--- description: Learn more about FreshMail price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: FreshMail Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Email Marketing Software](/directory/30013/email-marketing/software) > [FreshMail](/software/139511/freshmail) # FreshMail Canonical: https://www.capterra.co.za/software/139511/freshmail Page: 1 / 3\ Next: [Next page](https://www.capterra.co.za/software/139511/freshmail?page=2) > FreshMail is an email marketing tool for creating, sending and tracking campaigns that work. > > Verdict: Rated **4.4/5** by 44 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses FreshMail? We offer email marketing solutions for firms of every size and budget that want to open a powerful marketing channel direct communication and sales to drive revenue through online strategies. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 44 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: FreshMail - **Founded**: 2008 ## Commercial Context - **Starting Price**: €12,00 - **Pricing model**: Other (Free version available) (Free Trial) - **Pricing Details**: Payment is based on the number of subscribers on a contact list(s) or based on the number of emails sent per month. Up to 1000 subscribers: €12/month Up to 2500 subscribers: €21/month Up to 5000 subscribers: €37/month Up to 10000 subscribers: €54/month Up to 25000 subscribers: €120/month Up to 50000 subscribers: €207/month Up to 75000 subscribers: €289/month Up to 100000 subscribers: €372/month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPad (Mobile) - **Supported Languages**: English, Polish - **Available Countries**: Australia, Brazil, Canada, Germany, India, Mexico, United Kingdom, United States ## Features - A/B Testing - Autoresponders - CAN-SPAM Compliance - CRM - Campaign Analytics - Campaign Management - Contact Management - Conversion Tracking - Customer Segmentation - Customizable Fields - Drip Campaigns - Email Marketing - Event Triggered Actions - Marketing Automation - ROI Tracking - Reporting/Analytics - Subscriber Management - Template Management - WYSIWYG Editor ## Integrations (31 total) - Adobe Commerce - Capsule - Eventbrite - FreshBooks - Freshdesk - Getsitecontrol - Gmail - GoTo Webinar - Google Analytics 360 - Google Contacts - Highrise - Jira - Joomla - KickoffLabs - Landingi ... and 16 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) ## Category - [Email Marketing Software](https://www.capterra.co.za/directory/30013/email-marketing/software) ## Related Categories - [Email Marketing Software](https://www.capterra.co.za/directory/30013/email-marketing/software) - [Marketing Automation Software](https://www.capterra.co.za/directory/6/marketing-automation/software) - [Email Management Software](https://www.capterra.co.za/directory/30553/email-management/software) ## Alternatives 1. [Gmail](https://www.capterra.co.za/software/202338/gmail) — 4.8/5 (13327 reviews) 2. [Brevo](https://www.capterra.co.za/software/132996/brevo) — 4.6/5 (3408 reviews) 3. [Mailchimp](https://www.capterra.co.za/software/110228/mailchimp) — 4.5/5 (17572 reviews) 4. [Constant Contact](https://www.capterra.co.za/software/31898/constant-contact) — 4.3/5 (2912 reviews) 5. [MailerLite](https://www.capterra.co.za/software/136603/mailerlite) — 4.7/5 (2256 reviews) ## Reviews ### "I send a lot of emails. Regular newsletter, mailings and autoresponders. Sometimes things go wrong a" — 5.0/5 > **Conrad** | *30 June 2017* | Internet | Recommendation rating: 10.0/10 > > **Pros**: Very intuitive tool, I didn't need much time to master it. Also customer support is very responsive and prompt. > > I own an agency that sends emails for clients. We are happy that all emails display correctly on different devices, so we don't need to put much work into design. ----- ### "Excellent Tool for Email Marketing Support" — 5.0/5 > **Carlos Felipe** | *01 August 2021* | Construction | Recommendation rating: 9.0/10 > > **Pros**: This help our company a lot on email marketing campaigns, specially when we wanted to get new customers on new Atlanta area. > > **Cons**: Only the interface aspect, something more comfortable for the user. ----- ### "The best platform for sending personalised newsletters" — 5.0/5 > **Peter** | *12 August 2016* | Internet | Recommendation rating: 9.0/10 > > **Pros**: Freshmail Designer is what I like most. You can select templates or create your own from scratch and add whatever elements you want with one click. Everything looks really professional when you’re done. The other thing worth mentioning is automation with Google Analytics. It’s easy to send autoresponders to subscribers who complete goals that i set in google like “visit price page” and that person will get a message from me. Putting a small discount offer in that messages get really good results. > > **Cons**: The integration with Google Analytics wasn’t easy for me but once I got the hang of it I could figure it out and set up new autoresponders with a few clicks. > > I’ve tested a few different vendors and after using Mailchimp for a long time I switched to Freshmail. At first it mostly for cost reasons but it turns out that their customer support really impressed me. I really like being able to write or call and get quick answers for everything. ----- ### "Great User Interface, Not So Great Everything Else" — 3.0/5 > **Dale** | *01 October 2018* | Music | Recommendation rating: 3.0/10 > > **Pros**: The thing that attracted me to Freshmail's email marketing platform was that, to me, it seemed to give more flexibility in terms of getting creative with the interface than other alternatives such as Mailchimp. The templates seem to have more personality and, design-wise allowed a greater level of creative freedom. > > **Cons**: Here's the problem - I just don't think Freshmail has the cleanest servers. Unfortunately, we had issues with emails being marked as spam and had difficulties with the Freshmail customer service team in resolving this. Also, there were a few language barriers at times as they are based out of Poland and you'd find the software having random splashes of Polish now and then. > > Due to the server issues, we did move on from Freshmail to Mailchimp, but I wouldn't say Freshmail is all that bad, they just need to do a little housekeeping, tidy up those servers and consider making English the first language of the business. ----- ### "I enjoy using FreshMail and find it easy and useful in its price category." — 5.0/5 > **Artur** | *17 November 2017* | Marketing & Advertising | Recommendation rating: 8.0/10 > > **Pros**: Many high-quality templates Easy to use A/B testing feature Good interface Clear campaign wizard Grouping messages and subscribers Good insights > > **Cons**: The offer says otherwise, but from my experience messages filtered to spam are more common than a business would usually accept The templates are good, but the differences between how they are viewed within campaign wizard and in particular email clients is very big. > > Good insights about my subscribers database and possibility to clean it up from bouncing emails. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.co.za/software/139511/freshmail?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/139511/freshmail) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data