4 / 5 35 reviews

Who Uses This Software?

ServiceBox is designed for Service Companies specifically. We spent months in the trenches, testing and experimenting with service companies to make the software work specifically for your needs.

Average Ratings

35 reviews
  • 4 / 5
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service
  • 4 / 5
  • 4 / 5
    Value for Money

Product Details

  • Starting Price
  • Pricing Details
    ServiceBox pricing is as low as $20 per user per month.
  • Free Version
  • Deployment
    Installed - Mac
    Installed - Windows
  • Training
    In Person
  • Support
    24/7 (Live Rep)
    Business Hours

Vendor Details

  • Jobbox Software
  • Founded 2011

About This Software

ServiceBox is the solution for Work Orders as they lead flawlessly into job assignment, scheduling and more. Recurring Orders allow you to manage preventive maintenance, scheduling and repeating. Onsite check-ins make time tracking easy and usable for invoicing and timesheets. The workflow is seamless and your company can manage its entire operations.
Credit card payments on site and integration with Quickbooks and Sage 50 (Canada) managing your operations has never been easier.

  • Appointment Management
  • Asset Tracking
  • Billing & Invoicing
  • Calibration Management
  • Call Center Management
  • Contract Management
  • Customer Database
  • Dispatch Management
  • Electronic Signature
  • Inventory Control
  • Job Management
  • Job Tracking
  • Key & Lock Management
  • Maintenance Scheduling
  • Mobile Access
  • Planning Calendar
  • Predictive Maintenance
  • Preventive Maintenance
  • Purchasing
  • Quotes / Estimates
  • Recurring Appointments
  • Routing
  • Scheduling
  • Self Service Portal
  • Service History Tracking
  • Task Management
  • Technician Management
  • Work Order Management

ServiceBox Latest Reviews

Automatically translated. Show original review

User friendly and they were able to customize it to our needs

4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Here are some reviews from our employees who use Service Box everyday; -Haven't had any issues. -Sb is easy to use, however, I think it would be easier if we had more search options. For example, I would like to search for WOs that have attachments, Also, even being on a desktop computer, I feel that its slow at times, it only crashes every now and again but that may not be services box as opposed to the internet crashing. Lastly, for the purposes of deleting unused WOs, it would be nice if I could check multiple ones before deleting them as opposed to deleting them one by one, it would save some time. Overall, I don¿t think the program is bad, it just needs some adjustments. -I enjoy using SB, it's always been really easy & convenient to use for me. More helpful for me to describe any issues on a WO than writing it on a bench sheet. -It¿s easy to use. No problems at all -Always glitchy on phone app , very user friendly via computer/laptop - I feel pretty good with service box except where sometimes it won't register when I hit check in on a work order. For example I will check in at 7 am then when I go to check out at 9 am it will say I never checked in. Other than that I like it! -Service box works fine for me. I haven't had too many issues. Occasionally, load times will be long, but that about the worst experience I've had with it. -I like how it's working so far. The only thing I don't car for is when I open service box it always pops up to a work order from 10/12/16. But other than that it's working good. -Haven't had any issues -It's been a helpful tool -Haven't had many issues, sometimes it lags but that's about it, I give it an 8 out of 10 -I don't like how service box rounds the time incorrectly even though it has been mentioned multiple times, other than that I feel it is a very helpful tool for the company.

Automatically translated. Show original review

ServiceBox is a Great Tool and Syncs with Quickbooks well

4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have been using ServiceBox for about a year now. It was hard to believe that a software would make my job that much easier but once I finally trusted the system I was very happy that we made the decision to go ahead.
I was nervous the first time I had to do a sync with Quickbooks but it has made our business run so much smoother.

Pros: After trying a few different processes, we finally tried ServiceBox and moved to a paperless system. We are able to e-mail all invoices to our clients and between this and the techs having access to everything in the field, we have saved large amounts of time.
Now there is no dual entry for invoices.
It is a brilliant thing to have techs using the system too, communication between everyone is greatly improved

Cons: It would be nice to have a couple of the reports available in Excel not just PDF