--- description: Learn more about Confluence price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Confluence Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Requirements Management Software](/directory/10018/requirements-management/software) > [Confluence](/software/136446/confluence) # Confluence Canonical: https://www.capterra.co.za/software/136446/confluence Page: 1 / 148\ Next: [Next page](https://www.capterra.co.za/software/136446/confluence?page=2) > Documentation solution that provides a collaborative workspace for teams to manage projects, store data and integrate with Jira. > > Verdict: Rated **4.5/5** by 3663 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Confluence? Confluence is used by project managers, software developers, IT professionals, product managers, marketers, sales teams, HR departments, finance teams, and remote workers. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 3663 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Atlassian - **Location**: San Francisco, US - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$5,42 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Confluence offers flexible pricing. $0 for teams up to 10 Standard: $5.16 per user/month Premium: $9.73 per user/month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Japanese, Korean, Portuguese, Russian, Spanish - **Available Countries**: Angola, Australia, Austria, Belgium, Brazil, Canada, Denmark, Finland, France, Germany, Hong Kong SAR China, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Luxembourg, Malaysia and 17 more ## Features - @mentions - Access Controls/Permissions - Archiving & Retention - Assignment Management - Brainstorming - Brand Guidelines - Calendar Management - Catalog Management - Collaboration Tools - Commenting/Notes - Communication Management - Content Management - Content Publishing Options - Diagramming - Digital Asset Management - Document Capture - Document Management - Document Storage - Documentation Management - Feedback Management - File Sharing - Full Text Search - Goal Management - Ideation - Knowledge Base Management - Knowledge Management - Marketing Calendar - Meeting Management - Mobile Access - Prioritization - Process/Workflow Automation - Product Roadmapping - Progress Tracking - Project Management - Project Planning - Project Planning/Scheduling - Real-Time Chat - Real-Time Updates - Reporting/Project Tracking - Resource Management - Self Service Portal - Status Tracking - Strategic Planning - Task Progress Tracking - Templates - Text Editing - Unified Directory - User Management - Visualization - Workflow Management ... and 25 more features ## Integrations (22 total) - Balsamiq - Bitbucket - Docusign - Evernote Teams - GitHub - Gliffy - Google Calendar - Google Drive - Google Maps - Google Workspace - JIRA Service Management - JXL - Jira - Lucidchart - Microsoft OneNote ... and 7 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Requirements Management Software](https://www.capterra.co.za/directory/10018/requirements-management/software) ## Related Categories - [Collaboration Software](https://www.capterra.co.za/directory/15/collaboration/software) - [Project Management Software](https://www.capterra.co.za/directory/30002/project-management/software) - [Knowledge Management Software](https://www.capterra.co.za/directory/30094/knowledge-management/software) - [Enterprise Content Management Software](https://www.capterra.co.za/directory/31079/enterprise-content-management/software) - [Content Management Systems](https://www.capterra.co.za/directory/10007/content-management/software) ## Alternatives 1. 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The Confluence platform does need an overhaul to make it more modern > > All in all Confluence is a stable and well packaged product. the Integrations with other Atlassian products makes Confluence make more sense. If you do however have other Tracking Software (Monday, Clickup etc.) - The use of Confluence might not be the best fit. ----- ### "Without a doubt the no1 wiki out there." — 4.0/5 > **Phil** | *29 November 2025* | Design | Recommendation rating: 9.0/10 > > **Pros**: So fast. It's the industry standard for tech people. Personally nothing does what Confluence does. I've tried all the alternatives and nothing comes close. > > **Cons**: Other users find it a little hard at time, but with training this can be overcome. The learning curve is steep for low level users. > > Love it. Can't imagine working without it. I can dump all my work in there, invoke other users, collab on design, embed Figma and micro board on single pages. It's like my brain in one place. ----- ### "Super clean\!" — 4.0/5 > **WREN** | *09 July 2025* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Clean and easy to use, great features for creating and organizing documentation. Integrates seamlessly with other tools like Jira. The templates are super helpful for getting started quickly, and it's really easy to customize pages. > > **Cons**: Pricing can be a bit steep, especially for small teams. It takes some time to get used to all the features and advanced configurations, which can be overwhelming for new users. > > It's great for documentation, though some folks find it less efficient for daily project management. Overall though, it's an amazing tool for collaboration and documentation, but there is a bit of a learning curve. ----- ### "A Great Resource for a Knowledge Base" — 3.0/5 > **Nolan** | *15 May 2025* | Real Estate | Recommendation rating: 7.0/10 > > **Pros**: It did make for an easy collaborative environment for our initial attempt at Onboarding Workflow, and allowed for an easy organization of materials, videos, documents, and workflows within our organization. > > **Cons**: It didn't allow much, at least in our application, in terms of in program collaboration. The whiteboard wasn't as intuitive as we needed for actual collaboration, and we found it easier to collaborate in a third party tool and just use Confluence as point in time references as needed. > > Overall it accomplished what we were looking for, however we found the scope too narrow for what we were expecting. It served it's purpose as a tool that could capture resources and a knowledge database, but the collaborative aspect left a little to be desired for our team. For larger orgs, it may accomplish exactly what you're looking for, but for smaller, and dynamically changing orgs, it's not as intuitive as we would have liked. ----- ### "A Powerful Knowledge Hub That Needs Better Usability" — 4.0/5 > **Rizi** | *04 December 2025* | Computer Software | Recommendation rating: 7.0/10 > > **Pros**: I like how Confluence makes documentation and knowledge sharing simple. The ability to create structured pages and link related content keeps information organized. Integration with Jira is a big plus for managing projects and tracking tasks. > > **Cons**: The interface can feel cluttered, especially for new users. Formatting options are limited compared to traditional word processors, and large spaces with many pages can become hard to navigate without strong organization practices. > > Overall, Confluence is a reliable tool for team collaboration and documentation. It helps centralize information and improves transparency across projects. While it requires some effort to maintain structure, its integration with other Atlassian tools makes it a strong choice for agile teams. ----- Page: 1 / 148\ Next: [Next page](https://www.capterra.co.za/software/136446/confluence?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/136446/confluence) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data