What Is NetSuite?

NetSuite is an all-in-one cloud business management solution that helps more than 31,000 organizations operate more effectively by automating core processes and providing real-time visibility into operational and financial performance. With a single, integrated suite of applications for managing accounting, order processing, inventory management, production, and supply chain and warehouse operations, NetSuite gives companies clear visibility of their information and control of their business.

Who Uses NetSuite?

From pre-revenue startups to small and mid-size organizations, fast-growing businesses use NetSuite to automate core processes and get real-time insights into operational and financial performance.

Where can NetSuite be deployed?

Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)

About the vendor

  • Oracle
  • Located in Chicago, US
  • Founded in 1977
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Belgium, Brazil, Canada, China and 21 others

Languages

Chinese, Czech, Danish, Dutch, English and 14 others

About the vendor

  • Oracle
  • Located in Chicago, US
  • Founded in 1977
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Belgium, Brazil, Canada, China and 21 others

Languages

Chinese, Czech, Danish, Dutch, English and 14 others

NetSuite videos and images

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NetSuite Software - Role-based KPIs and Dashboards:Accounting Manager
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Features of NetSuite

  • "What If" Scenarios
  • 3PL Management
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Aging Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Asset Lifecycle Management
  • Audit Trail
  • Automated Scheduling
  • Backorder Management
  • Bank Reconciliation
  • Barcode / Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • Bills of Material
  • Budget Management
  • Budgeting/Forecasting
  • Built-in Accounting
  • CRM
  • Calendar/Reminder System
  • Campaign Management
  • Capacity Management
  • Capacity Planning
  • Cash Management
  • Cataloging/Categorization
  • Channel Management
  • Check Processing
  • Check-in/Check-out
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commission Management
  • Communication Management
  • Compliance Management
  • Consolidation/Roll-Up
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Core Accounting
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Customer Accounts
  • Customer Database
  • Customer Management
  • Customer Statements
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Extraction
  • Data Import/Export
  • Data Management
  • Data Security
  • Data Visualization
  • Demand Forecasting
  • Discount Management
  • Document Management
  • Document Storage
  • Donation Tracking
  • Duplicate Payment Alert
  • ERP
  • Electronic Funds Transfer
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Employee Management
  • Enterprise Asset Management
  • Expense Management
  • Expense Tracking
  • File Sharing
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • For B2B
  • For Nonprofits
  • For Retail
  • For Small Businesses
  • Forecasting
  • Fund Accounting
  • Gantt/Timeline View
  • General Ledger
  • Grant Management
  • HR Management
  • Idea Management
  • Income & Balance Sheet
  • Integrated Business Operations
  • Interaction Tracking
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Invoice Processing
  • Item Management
  • Kanban Board
  • Key Performance Indicators
  • Kitting
  • Lead Management
  • Lead Qualification
  • Manufacturing Planning
  • Marketing Automation
  • Material Requirements Planning
  • Materials Management
  • Mobile Access
  • Mobile App
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Department/Project
  • Multi-Location
  • Onboarding
  • Online Payments
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Tracking
  • Overpayment Processing
  • PO Reconciliation
  • Partial Payments
  • Payment Processing
  • Payroll Management
  • Percent-Complete Tracking
  • Performance Metrics
  • Planning Tools
  • Point of Sale (POS)
  • Portfolio Management
  • Predictive Analytics
  • Procurement Management
  • Product Data Management
  • Product Identification
  • Product Management
  • Production Management
  • Production Scheduling
  • Profit/Loss Statement
  • Project Accounting
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Promotions Management
  • Publishing / Sharing
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Receivables Ledger
  • Receiving/Putaway Management
  • Recurring Orders
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requisition Management
  • Resource Management
  • Resource Request
  • Resource Scheduling
  • Retail Inventory Management
  • Returns Management
  • Risk Analytics
  • Risk Management
  • SEO Management
  • Sales & Operations Planning
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Segmentation
  • Self Service Data Preparation
  • Self Service Portal
  • Serial Number Tracking
  • Shipping Management
  • Shopping Cart
  • Skills Tracking
  • Social Media Integration
  • Sourcing Management
  • Spend Management
  • Status Tracking
  • Strategic Planning
  • Supplier Management
  • Supply Chain Management
  • Task Management
  • Tax Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Traceability
  • Transaction History
  • Transportation Management
  • Utilization Reporting
  • Vendor Management
  • Vendor Master Data Management
  • Vendor Payment
  • Version Control
  • Visual Analytics
  • Warehouse Management
  • Website Management
  • Workflow Management
  • eCommerce Management

NetSuite Alternatives

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ERP solution that assists businesses with project management, order management, commodity tracking, supply chain planning, and more.
Designed for retailers, wholesalers & multichannel brands, Brightpearl is a flexible, advanced inventory and order management system.
Epicor for Distribution is an end-to-end ERP solution for wholesale distributors that need real-time access to decision-making data any
Cloud-based unified commerce platform of choice by retail and restaurant chains seeking to accelerate innovation and business agility.
Construction and real estate management solution that pulls everything together for streamlined, single-source control.
Priority Software is an integrated ERP software for enterprise resource planning and management. Priority includes a cloud platform.
Web-based solution that provides retail management through accounting, inventory, reporting, customer surveys and more.
STORIS provides home furnishings retailers with integrated retail management software solutions for every facet of their operations.
Shopify is a commerce platform that allows anyone to easily sell online, at a retail location, and everywhere in between.
A leading software-as-a-service (SaaS) ecommerce platform that empowers merchants of all sizes to build, innovate, and grow.
Turn-key, integrated, customizable eCommerce management solution.
ShipperHQ helps merchants of all sizes customize the shipping experience on their website to their own unique products and customers.

