---
description: Learn more about LinkPoint Connect price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
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title: LinkPoint Connect Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [LinkPoint Connect](/software/138987/linkpoint-connect)

# LinkPoint Connect

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> Streamline CRM productivity - view, create, sync Salesforce and Microsoft Dynamics CRM data with Outlook or IBM Notes.
> 
> Verdict: Rated **4.4/5** by 75 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses LinkPoint Connect?

LinkPoint Connect supports CRM users with email integration. Existing Salesforce and Microsoft Dynamics CRM  users can seamlessly integrate with Outlook or IBM Notes. Supports Citrix.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 75 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: LinkPoint360
- **Location**: Red Bank, US
- **Founded**: 2001

## Commercial Context

- **Starting Price**: US$16,00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Discounts available for non-profits. Volume discounts available.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Alerts/Notifications
- CRM Integration
- Contact Management
- Email Management
- Email Tracking
- Interaction Tracking
- Lead Management
- Meeting Management

## Support Options

- Chat

## Category

- [CRM Software](https://www.capterra.co.za/directory/2/customer-relationship-management/software)

## Related Categories

- [CRM Software](https://www.capterra.co.za/directory/2/customer-relationship-management/software)
- [Email Management Software](https://www.capterra.co.za/directory/30553/email-management/software)
- [Sales Enablement Software](https://www.capterra.co.za/directory/30798/sales-enablement/software)

## Alternatives

1. [Zoho CRM](https://www.capterra.co.za/software/155928/zoho-crm) — 4.3/5 (6964 reviews)
2. [Bigin by Zoho CRM](https://www.capterra.co.za/software/204998/bigin-by-zoho-crm) — 4.7/5 (724 reviews)
3. [Salesforce Sales Cloud](https://www.capterra.co.za/software/61368/salesforce) — 4.4/5 (18768 reviews)
4. [HubSpot CRM](https://www.capterra.co.za/software/152373/hubspot-crm) — 4.5/5 (4451 reviews)
5. [Kylas Sales CRM](https://www.capterra.co.za/software/210630/kylas) — 4.8/5 (573 reviews)

## Reviews

### "Best Sync Tool for outlook and salesforce" — 4.0/5

> **Harsh** | *11 January 2019* | Computer Software | Recommendation rating: 7.0/10
> 
> **Pros**: Link Point 360 is a geat tool that allows to connect outlook to salesforce. &#10;&#10;This software is very easy to load and use everyday to keep our data consistent in outlook. &#10;&#10;It really helps to record emails sent and received to leads contacts and accounts.
> 
> **Cons**: Sometimes software crash automatically without giving any alert message.

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### "Great Outlook extension for Salesforce syncronization" — 5.0/5

> **Tim** | *30 March 2018* | Recommendation rating: 10.0/10
> 
> **Pros**: LinkPoint360 is the best extension for Salesforce by allowing you to decide what does and doesn't get input. The ability to easily create leads and contacts directly from outlook is very handy when a new prospect comes through a different avenue. It is also handy to be able to record the whole email to the account, contact, or lead for future reference. You even have the ability to edit the message or make notes that aren't in the email but will be recorded with it into Salesforce. If you are in a hurry the smart record just finds the contact or lead and records it without having to search or make changes.
> 
> **Cons**: I do not like how it manages the spell check. At first it didn't even do spell check but now it checks the entire message, which is really annoying for a long thread. Also, it doesn't have the ability to look for other fields to match an email from, like another email address field in Salesforce.
> 
> I benefit from an easy work flow between Outlook and Salesforce

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### "Simple integration between Outlook and Salesforce" — 3.0/5

> **Cheston** | *20 December 2016* | Retail | Recommendation rating: 7.0/10
> 
> **Pros**: Easy to install, configure, and use.  consistent and customer service is great.
> 
> **Cons**: Not compatible with Mac OS, Outlook for Mac, or cloud products like OWA or Gmail.
> 
> Linkpoint 360 is a great tool for connecting email items to specific records in Salesforce.  From install to configuration to recording to Salesforce; the whole process is fairly easy to use and intuitive.  Their customer chat support is awesome and responsive.  My only complaint is that they do not have a Mac OS compatible solution which forced us to look to other products like MailDrop to make up for that.  Would be nice to see a cloud based or dual compatible version now.

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### "wouldn't want SalesForce without LinkPoint" — 5.0/5

> **Debra** | *15 December 2016* | Information Services | Recommendation rating: 10.0/10
> 
> **Pros**: ease of use and how LInkPoint uses the email address to identify all opportunities for that contact.  If I don't have a contact in SF, I can easily add from LinkPoint
> 
> **Cons**: No thinking of any cons . . .
> 
> The ability to run business opportunities out of Outlook with LInkPoint eases my making new opportunities (one click), opening the exact opportunity I want (side view pane) and also update activity linking to correct contact and opportunity such a time saver.  I also like I can change the subject line in my LinkPoint box  - different than the subject that is sent to the customer.  I can "tell a story" by then just looking at the activity titles.  I've called support twice and both times very responsive and solved my issue within the same business day (and they were really user issues, not software issues).  Great service for the price point.

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### "LinkPoint Could Be your CRM Secret Sauce" — 5.0/5

> **Verified Reviewer** | *23 September 2022* | Banking | Recommendation rating: 7.0/10
> 
> **Pros**: It is a big time saver\!\! The auto integration has helped us drive adoption and implementation of workflows relating to our CRM. It creates a lot of efficiency\!
> 
> **Cons**: I find the entire software to not be super user friendly- it takes some time to get it right.

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## Links

- [View on Capterra](https://www.capterra.co.za/software/138987/linkpoint-connect)

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