--- description: Learn more about QuestionPro price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: QuestionPro Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Survey Software](/directory/30092/survey/software) > [QuestionPro](/software/135455/questionpro) # QuestionPro Canonical: https://www.capterra.co.za/software/135455/questionpro Page: 1 / 23\ Next: [Next page](https://www.capterra.co.za/software/135455/questionpro?page=2) > Cloud-based survey software that helps users create and analyse surveys, polls, and forms with multiple distribution options. > > Verdict: Rated **4.8/5** by 533 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses QuestionPro? It is designed for academic institutions, small and medium sized businesses, individual researchers, market researchers, customer experience managers, human resources professionals, and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 533 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Question Pro - **Location**: Beaverton, US - **Founded**: 2002 ## Commercial Context - **Starting Price**: US$83,00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Subscriptions billed annually. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Danish, Dutch, English, French, Hebrew, Italian, Japanese, Portuguese, Spanish, Swedish, Traditional Chinese, Turkish - **Available Countries**: Australia, Canada, Germany, Mexico, United Arab Emirates, United Kingdom, United States ## Features - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Benchmarking - Commenting/Notes - Contact Management - Customizable Branding - Customizable Questions - Customizable Templates - Data Import/Export - Data Visualization - Email Marketing - Employee Recognition Software - Engagement Tracking - Feedback Management - Mass Texting - Member Directory - Message Personalization - Moderation - Multi-Channel Distribution - Offline Response Collection - Panel Management - Pulse Surveys - Question Branching - Question Library - Reporting & Statistics - Reporting/Analytics - Skip Logic - Statistical Analysis - Survey Builder - Survey/Poll Management - Surveys & Feedback - Third-Party Integrations - URL Customization ## Integrations (13 total) - Caspio - Copper - DialogTech - Freshsales - Google Analytics 360 - Google Sheets - HubSpot Marketing Hub - Marketo Sales Connect - Microsoft Power BI - NVivo - Salesforce Sales Cloud - Tableau - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Survey Software](https://www.capterra.co.za/directory/30092/survey/software) ## Related Categories - [Survey Software](https://www.capterra.co.za/directory/30092/survey/software) - [Market Research Software](https://www.capterra.co.za/directory/10041/market-research/software) - [SMS Survey Software](https://www.capterra.co.za/directory/32937/sms-survey/software) - [Employee Engagement Software](https://www.capterra.co.za/directory/30817/employee-engagement/software) - [Community Software](https://www.capterra.co.za/directory/30800/community/software) ## Alternatives 1. [UmfrageOnline](https://www.capterra.co.za/software/201674/enquetes-maken) — 4.6/5 (1730 reviews) 2. [Google Forms](https://www.capterra.co.za/software/176571/google-forms) — 4.7/5 (11479 reviews) 3. [SurveyMonkey](https://www.capterra.co.za/software/32728/surveymonkey) — 4.6/5 (10475 reviews) 4. [Jotform](https://www.capterra.co.za/software/158456/jotform-4-0) — 4.7/5 (2904 reviews) 5. [SurveySparrow](https://www.capterra.co.za/software/168823/surveysparrow) — 4.4/5 (122 reviews) ## Reviews ### "Useful Survey Tool with Room for Improvement" — 5.0/5 > **Aydan** | *13 February 2026* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: Easy to create and distribute surveys quickly. Wide variety of question types and templates. Reliable data collection and basic reporting features. > > **Cons**: Interface can be unintuitive at times, making complex survey creation slower. Advanced analytics and customization options are limited to higher-tier plans. Customer support response can sometimes be slow > > My overall experience with QuestionPro has been positive. The platform makes creating and distributing surveys straightforward, and it offers a good variety of question types and templates. Data collection is reliable, and basic reporting is easy to use. However, the interface can feel a bit unintuitive for complex surveys, and some advanced analytics features are only available in higher-tier plans. Overall, it’s a solid tool for standard survey needs, with room for improvement in usability and advanced reporting. ----- ### "Complex features that are simple to use" — 5.0/5 > **Jesper** | *05 September 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: As a 501(c)(3) nonprofit organization serving Pacific Islander communities, part of our mission involves healthcare-related projects with a strong emphasis on data collection. For years, we relied on Google Forms and other simple tools, which