Reviews of NetSuite

Average score

Overall
4,1 (832)
Ease of Use
3,8 (832)
Customer Service
3,6 (832)
Features
4,1 (832)
Value for Money
3,7 (832)

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1 000
  • >1 001
Samuel O.
Samuel O.
Financial Analyst in Kenya
Verified LinkedIn User
Financial Services, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source

My Review for NetSuite

5,0 2 weeks ago New

Comments: Time and expense tracking on projects.

Pros:

I like that NetSuite combines project accounting and CRM tools is one place.

Cons:

I do not have any definite aspect that I dislike about this tool.

Oracle Response

6 days ago

Thanks for taking the time to leave a review Samuel! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Federico A.
Federico A.
Great ERP for Small and Medium companies in Uruguay
Verified LinkedIn User
Banking, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great product for a Small / Medium Bussiness

4,0 2 months ago New

Comments: Since I have experience in implementing ERPs, it was fairly easy to implement and train the personnel, after a few months the company runs smoothly and with great KPIs.

Pros:

- It was very standardized and easy to implement in the company once we know what we needed - Specific modules help you focus on the company's needs - Data Management is robust, allowing to have a clean Data Base - Oracle provides an excellent customer service - We didn't need many it specialists to implement the ERP

Cons:

- Price is high - Being standardized not allow for much customization - Sometimes adding another module is difficult because the tools is a little strict - Tool is weak for specialized industries such a manufacturer, warehouse and specialized technical business.

Andy K.
Andy K.
COO in US
Verified LinkedIn User
Computer Software, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Lots of Potential for Large Businesses, but Not a Good Fit for Small Businesses

3,0 2 months ago New

Comments: For small businesses, I would not recommend Netsuite. The licensing is very expensive, and you ideally need a certified Netsuite professional on staff in order to utilize the software to its full potential. The customer service experience was also lacking, but that tends to be ubiquitous across most platforms of this genre. For big businesses that can dedicate staff to the maintenance and configuration of the application, there are endless possibilities, and you are likely to find everything you need all in one software bundle. For everyone else, however, I would suggest a more economical option.

Pros:

Netsuite has seemingly endless business uses and integrations, and can perform a wide variety of tasks from basic accounting to project management. The system itself is very customizable to meet your specific business needs, with a variety of different service add-ons available for and additional fees. When used correctly, Netsuite can potentially be a one-stop shop for all of your primary business functions, and is adjustable to accommodate virtually every user role possible.

Cons:

Netsuite is very expensive, even for its basic feature package. The licensing fees increase each year automatically, and there is little room to negotiate with your account manager. In my experience, customer service has been less than satisfactory, and you are constantly tossed back and forth between departments whenever there is an issue. The customization process for the application is also extremely complex, so if you do not participate in formal training program for the software, you may have a difficult time setting up your desired features.

Jon F.
Vice President/CFO in US
Wholesale, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

100% Cloud Based Solution from the start

5,0 2 months ago

Comments: Great overall experience with the software. We have found it to be easy to use, its configurable to meet our needs and a solution we can grow with. Overall good value, reasonably low cost feature rich completely cloud based ERP system.

Pros:

Product is completely cloud based and easy to use. Updates to software are automatic and painless. Do not need an IT Staff to support it. We've been using for 8 years and haven't needed any dedicated full-time IT staff. Features are rich and it is highly customizable to meet your company's needs.

Cons:

Owned by Oracle now. Cost keeps increasing.

Gregg C.
VP in US
Sporting Goods, 11-50 Employees
Used the Software for: 1+ year
Reviewer Source

NetSuite was a big leap forward for us.

5,0 last month New

Comments: Once you get comfortable with the navigation and understand the workflows, it's easy to use. I'll give credit to NetSuite/Oracle for the help forum. Needed to add some functionality to the purchasing process (tracking whether POs have been acknowledged by the vendor, so I can follow up if not). Had a vague idea how to do it, but posted on the forum. One day later a NetSuite guru had posted a step-by-step process that 100% nailed it.

Pros:

It's a web-based ERP, so it does basically anything you ask it to (or are will to pay for it to do). Once you get the hang of it, it's an awesome tool for ordering, receiving, production planning, accounting, etc. Customizable dashboard puts the right info in front of me.

Cons:

1. It's web-based, but it's slowwwwwwww. Far and away the slowest software I use on my desktop (Mac). Sign in on the iPad Pro? It'll add an hour to my day waiting for page loads. 2. Everything costs extra. We currently pay for a third-party software to connect our Shopify store to NetSuite. Heard there was now a native NetSuite-Shopify connection. Tried to connect - turns out, you've got to pay for that too. Don't get me wrong - it's powerful stuff, but anything that's not part of the basic package is going to cost you. Negotiate!

Oracle Response

4 weeks ago

Thanks for taking the time to leave a review Gregg! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite.