--- description: Learn more about Cognito Forms price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Cognito Forms Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Forms Automation Software](/directory/10023/forms-automation/software) > [Cognito Forms](/software/138990/cognito-forms) # Cognito Forms Canonical: https://www.capterra.co.za/software/138990/cognito-forms Page: 1 / 10\ Next: [Next page](https://www.capterra.co.za/software/138990/cognito-forms?page=2) > Free online form builder with advanced capabilities that are sophisticated enough for power users, yet simple enough for beginners. > > Verdict: Rated **4.7/5** by 210 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Cognito Forms? Businesses and teams who need an easier and more efficient way to collect information and payments from their customers or employees online. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 210 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Cognito Apps - **Founded**: 2009 ## Commercial Context - **Starting Price**: US$19,00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Individual plan is free for one user and 100 entries/month. Pro: $19/month for 2 users and 2,000 entries/month. Team: $39/month for 5 users and 10,000 entries/month. Enterprise: $129/month for 20 users and unlimited entries. Additional users for $5/user/month. Prices shown reflect annual billing plans. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Brazil, Canada, Germany, Japan, Mexico, New Zealand, United Kingdom, United States ## Features - Access Controls/Permissions - Approval Process Control - Business Process Automation - Collaboration Tools - Compliance Tracking - Conditional Logic - Customizable Forms - Customizable Templates - Data Capture and Transfer - Data Connectors - Data Import/Export - Document Management - Drag & Drop - Electronic Signature - Forms Creation & Design - Forms Management - Information Governance - Mobile Access - Multiple Data Sources - Role-Based Permissions - Task Management - Template Management - Third-Party Integrations - Workflow Automation - Workflow Configuration ## Integrations (173 total) - AWeber - Accelo - Act\! - Act-On - ActiveCampaign - ActiveTrail - Acuity Scheduling - Agile CRM - Airtable - Asana - Avochato - Basecamp - Benchmark Email - Bird - BombBomb ... and 158 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Forms Automation Software](https://www.capterra.co.za/directory/10023/forms-automation/software) ## Related Categories - [Forms Automation Software](https://www.capterra.co.za/directory/10023/forms-automation/software) - [Data Management Software](https://www.capterra.co.za/directory/31003/data-management/software) - [Data Collection Software](https://www.capterra.co.za/directory/32475/data-collection/software) - [Workflow Management Software](https://www.capterra.co.za/directory/30091/workflow-management/software) - [Data Entry Software](https://www.capterra.co.za/directory/30543/data-entry/software) ## Alternatives 1. [Jotform](https://www.capterra.co.za/software/158456/jotform-4-0) — 4.7/5 (2919 reviews) 2. [Google Workspace](https://www.capterra.co.za/software/168389/google-workspace) — 4.7/5 (17674 reviews) 3. [Microsoft Forms](https://www.capterra.co.za/software/1025299/microsoft-forms) — 4.6/5 (327 reviews) 4. [Typeform](https://www.capterra.co.za/software/137289/typeform) — 4.7/5 (974 reviews) 5. [Connecteam](https://www.capterra.co.za/software/153140/connecteam) — 4.6/5 (5308 reviews) ## Reviews ### "Cognito Forms - For all your Data Capturing - Professional, Personal, Sport and Cultural\!" — 5.0/5 > **Liezl** | *15 July 2026* | Philanthropy | Recommendation rating: 10.0/10 > > **Pros**: Cognito Forms are easy to use, very user friendly, and can be personalised with your Company logo, etc. I find the options where documents can be signed easy to manage, and remove the necessity of hand filled documents completely. Data handling is very efficient. I have used Cognito as a customer contact form for our website, as well as entry forms for various Chess related tournaments. The security is excellent, since there is no e-mail that can be intercepted and bank details changed, for example. The forms can be printed and stored securely. I believe this platform is great value for your money\! > > **Cons**: The free version has data capturing limitations, and if you reach that in the middle of a campaign, you have the possibility of missing some entries. > > Overall experience has been great\! I prepare all my on-line forms with Cognito Forms. You can even provide price / cost options for selection and link your payment platform to receive payment\! ----- ### "Efficient and Affordable" — 5.0/5 > **Annie** | *26 July 2026* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: The immediate online feedback and ease of use in excel. The pricing model gives great options for smaller enterprises > > **Cons**: I need to download photos one by one. I wish I could download all photos per entry once off instead of downloading each field > > Support is immediate and always resolves my problems and questions. I am very grateful for using you for three years ----- ### "Great forms and workflow platform - highly recommend" — 5.0/5 > **Adam** | *13 July 2026* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: Easy to use, amazing workflows, robust features, training and support is top notch. I find this platform to be a strong value for the money. I use it for basic data collection to collection of payments, contracts and signing, and more complicated workflows. It works for internal staff users, such as HR processes, as well as with external data collection. There have been robust AI integrations. > > **Cons**: Minor item but setting up other staff users to be able to create forms requires me to restrict them from other folders - the default seems to grant too much access, although this could be a user error on me end. > > Overall, I cannot recommend Cognito Forms enough. I've used them for more than four years and I continue to be impressed with the continued development of the product while maintaining the top customer support. ----- ### "My experience with Cognito Forms" — 4.0/5 > **Deklan** | *09 July 2026* | Entertainment | Recommendation rating: 8.0/10 > > **Pros**: Easy to use and understand. Quick to learn and very versatile. Compared to other form software it is great value for money while keeping everything secure. > > **Cons**: I use Sumup for my business account however, Cognito forms currently does not offer this type of integration and I am left with using two forms of card payment which is not ideal. I would like to see more flexibility with some of the fields or even add more fields for users as well as different functions for buttons or button placement and better uses of statuses and roles to improve performance. > > My overall experience with Cognito Forms is great. I really enjoy using the forms and finding more powerful, user friendlier routes for my customers. When I have needed additional support, the quickness and information given back to me is relevant, straight to the point and sometimes offer alternative ways to go about my issue if necessary. ----- ### "🔴 I strongly advise against using this company." — 1.0/5 > **Alex** | *19 September 2024* | Logistics & Supply Chain | Recommendation rating: 0.0/10 > > **Pros**: It worked fine till it did not. I used them for years > > **Cons**: 🔴 I strongly advise against using this company. If your business relies on functional forms, it's crucial to have real-time customer service to address any issues that may arise. It's unacceptable for a company to operate without this support. In today's competitive business environment, companies with good customer service thrive, and I hope businesses like this one realize the importance of providing real-time support before they become obsolete like Blockbuster. > > It was horrible. I had an issue with their login, so I could fix an issue, but no one could help me. I was losing money by the minute. ----- Page: 1 / 10\ Next: [Next page](https://www.capterra.co.za/software/138990/cognito-forms?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/138990/cognito-forms) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data