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choose better software
What Is Confluence?
Confluence is an open source for all employers to use as their one OKR software tool. You can use it to track strategies, objectives, and key results while being accountable and transparent all at the same time!
Who Uses Confluence?
Today all kinds of functional departments of any size use Confluence, from technical teams and project management groups, to marketing, HR, legal, and finance. All teams get work done with Confluence.
Where can Confluence be deployed?
About the vendor
- Atlassian
- Located in San Francisco, US
- Founded in 2013
Confluence support
- Phone Support
- 24/7 (Live rep)
- Chat
Confluence pricing
Starting Price:
- No free trial
- Yes, has free version
Confluence has a free version and does not offer a free trial. Confluence paid version starts at US$5.16/month.
Pricing plans get a free trialAbout the vendor
- Atlassian
- Located in San Francisco, US
- Founded in 2013
Confluence support
- Phone Support
- 24/7 (Live rep)
- Chat
Confluence videos and images






Features of Confluence
Reviews of Confluence

Knowledge Base as root
Comments: It has a learning curve at the beginning. Still, later on, and not so long after, you will find yourself putting everything on confluence because it is easy, well-managed, and perfect for a platform where people can find documentation and information in a well-presented format.
Pros:
Confluence is part of an already well-positioned and easy-to-implement ecosystem where multiple tools perform a specific job in a workflow. This makes it easy and friendly to set up and run; using information from other platforms like JIRA and Bitbucket, everything comes together in an excellent and organized way without much effort.
Cons:
It might be overwhelming at first; there are plenty of options and personalization elements you can include, so you might think, "It is too much for me." But by watching a couple of YouTube videos, you will see how you can customize it to suit your needs and start using its powerful features.
Alternatives Considered: Slack
Reasons for Choosing Confluence: We used to have documentation inside our bitbucket repositories, but we required a well-defined and easy-to-access platform where the team could both collaborate and access the information for a particular part of the application without needing to go through the code to find it
Switched From: Bitbucket
Reasons for Switching to Confluence: We found that Confluence integrated naturally with JIRA and our Bitbucket repositories, giving us an organic way to set up all our workflows in a single platform. While we could use Slack or any other messaging platform to communicate, Confluence worked perfectly for our documentation needs.
Confluence A Fantastic Software For Managing Content In A Centralized Space
Comments: It is a fantastic platform that makes my work easy especially when am doing things that need editing.
Pros:
Confluence makes it easy to create, share and manage content in a centralized space. It has user-friendly interface that makes navigating easy. This platform is ideal for large-scale knowledge management. I love it's real time collaborations.
Cons:
I don't have any problems with Confluence.
Would not recommend to use it in the SaaS version
Comments:
It is working most of the time, with several outages in the past months.
We were forced to migrate from the on-prem to the SaaS version. The on-prem version was very good, the SaaS software is a mess in terms of ensuring information security and has way worse usability.
Pros:
Concurrent editing is still possible in the SaaS version.
Cons:
Has advertisements for other products in the menu. You have no sufficient control over the 3rd party features the users can see and use. It's a nightmare to document its use according to GDPR rules.
One stop content management solutions
Comments: I am using Confluence in my last organization aswell is in current org.i have created many space and published it internal users.its features like structure content tree,page versioning,whiteboard etc give flexible user to customized their content with diagram and pic.
Pros:
Confluence is one of the best widely used content management web application,which help corporates and enterprise team to manage and maintain lots of internal and external content.many features like its own space,personalized feeds and community hub mske it more adorable to use.
Cons:
Nothing as such,its adding its new features and upgrade user experience based on feedback.
Confluence Review
Comments: Confluence is easy to use and has a user-friendly interface.
Pros:
It connects me to information that I need so that work gets done fast and well. It is easy to track projects with Confluence.
Cons:
There is nothing to dislike with Confluence.
Great collaboration tool for orgs to share knowledge and info
Comments: My experience is that it is an easy tool with many functions to make my team feel in the know and equipped.
Pros:
It’s a great tool for my company to share information and knowledge and to troubleshoot (it tickets) and share news about things going on within the company.
Cons:
Not much bad to say really - just always have to log in each time I use which can be tedious.
Best tool to keep your documents organised
Comments: I am overall very happy with my experience in Confluence. We store most of the critical data and documents related to our product in there. We haven't faced any issues so far.
Pros:
Confluence provides the best workspace to organise our documents and it has very interactive user interface. It is also very secure and reliable.
Cons:
May be they can reduce the pricing little bit so that it can become more affordable to all the users.
Confluence for the win
Comments: I use Confluence everyday all day and find its ease of use to be one of its biggest pros.
Pros:
Its a great platform to have a repository of information that employees need to access to quickly.....
Cons:
I dont know if I have any cons to speak of...I find this product to work great for our needs and will continue to use it
Document Management Solution
Pros:
Document and content management with confluence is easy. The tool has different levels of security that helps in document access control. Its reliable and helps in collaboration. Employee are able to contribute and comments are in real time.
Cons:
The cost of acquiring the license and the long learning curve are the only drawbacks.
Confluence: Your platform for team documentation
Comments: I have always enjoyed using Confluence because the experience is amazing. It makes managing and creating documents very easy. Even with creating project plans and having the ability to create every good templates depending on the project the team is working on. I also enjoy the fact that I can integrate my other project management tools like Trello.
Pros:
I love how simple it is to use. And the fact that I can edit live in real time with my team members.
Cons:
I do not have anything I like the least at the moment.
As a user and an admin what do i like or dislike
Comments: great go do business tool and used industry wide, has issues such as very slow support and lack of features which can be expanded with costly plugins
Pros:
the ability to control used access is great and to manage different spaces for different situations. we have also been able to use confluence to drive content on hosted web sites driven from confluence spaces with the help of plugins
Cons:
plugins are costly, and to make full use you need to use them. These seems to be charged based on how many users you have in confluence rather than how many who would use the plugin. this makes it expansive and there is no way of restricting a plugin to a user group
Alternatives Considered: Zendesk Suite
Reasons for Switching to Confluence: easier to use that other options available are the industry standard as well as coming with Jira
Confluence's Incredibility
Comments: Confluence allows room for ideas to flow. It basically makes work easily for me.
Pros:
Confluence is an incredible platform for amazing collaborations and even for managing and organizing tasks. When am working on projects and I want to finish them fast I use Confluence because I can collaborate with teams and share ideas.
Cons:
I haven't had any problems with Confluence.
Best tool for project documentation and management
Comments:
excellent
simple and easy blogging, documentation, project notes and project planning can be done
Pros:
Proper structure, Main page and child pages structure is very good Inbuilt search option is very helpful
Cons:
nothing as of now, it is really very helpful in terms of secure data exchange across teams and team members

