PracticePanther Legal Software

Who Uses PracticePanther Legal Software?

Tens of thousands of solo practitioners, small, medium, and enterprise-sized firms worldwide who don't want to sit through hours of training webinars. Simple software for the modern lawyer.

What Is PracticePanther Legal Software?

PracticePanther is the top rated law practice management software on Capterra! See why tens of thousands of law firms in over 170 countries use PracticePanther to automate their workflows and get more done in less time. Never miss deadlines, get paid faster, seamlessly track billable time & expenses. Work from anywhere, on any device, with our mobile app. It's easy, user-friendly and intuitive. Spend less time managing your firm and more time making money. Try it free, no credit card needed.

PracticePanther Legal Software Details

Paradigm

https://joinparadigm.com/

Founded 2006

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Starting price

US$39,00/month
US$35,00/month
US$49,00/month
US$45,00/month

Free Version

Free Version Yes
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Free Trial

Free Trial Yes
Free Trial Yes
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Free Trial Yes

PracticePanther Legal Software deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Mac (Desktop)
  • Windows (Desktop)
  • Linux (Desktop)
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training

  • Live Online
  • Webinars
  • Documentation
  • Videos

PracticePanther Legal Software Features

  • API
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Audit Trail
  • Automatic Backup
  • Bankruptcy Case Management
  • Billing & Invoicing
  • Calculators
  • Calendar Management
  • Case Management
  • Client Management
  • Client Portal
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Critical Date Alerts
  • Customer Database
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Deadline Management
  • Document Automation
  • Document Management
  • Document Storage
  • Document Templates
  • Electronic Filing
  • Email Management
  • Exemption Management
  • Expense Tracking
  • File Management
  • For Lawyers
  • Forms Automation
  • Invoice Management
  • Legal Forms Library
  • QuickBooks Integration
  • Reminders
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Task Management
  • Task Progress Tracking
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Timer
  • Workflow Management

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  • Contingency Billing
  • Credit Card Processing
  • Customizable Branding
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Document Management
  • Document Storage
  • Dunning Management
  • Electronic Payments
  • Email Management
  • Estimating
  • Expense Tracking
  • Financial Management
  • Hourly Billing
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Mobile Payments
  • Multi-Currency
  • Online Invoicing
  • Online Payments
  • Payment Processing
  • Project Billing
  • Projections
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  • Customizable Fields
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  • Deadline Management
  • Document Automation
  • Document Management
  • Document Storage
  • Document Templates
  • Electronic Payments
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  • Expense Tracking
  • File Management
  • Financial Management
  • Historical Reporting
  • Interaction Tracking
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  • Microsoft Outlook Integration
  • Patent / Trademark Management
  • Portfolio Management
  • Predictive Analytics
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  • Email Management
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  • Invoice Processing
  • Project Time Tracking
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PracticePanther Legal Software Reviews

Read all 445 reviews

Average score

Overall
4,7
Ease of Use
4,7
Customer Service
4,7
Features
4,5
Value for Money
4,6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1 000
  • >10 001
Scott m. W.
Scott m. W.
Lawyer
Law Practice, Self Employed
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2018/11/19

"Amazing program!"

Comments: I bought this program when I first opened my practice about 2.5 years ago. I knew going into my own firm that I wanted a comprehensive client management tool. After spending hours online reviewing various programs, I decided to give the 30-day free trial a shot. I think I purchased the monthly subscription immediately after starting to use the program. Since that time, I have built on my knowledge, incorporating the MailChimp and QBO features first, then started learning how to streamline my document preparation through the template feature. What would have previously taken me multiple hours a week to manage, now takes minutes.

Pros: PracticePanther is intuitive and very user friendly. It has a ton of features that expedite minuscule tasks and free up admin time. It syncs with all my favorite resources, like QBO, MailChimp, and Box, making communication with clients a lot easier and keeps routine mailings operational. If you use a lot of form templates, the template builder is a major time saver and cuts down on user error and oversights. I use this program every day in my law office and am very grateful for how easy it is. Even better, the customer support team is phenomenal. I rarely have any issues with the program (it is easy to use), but when I run into something I need help with, a quick message to the PP team is responded to within minutes and the problem is solved or at a minimum I am given an update and expected time of completion. I couldn't recommend this program more to a solo or small legal practice.

Cons: Nothing, the team is constantly updating its software and programs that it connects to. They provide online videos to help and I frequently learn of new ways to use the program from regular updates by the team.

Vendor Response

by PracticePanther Legal Software on 2018/11/22

Thank you so much Scott for the extra kind feedback!

  • Reviewer Source 
  • Reviewed on 2018/11/19
Brenda S.
Legal Assistant
Law Practice, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2021/09/01

"Love PracticePanther"

Comments: This software has saved us time on the tasks that would take a long time like creating letters or pleadings as they are automated now. Since the information pulls from the fields there is also a very low risk for typing errors.

Pros: Super easy to use! We love that we can create custom fields for a contact or matter and have really enjoyed the automation portion of the software. The templates are easy to create and automatically pull the information from the contact and matter sections that we need.

