GoCanvas

The future of data capture for businesses!

Comments: This platform is helping us streamline our business by speeding up the data and information flow between the field and our office.

Pros:

Our favorite things about GoCanvas are that it's easy to set up on the backend (meaning you don't need formal IT training), it's easy for our employees to fill in the forms on their phones, and their customer support is GREAT! They are always very quick to respond to questions or comments.

Cons:

I honestly don't have anything bad to say about the platform. We've had nothing but great experiences all around.

GoCanvas is a Temporary Scheduling Software Solution

Comments: I found GoCanvas to be a great software in general. It is easy to use and allows you to build forms, collect data, and transfer data to most any platform. It is easy to search and filter your information as well. I would have continued to use it if I were able to customize it to fit a grooming salon. I still would recommend it to others.

Pros:

I liked how easy it is to create forms and implement them into our website. I like how the information is stored and sent to us, it is very easy to understand and sort.

Cons:

The lack of customization to fit the pet industry.

Liars and Thieves

Comments: First, do not trust their customer service response time. They say 24 hours. Reality is 3-6 days. When they reply, expect emails of half answers. If you email them back, plan to wait 24-72 hours to get a response to that email. One thing to their credit is that they did admit that their salespeople lie. That takes some bravery. After they admitted they lied to get our business, they told me they would switch us to another product they owned that actually does what we were promised. All we had to do was give them $8000....

Pros:

It is easy to use and intuitive. Form building is fast.

Cons:

How could a data collection service exist but not allow people to reasonably access and use the data? This app should be free. It really is that limited. For example, if you use this app to make a form that estimates you counted 100 items and later discovered it was 102 items, on a VERY limited basis, you can go back and change from 100 to 102. But, if you actually used that base number for another calculation, don't think GoCanvas will recalculate after you changed the number. You have to do all of your own recalculations, It is ridiculous. Worse, the salespeople will promise anything. We trusted them, spent over 100 hours building the app and then found out we were lied to.

GoCanvas - who knew replacing forms with apps would be so easy

Comments: Our ability to capture, retain, analyze and share information quickly and clearly is better than it ever was with paper forms. From the start the help in setting up the programs and initial training made a very scary and intimidating process a breeze. I never have to go looking for paperwork only to find it incomplete and illegible. I have rarely been as satisfied with a software as I have been with this.

Pros:

Extremely easy to build and use apps even for "non-tech" people. Powerful system allows you to build complex routing with ease PDF designer allows you to capture information you need for client while retaining all information you might need in the app for export and evaluation. They are always looking for ways to simplify and improve the program. They communicate changes well and consistently I don't have to read chicken scratch from techs anymore

Cons:

Tech support to solve problems is not very deep or responsive.

GET IT!

Comments: GoCanvas has been incredible to work with. Our business is in Electrical Contracting, and GoCanvas designed a form on their app so that our employees don't need to fill out paper work tickets anymore. They also installed a barcode scanning system, so that our employees can scan items that they take from our warehouse to use at the jobsite. GoCanvas also give the ability to export those work tickets into a CSV or XML file, which means we can actually import those scans from their work tickets into our job costing software. It does so much more than we ever expected it to, which has made our switch to GoCanvas a seamless transition, and our employees who use it love it!
But the best part about GoCanvas is their Customer Service. I've had issues mapping some updates I made to the app, and was in a hurry to get it taken care of (before our employees were going to scan), and they got my message and called me immediately. Their response time is great, and they make sure they actually help solve the problem if there is one.
I can't say too many good things about their company, and would highly recommend them to anyone looking to consolidate their paper forms into a paperless app.

Pros:

Customer Service Adaptability Ease of Use