platform for all event management, and have found the process of organising various reunions and dinners, and managing payments, seamless and reassuring for the user. One of the missions of our office is to raise money for bursaries - ToucanTech has been central to this and we can proudly say that due to this effective and efficient MIS, more pupils now are attending Hurst on bursaries. Above all, this system, and the support that ToucanTech give, is exceptional and we couldn't recommend them highly enough. ----- ### "Would thoroughly recommend." — 5.0/5 > **Harriet** | *02 December 2025* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: The software is user friendly, logical and easy to navigate. We use the reporting wizard a lot and there is so much information you can get out of the database. The customer support is amazing and they get back to you very quickly if there is a query. The event management side is so much better than our last database with alumni and parents being able to book straight onto an event. > > **Cons**: There is so much information held within the database that it took a while to find out where it was in order to run the correct report. Once you are used to the navigation then the reporting is much easier. > > The onboarding was very detailed and the team were very supportive. We had a lot of training before we went live and again once we had started using it which helped immensely. The team are always on hand if there is a query and \[sensitive content hidden\] is brilliant at sending loom videos which visually shows how to do certain tasks. There is a lot of schools using ToucanTech so there is an instant network of users to tap into and learn from. ----- ### "Great customer service" — 5.0/5 > **Verified Reviewer** | *01 August 2025* | Education Management | Recommendation rating: 8.0/10 > > **Pros**: ToucanTech has proven to be an excellent platform for our alumni site— rich in features, and highly effective. Its wide range of tools makes it easy to manage and has significantly improved how we connect with our community. The customer support is consistently impressive, with fast, helpful responses and clear guidance whenever needed. Our account manager, \[sensitive content hidden\], has been especially approachable and supportive, making the experience even more positive. It’s evident that the ToucanTech team is committed to ongoing development, with regular updates and improvements that enhance both functionality and user experience. Although, sometimes things aren't followed up on in terms of updates. The platform has been instrumental in bringing our alumni community together through engaging features such as photo galleries, news articles, and a dedicated Careers page. Behind the scenes, it has also played a key role in helping us better manage our data—allowing us to segment audiences and streamline our database with greater accuracy and ease. > > **Cons**: I find some of the systems and features aren't particularly intuitive, and take a bit of learning but the team on support@ are amazing and really quickly either teach you or make the changes necessary behind the scenes. The tool is more complicated than other sites, and the support is better is what I understand and I really appreciate all the hard work that goes in. ----- Page: 1 / 7\ Next: [Next page](https://www.capterra.co.za/software/140805/toucantech?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/140805/toucantech) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data