were sufficient for basic surveys but quickly became limiting as our projects became more complex. Our work often requires engaging multiple communities and tracking overlapping, correlated factors. That’s where QuestionPro has been a saving grace. The initial setup was straightforward, and the platform provides us with the flexibility to design sophisticated surveys that capture the nuances of our work, while still being simple enough for non-specialists to adjust and enhance without worrying about compromising the overall survey design. One of the most significant advantages for us is the ease with which we can obtain data in a usable Excel format. This has been a game-changer, allowing us to sanitize results, protect participant anonymity, and still share data with partners in a secure and controlled manner. Having complete control over our data sets ensures that we can honor both community trust and research integrity. The built-in analytics are another highlight. Clear, intuitive, and genuinely helpful in helping us identify trends and make data-informed decisions for our programs, allowing us to focus on interpreting insights that matter. For us, QuestionPro strikes the perfect balance: robust enough for complex, multi-community projects, but accessible enough for everyone on our team to use with confidence. > > **Cons**: Nothing so far. The software has fully lived up to everything we hoped for and continues to deliver. > > QuestionPro is solving the challenge of running complex surveys across multiple communities, where correlated factors need to be tracked and analyzed. It enables us to build nuanced surveys easily, allows non-specialists to make adjustments without compromising the design, and exports clean, usable Excel data that we can sanitize and share while protecting anonymity. This not only saves us time but also ensures data integrity and community trust, ultimately giving us clearer insights to guide our healthcare and community projects. ----- ### "Robust and User Friendly Option for Detailed Surveys" — 5.0/5 > **Christopher** | *01 May 2026* | Religious Institutions | Recommendation rating: 10.0/10 > > **Pros**: Setting up a normal survey is very straightforward. As you dig deeper, you can unlock more complex input logic, branching, and a bunch of other options to add a richer experience for participants. Security measures and validation features are also robust, offering a host of options to ensure you get input from the people you want. It makes me look like a miracleworker to my staff when I tell them that we can use QuestionPro to put up a professional-looking survey, then take the results from this 3rd party software and upload them back to our CRM, using an embedded ID to link it back to our records. > > **Cons**: The process to renew non-profit licenses is a bit cumbersome. I would much prefer a discounted non-profit option to the free license that requires additional steps every year for renewal. > > The product has been very easy to use. We need it once a year (usually), and it's so easy to take last year's survey, tweak it, and send it out to a new batch of participants. ----- ### "Good for nonprofits" — 4.0/5 > **B** | *02 September 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: I like the reports it automatically produced for us. Good value. IT is as easy as Survey Monkey but a much better nonprofit rate. It also has more relevant training opportunities. > > **Cons**: The application we put online was difficult for the applicants. Many filled it out multiple times. Also, they require you write a review on this site to get the discount. This kind of requirement felt coerced. > > Very good, we utilize it for a lot of things, including applications for our programs. We also like the ability to get a QR easily on every survey. ----- ### "Great for translation and insights" — 5.0/5 > **Jennifer** | *23 September 2025* | Nonprofit Organization Management | Recommendation rating: 9.0/10 > > **Pros**: The translation feature is very easy to use. We translate our surveys in multiple languages. Question pro provide many options and features that other survey programs do not. It is pretty easy to design a survey that is more complex, and you not have to be a data scientist to do it. The analytics and charts provided are superior. It’s great that we don’t have to download to excel to analyze. > > **Cons**: Would be great if it had more templates or preloaded questions. The system can be daunting at first because it has a lot of features and options. > > Great. We use it a nonprofit organization and have been satisfied. We have been able to design advanced surveys and the analytics are a time saver. ----- Page: 1 / 23\ Next: [Next page](https://www.capterra.co.za/software/135455/questionpro?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/135455/questionpro) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | ----- ## Structured Data