--- description: Learn more about Manago AI price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Manago AI Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Marketing Automation Software](/directory/6/marketing-automation/software) > [Manago AI](/software/134496/salesmanago-marketing-automation) # Manago AI Canonical: https://www.capterra.co.za/software/134496/salesmanago-marketing-automation Page: 1 / 11\ Next: [Next page](https://www.capterra.co.za/software/134496/salesmanago-marketing-automation?page=2) > AI Customer Engagement Platform helping marketers connect data, understand customers, communicate across channels. > > Verdict: Rated **4.5/5** by 249 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Manago AI? Mid-market B2C and B2B companies from the eCommerce sector ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 249 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Benhauer - **Location**: Krakow, Poland - **Founded**: 2011 ## Commercial Context - **Starting Price**: €213,00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Build the package that works for you - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, German, Italian, Polish, Spanish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - A/B Testing - CAN-SPAM Compliance - CRM - Campaign Analytics - Campaign Management - Campaign Scheduling - Contact Management - Customer Engagement - Customer Profiles - Customer Segmentation - Customizable Fields - Data Import/Export - Drip Campaigns - Email Marketing - Email Tracking - Event Triggered Actions - Landing Pages/Web Forms - Lead Management - Lead Notifications - Lead Qualification - Lead Segmentation - Marketing Automation - Mobile Optimization - Multi-Channel Marketing - Personalization - ROI Tracking - Reporting/Analytics - Segmentation - Social Marketing - Subscriber Management - Template Management - Third-Party Integrations - WYSIWYG Editor - Website Visitor Tracking ## Integrations (26 total) - Adobe Commerce - BigCommerce - Firmao CRM - Freshdesk - Google Ads - Google Analytics 360 - IdoSell - Involve.me - LiveSpace - Magento 2 Delivery Date Extension - Magento 2 Store Locator - Omniconvert - OpenCart - PrestaShop - Salesforce Platform ... and 11 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Marketing Automation Software](https://www.capterra.co.za/directory/6/marketing-automation/software) ## Related Categories - [Marketing Automation Software](https://www.capterra.co.za/directory/6/marketing-automation/software) - [Social Media Management Tools](https://www.capterra.co.za/directory/30939/social-media-management/software) - [Customer Data Platforms](https://www.capterra.co.za/directory/31334/customer-data-platform/software) - [Email Marketing Software](https://www.capterra.co.za/directory/30013/email-marketing/software) - [Lead Capture Software](https://www.capterra.co.za/directory/31017/lead-capture/software) ## Alternatives 1. 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We’ve also had the chance to share feedback that shaped new features—many of the tools we rely on now are the direct result of that collaborative spirit. What’s truly stood out is SALESmanago’s willingness to adapt. In a rapidly shifting e-commerce landscape, they’ve stayed ahead of the curve—innovating, refining, and listening when it mattered most. Sure, there have been challenges, but their support and dedication have helped us navigate those hurdles and come out stronger. Today, a big part of our success story is tied to how well we’ve worked together. Looking forward, SALESmanago’s roadmap promises exciting developments that spark our confidence for the future. We’re proud of how far we’ve come as partners, and we’re eager to keep the momentum going, growing and evolving, side by side. > > **Cons**: Over the past three years, following the acquisition, SALESmanago has undergone significant shifts in strategy, personnel, board composition, and management—changes that at times made collaboration more difficult. We felt some growing pains, but we understood this was a necessary step for a company aiming to make major strides in technology, organization, and effective support. Even so, the platform remains easy to use. There are still a few areas that feel more complex than other solutions, but we can already see them working to streamline these parts. The first releases from this push have been really encouraging, and we’re optimistic about the direction they’re headed. > > We’ve had a solid track record with SALESmanago since 2016, and their ambitious technology investment plan makes it clear the next chapter will be truly groundbreaking. ----- ### "A flexible and user-friendly tool" — 4.0/5 > **Nikola** | *06 November 2024* | Computer Games | Recommendation rating: 8.0/10 > > **Pros**: - The platform is easy and intuitive—I’ve never had trouble navigating it. - They’re open to creating custom solutions tailored to non-standard e-commerce businesses. - I feel