Coherent

Coherent

by Synergy Information Systems

Who Uses Coherent?

Any organization looking to maintain their investment building and/or equipment portfolios utilizing work order administration, equipment preventive maintenance, asset tracking, and CMMS environments.

What Is Coherent?

Coherent is an easy to use facilities maintenance software system that enables organizations to perform work order administration, equipment preventive maintenance, track assets, manage keys, and much more. Coherent enables organizations to optimize maintenance resources, improve equipment and staff productivity, and facilitate faster and more insightful decision making. Coherent's runs as Windows Desktop solution, web browser SAAS solutions, and PDA/tablet versions.

Coherent Details

Synergy Information Systems

http://www.synergyinfosys.com

Founded 2001

Coherent Pricing Overview

Coherent does not have a free version but does offer a free trial.

Free Version

No

Free Trial

Yes

Deployment

Cloud, SaaS, Web

Installed - Windows

Training

In Person

Live Online

Webinars

Documentation

Support

24/7 (Live Rep)

Business Hours

Online

Coherent Features

Building Maintenance Software
Asset Tracking
Billing & Invoicing
Commercial Properties
Inspection Management
Inventory Management
Maintenance Scheduling
Mobile Access
Predictive Maintenance
Preventive Maintenance
Reporting/Analytics
Residential Properties
Service History Tracking
Technician Management
Work Order Management
Billing & Invoicing
Calibration Management
Inventory Management
Key & Lock Management
Mobile Access
Preventive Maintenance
Service History Tracking
Technician Management
Equipment Tracking
Inventory Control
Job Management
Maintenance Scheduling
Warranty Tracking
Work Order Management
Asset Tracking
Billing & Invoicing
Calibration Management
Inventory Management
Key & Lock Management
Mobile Access
Predictive Maintenance
Preventive Maintenance
Scheduling
Service History Tracking
Technician Management
Work Order Management
Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes/Estimates
Recurring Appointments
Routing
Scheduling
Work Order Creation

Coherent Reviews

Showing 5 of 5 reviews

Overall
4,2/5
Ease of Use
4,6/5
Customer Service
4,8/5
Features
4/5
Value for Money
4/5
Fatma H.
Facilities Manager
Retail, 501-1 000 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2017/08/14

"Great value "

Comments: Ease of use and ease of set up. Very self explanatory and easy to implement. I have over 100 users and I've never once had to provide any direction as to how the work order entry functions.

Pros: One of the most valuable feature is that all of the data can be exported into a CSV so robust reporting can be created.

Cons: The limited reporting capability - I would like to see more analytics in the reporting, but for the value, it's still a fantastic product.

  • Reviewer Source 
  • Reviewed on 2017/08/14
Tracy J.
Admin/Housing Mgmt.
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 2017/08/21

"Coherent is a great work order program for our agency"

Pros: Easy use of software,
reporting capabilities
Can easily modify to meet our needs
ED can log it to see what w/o were created, how long to repair, who did the work

Cons: Cant say anything. Should there be an issue or something we are trying to get out of the program, Jonathan is always helpful w/ the Coherent program.
Only possible con; we cannot merge with our housing software programs to have a corresponding work order attached to a specific unit

  • Reviewer Source 
  • Reviewed on 2017/08/21
Dorothy L.
Church Secretary
Religious Institutions, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    3/5
  • Ease of Use
    3/5
  • Features & Functionality
    3/5
  • Customer Support
    4/5
  • Value for Money
    3/5
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Reviewed on 2017/09/12

"We use this only to schedule rooms for meetings. "

Comments: printed schedule for security, maintenance and office staff

Pros: Because we only use this to schedule meeting rooms, we have found that it suits our purpose. Looking into eventually using to schedule van usage.

Cons: rooms, when added, are not in numerical or alpha order. must go down list. This takes up too much time.

  • Reviewer Source 
  • Reviewed on 2017/09/12
Darlene D.
  • Overall Rating
    4/5
  • Ease of Use
    5/5
  • Features & Functionality
    Unrated
  • Customer Support
    5/5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 2015/02/16

"Coherent Work Order Requests"

Comments: Coherent is a highly recommended, user-friendly and effective tool for any facilities maintenance group. It has tailored its Work Order Interface with specific features to meet the requirements of our organization's Maintenance Unit. The scheduling and management of all day-to-day activities are now better organized and all work requests are facilitated in a more efficient and timely manner.

  • Reviewer Source 
  • Reviewed on 2015/02/16
Michael C.
Facility Manager
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    Unrated
  • Customer Support
    5/5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 2015/03/27

"Coherent Is Great For My Facility"

Comments: The Pros - coherent is always there for you with technical support. When you call , you get a tech to walk you through problems or if none are available , you get a call back usually within the hour.

  • Reviewer Source 
  • Reviewed on 2015/03/27