--- description: Learn more about Pabau price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Pabau Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Medical Software](/directory/20029/medical-practice-management/software) > [Pabau](/software/140062/pabau-crm) # Pabau Canonical: https://www.capterra.co.za/software/140062/pabau-crm Page: 1 / 26\ Next: [Next page](https://www.capterra.co.za/software/140062/pabau-crm?page=2) > Run your medical-led practice on one platform, from AI Scribe and ePrescribing to payments and growth tools. > > Verdict: Rated **4.7/5** by 626 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Pabau? Trusted by 3,500+ medical-led practices, from solo providers to multi-location groups delivering private healthcare, dermatology, wellness, and aesthetic medicine. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 626 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Pabau ## Commercial Context - **Starting Price**: US$59,00 - **Pricing model**: Flat Rate - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Spanish - **Available Countries**: Australia, Belgium, Canada, France, Germany, India, Ireland, Italy, Mexico, Netherlands, New Zealand, Philippines, Singapore, South Africa, Spain, United Arab Emirates, United Kingdom, United States ## Features - Appointment Management - Appointment Scheduling - Billing & Invoicing - Care Plan Management - Case Management - Client Management - Client Portal - Clinic Interoperability - Code & Charge Entry - Confirmations/Reminders - Customer Database - Decision Support Software - Document Management - Drug Reference Database - E-Prescribing - EMR/EHR - Faculty/Staff Management - For Medical Purposes - For Medical Spas - For Physical Therapy - For Salons and Spas - Formulary Management - Initial Assessments - Insurance Management - Medical History Records - Medication Alerts/Warnings - Medication History - Mobile Access - Multi-Location - Online Booking - Patient Intake - Patient Management - Patient Monitoring - Patient Portal - Patient Questionnaires - Physician Scheduling - Point of Sale (POS) - Practice Management - Prescription Renewal - Recurring Appointments - Reminders - Remote Treatment Planning - Reporting/Analytics - SMS Messaging - Secure Messaging - Self Service Portal - Telemedicine Software - Third-Party Integrations - Video Conferencing - Workflow Management ... and 32 more features ## Integrations (11 total) - Doctolib - Doctolib Médecin - GoCardless - Google Analytics 360 - Google Calendar - Google Tag Manager 360 - Mailchimp - Stripe - Xero - Zapier - ePractice ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Medical Software](https://www.capterra.co.za/directory/20029/medical-practice-management/software) ## Related Categories - [Medical Software](https://www.capterra.co.za/directory/20029/medical-practice-management/software) - [Dermatology EMR Software](https://www.capterra.co.za/directory/32518/dermatology-emr/software) - [Patient Management Software](https://www.capterra.co.za/directory/30780/patient-management/software) - [Electronic Medical Records Software](https://www.capterra.co.za/directory/20028/electronic-medical-records/software) - [Medical Scheduling Software](https://www.capterra.co.za/directory/30027/medical-scheduling/software) ## Alternatives 1. [ModMed](https://www.capterra.co.za/software/124590/ema) — 4.4/5 (364 reviews) 2. [DocVilla](https://www.capterra.co.za/software/203619/docvilla) — 5.0/5 (74 reviews) 3. [Carepatron](https://www.capterra.co.za/software/195467/care-patron) — 4.4/5 (857 reviews) 4. [Practice Better](https://www.capterra.co.za/software/159263/better) — 4.8/5 (96 reviews) 5. [Tebra](https://www.capterra.co.za/software/129169/tebra) — 3.9/5 (1362 reviews) ## Reviews ### "Starting out with Pabau" — 4.0/5 > **karen** | *17 February 2026* | Medical Practice | Recommendation rating: 7.0/10 > > **Pros**: excellent staff support in transferring data from previous provide, lots of training given, academy easy to use, patients finding it easy to book appointments and use portal once registered. Lots of ways of informing patients about treatments and what they entail. Ability to prepopulate forms and use AI and Macros > > **Cons**: Setting up forms and services very long winded and complicated at times. No direct links to individual treatments. Having to earn or buy SMS credits, as a small business this can become very expensive, would be ideal if whatsapp was integrated into system. Not being able to add an editable table into the treatment notes so that on going treatments such as laser settings can be seen on one page and not across all the treatment notes. > > Having changed over from one provider to Pabau there is a lot more to offer in order to make digital records easier to manage, however for a small business with 3 staff it has been time consuming and at times very slow in getting set up. The staff have been very supportive and and the support team have been quick to action any requests and issues we have had. ----- ### "great addition to smoothly running business" — 5.0/5 > **Raisa** | *04 February 2026* | Consumer Services | Recommendation rating: 9.0/10 > > **Pros**: Easy to use and and good support from the team during the set up and ongoing. Covers all areas of running business at good price point. > > **Cons**: very slow at times and often comes up with issues. occasionally it is difficult to find the patient using telephone number > > easy diary management, good for patient record and concern forms, straightforward to use, helpful marketing features ----- ### "Excellent chat support" — 5.0/5 > **Abhishek** | *08 March 2026* | Medical Practice | Recommendation rating: 7.0/10 > > **Pros**: Great customer support. I had couple of issues and the Pabau team helped to solve the issue with ease and suggest some alternatives. > > **Cons**: Performance is slow and sometimes is lagging. The leads section/ reports and few section takes time to load. ----- ### "All in one clinic software / but with a learning curve" — 3.0/5 > **yasmeen** | *18 June 2025* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: Has a lot of useful features I haven’t been using to date •booking system with deposit options . My clinic’s logo and branding appear on forms •SMS/email reminders, aftercare emails, and follow-ups are all automated > > **Cons**: Repeated outages / inability to access my calendar etc due to technical faults The system is powerful but can feel overwhelming at first, and require assistance to navigate and learn all the features > > Generally good in setting up appointments \& reminders Great for online bookings and taking deposits ----- ### "Overall a positive experience and I like using Pabau" — 5.0/5 > **Sally** | *09 February 2026* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: Pabau has a great user interface and appointment scheduling is super easy. The customer support team are incredibly helpful and always try to resolve any issues as quickly as possible. I find it easy to use and set up my own individual features so that my patient management is made much easier. it does get bugs and issues but these are resolved quickly and we are always informed a to how long it may take which is helpful. > > **Cons**: The initial set up felt intimidating but the staff are helpful and now you can use video screen recording links to help with any problems which means explaining any problems to the staff is so much easier as they can see the issue from the video. ----- Page: 1 / 26\ Next: [Next page](https://www.capterra.co.za/software/140062/pabau-crm?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/140062/pabau-crm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data