Who Uses NetSuite?
NetSuite is ideal for small to midsize businesses.
What Is NetSuite?
NetSuite is the world's #1 cloud accounting solution, providing a unified platform to streamline back-office processes to areas like CRM, inventory, and ecommerce. NetSuite empowers businesses of all sizes and industries to optimize financial close, reduce IT costs, and eliminate operational inefficiencies with our built-in business intelligence, reporting, and real-time visibility -- allowing you to focus on key, revenue-generating decisions, rather than worry about your back-end systems.
NetSuite Details
NetSuite
http://www.netsuite.com
Founded 1998
Support
- 24/7 (Live Rep)
- Online
Deployment
- Cloud, SaaS, Web
Training
- In Person
- Live Online
- Webinars
- Documentation
NetSuite pricing overview
NetSuite does not have a free version and does not offer a free trial.
Free Version
No
Free Trial
No
NetSuite Features
Accounting Software
- Accounts Receivable
- Bank Reconciliation
- Billing & Invoicing
- CPA Firms
- Expense Tracking
- Fixed Asset Management
- Fund Accounting
- Government
- Nonprofits
- Payroll Management
- Project Accounting
- Purchase Orders
- Tax Management
Accounts Payable Software
- 1099 Preparation
- Aging Tracking
- Approval Process Control
- Cash Management
- Check Writing
- Data Extraction
- Duplicate Payment Alert
- Electronic Funds Transfer
- Fraud Detection
- Invoice Processing
- PO Reconciliation
- Recurring Payments
- Vendor Management
Accounts Receivable Software
- ACH Payment Processing
- Aging Tracking
- Billing & Invoicing
- Check Processing
- Collections Management
- Customer Statements
- Online Payment Processing
- Overpayment Processing
- Partial Payments
- Receivables Ledger
- Recurring Billing
Apparel Management Software
- Billing & Invoicing
- Catalog Management
- Inventory Management
- Materials Management
- Order Management
- Product Management
- Production Management
- Purchasing
- Returns Management
- Shipping Management
- Supplier Management
- Supply Chain Management
- Warehouse Management
Business Intelligence Tools
- Ad Hoc Reports
- Benchmarking
- Dashboard
- Key Performance Indicators
- Performance Metrics
- Predictive Analytics
- Profitability Analysis
- Publishing / Sharing
- Scorecards
- Strategic Planning
- Trend / Problem Indicators
- Visual Analytics
Business Management Software
- Billing & Invoicing
- CRM
- Employee Management
- Financial Management
- Inventory Management
- Marketing Management
- Order Management
- Performance Metrics
- Project Management
- Purchasing
- Scheduling
- Time & Expense Tracking
- Training Management
- Vendor Management
Distribution Software
- Barcoding / RFID
- Import / Export Management
- Inventory Management
- Order Management
- Purchasing
- Returns Management
- Sales Forecasting
- Shipping Management
- Warehouse Management
ERP Systems
- CRM
- Distribution Management
- Enterprise Asset Management
- Financial Management
- HR Management
- Inventory Management
- Order Management
- Project Management
- Purchase Order Management
- Reporting/Analytics
- Supply Chain Management
- Warehouse Management
Financial Management Software
- Budgeting & Forecasting
- Cash Management
- Consolidation / Roll-Up
- Currency Management
- Financial Reporting
- Investment Management
- Project Management
- Revenue Recognition
- Risk Management
- Tax Management
Financial Reporting Software
- "What If" Scenarios
- Access Controls/Permissions
- Audit Trail
- Balance Sheet
- Budgeting/Forecasting
- Cash Management
- Consolidation/Roll-Up
- Data Import/Export
- General Ledger
- Multi-Company
- Profit/Loss Statement
Inventory Control Software
- Barcoding/RFID
- Check-in/Check-out
- Cost Tracking
- Forecasting
- Inventory Optimization
- Inventory Tracking
- Item Management
- Reorder Management
- SKU/UPC Codes
- Serial Number Tracking
- Supplier Management
Inventory Management Software
- Alerts/Notifications
- Forecasting
- Inventory Optimization
- Kitting
- Manufacturing Inventory Management
- Mobile Access
- Multi-Channel Management
- Product Identification
- Reorder Management
- Reporting/Analytics
- Retail Inventory Management
- Supplier Management
- Warehouse Management
MRP Software
- Bills of Material
- Document Management
- Inventory Management
- Order Management
- Production Scheduling
- Quality Management
- Quote Management
- Reporting/Analytics
- Safety Management
- Supplier Management
- Supply Chain Management
Manufacturing Execution Software
- Document Management
- Forecasting
- Quality Management
- Quote Management
- Resource Management
- Supplier Management
- Supply Chain Management
- Traceability
Manufacturing Software
- Accounting Integration
- ERP
- MES
- MRP
- Maintenance Management
- Purchase Order Management
- Quality Management
- Quotes/Estimates
- Reporting/Analytics
- Safety Management
- Shipping Management
Order Management Software
- Backorder Management