Professional and collaborative document and content management
Comments: Confluence can serve as the only document management system of a company, in particular if the company also uses Jira. Confluence has also nice built-in tools such as draw.io.
Pros:
The collaborative document edition feature is really awesome! Intuitive, secure, fluid,... It's exactly what you can expect from such a feature. In particular, the merge function is really well done: only in rate cases the tool will ask you to decide which version to keep. In all other cases the tool make it transparently without mistake. Brilliant!
Cons:
There is a native connection with Jira, from the same company (Atlassian) but I find it very limited. I would expect more enhanced reporting or chart features, beyond the current limited options. Jira is powerful but very few of its data are available in Confluence. Also, one particular thing annoys me: there are very few options to change the text format. For example it's not possible to change the size of the text in "body".
A good experience with Confluence
Comments: My experience with Confluence was across multiple companies, so I saw the evolution of the product. in general it's a good tool to store your companies knowledge center, it has both on prem and saas solutions and it has a very short onboarding time.
Pros:
Confluence has enabled myself and my team to keep a single point of reference where you can always count on to have the latest enterprise data, it's very reliable and has very good search capabilities shortenning the time to find a piece of information.
Cons:
It works best when you have the whole package of Atlassian which includes Jira and Bitbucket, It also has good integration with other tools but best all the tools to come from one "home".
Great Tool - Enhance it with AI please
Comments:
Over all is an OK experience for me, although I am a preacher of confluence usage in my company.
With improved searchability (simplify it using AI) and reducing the duplicates when entering the information, I will give 3 more points (that is 10/10)
Pros:
Confluence has been a go to tool for managing the source of truth for all our projects. Encourages collaboration and brings the team together for working towards one source of truth.
Cons:
Searchability (omg, its complicated) and overhead in reducing the duplicate information. I wish there is a smart editor that stops the users from entering duplicate information as they are typing the info. Go AI
Confluence is the perfect team workspace product currently in the market
Comments: Confluence is very easy to use especially if you use other Atlassian products in your sprint workflow and has seamless automation capabilities
Pros:
The best hub and planner product out there and it is very easy to use
Cons:
Sometimes the output of the search is not exactly what you are looking for
The place to look for documentation and indepth analysis
Pros:
It has well implemented page tree which makes it easy to find required content documentation.It makes it easy to create and manage documentation for knowledge base collaboration.It has good import/export capabilities and also browser extension works really well.
Cons:
Two issues I've encountered with Confluence are the limitations on customization,which prevents me from making any adjustments and the restricted offline access.

