Bench

Bench

by Bench Accounting

Who Uses Bench?

Small business owners who want to focus on their business, not their bookkeeping.

What Is Bench?

Bench is for small business owners who want to focus on their business, not their bookkeeping. Every month, Bench turns your data into tax-ready financial statements. You can monitor your business's financial health, download your financial statements, and chat with your team any time via the Bench app. And at the end of the year, Bench provides you with everything you (or your CPA) will need to file your taxes.

Bench Details

Bench Accounting

https://bench.co/

Founded 2012

Bench Pricing Overview

Bench does not have a free version but does offer a free trial. Bench paid version starts at US$139,00/month.

Starting Price

US$139,00/month

Pricing Details

Every Bench plan includes unlimited support from your dedicated team.

Free Version

No

Free Trial

Yes

Deployment

Cloud, SaaS, Web

Mobile - iOS Native

Training

In Person

Live Online

Documentation

Support

Business Hours

Online

Bench Features

Accounting Software
Accounts Receivable
Bank Reconciliation
Billing & Invoicing
CPA Firms
Expense Tracking
Fixed Asset Management
Fund Accounting
Government
Nonprofits
Payroll Management
Project Accounting
Purchase Orders
Tax Management
Accounts Payable
Accounts Receivable
Bank Reconciliation
Billing & Invoicing
Bookkeeping Services Integration
Cash Management
Collections
Expense Tracking
Fixed Asset Management
General Ledger
Payroll Management
Revenue Recognition
Spend Management
Tax Management

Bench Reviews

Showing 5 of 156 reviews

Overall
4,8/5
Ease of Use
4,8/5
Customer Service
4,8/5
Features
4,5/5
Value for Money
4,6/5
Erik F.
Executive Director
Nonprofit Organization Management, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2019/04/29

"Completely alleviated stress while reducing my bookkeeping costs"

Comments: When I first heard about Bench, I was nervous about switching from a standard, old school accounting firm I'd worked with for many years. Within a week, my fears were dissipating. Three years later, my fears are completely gone. Bench completely meets my needs as a small business owner - while saving me time and money.

Pros: Bench is SIMPLE. The software provides me an accurate and easy to understand overview of my monthly and annual financials with easy-to- process visuals and graphs. The software integrates automatically with my bank and credit card, alleviating the back and forth calls and emails I used to labor through with my former "brick and mortar" accountants. When I have a question, the Bench team is always available and quick to respond.

Cons: Nada! No complaints here! I have not experienced a single problem with the Bench software

  • Reviewer Source 
  • Reviewed on 2019/04/29
Brent W.
Financial Planner
Financial Services, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 2019/08/20

"A great value of service for taking care of bookkeeping"

Comments: Great experience and helpful service. Awesome value since an in-person CPA would be double the cost.
Bench was especially around tax time when it comes to working with me to get my numbers buttoned up.

Pros: The iOS app is simple and easy to use. I appreciate the quick access to messaging back and forth with my bookkeeper, making notes about transactions, and they referred me to Gusto for an integrated payroll service

Cons: Some of the features like their Pulse tab of real time bank account syncing and electronic PDF statement syncing are glitchy.

  • Reviewer Source 
  • Reviewed on 2019/08/20
Verified Reviewer
President, CEO & Channel Chief
Computer Software, 13-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
    1/5
  • Ease of Use
    1/5
  • Features & Functionality
    1/5
  • Customer Support
    1/5
  • Value for Money
    1/5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 2018/04/27

"RUN FAR FAR AWAY!"

Pros: Nothing food to say honestly. Never got it off the ground. When I asked for a refund it was a hassle

Cons: If you look around and have your ducks in a row you will find these people are price gouging businesses and their pricing tactics are horribly unfair to the prospective customer. My best advice is RUN FAR FAR AWAY!

Vendor Response

by Bench on 2018/06/13

Hi George,
I'm really sorry that your initial Onboarding experience didn't align with your expectations, and that you weren't able to experience our ongoing monthly service. We strive for clear and upfront pricing, which is why we have fixed pricing packages based on monthly expenses and add-ons. We are proud of the value we provide our clients as America's largest bookkeeping service. We do not price match with other businesses nor do we heavily discount our catch-up service. While we can't give you back your time, you have been fully refunded. We also have taken your feedback to our team to help ensure that we provide a consistent Onboarding experience and prevent situations like yours in the future. If there's more we can do to assist you, Sarah from our Client Care team is happy to speak with you further.

  • Reviewer Source 
  • Reviewed on 2018/04/27
Byron M.
Attorney
Law Practice, Self Employed
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2020/02/17

"Bench is great"

Comments: My accounting was solved using bench, literally it's set it and forget it, these guys are top notch and make your life easy.

Pros: Incredibly supportive staff, intuitive friendly user-interface, provided year end tax portfolio that I could easily give to my CPA. Bench is just fantastic, I can't say enough good things about the way they have handled my accounts for the past 3 years, highly recommend. If you're a professional, this is for you.

Cons: The only con here is that I didn't switch sooner.

Vendor Response

by Bench Accounting on 2020/02/26

Thank you so much Byron for your kind words! We are so happy to be working with you.

  • Reviewer Source 
  • Reviewed on 2020/02/17
Pat W.
Member Lawyer
Law Practice, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2019/06/03

"Ditched Quickbooks and saved a lot of time"

Comments: I am spending a lot less time on bookkeeping and accounting.

Pros: Very easy implementation - love the human support on closing the books each month.

Cons: Not all of my business accounts can be connected via feed (ie intuit payroll), which requires a drag and drop upload each month.

  • Reviewer Source 
  • Reviewed on 2019/06/03