- Catalog Management
- Inventory Management
- Order Entry
- Order Fulfillment
- Order Tracking
- Recurring Orders
- Returns Management
- Shipping Management
- Special Order Management
Project Management Software
- Agile Methodologies
- Budget Management
- Client Portal
- Collaboration Tools
- Cost-to-Completion Tracking
- Customizable Templates
- Gantt Charts
- Idea Management
- Kanban Board
- Milestone Tracking
- Portfolio Management
- Resource Management
- Time & Expense Tracking
- Traditional Methodologies
Resource Management Software
- Capacity Management
- Collaboration Tools
- Drag & Drop
- Forecasting
- Reporting/Project Tracking
- Resource Scheduling
- Search/Filter
- Skills Tracking
- Utilization Reporting
Retail Management Software
- CRM
- Commission Management
- Email Marketing
- Employee Management
- Loyalty Program
- Mail Order
- Merchandise Management
- Multi-Location
- Order Management
- Purchase Order Management
- Reporting/Analytics
- Returns Management
- eCommerce
Supply Chain Management Software
- Demand Planning
- Electronic Data Interchange
- Import/Export Management
- Inventory Management
- Order Fulfillment
- Sales & Operations Planning
- Shipping Management
- Supplier Management
- Transportation Management
- Warehouse Management
Warehouse Management Software
- 3PL Management
- Barcoding/RFID
- Forecasting
- Inventory Management
- Multi-Location
- Order Management
- Purchasing
- Quality Management
- Real Time Synchronization
- Receiving/Putaway Management
- Returns Management
- Shipping Management
NetSuite Alternatives
More NetSuite alternatives
NetSuite Reviews
Showing 5 of 713 reviews
Alvaro I.
-
Overall Rating5/5
-
Ease of Use3/5
-
Features & Functionality5/5
-
Customer Support5/5
-
Value for Money5/5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 2018/07/13
"Great ERP"
Comments: Help us at a time we were growing the company, so right now we are more efficient and have real time data because of Netsuite.
Pros:
- Very Robust and Fully customizable
- Have an API and so connect with third party and other tools you use internally can be definitely doable.
- Multiple currencies, locations and internationalization help you when you have to access in different subsidiaries
- Have great tools for making reports
The support have been great the last 2 or 3 times I used it.
Cons:
- Sometimes tends to be slow, It seems like that was a problem with the implementation but in general it feel slow.
- The UI looks old, but does what you need.
- The documentation is really heavy and sometimes is hard to find things there.
- Reviewer Source
- Reviewed on 2018/07/13
Arthur H.
-
Overall Rating4/5
-
Ease of Use1/5
-
Features & Functionality3/5
-
Customer Support1/5
-
Value for Money2/5
-
Likelihood to Recommend
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 2020/06/06
"Extremely robust and customizable, yet archaic, poor interface, and too expensive."
Pros: The ability to customize just about anything your organization wants is rewarding. And if you are willing to spend, you can have your system fit your business processes like a glove. Integration apps, along with native functionality of workflows can put your business in a “semi-autopilot mode.” Practically limitless reporting capabilities. You can manage almost every aspect of the your organization while enforcing internal controls and monitoring employees with full visibility. I would recommend for enterprises with no less than 8M in sales and with at least 8 or more users to leverage the full functionality of this role-based system. Netsuite is built to fit the needs of each role within your organization, from the sales rep and warehouse manager to the A/R clerk and controller.
Cons: Nasty corporate culture. No accountability for system issues, error, or outages. Sneaky contracts that will hook you with discounts and raise fees exorbitantly after your are stuck with your data and huge conversion costs. Nightmarish implementation that Netsuite outsources to foreign “professional” services that know pretty much the same as you would do from the get go. They barely speak English—incorrect setup caused us much lost revenues and frustrated, burned-out employees. Never believe Netsuite reps who say implementation can be done in 3 months. Be prepared to spend a hundreds of hours to understand the software - it is not always intuitive. Plan comprehensive employee training. You will most likelly need a full time administrator to support users due to the high learning curve. As a retail and distribution company that grew out of Quick Books Desktop, Netsuite was apparently the the next solution. Although I still believe the software has much to offer, user interface is about 10 years behind time. My dream is that super user-friendly QuickBooks Online launches an Enterprise version one day.
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 2020/06/06
Tony M.
