Who Uses This Software?

Small to Medium size companies that need to be EDI-compliant with large Retailers. Within this group we have special accommodation for Footwear/Apparel and Wholesale Importing businesses.

Average Ratings

6 reviews
  • Overall 2.8 / 5
  • Ease of Use 2.7 / 5
  • Customer Service 2.3 / 5
  • Features 2.5 / 5
  • Value for Money 2 / 5

Product Details

  • Free Version No
  • Free Trial No
  • Deployment Cloud, SaaS, Web
    Installed - Windows
    Mobile - iOS Native
  • Training In Person
    Live Online
    Documentation
  • Support Business Hours

Vendor Details

  • Softrend Systems
  • http://www.softrend.com
  • Founded 1999

About Foundation 3000

Foundation 3000 will enable your business to conduct EDI easily and seamlessly with all your Retailers. By integrating it together with Warehouse Management and Order Processing, you will gain a level of efficiency not possible with simple add-ons. Whether you are a EDI novice or an experienced pro, our knowledgeable staff will get you up and running quickly.

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Foundation 3000 Features

  • Alerts/Notifications
  • Database Support
  • Document Archiving
  • EDI Mapping Support
  • EDI Testing
  • Exception Management
  • Reporting/Analytics
  • Third Party Integration
  • Workflow Scheduler
Vendor has not completed this information.
Vendor has not completed this information.
  • Billing & Invoicing
  • Contact Database
  • Contract Management
  • Dispatching
  • Electronic Signature
  • Inventory Management
  • Mobile Access
  • Online Time Clock
  • Payment Collection in the Field
  • Quotes/Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Work Order Management
  • Appointment Management
  • Customer Database
  • Dispatch Management
  • Equipment Tracking
  • Photos In Reports
  • Print on Site
  • Report Templates
  • Speech Recognition
  • Subcontractor Management
  • Auto / Boat Rental
  • Contract Management
  • Inspection Management
  • Inventory Management
  • Late Fee Calculation
  • Maintenance Management
  • Medical Equipment Rental
  • Multi-Location
  • Online Booking
  • Rate Management
  • Recurring Rentals
  • Reservations Management
  • Scheduling

Foundation 3000 Most Helpful Reviews

Foundation is suited for a new small scale business, or one with minimal users.

Reviewed on 2018/04/30
Shayle M.
Sales Support Manager
Used the Software for: 2+ years
Reviewer Source 
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Can build costs and parts to build items, good accounting features, lots of reports.

Pros: It is good for accounting, ordering and cost building measures. It is very rarely down, a reliable system for sure in light of all the web based systems out there now. Lots of reporting options.

Cons: No easy way to enter tracking on shipments. Cannot enter partial PO numbers, must have exact matches. Cannot search by name on orders. Have lots of work around options in place, as cannot adjust or change things easily.

the program is useful for smaller companies

Reviewed on 2018/03/27
Adam J.
Sales Support
Furniture, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source 
4/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: the ability to sell and manage our product

Pros: the ease of editing data and the information it gives you with just s few clicks is great. it runs smoothly and offers a great point of sale experience.

Cons: it is very hard to find the right report. there are many options for retorting but it is also very limited to specifics. and if there is a way to get the report you want, there is no easy way of finding it.

Overall, this software does what it is supposed to do. Nothing more.

Reviewed on 2018/04/02
Verified Reviewer
Technical Service Coordinator | Health and Safety Coordinator
Consumer Goods, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source 
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Not a lot. It basically helps me to get the job done.

Pros: I like that it has seperate areas for all functions. (accounts Payable/accounts receivable/sales orders etc..)

Cons: When using the software, it feels that is is rather slow/sluggish. As a whole, I find that the software is not very intuitive.

Proceed with Extreme Caution. Ensure you have "non performance" clauses in your contract.

Reviewed on 2019/09/11
Rob S.
GM
Construction, 13-50 Employees
Used the Software for: 2+ years
Reviewer Source 
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
2 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Spent 10's of thousands of dollars plus countless hours with multiple staff members and the product was never put into full use after 3 years due to continued issues and a lack of faith in the reliability of the Foundations program. Staff voted unanimously to NOT impliment the Softrends Foundations program.

Pros: The sales pitch created a sense of this program being a one stop solution for everything

Cons: Unknowingly purchased portions of the product that had not even been developed yet. Slow, clunky and unreliable. Solution for every issue was to spend more money. We paid for Foundations to develop software that was sold as functional and ready to use.

Not ready yet

Reviewed on 2018/12/05
Verified Reviewer
Sprinkler Systems Manager
Construction, 13-50 Employees
Used the Software for: 1+ year
Reviewer Source 
2/5
Overall
2 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: As I said above it has a lot of features but feels as if it’s being released in alpha

Pros: It looks like this software will eventually be good, a lot of functionality, it ties a lot together.

Cons: As I said above it will eventually be good. We tried to get this up and running for nearly a year before we gave up on the mobile functionality. A year after that we were still struggling to implement it.

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