--- description: Learn more about QuestionPro price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: QuestionPro Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Survey Software](/directory/30092/survey/software) > [QuestionPro](/software/135455/questionpro) # QuestionPro Canonical: https://www.capterra.co.za/software/135455/questionpro Page: 1 / 22\ Next: [Next page](https://www.capterra.co.za/software/135455/questionpro?page=2) > Cloud-based survey software that helps users create and analyse surveys, polls, and forms with multiple distribution options. > > Verdict: Rated **4.8/5** by 526 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses QuestionPro? It is designed for academic institutions, small and medium sized businesses, individual researchers, market researchers, customer experience managers, human resources professionals, and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 526 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Question Pro - **Location**: Beaverton, US - **Founded**: 2002 ## Commercial Context - **Starting Price**: US$83,00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Subscriptions billed annually. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Danish, Dutch, English, French, Hebrew, Italian, Japanese, Portuguese, Spanish, Swedish, Traditional Chinese, Turkish - **Available Countries**: Australia, Canada, Germany, Mexico, United Arab Emirates, United Kingdom, United States ## Features - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Benchmarking - Commenting/Notes - Contact Management - Customizable Branding - Customizable Questions - Customizable Templates - Data Import/Export - Data Visualization - Email Marketing - Employee Recognition Software - Engagement Tracking - Feedback Management - Mass Texting - Member Directory - Message Personalization - Moderation - Multi-Channel Distribution - Offline Response Collection - Panel Management - Pulse Surveys - Question Branching - Question Library - Reporting & Statistics - Reporting/Analytics - Skip Logic - Statistical Analysis - Survey Builder - Survey/Poll Management - Surveys & Feedback - Third-Party Integrations - URL Customization ## Integrations (13 total) - Caspio - Copper - DialogTech - Freshsales - Google Analytics 360 - Google Sheets - HubSpot Marketing Hub - Marketo Sales Connect - Microsoft Power BI - NVivo - Salesforce Sales Cloud - Tableau - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Survey Software](https://www.capterra.co.za/directory/30092/survey/software) ## Related Categories - [Survey Software](https://www.capterra.co.za/directory/30092/survey/software) - [Market Research Software](https://www.capterra.co.za/directory/10041/market-research/software) - [SMS Survey Software](https://www.capterra.co.za/directory/32937/sms-survey/software) - [Employee Engagement Software](https://www.capterra.co.za/directory/30817/employee-engagement/software) - [Community Software](https://www.capterra.co.za/directory/30800/community/software) ## Alternatives 1. [Typeform](https://www.capterra.co.za/software/137289/typeform) — 4.7/5 (954 reviews) 2. [UmfrageOnline](https://www.capterra.co.za/software/201674/enquetes-maken) — 4.6/5 (1616 reviews) 3. [Google Forms](https://www.capterra.co.za/software/176571/google-forms) — 4.7/5 (11421 reviews) 4. [SurveyMonkey](https://www.capterra.co.za/software/32728/surveymonkey) — 4.6/5 (10450 reviews) 5. [Jotform](https://www.capterra.co.za/software/158456/jotform-4-0) — 4.7/5 (2876 reviews) ## Reviews ### "Fantastic evaluation software for nonprofits" — 5.0/5 > **Caitlin** | *01 August 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: As a non-profit, we are able to receive a discounted product. This helps our bottom line significantly and lets us focus on the services we provide instead of having to pay for an evaluation software. Customer support is always very responsive no matter the time and I like being able to get in touch with a real person when I need to. With our software we're able to design the type of surveys we need and the branching options are very helpful. > > **Cons**: Manual data entry/upload would be nice to have in the version of QuestionPro available to us but we're able to make it work with our license. > > We have no reason whatsoever to ever consider another software for evaluations. QuestionPro is easy to work with, affordable, and surveys can be complex or basic depending on our needs. ----- ### "Complex features that are simple to use" — 5.0/5 > **Jesper** | *05 September 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: As a 501(c)(3) nonprofit organization serving Pacific Islander communities, part of our mission involves healthcare-related projects with a strong emphasis on data collection. For years, we relied on Google Forms and other simple tools, which were sufficient for basic surveys but quickly became limiting as our projects became more complex. Our work often requires engaging multiple communities and tracking overlapping, correlated factors. That’s where QuestionPro has been a saving grace. The initial setup was straightforward, and the platform provides us with the flexibility to design sophisticated surveys that capture the nuances of our work, while still being simple enough for non-specialists to adjust and enhance without worrying about compromising the overall survey design. One of the most significant advantages for us is the ease with which we can obtain data in a usable Excel format. This has been a game-changer, allowing us to sanitize results, protect participant anonymity, and still share data with partners in a secure and controlled manner. Having complete control over our data sets ensures that we can honor both community trust and research integrity. The built-in analytics are another highlight. Clear, intuitive, and genuinely helpful in helping us identify trends and make data-informed decisions for our programs, allowing us to focus on interpreting insights that matter. For us, QuestionPro strikes the perfect balance: robust enough for complex, multi-community projects, but accessible enough for everyone on our team to use with confidence. > > **Cons**: Nothing so far. The software has fully lived up to everything we hoped for and continues to deliver. > > QuestionPro is solving the challenge of running complex surveys across multiple communities, where correlated factors need to be tracked and analyzed. It enables us to build nuanced surveys easily, allows non-specialists to make adjustments without compromising the design, and exports clean, usable Excel data that we can sanitize and share while protecting anonymity. This not only saves us time but also ensures data integrity and community trust, ultimately giving us clearer insights to guide our healthcare and community projects. ----- ### "Thanks for supporting Non profits with a free license" — 4.0/5 > **Thomas** | *13 March 2026* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: Question Pro is a comprehensive survey tool that does all I need. We use it fur community surveys in our Neighbourhood Forum. > > **Cons**: That I have to renew the free non-profit license every year... time flies, every two years would be good enough ;) ----- ### "Don't do it" — 2.0/5 > **Arissa** | *05 March 2026* | Nonprofit Organization Management | Recommendation rating: 0.0/10 > > **Pros**: QuestionPro is good for skip logic and building surveys. The initial price point is good for nonprofits through techsoup but advanced features are not included. > > **Cons**: QuestionPro's customer service is horrible. As a small nonprofit, we purchased the license through techsoup for $150. One of the surveys we are working on requires an electronic consent, however, we were notified after purchasing the license that this feature is only available for a research license and is $1500. We asked if we could sign up for the monthly license like they have for their basic level and were told that they only offer an annual rate. We asked if there were any workarounds and were told there was not. > > I was extremely disheartened by their inability to work with us and help us come up with a solution that worked for our nonprofit. Because of this, I would never recommend them for another organization to use. ----- ### "Good for nonprofits" — 4.0/5 > **B** | *02 September 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: I like the reports it automatically produced for us. Good value. IT is as easy as Survey Monkey but a much better nonprofit rate. It also has more relevant training opportunities. > > **Cons**: The application we put online was difficult for the applicants. Many filled it out multiple times. Also, they require you write a review on this site to get the discount. This kind of requirement felt coerced. > > Very good, we utilize it for a lot of things, including applications for our programs. We also like the ability to get a QR easily on every survey. ----- Page: 1 / 22\ Next: [Next page](https://www.capterra.co.za/software/135455/questionpro?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/135455/questionpro) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | ----- ## Structured Data