-
Overall Rating4/5
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Ease of Use4/5
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Features & Functionality4/5
-
Customer Support3/5
-
Value for Money3/5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 2020/08/25
"all in one solution"
Pros: customisability to suit needs of our growing business
Cons: cost to set up and run and for employees to be able to successfully use
- Reviewer Source
- Reviewed on 2020/08/25
Stefanie S.
-
Overall Rating1/5
-
Ease of Use1/5
-
Features & Functionality1/5
-
Customer Support1/5
-
Value for Money1/5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 2019/10/22
"Don't Use NetSuite"
Comments: Implementation was a nightmare. During Go Live, they lost us tens of thousands of dollars by deleting dozens of sales by accident. Every aspect of it is not user friendly and requires extensive coding knowledge. It is completely the wrong choice for smaller businesses.
Pros: They sold it really well and their sales team was very enthusiastic and engaging.
Cons: It is absolutely a nightmare to implement. It is way too complicated to function well. You need to be a developer to be able to do even the most basic augmentations. You might as well just build your own system from the ground up and save yourself the expensive NetSuite bill. The cost is huge and you can't make adjustments to licenses without long contracts. Despite their claims they don't know anything about integrating with other systems like Shopify via connectors like Celigo or FarApp. The integration team will not help you avoid even common pitfalls. The user interface is, despite their claims, woefully not intuitive or easy to use for average computer savvy individuals. You cannot easily make or adjust print or email templates and their WYSIWYG editor is garbage. The shipping component of it is far less powerful and customizable than many other shipping softwares like ShipStation. Their manufacturing processes are not customizable enough and don't account for realistic manufacturing challenges. You will absolutely end up doing way more steps for not much gain, making it very inefficient to operate. Their "support" is very limited and after you are past your support phase, help is non-existent unless your entire system is down. They are not appropriate at all for small to medium size businesses (despite their claims) and should only be used if you have an entire IT team that could probably just code a custom system for you anyway. Absolutely would not recommend!
- Reviewer Source
- Reviewed on 2019/10/22
Mariana V.
-
Overall Rating4/5
-
Ease of Use4/5
-
Features & Functionality2/5
-
Customer Support3/5
-
Value for Money3/5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 2020/06/23
"Pros and Cons - Don't fall for their sale pitch"
Comments: - The implementation has been extremely frustrating and disappointing. The sales team pushes for a sale that does not include all the client's needs, resulting in the need for change orders which causes delays. -The implementation team is friendly and proactive but inexperienced/ with little supervision - I can tell they are working hard to find solutions for me, but they seem to be scrambling to figure things out without proper help/ and experienced person in the team. - They have a tendency to promise things they are not able to deliver - for example, they sold me a 3-way match solution that they were not able to deliver it. Their excuse is that it wasn't working because of the partial receipt feature we need. Still, to me it is a very serious issue if they are selling things they can't deliver. - Lastly, as it relates to reviews that you can't customize NetSuites, the truth is, you might be able to, but it will most likely be out of your scope. Although the change order may not be extremely pricey, the delays on the project may be extensive. And I'm not talking about 'unique customization' - I would think blanket POs/ partial receipts, 3-way match would be included in the original sales of a client that made extremely clear that the Procure to Pay module was the most important module to them.
Pros:
- The software allows for some visual customization of the home page based on each role that is easy to do without the help of a programmer. For example, customize the views for each roles, set up alerts, etc.
- The search bar within the software works extremely well, which makes it easier to navigate;
- The use of the software is intuitive and easy to follow/ learn;
- The SuiteAnswers articles are very helpful in answering questions/ showing how to do anything one may need in the system.
Cons: Before selecting this software, I read several reviews saying the biggest issue was the how difficult it was to customize the software. Here are some actual examples: 1. If you want a new field (which they call segment) to be tracked for reporting purposes, you need to create a costume segment, which wont be part of the basic product the sales team sells to you. Also, just found out that it can not created as a mandatory field. 2. All NetSuite modules are standard/ out of the box. Even though we emphasized that Procure to Pay was the absolutely most important module to us, the sales team pushed the basic procure to pay module, which did not include Blanket POs or 3-way match. The thing is the sales team pushes the basic solutions to close the sale, but then later you are stuck having to process change orders, which although are not very expensive, each take about 2 weeks to process, delaying the project. 3. After delaying our project to include 3-way match and blanket POs (2-week delay), the implementation issues begun. It turns out that the 3-way match that they sold to us does NOT work. What the system was able to do is a 2-way match. Also, the system does not allow for an approval flow for releases of blanked POs. Lastly, the costume segment can not be a mandatory field as it doesn't work on blanket PO releases. In Summary - The sales team will push their most simple out of the box version, upgrades result in delays.
- Reviewer Source
- Reviewed on 2020/06/23