heard; they’re very receptive to feedback and actively implement suggestions. - They’re continuously improving, especially when it comes to new features. - Their customer support is fast. Usually, within minutes, I receive confirmation that my ticket was received, information on who is handling it, and an expected response time. They also understand when an issue is urgent and requires immediate attention. > > **Cons**: There are a few areas that could be enhanced, such as more efficient A/B testing for email subjects (currently, multiple emails have to be created for testing), expanded options for data extraction (e.g., you can extract data for users who opened an email but not for those who clicked), and simpler, faster mass management of tags and user details. Also, I wasn’t involved during the initial tool implementation, but there were some gaps in the integration when I started using it. I’m not sure how this process looks like now, but I believe it would be helpful for the clients if SalesManago conducts a health check at the end of each integration. This could include verifying if purchases are being sent correctly, ensuring dashboards are tracking them properly, etc. In our case, corrections were needed on our end, but SalesManago didn't inform us that something went wrong during the process. > > Over time, using the tool has become easy and enjoyable. Since we’re not a typical e-commerce company, we needed a more customized approach, and SalesManago introduced several improvements for us over a few months. Currently, the tool runs smoothly. There are a few areas that could be enhanced, such as more efficient A/B testing for email subjects (currently, multiple emails have to be created for testing), expanded options for data extraction (e.g., you can extract data for users who opened an email but not for those who clicked), and simpler, faster mass management of tags and user details. Generally, some limitations can be worked around, but this often requires contacting support, for example, to extract user data that is available, but not accessible to the user directly, or deleting the tags with a specific phrase used. For standard tasks like sending emails and managing campaigns, the tool is reliable, and any issues that arise are communicated and promptly resolved. ----- ### "The most friendly and useful CDP Platform" — 5.0/5 > **Sergio** | *01 June 2026* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: Integrates the full marketing channels a company uses to interact with customers that let a company know the 360 view of their customers, facilitating the possibilities to engage with them wherever they are > > **Cons**: Their B2B Approach, the platform is mainly oriented to B2C and e-commerce market and doesn´t offer too many possibilities to engage with customers in an independent conversation > > It´s a wonderful experience since the beginning of a straightforward implementation, the friendly modules that facilitate the full process to capture and engage with customers. The Salesmango support team is too professional and eager to understand every aspect of the issues a company could have regarding the use or malfunction of the platform. Also, they are very interested to teach all the functionalities the platform has to achieve the full benefits of it ----- ### "Stay away, plenty of cheaper alternatives" — 1.0/5 > **Verified Reviewer** | *11 December 2025* | Design | Recommendation rating: 1.0/10 > > **Pros**: Nothing really stands out for the money they ask you. The only thing is the very good cystomer support > > **Cons**: Very difficult to setup automations and overall platform functionalities are very dated with very basic UI/UX functionalities. > > Quite bad and not worth the price. On top of that you are locked in a 2 year contract that binds you forever. ----- ### "I Learned a Lot Using SALESmanago" — 5.0/5 > **Sebastian** | *17 April 2026* | Marketing & Advertising | Recommendation rating: 8.0/10 > > **Pros**: Great support from the partner manager, a wide range of automation options, and an attractive price make this tool very valuable, especially for beginners. > > **Cons**: Not all features are intuitive at first, especially when it comes to SMS campaigns. However, thanks to the partner account manager, everything was explained clearly, which reduced the learning curve. > > As a beginner user, I’ve had a very positive experience with SALESmanago so far. The platform offers a wide range of automation possibilities, which helped me quickly improve my marketing activities. A big advantage was the excellent support from the partner program account manager, who guided me step by step and clearly explained how to use the tool. ----- Page: 1 / 11\ Next: [Next page](https://www.capterra.co.za/software/134496/salesmanago-marketing-automation?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/134496/salesmanago-marketing-automation) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data