Cons: Under Matter, instead of editing the whole section, it would be nice if I could hoover over the field I only need to update. I also wish I could highlight text in the matter or notes section. I create multiple matters under one client and some of the information in the fields is always the same. It would be nice if I could select an option so any time I create a new matter for that client, the information in the matter auto fills for any new case going forward.

  • Reviewer Source 
  • Reviewed on 2021/09/01
Jeff P.
Managing Attorney
Legal Services, Self Employed
Used the Software for: 1-5 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2019/06/07

"Terrible practice management software"

Comments: When you sign up, you'll get an invitation to a live webinar two weeks out. Totally unhelpful for someone trying to get up and running. I have been using PracticePanther for about one month, and I'm already considering changing to another PMS. The money I spent on PracticePanther is a sunk cost. I really think I should just cut my losses because if I don't, I'll end up spending a lot of time trying to manage and work around the software. I really don't feel like it's saving me any time at all. I would probably be better off with T-sheets, Quickbooks, and Law Pay only.

Pros: Clients can pay online.
I honestly can't think of anything else to say.

Cons: Where do I start? The time keeping function is terrible. You cannot edit start and stop times. You cannot start and stop multiple timers in the mobile app. The software auto-saves frequently, and when it does, it moves the cursor in the entry to the end of the text. This is annoying. You cannot start a timer and then add the client-matter without causing the time to round up. The syncing with G Suite is bad. The software will not sync with all the fields in Google Contacts, and the "custom fields" in PracticePanther do not sync into Google Contacts. This results in a lot of duplicate data entry, which is what I was trying to void with practice management software. The software does not sync will with Google Drive well at all either. Apparently, you can't have any folders in Google Drive with the same name. For example, Client_01\general and Client_02\general would result in an error and none of your Google Drive documents will be visible in PracticePanther. The software billing feature is terrible. First, you cannot have multiple companies or entities tied to the same individual. Thus, if you have a contact who owns multiple businesses that are clients, you will not be able to list all those businesses under the client's name. To make matters worse, you can only email invoices to individuals who are listed under the company. I had to create multiple dummy contacts called "Accounts Payable" just so that I could email my clients their invoices. I ran out of space.

Vendor Response

by PracticePanther Legal Software on 2019/06/24

Hi Jeff,

Thank you so much for taking the time to join our team on a training call, and for discussing the features and functionalities you would like to see incorporated into the software on our follow up call. As mentioned, some of the functionalities, specifically regarding Google, are limited by our integration partners. However, we will, of course, update you if any of the discussed functionalities change at any point.

We are constantly working on improving our user experience and your comments and feedback are greatly appreciated. Thanks again for your time, please feel free to reach out to us if there is anything we can help you with.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2019/06/07
Paige B.
Lawyer
Law Practice, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2021/08/19

"Great Software - Would be Lost Without It, but there are still some kinks to work out."

Comments: My overall experience is amazing. I love this software and it makes my life so much easier. I would recommend to anyone with a law firm.

Pros: I love how seamless this software makes my practice. It is so user-friendly. The client portal is wonderful, and I love how the accounting features are organized. Customer service is amazing. The templates feature saves me countless hours. The tasks feature really keeps me on track. I love how you can link relationships, create emails that sync automatically with the matter, and create events that send text notifications to clients. The support is quick and always friendly and helpful. The e-signature feature is also really cool.

Cons: (1) the phone app should be able to have multiple timers up at once, so you can go back and forth between working on different projects, like the desktop version.
(2) The "history" section at the bottom of matters should include time entry descriptions. I cannot stress that enough. I do not use the "history" section at all as it is currently operating, but it would be invaluable if that one change was made! If time entry descriptions were included, the "history" section would actually tell me the history of the work that's been done on the matter.
(3) We need a better text integration that's part of Practice Panther, so that clients can text us through the software, or something like how we can create a new email that links with the matter, but for texting.
(4) Company contacts - love the idea, but when you link a subordinate member of a company contact to a matter, the only email address you can actually auto-populate is the number one contact of the company contact. It's very annoying. I've had to create separate individual contacts for all the members of a company contact. Like for court services, I would like to be able to have all the employees of court services under the Court Services company contact, and then be able to link the particular officer assigned to supervise my particular client. But right now I have to link the court services company contact AND the individual contact to be able to send emails to the correct officer.

  • Reviewer Source 
  • Reviewed on 2021/08/19
Robin E.
Attorney
Law Practice, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2021/08/05

"In many ways better than Amicus"

Comments: Overall it has been a relatively seamless transition from Amicus to this. I had Amicus for over twenty five years. I am enjoying the use of this product and my paralegal finds it very easy to use.

Pros: The online platform, plus most of the features I was looking for.

Cons: The email integration could be better. In addition, there could be an option for starting a timer for a phone call, keeping the information there. I am calling so and so, click on their number and have the timer start, instead it think I am asking it to actually call that person.

  • Reviewer Source 
  • Reviewed on 2021/08/05