Carecenta

Who Uses Carecenta?

Most advanced management software featured at Capterra is perfectly suited for a large Medical and Non-Medical Home Care agency. However, small home care agency configuration is available at low cost.

What Is Carecenta?

MEDICAL & NON-MEDICAL HOME CARE AGENCY MANAGEMENT platform features the next generation of robust workflow and financial software solutions for home care agencies of all sizes.
Starts at $199/month, supercharged system offers management of patient intake, scheduling, referrals, caregivers, and provides Electronic visit verification EVV multilingual #800 telephony GPS; secure SMS, electronic billing and remittance, payroll and reporting

Carecenta Details

Carecenta

http://www.carecenta.com

Founded 2013

Carecenta Pricing Overview

Carecenta does not have a free version and does not offer a free trial. Carecenta paid version starts at US$199,00/month.

36686
36687
36688
36689
36690
36686-thumb
36687-thumb
36688-thumb
36689-thumb
36690-thumb

Starting Price

US$199,00/month

Pricing Details

All-Inclusive $99/mo for up to 25 patients $299/mo for up to 100 patients

Free Version

No

Free Trial

No

Deployment

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

In Person

Live Online

Webinars

Documentation

Support

24/7 (Live Rep)

Business Hours

Online

Carecenta Features

Home Care Software
Billing & Invoicing
Care Plan Management
Caregiver Management
Client Management
Field Communication
Insurance Management
Payroll Management
Scheduling
Visit Verification
Billing & Invoicing
Care Plan Management
Claims Management
Compliance Management
Electronic Signature
Mobile Access
Patient Records Management
Payroll Management
Scheduling
Time Tracking by Client
Claims Management
Clinical Care
Electronic Health Record
For Home Care Providers
For Nursing Homes
Geriatric Care
MDS Review
Patient Records
Staff Scheduling

Carecenta Reviews

Showing 5 of 21 reviews

Overall
4,3/5
Ease of Use
4,5/5
Customer Service
4,4/5
Features
4,3/5
Value for Money
4,4/5
Shaun d S.
Business Owner
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    5/5
  • Customer Support
    4/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2018/07/19

"Amazing how this brought us out of the stone age into the now age"

Comments: HIPPA compliant. Built in security. Real time ETA because like most people, something else always comes up and letting them know how close their care giver is eases their mind. Being able to schedule our different employee types is a God send and remote clock in/out only helped streamline the business.

Pros: With close to 80 + full time and 30 part time/seasonal this platform really hit the mark. Built in background and immigration checks freed up the HR staff to focus more on recruiting. Real time tracking and ETA really helps especially when family members would sometimes be worried if they were actually on their way. Time in/out saves them time from having to come into office everyday to start their day.

Cons: It was a little rough to make heads or tails of the multiple "real time" reports. Then we hada few hiccups trying to integrate it into our AR/AP database.

  • Reviewer Source 
  • Reviewed on 2018/07/19
Tural A.
Supervisor of Scheduling Department
Hospital & Health Care, 1 001-5 000 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2020/01/29

"Grow your business with Carecenta"

Comments: I have been working with Carecenta for over 5 years and it has tremendously increased my productivity, effectiveness and efficiency. Software is user friendly, simple to use and makes work life that much easier. Carecenta interface is modern, simple and effective. It provides users with all the tools necessary to operate at high level according with all the rules and regulations of DOH. It helps us to stay in compliance and generate more business for the company. Carecenta allows users to focus on the important task of providing best care to our patients, schedule and cover cases with the help of reports and gps availability search. Coordinators that use Carecenta have the peace of mind knowing employees have the option of clocking in and out or use GPS tracking log in to verify visits in real time. I highly recommend Carecenta to every agency that is looking to make the switch to better, more sophisticated software that will help the company grow, increase profit and at the same time keeping every aspect of operation in compliance. Carecenta users will be pleased to finally use software that is easy to use via desktop, laptop, tablet or through your smart phone. With Carecenta possibilities are endless.

Pros: Software interface is user friendly, little to none learning curve and it will increase use productivity, effectiveness and efficiency.

Cons: Carecenta does not have any flaws. I have not run into any problems while using this software. It has met all my needs as a user and as supervisor of scheduling department.

  • Reviewer Source 
  • Reviewed on 2020/01/29
Tina M.
Administrator
Hospital & Health Care, 51-200 Employees
Used the Software for: 1-5 months
  • Overall Rating
    1/5
  • Ease of Use
    1/5
  • Features & Functionality
    1/5
  • Customer Support
    1/5
  • Value for Money
    1/5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 2019/07/11

"Carecenta Review"

Comments: They have swindled my small company out of a year of payments only not to hold up their end. The system is in no way user friendly and the support team can’t get the software working and won’t refund us. So we have no scheduling software! Paid for one, but having to use a spreadsheet! Huge language barrier!

Pros: Nothing, software and support are useless!

Cons: They fact they refuse to refund my small company after they failed to meet the contractual agreement

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 2019/07/11
Verified Reviewer
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 2016/09/26

"Carecenta saved our cashflow and time with electronic billing"

Comments: By using Carecenta I am able to see authorization for patience care faster. I am notified if there are any problems with compliance applying to any of my HHA’s and can quickly navigate to anther HHA to send out to the patience. The cloud based system allows me to view my HHA’s schedule from anywhere. Plan of care is now manageable because of Carecenta software. As long as I have internet access I can check to see that my HHA’s have completed all daily tasks. This insures me success for my agency.
This is really helpful.

Pros: Many hours of manual management were saved and redirected to growing our business. Our Carecenta WOW moment was in the first month of use. We quickly realized that our accuracy increased and our efficiency went up by 100%.

Cons: Carecenta is probably more sophisticated that we would need since we don't use all the skilled nursing part.

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 2016/09/26
Ron D.
Used the Software for: 6-12 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 2016/09/27

"Great functionality, easy to use home care agency management software"

Comments: Being that my agency covers a seven state region, we work with many different insurance companies, so initially we had a lot of trouble finding a home health software that could handle our insurance and reporting requirements. The layout of Carecenta was so smooth and easy to follow. Everything we needed was right there. As Carecenta’s sales agent progressed with his demo I was more and more impressed. Everything was easier than the other system we were using. When he showed me their scheduling, I was sold. I never in my 12 years of running an agency have I ever encountered a software that is this efficient.

Pros: I can now stay in full compliance with the government in every state we cover by using Carecenta. Carecenta home care software has really made my agency more profitable.

Cons: Carecenta seems very simple to use, however, you still need training. They provide it as part of setup but you have to pay for it.

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 2016/09/27