If you are a Product Owner, Confluence is a the right tool to go with.
Pros:
The ability to navigate, create and modify documents and contents in Confluence.
Cons:
Improperly configured add-ons sometimes can cause slow page loading. An option of what caused the delay in the loading of a confluence page and how much time it took, could be a good indication to resolve issues.
A solid documentation tool
Comments: Overall Confluence is a solid tool that get's the job done. It has all of the features you could want.
Pros:
It's industry standard and just works. Most people know how to use it already.
Cons:
It's easy for information to become unorganized and sometimes the search functionality does not perform well making it hard to find information.
You Won't be Disappointed
Comments: It is a great software for collaborating with your team and sharing information about projects or what have you. The project management the knowledge management are top tier. It can also be used for marketing which I haven't looked into too much yet, but it does look like it has potential to be effective. In any case, you wouldn't be disappointed using Confluence.
Pros:
Confluence has so much great information for project managers right at their fingertips. It helps plan and coordinate your schedule. It also has AI integrated into it which can be so helpful when you are at a crossroads. Templates are simple yet effective.
Cons:
The only thing I will say is that since this software is not as big as other major websites and information sources, it can have a lack of information, as well as having outdated sites and sources. However, this is not true of all information available.
Solid Google Documentation on steroid
Comments: Great, I use it daily for spec documentation and code documentation, and it is always pretty fast to find or do what I want
Pros:
It is very easy to organize the space how you want, make multiple page with complext embedded or graphs and chart and have a "book documentation" like summary that is very easy to navigate. The search is really powerful
Cons:
It is sometimes heavy and slow to load pages and formatting sometimes so hard to make it do what you want. But I guess haven't practiced enough with it.

Confluence: Best place to maintain the project document in agile
Comments: It is very good tool for document management. one of the best we have used with so many feature inbuilt and the best part is its tie up with jira.
Pros:
The best thing about confluence we can have all our document at one place with access to everyone who needs it. It is easy to manage the access level like who can view, edit, delete or access the document. The document can be managed at company level or project level.
Cons:
The name has to be always different i.e support we have a folder Name 1 and sub file under it as file 1 and if i have another folder as Name 2 , even under that we cannot have a file as file 1.
Great collaborative platform - but not without its quirks
Pros:
Confluence has been instrumental for our team as a central repository for our documentation, streamlining our workflow considerably by keeping everything from project plans to meeting notes in one place. The real-time collaborative editing feature is a game-changer, allowing multiple team members to work on the same document simultaneously, which has boosted our productivity during brainstorming sessions and project planning (especially when working across various timezones). Its seamless integration with Jira and other Atlassian products facilitates easy progress tracking and task management, creating a more cohesive working environment. Additionally, the range of templates available makes it easy to get started with new documents, and the ability to create custom templates tailored to our specific needs has been very useful. Its superior to platforms like Quip in the way that it handles pasting in content from other platforms/products (Excel for example). Its shared organizational structure also makes it much easier to use - because we can create one team location with sub pages, and organize them holistically rather than everyone having their own organization approach.
Cons:
It takes a bit of a learning curve to get used to where you find everything. Additionally, granting access to people on different pages is challenging - to the point that it seems like we have to include IT in those type of requests - which shouldn't be the case, and is MUCH easier to do in Quip. The search functionality can also leave some things to be desired, as many times it takes 4-5 searches to finally find what you're looking for.
User review
Comments: Confluence is a powerful tool that can enhance team collaboration and project management.
Pros:
Excellent for creating, organizing, and sharing documentation within teams. Helps to serve as a single source of the information project. Helps with collaboration features, editing, adding comments, and notifications, which improves the communication of the team. Provides templates for several types of documents, makes it easier to get started. It easy integrates with other Atlassian products (like Jira). Very user-friendly interface make it accessible for users of all technical levels.
Cons:
using the documents is easy, but navigating within it requires a training, and might take some time to get use to it. The paid plans can be expensive, for big teams