15 years helping South African businesses
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What Is Motive?

GPS Tracking, Smart Dashcams, ELD Compliance, Dispatch, Maintenance, and more in a single, easy-to-use platform. Track vehicles, trailers, and equipment in real-time. Identify dangerous driving with AI detection and exonerate drivers with the Smart Dashcam. Easy-to-use and reliable compliance with the #1-rated ELD. Reduce maintenance costs with vehicle diagnostics and service reminders. All driven by insights from Motive's leading network of 350,000 vehicles.

Who Uses Motive?

Fleets of all sizes spanning industries from trucking, construction, field service, agriculture, passenger transit, and delivery use Motive to manage assets, simplify operations, and reduce costs.

Motive Software - Fleet View
Motive Software - Fuel Utilization
Motive Software - History
Motive Software - Live Location
Motive Software - Safety

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Reviews of Motive

Average score

Overall
4.5
Ease of Use
4.4
Customer Service
4.4
Features
4.4
Value for Money
4.2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Simon
Simon
Business Owner in Canada
Verified LinkedIn User
Transportation/Trucking/Railroad, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Already a very good solution on its way to become greater and greater

5.0 2 years ago

Pros:

The product is relatively easy and quick to subscribe to, deploy, and use. We love how beautiful and uncluttered their apps are (mobile and desktop). The most needed features are covered with Motive's basic subscription and when coupled with a higher subscription and AI real-time dashcams, Motive leads the way as a premier partner for trucking companies.

Cons:

We do not hesitate to use their 24/7 support (phone/chat) to better understand the product and to resolve issues. However, the best way to contact them is by phone as sometimes we tend to be less understood through the chat application and it happened several times we were left without a response for long periods of time. I recommend calling them directly for quick follow-ups and resolutions.

Motive Response

2 years ago

Thank you for your feedback. We are glad to hear that you are satisfied with Motive (formerly KeepTruckin) services. For any further questions or concerns regarding anything, feel free to email us at [email protected] or call us directly at our 24/7 Support Line (855) 434-3564, and we will be more than happy to assist you.

Verified Reviewer
Verified LinkedIn User
Food & Beverages, Self Employed
Used the Software for: 2+ years
Reviewer Source

Owner Operator using the app.

5.0 10 months ago

Comments: Like I said it's very easy to use and the logbook never glitches and the camera always has quality and easy to get a video when you need one

Pros:

The app and the devices never give me any problems as long as been using it. I prepaid for two years and now I don't have to worry about any monthly payments.

Cons:

My old app use to let me change the status from driving or to pc. Motive makes u stop for like 2 seconds before you change toys status.

Motive Response

10 months ago

Wow, thank you for the great review! We're so glad to hear that you're happy with our service! If you have any questions or need assistance, our support team is always here for you via email at [email protected] or by phone at (855) 434-3564. Our 24/7 support line is ready to assist you. Thanks again!

Verified Reviewer
Verified LinkedIn User
Transportation/Trucking/Railroad, Self Employed
Used the Software for: 2+ years
Reviewer Source

Motive and the value it brings

5.0 3 weeks ago New

Pros:

How it accurately tracks your progress, hours of service, safety violations,and the truck routes to shippers and receivers.

Cons:

Its a great product. There's nothing to not love about Motive

Motive Response

3 weeks ago

Thank you for your glowing review! We're thrilled to hear that you value Motive's accuracy in tracking progress, hours of service, safety violations, and truck routes to shippers and receivers. It's wonderful to know that you find our product meets your needs so well. If you have any further questions or need assistance, please don't hesitate to contact us at [email protected] or call our 24/7 Support Line at (855) 434-3564. We're always here to help!

Alanna
Safety Director in US
Transportation/Trucking/Railroad, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Used to be top of their field. Going downhill fast

3.0 2 years ago

Pros:

I used to sing their praises - if they USED to be a solid platform, then there must be some remaining good bones in there somewhere. They need to get back to basics like knowledgeable customer service. It's super frustrating to call a support line and regularly end up telling the support staff "Yeah... that "solution" isn't going to fix this particular issue" and repeatedly be correct. Maybe they can find their way back to the stellar company they once were?

Cons:

Degrading support, connectivity issues mean that logs get thrown out of compliance - having to edit and assign drive time after the fact doesn't help drivers keep track of their time, etc. Unreliable.

Motive Response

2 years ago

We're so sorry to hear that you did not have a great experience with Motive! We are interested in learning more about the difficulties that you are experiencing. Can you please email your comments to [email protected] or call our 24/7 support line at 855-434-3564? Thank you!

Whitney
Operations Manager in US
Transportation/Trucking/Railroad, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

If you are new to operating and transportation - Motive will be your best friend!

4.0 2 months ago

Comments: I'm a huge fan of Motive and would recommend to anyone in trucking or transportation.

Pros:

I am a huge fan of Motive (formerly Keeptruckin) the customer service is A+++! They are so quick to respond and help guide you or even your drivers to get set up. The app is very user friendly and keeps you on track and organized.

Cons:

It can be a little expensive, if you are starting your own Transporation company but this is well worth the money, as you will be glad this app does so much to keep you organized, especially when it is time to run IFTA reports.

Motive Response

2 months ago

Thank you for the fantastic review! We're so happy to hear that you're enjoying our service. If you have any questions, our support team is here for you via email at [email protected] or by phone at (855) 434-3564, 24/7. Thanks again! 🎉